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Metropolis Resort

5150 Fairview Drive, Eau Claire, WI 54701
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Metropolis Resort
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Metropolis Resort
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366 reviews from our community

Traveler rating
    147
    99
    75
    30
    15
See reviews for
242
39
11
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (366)
  • Mar-May only
    (91)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (103)
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

We came as a large family over 10 people. Most of everything was ok. We have stayed at other water park hotels and by far this one is very poorly maintained:( not only are the water park features and slides dirty with scum and slime.. The hot tub floor coming apart. Garbage was overflowing with some kind of liquid leaking... More 

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Burlington, wisconsin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

Room and Entertainment packages are confusing to book, and the staff even seems confused. Seems like everyone was brand new. The rooms were nice. The biggest complaint I have is there is only 1 elevator. Waiting times of 10 minutes werent unusual. The continental breakfast was boring. If only there was better training for the staff, and better organization, I... More 

Was this review helpful? Yes 2
Winter, Wisconsin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Came for a Girl Scout end of year trip we had eight girls and four adults. We stayed in their queen double bunk room. Room was good for our group with fridge and microwave. We spend the first day at the water park. The group had a great time at the water park. Only down side is that it's an... More 

Was this review helpful? Yes 1
Denver, Colorado
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here for a school trip. Our room didn't lock - at all - and the deadbolt was bent and didn't work either. Went to the front desk to ask for help, and they send up a teenager working in the lobby with no idea what to do. He tried, but couldn't help us at all. He sent for maintenance,... More 

Was this review helpful? Yes 2
Hugo, Minnesota
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice hotel rooms and our family really enjoyed the water park and playing games in the arcade. Good inexpensive vacation if you take advantage of deals they offer.. Every year they sell 140 dollar gift cards for 100 dollars around black Friday and they also e-mail dates with cheaper room rates if you're on their e-mail list.. We stayed over... More 

Was this review helpful? Yes 1
Fond du Lac, WI
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed over Spring break and had a blast! Our room was spacious with nice amenities, and noise wasn't a problem. Continental breakfast was what it's meant to be- simple foods not meant to be a heavy meal. The waterpark could be updated, the floors are peeling and seem dirty, but the slides are fun. My kids, ages 4 &... More 

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Menomonie, Wisconsin
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 weeks ago

I was quite pleased with the hotel room, though our bedding was dirty with a shoe print and toothpaste! We had a hard time getting checked in and were actually overcharged, but the next morning, the manager came to our door, apologized, refunded our money, and gave us passes to Action City to make up for the inconvenience. There is... More 

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MINNEAPOLIS
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall our trip was awesome. This was a mini girls trip for spring break with two 8 year olds. They loved it. The extra activities were great. The girls loved the arts and crafts and cookie decorating. The water park was nice. It could use a fresh coat of paint though. The family slide was something else. I am so... More 

Was this review helpful? Yes 1
Eden Prairie, Minnesota
1 review
3 of 5 stars Reviewed 3 weeks ago

The Metropolis itself was clean and well-maintained. However, Chaos waterpark is disgusting. Incredibly dirty and run-down. Pool floor littered with band-aids and garbage. Floor tiles with mildew and mold, others coming off. Paint on pool items and floor coming off. The side wall mural still looks night though. Allowed kids in the hot tub with suckers. Will not be back.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Cleanliness is the big reason for the 2 star rating for this hotel. Where to start....the pool area could be nice if they would update. The paint is chipping in almost all the activity areas. Along with the mats and area you walk on to get to each area. They were so dirty with black stuff throughout. As for our... More 

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Hotel Review Summarization

What travelers say

  • Action city(20)
  • Water park(14)
  • Go carts(3)
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