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Metropolis Resort

3.5 of 5 5150 Fairview Drive, Eau Claire, WI 54701
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Metropolis Resort
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Metropolis Resort
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338 reviews from our community

Traveler rating
    141
    91
    69
    24
    13
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220
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cadillac
Top Contributor
69 reviews 69 reviews
27 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

We came to deal with a family death and so we had a 10 year old with us. I decided that since the rate at the Metropolis was not terribly much higher it would provide an oasis for her. It fit the bill. The room was clean and well stocked with all the expected amenities. The Action city side had... More 

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Elmwood Wi
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed on Nov 22 2014 and were not impressed. We rented a suite one night is almost 500.00.A Night. Not worth it.the room had a big pic of the city on the wall but a big chunk was ripped out if it. The best they could do is glue it back on. It looked like a 2nd grader could... More 

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Milwaukee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We booked in for a wedding last minute and the last room available was the handicapped room on the 2nd floor. We walked in the room and immediately I smelled something musty. We figured out it was the bathroom so we left the vent on and closed the door. Showering in the room was terrible - water always got on... More 

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Sara A, General Manager at Metropolis Resort, responded to this review

First of all we would like to thank you for your comments about your stay at our resort. We take your feedback seriously and only through your shared experiences we can ensure and improve our high quality standards expected by you as well as ourselves. I will be sure to share your experience with our management team. I'm glad to... More 

Minneapolis, Minnesota
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 3, 2014

We headed to Metropolis for a family weekend away. The hotel was clean and overall fairly well kept. The waterpark was fun for about 2 hours, but my kids (11, 10 & 6) quickly lost interest after that - so I won't make a trip back for the waterpark specifically. My oldest son did cut his arm on a piece... More 

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Was this review helpful? Yes
Sara A, General Manager at Metropolis Resort, responded to this review

Thank you for writing a review. I'm glad to hear that your family had a nice time. Action City is always good for a fun packed day! I hope you and your family will be able to stay with us again. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2014

Wonderful place for families! My boys LOVED the amenities here! From the water park to Action City, all were a hit! The room decor is very modern and fresh looking. We will definitely go back in the future.

Was this review helpful? Yes 1
funneverends, General Manager at Metropolis Resort, responded to this review

Thank you for staying with us. I'm glad to hear the boys had fun. We look forward to your next stay! More 

Pine City
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 20, 2014

Had the teachers convention so took the 2 grandkids 11 and 13. They had a blast. Great room, and the entire staff are terrific. Mostly college kids but really trained on the customer. Marcus in the pub was super and housekeeping was so friendly and showed us a couple of different rooms for future reference. the breakfast in the arcade... More 

Was this review helpful? Yes 1
Sara A, General Manager at Metropolis Resort, responded to this review

Vacation when the grand kids are off school is always so much fun! Thank you for your kind words about our staff. We look forward to seeing you on your next trip. More 

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

The negatives: Thin walls; the waterpark has little to offer for adults; and Action City will empty your wallet if you let it. The positives: A top-notch customer-focused staff. EVERYONE went out of their way to accommodate us; I have never had such wonderful service anywhere! The room was clean and spacious, with a microwave and refrigerator. When someone stole... More 

Was this review helpful? Yes 1
Sara A, General Manager at Metropolis Resort, responded to this review

Outstanding service is what we always strive for! Thank you for staying with us and I hope we will see you and your family again, soon. More 

Duluth, Minnesota
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 20, 2014

Overall, we really like this place and have stayed here several times now. The water park has something for everyone. The standard rooms are roomy & clean, and staff is always helpful. One thing to keep in mind is that the rooms are NOT sound proof.

Was this review helpful? Yes
Sara A, General Manager at Metropolis Resort, responded to this review

Thank you for continuing to stay with us. We appreciate your business and look forward to your next stay. More 

Selkirk, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 19, 2014

This was such a nice experience the room are spacious clean and the beds were super comfy. The kids had a blast in the water park the continental breakfast was okay. We only stayed overnight as we were heading home from Ontario we plan on going back there on a long weekend great value for a family getaway check out... More 

Was this review helpful? Yes 1
Sara A, General Manager at Metropolis Resort, responded to this review

Thank you for the excellent review. I'm glad to hear the kiddos had a blast! More 

1 review
2 of 5 stars Reviewed October 12, 2014

The walls are thin! Got a complaint from our neighbor. I hope their night was ruined just like ours. Continental breakfast was a joke. and I really got nothing more to say, but this App is forcing me to write 200 minimum characters so I'm just wasting time right now!

Was this review helpful? Yes
Sara A, General Manager at Metropolis Resort, responded to this review

Thank you for taking time to write a review. I am sorry that we did not provide the experience that we typically do. I hope you will give us a second chance in the future. More 

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Hotel Summarization (Beta)

What travelers say

  • Action city(20)
  • Water park(14)
  • Go carts(3)

Additional Information about Metropolis Resort

Address: 5150 Fairview Drive, Eau Claire, WI 54701
Location: United States > Wisconsin > Eau Claire
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Metropolis Resort 3.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Priceline, Hotels.com, Expedia, Orbitz, Travelocity and Tingo so you can book your Metropolis Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Metropolis Hotel Eau Claire
Hotel Style:
#7 Family Hotel in Eau Claire

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