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Quality Inn & Suites

2.0 of 5 3117 Craig Rd, Eau Claire, WI 54701-6110 (Formerly Comfort Inn)
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Certificate of Excellence 2014
Quality Inn & Suites
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Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
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80 reviews from our community

Traveler rating
    27
    33
    11
    5
    4
See reviews for
23
22
8
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Appleton, Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 18, 2014

I stayed on nov 11th for a family funeral. It was reasonably priced and had a good location. The room was clean and we enjoyed the pool and hot tub, Would stay here again. The breakfast was not great.

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Lake Geneva
Top Contributor
71 reviews 71 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 30, 2014

We came into town late and were going to stay next door at the super 8. When reaching the hotel I saw all the people standing around outside and knew I would not be staying there. Drove next door and went into the Quality Inn as was very impressed when entering as the front desk clerk was very friendly and... More 

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SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you Donna J for such a great review! I will make sure that our whole team sees this; reviews like this always make everyone's day. Here at the Quality Inn & Suites our main focus is to do everything possible to make sure that our guests have exceptional experiences. This goes from making sure that the rooms and rest... More 

Marshfield, Wisconsin
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2014

Very impressed with the cleanliness of this hotel although I stayed at a quality inn in Lacrosse and expected nothing less here. Thanks for adding to my anniversary night and making it that much more special

Was this review helpful? Yes
SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Steven W, We would all like to thank you for your business as well as your kind words. We are so fortunate to have a great team that all take pride in their work as well as our property. Everyone here contributes to make sure that our hotel is clean and inviting for each and every guest that we have.... More 

Carlock, Illinois
Contributor
18 reviews 18 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 13, 2014

Great value, although the location for us was a bit out of our way. Practically every place was booked in the area, so we were so thankful to get a room. It was clean, quiet, and the breakfast was fine. We did have an issue with the parking lot. Our van got blocked in by a truck with a trailer... More 

Was this review helpful? Yes
SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you for your business, and your kind words! I do apologize for the parking issue, if it is busy things do get a bit crowded. I am so happy that our front desk team was able to help though, we do all that we can to make sure that everyone's stay is exceptional. I will make sure to pass... More 

Lyndon Station
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed September 28, 2014

We had stayed at this Comfort Inn about a year ago and had no complaints so it was our first choice this time. For everyones information this property is now a QUALITY INN not a Comfort Inn. The name may be changed but the place was still very nice-the young lady that checked us in was very pleasant, our room... More 

Was this review helpful? Yes
SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and such great feedback Bradley. The name change that we are going through definitely does have its challenges, especially the time it takes for everything to switch over online. I will make sure that the rest of our team sees your kind words, they always like seeing that people do appreciate all that they... More 

Martinsville, Indiana, United States
Top Contributor
67 reviews 67 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 8, 2014

For being so reasonable I was surprised they weren't packed. The room was clean and the free breakfast nice. The only drawback was that they don't have a big parking lot. I tried to drive around the building to find a spot for my truck and boat only to hit a deadend. Luckliy the parking lot was fairly empty so... More 

Was this review helpful? Yes
SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you Alan for sharing your experience with everyone. We are all thrilled that your experience here was great. Unfortunately our parking lot is a bit cramped, but on busy days we monitor it to offer guests alternative parking. We do have a great relationship with the businesses around us for bigger vehicles and they also allow street parking here.... More 

Allison, Iowa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 2, 2014

Clean rooms. Descent morning breakfast. More variety than some "hot breakfast" options I've seen. We had a 2 queen room on the 2nd floor with fridge and microwave. Room had a decent amount of room in it. A/C was quieter than many motels I've stayed at. Fridge was noisy but wasn't using it so I unplugged it. Small TV -... More 

Was this review helpful? Yes
SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you so much John C for choosing to stay with us! I am very happy you had a great experience. We try to keep enough for everyone's needs and wants met with a variety of different options for breakfast. We are also very fortunate to have the location that we have, we are right off the interstate but still... More 

KENORA
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

We were on our way home from a vaycay in Ohio and travelling home to Canada. We figured we could get as far as Eau Claire, the morning we were to leave Ohio I called several hotels in Eau Claire only to find that everything was booked because of a music festival going on in the area. I finally tried... More 

Was this review helpful? Yes 1
SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for staying with us and such a great review! It does get extremely congested when we have the music festivals going on but luckily due to some cancellations something does open up. I am glad that was the case and you were able to stay. I will make sure that all of our team members are... More 

Green Bay, Wisconsin
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 5, 2014

An older style Comfort Inn but rooms are clean and reasonably spacious. Very near UW-Eau Claire, the staff is primarily college kids. They were all very pleasant and helpful. Bathrooms are small. Good value over all. For about $5 more, you can have a refrigerator & microwave. A minute or two off of the interstate. Adequate and affordable.

Was this review helpful? Yes 1
SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you John F for staying with us and sharing your experience. We do employ many college students here and find that they are always great team members with fresh ideas. We do pride ourselves on having an extremely clean facility and are very fortunate to have the team that we do. Thanks again for staying with us and we... More 

Minneapolis
Top Contributor
54 reviews 54 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 22, 2014

Staff is the best. Sarah, Whitney, Sam and Shelly were all great. Front desk staff (Sarah and Sam) were very helpful and informative. Rooms are clean, breakfast was plentiful with a nice variety of good foods. Whitney and Shelly were constantly refilling and cleaning up the buffet area and tables. Was so nice to have fresh fruit. The only downside... More 

Was this review helpful? Yes
SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for staying with us and your kind words! I will make sure that our team sees this, they always love hearing words of encouragement. Country Jam is always one of our favorite events because it brings in a variety of people who are all just here to have a good time. The only downside is that... More 

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Additional Information about Quality Inn & Suites

Address: 3117 Craig Rd, Eau Claire, WI 54701-6110 (Formerly Comfort Inn)
Phone Number:
Location: United States > Wisconsin > Eau Claire
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 56
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Also Known As:
Comfort Inn Eau Claire
Eau Claire Comfort Inn

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