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Quality Inn & Suites

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3117 Craig Rd, Eau Claire, WI 54701-6110 (Formerly Comfort Inn)
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Best prices for: 1 room 1 guest
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Quality Inn & Suites
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Quality Inn & Suites
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84 reviews from our community

Traveler rating
    28
    34
    12
    5
    5
See reviews for
24
22
8
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
20 reviews 20 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I agonized over a weekend hotel reservation in Eau Claire. There was not one clear stand out amongst online reviews. I finally booked this one but was still nervous. Upon arrival, I found it clean, welcoming, and just what I needed. Room and bathroom were updated and clean. Continental breakfast offered many choices-hot and cold. Plenty of everything. Staff was... More 

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Appleton, Wisconsin
Contributor
13 reviews 13 reviews
9 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel was formerly a Comfort Inn, but the new owner went with the Quality Inn franchise. The staff was very friendly and helpful. I had a king size room and it was very roomy, clean, and the bed was comfortable. As other people stated, the bathroom is a little small but it was no problem once you got use... More 

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Contributor
14 reviews 14 reviews
3 of 5 stars Reviewed March 8, 2015

The bathroom in the room was very small. The pool and and hot tub were both also very small. They only have 1 rollaway bed available for each floor so be sure to request it when you reserve your room or you probably won't be able to get one. Front desk staff was not very knowledgeable or helpful. Was not... More 

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New Lisbon, Wisconsin, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 13, 2015

No television the first night. Television screen kept popping up with message that there was an interruption in the cable service. I was promised the television would be fixed the following day. First night with below zero weather and snow, I was locked outside because keycards refused to work. Second night same thing with no television. They were supposed to... More 

Was this review helpful? Yes 1
SaraKieffer, Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and providing us with some valued feedback. Speaking for our entire team, I am truly sorry that your stay was anything less than perfect. Our cable provider recently went all digital so each room has its own receiver box. Sometimes when the input setting gets accidentally changed it will cause the TV to say... More 

Appleton, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 18, 2014

I stayed on nov 11th for a family funeral. It was reasonably priced and had a good location. The room was clean and we enjoyed the pool and hot tub, Would stay here again. The breakfast was not great.

Was this review helpful? Yes 1
SaraKieffer, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our property. We are glad that you enjoyed your room, but am sorry that our breakfast did not exceed your expectations. We have been changing things up and trying different products so please make sure to try us out next time you are in the area. Thank you again for staying with... More 

Lake Geneva
Top Contributor
74 reviews 74 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 30, 2014

We came into town late and were going to stay next door at the super 8. When reaching the hotel I saw all the people standing around outside and knew I would not be staying there. Drove next door and went into the Quality Inn as was very impressed when entering as the front desk clerk was very friendly and... More 

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SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you Donna J for such a great review! I will make sure that our whole team sees this; reviews like this always make everyone's day. Here at the Quality Inn & Suites our main focus is to do everything possible to make sure that our guests have exceptional experiences. This goes from making sure that the rooms and rest... More 

Marshfield, Wisconsin
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2014

Very impressed with the cleanliness of this hotel although I stayed at a quality inn in Lacrosse and expected nothing less here. Thanks for adding to my anniversary night and making it that much more special

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SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Steven W, We would all like to thank you for your business as well as your kind words. We are so fortunate to have a great team that all take pride in their work as well as our property. Everyone here contributes to make sure that our hotel is clean and inviting for each and every guest that we have.... More 

Carlock, Illinois
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 13, 2014

Great value, although the location for us was a bit out of our way. Practically every place was booked in the area, so we were so thankful to get a room. It was clean, quiet, and the breakfast was fine. We did have an issue with the parking lot. Our van got blocked in by a truck with a trailer... More 

Was this review helpful? Yes
SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you for your business, and your kind words! I do apologize for the parking issue, if it is busy things do get a bit crowded. I am so happy that our front desk team was able to help though, we do all that we can to make sure that everyone's stay is exceptional. I will make sure to pass... More 

Lyndon Station
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed September 28, 2014

We had stayed at this Comfort Inn about a year ago and had no complaints so it was our first choice this time. For everyones information this property is now a QUALITY INN not a Comfort Inn. The name may be changed but the place was still very nice-the young lady that checked us in was very pleasant, our room... More 

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SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and such great feedback Bradley. The name change that we are going through definitely does have its challenges, especially the time it takes for everything to switch over online. I will make sure that the rest of our team sees your kind words, they always like seeing that people do appreciate all that they... More 

Martinsville, Indiana, United States
Top Contributor
71 reviews 71 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 8, 2014

For being so reasonable I was surprised they weren't packed. The room was clean and the free breakfast nice. The only drawback was that they don't have a big parking lot. I tried to drive around the building to find a spot for my truck and boat only to hit a deadend. Luckliy the parking lot was fairly empty so... More 

Was this review helpful? Yes
SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you Alan for sharing your experience with everyone. We are all thrilled that your experience here was great. Unfortunately our parking lot is a bit cramped, but on busy days we monitor it to offer guests alternative parking. We do have a great relationship with the businesses around us for bigger vehicles and they also allow street parking here.... More 

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