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Quality Inn & Suites

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3117 Craig Rd, Eau Claire, WI 54701-6110 (Formerly Comfort Inn)
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88 Reviews from our TripAdvisor Community

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Traveler rating
    29
    35
    14
    5
    5
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26
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Northlake, Illinois
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

we were on our way to Minnesota so we stopped for the night. The hotel was clean, the room was adequate. The bed was VERY comfortable! My only negative comment was that the bathroom door barely fit passed the toilet, the bathroom was small but it had the sink in the same room and I like that. (Some hotels have... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

We had an excellent experience at this hotel! Staff was friendly and very accommodating to our special requests. The room was clean and quiet too. Breakfast was enjoyed by all of our family. I would recommend this hotel if you are in the area!

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Wisconsin
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Average hotel, reasonably clean. There was some construction and remodeling at the time of stay. Free breakfast was less than desirable- I couldn't even identify the items that were hot, some sort of pancake and gravy-gross. Good location for access to the university.

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Luther, Michigan
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 5, 2015

Nice hotel, comfortable beds and pillows. Normal I like to bring in my own pillows but didn't need to this time. Soap scum around bathtub and room needed to be dusted. Very quiet and easy off and on highway. The hot tub was luke warm and the jets weren't working, just bubbles.

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SaraKieffer, Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us Penny K. We are all happy that you enjoyed your stay! I do apologize for the bathtub, we are aware that a few of our tubs need to be refinished. There are some worn spots that have the same appearance as soap residue. That is one of the top things on our to-do list.... More 

Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 8, 2015

I agonized over a weekend hotel reservation in Eau Claire. There was not one clear stand out amongst online reviews. I finally booked this one but was still nervous. Upon arrival, I found it clean, welcoming, and just what I needed. Room and bathroom were updated and clean. Continental breakfast offered many choices-hot and cold. Plenty of everything. Staff was... More 

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SaraKieffer, Manager at Quality Inn & Suites, responded to this review

We truly appreciate the kind words WISPAS, I will make sure to share this with our entire team. Thank you so much for choosing the Quality Inn & Suites, we hope that your next stay with us is more enjoyable than the last! More 

Appleton, Wisconsin
Level Contributor
13 reviews
9 hotel reviews
4 of 5 stars Reviewed May 6, 2015

This hotel was formerly a Comfort Inn, but the new owner went with the Quality Inn franchise. The staff was very friendly and helpful. I had a king size room and it was very roomy, clean, and the bed was comfortable. As other people stated, the bathroom is a little small but it was no problem once you got use... More 

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SaraKieffer, Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and taking some time to leave us feedback. We are all so pleased that you enjoyed your stay, our entire team works diligently to provide each guest with a great experience. We do look forward to seeing you again! More 

Level Contributor
14 reviews
3 of 5 stars Reviewed March 8, 2015

The bathroom in the room was very small. The pool and and hot tub were both also very small. They only have 1 rollaway bed available for each floor so be sure to request it when you reserve your room or you probably won't be able to get one. Front desk staff was not very knowledgeable or helpful. Was not... More 

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SaraKieffer, Manager at Quality Inn & Suites, responded to this review

Thank you for sharing your experience Tawny; I do apologize that it was less than exceptional. I am not quite sure on the some of the details but I will make sure that all of our staff is trained in how to find out answers to questions for our guests even if they personally do not know. Thank you again... More 

New Lisbon, Wisconsin, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 13, 2015

No television the first night. Television screen kept popping up with message that there was an interruption in the cable service. I was promised the television would be fixed the following day. First night with below zero weather and snow, I was locked outside because keycards refused to work. Second night same thing with no television. They were supposed to... More 

Was this review helpful? Yes 1
SaraKieffer, Manager at Quality Inn & Suites, responded to this review

Thank you for staying with us and providing us with some valued feedback. Speaking for our entire team, I am truly sorry that your stay was anything less than perfect. Our cable provider recently went all digital so each room has its own receiver box. Sometimes when the input setting gets accidentally changed it will cause the TV to say... More 

Appleton, Wisconsin
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 18, 2014

I stayed on nov 11th for a family funeral. It was reasonably priced and had a good location. The room was clean and we enjoyed the pool and hot tub, Would stay here again. The breakfast was not great.

Was this review helpful? Yes 1
SaraKieffer, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review our property. We are glad that you enjoyed your room, but am sorry that our breakfast did not exceed your expectations. We have been changing things up and trying different products so please make sure to try us out next time you are in the area. Thank you again for staying with... More 

Lake Geneva
Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed October 30, 2014

We came into town late and were going to stay next door at the super 8. When reaching the hotel I saw all the people standing around outside and knew I would not be staying there. Drove next door and went into the Quality Inn as was very impressed when entering as the front desk clerk was very friendly and... More 

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SaraKieffer, General Manager at Quality Inn & Suites, responded to this review

Thank you Donna J for such a great review! I will make sure that our whole team sees this; reviews like this always make everyone's day. Here at the Quality Inn & Suites our main focus is to do everything possible to make sure that our guests have exceptional experiences. This goes from making sure that the rooms and rest... More 

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