This hotel is only in business because it is the only hotel in the area. We booked here because all of the much nicer campgrounds were full. It was so not worth it for over $200 but we needed a place to stay and we were willing to pay it. The gal at the front desk was super-nice when we... more

This hotel was terrible. We (husband and I in our '50's) were traveling with Son and Daughter in law (in their 30's) and youngest son (25). We had 3 rooms at $139.00 a piece). Our room was terrible. Stains on the shower curtain - feces on the toilet seat, mirror wasn't cleaned properly and was so cloudy you could barely... more

it was a very cold wisconsin sunday -jan 6th .took my wife & 2 kids to lake geniva we chose eastroy country inn &suite because it was close and lawer in price & have indoor swimming pool.our over all experince was excellent,clean warm & friendly infact so friendly that my kids insissted that i write this review more

Garbage was left in the drawer from the previous stay, jacuzzi was cold and dirty, locked out of my room after the jacuzzi incident for a 1/2 hour and the breakfast area had no plates. In addition, I found five spiders crawling around the walls. Not the standard for Country Inn and Suites. more

We spent the night there on a concert night. BIG mistake. First we get there and the rate we were quoted over the phone two months ago was not the one they could "approve at this time." After some arguing, we get the rate we were quoted. Going into the room, it isn't the correct room. We reserved a whirlpool... more

We made reservations months in advance, received a confirmation with a rate. Upon arrival, we learned the rate had jumped and not just a little. We explained we had a confirmation along with a quote. The manager responded with "the confirmation reserves the room, not the rate". I consider myself frequent flyer and hotel user, and found this policy to... more