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All 2 East Troy hotels

Country Inn & Suites By Carlson - East Troy

2.0 of 5 Hotel   |   2921 O'Leary Lane, East Troy, WI 53120
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Country Inn & Suites By Carlson - East Troy
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Ranked #1 of 2 hotels in East Troy
A recent review
4 of 5 stars reviewed 6 days ago
gronewold USA
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41 people have reviewed this hotel

Traveler rating
    9
    10
    5
    8
    9
See reviews for
9
8
3
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
USA
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent 3 nights at this hotel while working in the immediate area. We found the hotel to be nice and quiet with knowledgeable staff and ample amenities to fit the needs of working folks. An adequate continental breakfast was available in a neat and clean room very close to the lobby. Our initial plans only had us staying 2... More

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Rock Island, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have nothing but gratitude to the manager for her excellent skills at making a difficult situation much, much better for us. We arrived in our room, dog in tow, and noticed several things amiss. In talking with management, they admitted surprise at some of the issues because they were not readily apparent, but they had suspected that the previous... More

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Downers Grove
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 5, 2014

I'm torn on how to rate this place. The hotel itself was average, but I'm going to rate the management as poor. We booked 2 different rooms for our 2-night stay- a regular room for the first night and a whirlpool/fireplace suite for the 2nd night. (Since we were arriving very late on the first night, we didn't want to... More

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cx_troy, General Manager at Country Inn & Suites By Carlson - East Troy, responded to this review

Thank you for your feedback. I am sincerely sorry your stay was unenjoyable. More

New Delhi, India
Top Contributor
70 reviews 70 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 5, 2014

As the name indicates , it is a country inn with ample parking space and greeneries around. Rooms are spacious and is equipped with room heaters. Free Wifi is available and swimming pool is also available in the ground floor. Although , the restaurant is small , it is good enough to have a sound breakfast in the morning with... More

Was this review helpful? Yes 1
cx_troy, General Manager at Country Inn & Suites By Carlson - East Troy, responded to this review

Thank you for taking the time to leave feedback. We appreciate it greatly. More

1 review
5 of 5 stars Reviewed January 31, 2014 via mobile

We had my daughters 9 year old birthday party at the hotel with 10 girls all spending the night. We had food delivered to our room from a local pizzeria, swam in the pool, cake and all kinds of girly fun. In the morning we woke to a wonderful breakfast, fully stocked and staff readily available. Perfect night, wonderful, affordable... More

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cx_troy, General Manager at Country Inn & Suites By Carlson - East Troy, responded to this review

Thank you for your great review. We are happy to hear that your birthday party was enjoyable. More

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2013

We reserved a fireplace/whirlpool room for two and was very happy with everything.....have to admit i was somewhat leery what to expect when i read some of the reviews, but figured those who complain are more apt to rate a hotel than those who were happy......the room was immaculate, the front desk lady was most helpful, the breakfast included everything... More

Was this review helpful? Yes 1
cx_troy, General Manager at Country Inn & Suites By Carlson - East Troy, responded to this review

Thank you so much for your review. We appreciate your feedback greatly. More

Prairie du Sac, Wisconsin
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 13, 2013 via mobile

This hotel is not even close to the quality a person would typically expect in a Country Inn. From the peeling wallpaper, to the sloppy caulk job around the sink, to the complementary breakfast featuring muffins in cellophane wrappers, everything about this hotel says "we don't care." The rooms haven't been updated since before Planes, Trains, and Automobiles was released.... More

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cx_troy, Manager at Country Inn & Suites By Carlson - East Troy, responded to this review

I am sorry you were unhappy with the accommodations. Thank you for taking the time to leave feedback. More

Madison, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 30, 2013

First impressions are very important in a service industry and a couple of front desk staff we interacted with were either having a bad day or seemed like they would rather be doing something else. We received short responses to questions, sometimes with forced smiles and/or no eye contact. The rooms and maintenance staff were nice. We would stay there... More

Was this review helpful? Yes
cx_troy, General Manager at Country Inn & Suites By Carlson - East Troy, responded to this review

I apologize for your experience with the staff was unpleasant. Thank you for the feed back. More

BOONVILLE
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 5, 2013

Stayed at this hotel in july for 2 nights.I don't believe I have ever seen a hotel room with 10 foot ceilings.The room was the twice the size of a lot of hotels,so if you like lots of room this place should fit . There was a couch ,refrigerator,microwave,coffee maker, and a big Jacuzzi in the bedroom.Room was clean with... More

Was this review helpful? Yes 1
cx_troy, General Manager at Country Inn & Suites By Carlson - East Troy, responded to this review

Thank you for your feedback. We are glad you enjoyed your stay. More

Rockford, Illinois
Contributor
19 reviews 19 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 22, 2013

Our room was nice - it was a fireplace, 2 queens - & the lobby was neat & clean. And the staff was friendly, but the rest goes downhill. THere was a dirty washcloth in our room when we entered. THe breakfast area was not kept clean, and on the first day the waffle machine was broken (& that's one... More

Was this review helpful? Yes
cx_troy, Manager at Country Inn & Suites By Carlson - East Troy, responded to this review

I am sorry you did not have a pleasant visit. I will personally address each issue you came across. More

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Additional Information about Country Inn & Suites By Carlson - East Troy

Also Known As:
Country Inn East Troy
East Troy Country Inn
Address: 2921 O'Leary Lane, East Troy, WI 53120
Phone Number:
Location: United States > Wisconsin > East Troy
Amenities:
Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in East Troy
Price Range (Based on Average Rates): $
Hotel Class:2 star — Country Inn & Suites By Carlson - East Troy 2*
Official Description (provided by the hotel):
You'll feel like you never left home when you stay at the Country Inn & Suites. Our accommodations in East Troy offer a warm and welcoming atmosphere with all the conveniences of home and office. Warmly decorated guest rooms and top-notch amenities and services make the East Troy hotel ideal for both business and leisure travelers. With a convenient location near Alpine Valley Resort and the popular Lake Geneva resort area, the East Troy hotel is the perfect choice for your trip to Wisconsin. ... more   less 
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