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Holiday Inn Express Delafield

2.5 of 5
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3030 Golf Road, Delafield, WI 53018
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Holiday Inn Express Delafield
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Ranked #3 of 4 Hotels in Delafield
A recent review
5 of 5 stars Reviewed December 21, 2014
Guest715 Wild Rose
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53 Reviews from our TripAdvisor Community

Traveler rating
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    4
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14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wild Rose
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

Needed a one night stay while visiting family and this was a super selection. LeAnn found the perfect room for us that met our requests and even had it ready for our early arrival. The room was very clean, the beds comfortable, and room size was very adequate. Appreciated the mini frig and coffee in the room. We were on... More 

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HIE53018, General Manager at Holiday Inn Express Delafield, responded to this review

I am thrilled that you enjoyed your stay with us and that Leann took good care of you. Thank you so much for taking the time to share your experience online. We look forward to serving you again. All the best to you over the holidays and always. More 

MIAMI
Contributor
15 reviews 15 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 16, 2014 via mobile

This hotel is a delight from the start to the end. The people are amazing, the rooms are clean, the showers are fantastic, beds comfortable, internet fast, printers in business centers loaded and the pool warm. Plenty of dining and shopping options around. Couldn't ask for anything more. I am not a big fan of the HIE chain but this... More 

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HIE53018, Manager at Holiday Inn Express Delafield, responded to this review

Dear HOTTICE, I have been sharing your review with our team members and you have made us all cheer! Thank you so much for the great detail in your review. Thank you for five stars! You should join us in the summer --- there are incredible lakes, parks and trails to enjoy. Did you happen to get over to downtown... More 

Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2014

We spent 2 nights here and were very impressed by the service of the helpful, polite staff. All we had contact with were excellent. Our room was large and clean, and had a comfortable chair near the window -- great for reading. The breakfast was very good with many foods offered. The breakfast room was filled with flowering plants and... More 

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HIE53018, General Manager at Holiday Inn Express Delafield, responded to this review

Hello Elisabeta85, Thank you for the detailed review about your stay with us! It was great to see mentions of the charm of our sweet Delafield too! We appreciate the 5 star rating! Every review gets forwarded to our entire team for a high five or for things we can work on. It was a pleasure having you with us... More 

Valdosta, Georgia
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 20, 2014

Booking was easy, so was check-in, but.... the non-smoking room smelled of old tobacco smoke. The bedding was worn-out, mattress visibly sagged to the center and was NOT comfortable. Not up to what I'd expect at H.I. Express. About 12:30 AM an extremely loud party was yelling, cursing, fighting in the lobby and down the hall toward my first floor... More 

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Hiedelafield, General Manager at Holiday Inn Express Delafield, responded to this review

Dear Craig C, I sincerely apologize for your negative experience with us. It is crystal clear that we failed you on a number of counts. A stale smelling room, a sleepless night, uncontrolled chaos in the hallway, and the list goes on. I have met with our front desk team and we have implemented a new plan for these types... More 

Steelers Country
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 17, 2014

Family and I stayed here for 3 nights and it was really nice. All of the staff were friendly, the rooms were clean and pleasant and the kids really enjoyed the pool. There's a lot of nice places to eat within walking distance so that was a real plus. Bridget, who takes care of the breakfast buffet, was extremely pleasant... More 

Was this review helpful? Yes 1
HIE53018, General Manager at Holiday Inn Express Delafield, responded to this review

Hello Melanie J., We are so glad you and your family enjoyed your experience with us! We have shared your thoughtful comments with Bridget and the team. We appreciate your time in posting your opinion online. We hope you come and see us again soon! All the best to you and your family. More 

Lumberton, North Carolina
Top Contributor
57 reviews 57 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 16, 2014

We upgraded to the larger room that has a refrigerator, microwave and a sofa. Our room faced the highway but was quiet. We didn't eat breakfast there but the area looked good. Plenty of restaurants within walking distance! The pool water was nice and the spa was great. We were for 2 nights and the staff was very helpful.

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HIE53018, General Manager at Holiday Inn Express Delafield, responded to this review

Hi DianeB730, It was a pleasure to have you with us. Thank you for sharing your comments online. Five stars makes our day! All the best to you. More 

Hudson, Wisconsin
Top Contributor
314 reviews 314 reviews
45 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed August 6, 2014

Stayed here for a night on business. The location is great with Applebee's in the parking lot and lots of retail nearby. What I didn't like was the musty smell of the room. I turned on the air thinking maybe they just hadn't rented it for a while but it didn't help. The property is a bit dated so I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Delafield, responded to this review

Dear LfeisGood, Thank you for taking the time to write us a review regarding your recent stay. I am pleased you liked the location of our hotel. I would also like to apologize for any inconvenience the room conditions may have caused you. Your comments have been documented and we are confident the necessary adjustments will be made, in order... More 

Wisconsin
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 25, 2014

The hotel was well kept and clean. The staff was friendly and accomodating. They arranged for us to check in an hour early so we could get ready to attend a wedding. However, I felt the price for the room was high compared to other Holiday Inn Express hotels we have stayed in.

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Hartland, Wisconsin
Top Contributor
119 reviews 119 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed July 24, 2014

I have relatives who love to come visit from out of state, but cannot go up the stairs in my house to the guest rooms. One is wheelchair bound, so it is so much work just for them to come visit, so I want them to stay somewhere enjoyable and central to anything they might need. This Holiday Inn is... More 

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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2014

I stayed at this location for about 4 months with my job and let me tell you, the staff was beyond friendly and amazing, the rate was great and breakfast was splendiferous. The General Manager Rebecca was super sweet and so was the assistant manager Leanne. The room service was nice as when Olga cleaned them they were always properly... More 

Was this review helpful? Yes 1
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