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Holiday Inn Express Hotel & Suites Eau Claire North

Certificate of Excellence
2.5 of 5
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12858 26th Avenue, Chippewa Falls, WI 54729
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Holiday Inn Express Hotel & Suites Eau Claire North
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Ranked #4 of 12 Hotels in Chippewa Falls
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Profkim65 Greenfield, Indiana
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105 Reviews from our TripAdvisor Community

Traveler rating
    49
    32
    15
    6
    3
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35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Greenfield, Indiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We got a great rate for a double room with microwave and fridge. The room was immaculately clean, including the bathroom. The beds were very comfortable and offered plenty of pillows marked firm or soft. The lobby and breakfast areas and were very nice as well. Makes me want to visit this brand more often.

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Arlington, TX
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Holiday Inn Express in Chippewa Fall is very close to Eau Claire. Very easy highway access.The room is clean and comfortable. Check-in is very quick. Price is very reasonable. Good breakfast. The hotel lobby is clean, all the staffs are very nice

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MN
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here 2 nights, both of which were enjoyable. The "free" breakfast was very good. All the usual entrees. The staff is very friendly and helpful. The room was very clean. A/C worked, Heat worked. Everything worked.

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Faribault, Minnesota
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice Holiday inn express close to Eau Claire and Chippewa Falls. Easy highway access. Typical HI Express , good quality offerings for breakfast and an adequate workout facility. Very clean and comforrtable.

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HIEXECNORTH, General Manager at Holiday Inn Express Hotel & Suites Eau Claire North, responded to this review

Thank you for taking the time to provide your feedback. We are thrilled to hear your stay was wonderful and look forward to your next visit here with us in hopes that we can change that 3 star to a 5 star stay for you. We truly enjoy doing what we do in creating a great hotel guests love and... More 

Janesville, Minnesota
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a nicely kept and clean hotel with nice facilities. Rooms were clean. Pool was clean with plenty of towels. Staff is great. Breakfast is well stocked. Staff did not make you feel as if you had to rush to get enough food. Kept hot food out until closing time.

Was this review helpful? Yes 2
HIEXECNORTH, General Manager at Holiday Inn Express Hotel & Suites Eau Claire North, responded to this review

Thank you for taking the time to provide such great feedback in regards to your stay here with us at The Holiday Inn Express & Suites Eau Claire North. We are so pleased to hear everything about your stay from the room to the service to the pool area and of course our wonderful "Express Start" breakfast buffet to wake... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Wonderfully appointed room but A/C did not work properly. Maintenance turned it off & room got a bit warm. Very nice staff and breakfast. We'll stay here again. Love thi brand. Close to UW Eau Claire & Chippewa Falls. Many places to hike & bike near by.

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HIEXECNORTH, General Manager at Holiday Inn Express Hotel & Suites Eau Claire North, responded to this review

Thank you for your comments. I apologize for the issue you experienced during your stay here with us at the Holiday Inn Express & Suites Eau Claire North. We strive for 100% guest satisfaction and take great pride in working hard at creating that personal able connection with our guests and while creating a great hotel guests love and want... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 4 weeks ago

Me and my wife was very pleased with our stay clean rooms friendly staff hot breakfast clean pool a big plus for us is desk person recommend some of the best pizza this side of Chi town easy off and on to major highways here's two thumbs up thanks

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HIEXECNORTH, General Manager at Holiday Inn Express Hotel & Suites Eau Claire North, responded to this review

Thank you for your comments. I so glad you were very pleased with your stay here with us at The Holiday Inn Express & Suites Eau Claire North. We appreciate your business and look forward to having you with us again soon. Sincerely, Cathy Leibke General Manager More 

Washington DC, District of Columbia
Top Contributor
65 reviews 65 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed April 21, 2015

Service was mediocre, rooms were clean, bed was fairly comfortable, but the WIFI does not work in the suites. Shame on them for promoting the hotel for business travelers and failing to provide working WIFI. Breakfast buffet was decent, nothing special. Coffee was poor. For this price, I would try another hotel nearby next time (e.g. Hampton Inn).

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HIEXECNORTH, General Manager at Holiday Inn Express Hotel & Suites Eau Claire North, responded to this review

Thank you for taking the time to provide your feedback, we appreciate all comments good or bad to help better the needs of our guests and eliminate any future issues so thank you for your feedback in regards to the internet. I will follow up with our IT Department to see if there were any issues with our internet while... More 

Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 2, 2015

IHG platinum Hhonors gold member Pros: close to restaurants good breakfast selection larger rooms good TV lineup decent gym Cons: internet stopped working during evening stay, worked again in the morning would be nice if the TV swiveled staff was rarely at the front desk price a bit higher than other holiday inn express hotels in midwest

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HIEXECNORTH, General Manager at Holiday Inn Express Hotel & Suites Eau Claire North, responded to this review

First off I want to thank you for your loyalty within out IHG Brand and your IHG Membership with us, I also want to thank you for taking the time to provide your feedback. We rely on you our guests to let us know how we are doing and how we can better suit your needs. I apologize for the... More 

Rochester, Wisconsin
Top Contributor
67 reviews 67 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 26, 2015

Even though we were only here for one night, it was memorable. One of the ladies has a dirty bathroom and had to be moved. The cleaning lady walked right into my room in the morning, said it was supposed to be empty, and the pool was broken, which we were aware of, but no discount offered. On the bright... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Eau Claire North, responded to this review

Dear MilitaryMama4, We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior and it is nice to read that the the breakfast selection is well to your liking. However, it is regrettable if the condition of the hotel pool and the ladies bathroom... More 

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