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All 4 Brown Deer hotels

Courtyard by Marriott Milwaukee North/Brown Deer

3.0 of 5 Hotel   |   5200 West Brown Deer Road, Brown Deer, WI 53223
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77%
Ranked #4 of 4 Hotels in Brown Deer
Certificate of Excellence 2014
A recent review
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79 reviews from our community

Traveler rating
    25
    33
    15
    3
    3
See reviews for
18
12
6
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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buffalo grove
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Lobby redone, up stairs halls, rooms and bathrooms shabby and old, disappointing. Old mattresses, wallpaper coming off in bathrooms and the room smelled. I booked two rooms and both were old and smelled.

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Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

room was clean and beds were comfortable. there was was an very nice area outside with tables to sit and visit. The lobby was inviting and cozy with many different areas to sit and talk or use your computer. Free wifi.

Was this review helpful? Yes
Lisa G, Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear FancyPants I and my team want to thank you so very much for your wonderful comments. I will definitely pass these brilliant comments onto the team here at the Courtyard. Your input is extremely helpful towards assisting us with providing exellent service for all other guests and their stays. I am so very happy you had a wonderful and... More

Green Bay, Wisconsin
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel was dated except for the lobby. Reservation was messed up so one child slept on the floor, which is not good for a 15 year old boy. The hotel is in a business district so there is really nothing nearby to grab a meal. Staff was great and over friendly. Gave us a list of restaurants nearby to use... More

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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was the closest we could get on a Road America race weekend but well worth it. The agents on duty were friendly and courteous especially Ken. This Courtyard had a bar/bistro so we were able to get some food and a drink even though it was after 9 pm. The food was decent and the drinks were generous. Our... More

Was this review helpful? Yes
Lisa G, Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Teri Thank you for taking the time to post your wonderful comments. I will definitely share your comments with the team. It is always nice to hear when great service is appreciated. Please contact me personally when you next need to stay with us. Thank you so very much! More

Eau Claire, Wisconsin
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was busy with StateFair goers the night we stayed - full to capacity. Even so, the pool area was well-managed and plenty of towels. However, the hot tub was WAY TOO HOT. Scalding level, I'd say. No need for water that high a temperature whatsoever. I worried a gentleman of "size" was going to have heart failure. Rooms... More

Was this review helpful? Yes
Lisa G, Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Guest Thank you so much for taking the time to post your wonderful and valuable comments. I will pass on your comments to the team here at the Courtyard so that we can continue to provide excellent service to all our guests. Please feel free to contact me when you next stay so that I can ensure you receive... More

Humble, Texas
Top Contributor
59 reviews 59 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 15, 2014 via mobile

The location was convenient for my meeting and is clean but service at front desk was slow but staff was nice. What was disappointing was the food at this location. Had such a good experience at another Courtyard the three nights prior to this stay so to get my scrambled eggs that looked like fried eggs and my coworker did... More

Was this review helpful? Yes 1
Lisa G, AGM at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Steve R Thank you for your feedback as it is comments like yours that assist us with improving the service we provide to our guests.. I would like to take this opportunity to say that I am very sorry and feel badly that you did not enjoy our new Bistro. Please feel free to contact me directly if there... More

Madison, Wisconsin
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 5, 2014

We checked into the Marriott based on the location near the WI state swim meet. As we stepped through the front door we were treated exceptionally well, check in was quick and painless, we received a welcome gift and had every one of our questions answered respectfully. Ken and Ashley were in the lobby to give a smile and assist... More

Was this review helpful? Yes 2
Lisa G, Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Jodi I want to thank you so very much for selecting The Courtyard for your stay. I want to also thank you for giving the wonderful recognition to our excellent team here at the Courtyard. The team takes great pride in providing our guests with the care they definitely deserve. I will relay your comments to the extraordinary team... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

I had a pleasant experience at this hotel. I absolutely love the colors of their interior decor. Nice place to stay for a quick trip and bistro had good food. I would recommend this hotel to friends/family.

Was this review helpful? Yes 2
Lisa G, Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Stephanie Thank you for taking the time to write a review and to also share the experience you had at the Courtyard in Brown Deer. Our bistro is a new additon to the hotel as well as the updated lobby area. We are very proud of these additions and it is wonderful to see that a guest has enjoyed... More

Lake Forest, Illinois
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 18, 2014

we arrived after making a mistake in booking and understood that in order to accommodate 4 people, we would have a suite the first night but have to move the next two nights due to our mistake in booking the hotel. We were greeted by very friendly front desk personnel who apologized about this and explained that they could not... More

Was this review helpful? Yes 1
Greg F, General Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear amb333, Thank you so much for your letter. We really enjoyed having your family stay with us and we hope to see you again! I hope you are enjoying the summer. Sincerely, Greg fugate General Manager More

Lafayette, Indiana
Top Contributor
147 reviews 147 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 7, 2014

We have stayed at this location before they did all the remodeling to the lobby and café area. The remodel is beautiful but we are paying for updated area. Now there is no longer free tea and coffee in the lobby. You have to purchase the Starbucks brand if you want something other than what you make in your room.... More

Was this review helpful? Yes
Greg F, General Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Reader1957, Thank you for your comments. I am very sorry and feel badly that you did not enjoy our new Bistro. Please contact me the next time you stay so I can offer you something to make up for our mistakes. I hope you enjoy the rest of the summer! Sincerely, Greg Fugate General Manager More

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Additional Information about Courtyard by Marriott Milwaukee North/Brown Deer

Address: 5200 West Brown Deer Road, Brown Deer, WI 53223
Location: United States > Wisconsin > Brown Deer
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Milwaukee North/Brown Deer 3*
Number of rooms: 115
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Also Known As:
Courtyard By Marriott Milwaukee North/Brown Deer Hotel Brown Deer
Courtyard Brown Deer
Brown Deer Marriott
Brown Deer Courtyard

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