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Courtyard by Marriott Milwaukee North/Brown Deer

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5200 West Brown Deer Road, Brown Deer, WI 53223
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Best prices for: 1 room 1 guest
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Courtyard by Marriott Milwaukee North/Brown Deer
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Courtyard by Marriott Milwaukee North/Brown Deer
Courtyard by Marriott Milwaukee North/Brown Deer
Courtyard by Marriott Milwaukee North/Brown Deer
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93 Reviews from our TripAdvisor Community

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Traveler rating
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    36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gurnee
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a great stay here recently. The rooms may have been a little bit outdated, but the service we received from staff (Chassidy at the front desk & Lynn at Starbucks) really stood out. Chassidy helped us get a car to take us to the Rolling Stones concert & Lynn served us well the next morning with coffee! I... More 

Was this review helpful? Yes
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We were booked here for two nights for a business trip and checked out after the first night. Our room was sandwiched between multiple rooms filled with kids and there was so much noise. The rooms were in poor condition, though the lobby was nice. They put us in a handicapped room and the shower was really awkward and got... More 

Was this review helpful? Yes
CYBrownDeer, Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Guest Thank you for reviewing the Courtyard by Marriott Milwaukee North/Brown Deer. I am sorry that your stay did not go as anticipated. I do apologize for the noise level and room condition. We are undergoing renovations in the upcoming months to provide a better customer experience. Our rates do very depending on demand. Courtyard as a brand no... More 

Ixonia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 13, 2015

I had a terrible experience at this hotel and would not recommend. I booked room for overnight with husband and daughter. I specifically chose this hotel because I was GUARANTEED a large room with a pull-out sofa. When we checked in, they made a mistake, did not have any of those rooms left and we were put in a small... More 

Was this review helpful? Yes 1
CYBrownDeer, Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the Courtyard Brown Deer. As we strive to meet and exceed our guests expectations we have unfortunately fallen short. We apologize for the experience you had. We have shared your message with the hotel team to ensure these issues are corrected going forward. We hope... More 

Orlando
Level Contributor
74 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 1, 2015

While this property won't stand out in a crowded field, I liked it because it is average for the right reasons. In other words, it is consistent with the Courtyard brand. Its breakfast options in the Bistro are consistent with Courtyard. I had a good choice between a hearty breakfast or a fruit cup and juice. I sampled many selections... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed May 1, 2015

Stayed at the Courtyard last weekend using my husbands Marriott points. We've stayed at a lot of Marriott properties. This was one just okay. Needs some TLC... The lobby was very nice... updated and welcoming. Our room wasn't the cleanest which drives me nuts. I'm okay with an older hotel but it needs to be clean. This one wasn't. There... More 

Was this review helpful? Yes 1
CYBrownDeer, Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Guest, Thank you for taking the time to review the Courtyard by Marriott Milwaukee North/Brown Deer. Your feedback is important to us because it will help us improve our service and property for our guests. I apologize for the cleanliness condition of your room. Please feel free to contact me if I may be of any assistance during your... More 

Madison, Wisconsin
Level Contributor
98 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed March 29, 2015

Stayed in this hotel last night, March 29, 2015, and was pleased overall with the room. The front desk staff are somewhat rude on every shift. Then when I asked for a wake up call, I never received it. Thank god I was not flying.

Was this review helpful? Yes
CYBrownDeer, Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Guest, Thank you for taking the time to review the Courtyard by Marriott Milwaukee North/Brown Deer. We value your feedback as it will help us improve our service and property for our guests. I would like to apologize for the missed wake up call and staff service. Please feel free to contact me if I may of any assistance... More 

Marquette, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 29, 2015

We stayed on a busy Saturday night. Staff did an EXCELLENT job of keeping our floor quiet and responded promptly at our first complaint of a noisy neighbor. The manager inquired as to our night's rest in the morning, was apologetic to the noise and gave us free breakfast to start our day right. Thank you for taking such good... More 

Was this review helpful? Yes 1
Atlanta, GA
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 3, 2015

The hotel is fine, close to many area businesses. The lobby was recently renovated to the new Courtyard motif, but the rooms are not yet renovated. Nothing was really wrong with the rooms per se, but there was some normal wear and tear, so it's ready for the remodel. The staff was somewhat new, but very nice, and they did... More 

Was this review helpful? Yes 1
CYBrownDeer, Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Guest Thank you for reviewing the Courtyard by Marriott Milwaukee North/Brown Deer. We have recently undergone an ownership and management change. We are working very hard to get our liquor license and will be undergoing renovations to better meet our customers needs. We appreciate you taking the time to let us know your thoughts. We hope to see you... More 

Minnetonka, Minnesota
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed February 9, 2015

Brown Deer/Meqon area is packed full of businesses, thus the hotels in this area are catered towards business travelers, such as myself. I was not expecting much from this hotel and I wasn’t surprised. First off, there is no room service or breakfast buffet. Just a tiny café with a limited menu. They had one vegetarian option, which was not... More 

Was this review helpful? Yes 1
CYBrownDeer, Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Guest Thank you for taking the time to review the Courtyard by Marriott Milwaukee North/Brown Deer. I would like to sincerely apologize for not meeting your expectations during your stay. I have shared your comments with management and we will be working hard to make the necessary changes. We are under new ownership and will be undergoing renovations to... More 

Lafayette, Indiana
Level Contributor
189 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed December 23, 2014

We have stayed here several times. One time we experienced trouble. Manager followed up and said next time you stay let me know so I can show you how we treat our customers. I sent email in advanced of stay. Manager never followed up. Hopefully all customers are not treated this way. Hotel is nice with the remodel. Upgrades to... More 

Was this review helpful? Yes 2
CYBrownDeer, Manager at Courtyard by Marriott Milwaukee North/Brown Deer, responded to this review

Dear Reader1957, Thank you for taking the time to review the Courtyard by Marriott Milwaukee North/Brown Deer. We greatly value your input. I do apologize for management not responding to your email as we have undergone an ownership change. We strive to treat all of our customers with the highest levels of customer service. We do hope to see you... More 

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