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Midway Hotel & Suites Brookfield

1005 South Moorland Road, Brookfield, WI 53005 (Formerly Best Western)
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1 room 1 adult
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Midway Hotel & Suites Brookfield
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266 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Our stay at the Midway hotel was good and if it had not been for the illegitimate smoking charge this would be a completely different review. Exactly 1 month after our stay we received a charge of $230 to our card for a smoking fee. Our stay at Midway was for our 1 year olds birthday celebration. No one smoked.... More 

Helpful?
Thank Tony W
glattbach
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The amenities sound great, but in reality are not so good. An airport shuttle is advertised, but if you are the typical business traveler you are out of luck. If you have a flight before 7 a.m. or after 9:30 p.m. you will find yourself paying 40 or 50 bucks for a cab ride. For an extra $80 - $100... More 

Helpful?
Thank t a
Greenbay, wi, United States
Level Contributor
11 reviews
6 hotel reviews
3 of 5 stars Reviewed December 13, 2015

The only reason I book this hotel is for the pool and atrium area. Nice place to hang out. Breakfast was good - person in charge was very friendly. The rooms look more depressing each time I come. Old furniture, peeling wallpaper, crack in the wall. Doors are warped and sticking. Thermostat was defective. Instead of cooling, it heated the... More 

Helpful?
Thank Carol S
Kyle_Midway, Guest Relations Manager at Midway Hotel & Suites Brookfield, responded to this review

Thank you for taking the time to stop by and review us. All feedback is valuable. We will be fully renovating all rooms in the coming months! We hope to see you again soon. Thank you, Kyle More 

Green Bay, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 9, 2015

extremely dissatisfied. safety and cleanliness concerns. unable to check in 45min. after 3pm check in time and then given key to an occupied room. The room we did stay in had a broken remote control and pull out couch had never been cleaned - dirty sheets! unable to get extra towels. hand rail and safety rope in pool broken. Thank... More 

Review collected in partnership with this hotel

Helpful?
1 Thank G5000QLkims
Kyle_Midway, Guest Relations Manager at Midway Hotel & Suites Brookfield, responded to this review

Thank you for taking the time to stop by and review us. All feedback is valuable. That is not the norm about check-in, but October was a busy month for us. We are sorry about the room mess up. Did you express any of your concerns to the front desk about your room? We did not have any notes from... More 

Menasha, Wisconsin
Level Contributor
1 review
5 of 5 stars Reviewed November 22, 2015

Great place to stay, comfy bed, Ground Round also. Also is centrally located for me to service my clients. The hot breakfast is also nice although I do not always take advantage of this. Golf course next door that I will need to checkout next year.

Review collected in partnership with this hotel

Helpful?
Thank Jim C
Kyle_Midway, Front Office Manager at Midway Hotel & Suites Brookfield, responded to this review

Dear, Jules37_13 Thank you for the great review. All feedback is valuable. We hope to see you again soon! Thank you, Midway Hotel & Suites Team More 

Frostburg, Maryland
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 21, 2015 via mobile

The decor reminded me of staying at a Holidome in the 1980s. Some people may complain that means it needs an update but I found it nostalgic. Decent breakfast. We got a good online deal so for the price we paid I don't have many complaints. The staff was helpful and friendly but clearly short-handed. 2 of the 4 days... More 

Helpful?
Thank Jules37_13
Kyle_Midway, Front Office Manager at Midway Hotel & Suites Brookfield, responded to this review

Thank you for taking the time to review us. All feedback is valuable. Thank you for the great review. We hope to see you again soon during your next trip to the Brookfield area! Thank you, Kyle More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 19, 2015 via mobile

This hotel hasn't been updated since the 60s. The room smells musty and the woman at the front desk was horribly rude. I'm a little nervous to even take my shoes off...the wallpaper is peeling off the wall.....definetely not someplace i will stay again.

Helpful?
Thank Pookie R
Kyle_Midway, Front Office Manager at Midway Hotel & Suites Brookfield, responded to this review

Dear Pookie R, Thank you for taking the time to review us. All feedback is valuable. We are sorry we did exceed your expectations during your stay. We hope you give us another chance in the future. Thank you, Kyle More 

Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 30, 2015

We have a great time in this hotel. Personal was really nice specially Alfreda in the breakfast buffette gave us an excellent attention, we really appreciate her good treat. Is really near good places and markets.

Helpful?
1 Thank Gabo T
Kyle_Midway, Front Office Manager at Midway Hotel & Suites Brookfield, responded to this review

Dear Gabo, Thank you for taking the time to review us. All feedback is valuable. We hope you stay with us again when you visit the Brookfield area. Thank you, Kyle More 

Madison, Wisconsin
Level Contributor
5 reviews
4 of 5 stars Reviewed October 19, 2015

We arrived late on a weekday night as we unexpectedly needed a place to stay. Hotel staff was generous and gave us a discount since we were in a pickle. As a whole, this hotel is a bit outdated, but the room was spacious enough and quiet. The chairs were very comfy. Breakfast was included; it was very standard but... More 

Helpful?
Thank KaitlynnJ
Kyle_Midway, Front Office Manager at Midway Hotel & Suites Brookfield, responded to this review

Dear Kaitlynn, Thank you for taking the time to review us. All feedback is valuable. We hope you stay with us again on your next visit to the Brookfield area! Thank you, Kyle More 

Bryan, Texas
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed October 12, 2015 via mobile

Was not impressed. Rooms smelled Carpet dirty and wrinkled Looked like is was a good place in the day. Took forever to check in Just on of those places that needs a face lift. Staff at check in was very dry and almost made you feel like you troubled them. Bar attached was ok. Much more friendly. I stated as... More 

Helpful?
Thank Yraveler
Kyle_Midway, Front Office Manager at Midway Hotel & Suites Brookfield, responded to this review

Dear dparkerusa, Thank you for taking the time to review us as all reviews are important. We are sorry we did not fully exceed your expectations. Our staff goes above and beyond to make sure every guest is satisfied. We hope you stay with us again when you visit the area. Have a great day! Kyle More 

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