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All 13 Brookfield hotels

Midway Hotel & Suites Brookfield

3.0 of 5 Hotel   |   1005 South Moorland Road, Brookfield, WI 53005 (Formerly Best Western)
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Midway Hotel & Suites Brookfield
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67%
Ranked #6 of 13 hotels in Brookfield
A recent review
4 of 5 stars reviewed 4 days ago
MsTexasTraveler Austin, Texas
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176 people have reviewed this hotel

Traveler rating
    76
    42
    26
    22
    10
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64
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Lebanon, United States
1 review
1 of 5 stars Reviewed yesterday NEW

All games in game room broken, our room was not serviced for four straight days, drunken people at pool and hot tub. GM gave us a 50.00 credit for our next visit for all of the problems which we will NEVER use because we will NOT go back, EVER!!! Dirty, No service. Only good thing was the Restaurant.

Review collected in partnership with Best Western

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Austin, Texas
Contributor
20 reviews 20 reviews
17 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Traveling with other family members, we booked two rooms for a 4-night stay at the Midway. The rooms and service were good, but probably what most people would consider as average. What sets this hotel apart is their amenities, and thus the reason I gave this hotel higher marks: Pool and atrium: covered atrium area includes an indoor swimming pool,... More

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Portland, Oregon
1 review
1 of 5 stars Reviewed 4 days ago NEW

When I arrived at the front desk no one was there, and when someone finally came out they seemed completely uninterested in helping out. When I left and got back home I found out that the hotel charged me another $250 in fees for allegedly smoking. I've never smoked in my life. I called repeatedly to try to talk to... More

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Puerto Vallarta, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

Choosing this hotel was best part of our vacation to the WI area. Conner at the front desk is awesome, he was like family when we left. Great location to all of the things we wanted to see and do. Pool was perfect when grandsons came to visit. We were thrilled with everything about our stay here. You will not... More

Review collected in partnership with Best Western

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ScotM1005, General Manager at Midway Hotel & Suites Brookfield, responded to this review

Thank you for the nice review which I will share with the staff here. The Huge pool area and Atrium is the best in the area PLUS it is AIR CONDITIONED so that helps. Most domed hotels like ours built by Midway long ago are not. We are very happy to service your reunion and visit to Milwaukee. The Zoo... More

Taylor, Michigan
2 reviews
2 of 5 stars Reviewed 2 weeks ago

Our family reunion has been held at this specific location since 2008, every other year so we have stayed thee 4 times ( '08' '10' '12, and this year, '14). We always stay Friday- Monday. This was the WORST experience we've had! It was painstakingly obvious that there was NOT enough staff to handle the crowd for that weekend. From... More

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ScotM1005, General Manager at Midway Hotel & Suites Brookfield, responded to this review

Sorry we did not meet your expectations. Our Bell, Public Cleaners and Housekeepers did all they could with some guests that make messes with parties. We will work harder. Midway Hotels service specifications and standards have always been higher than Best Westerns. Thank you for staying here so often in the past. The property is in excellent shape as you... More

Canton, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Overall experience was a disappointment. Our next trip to Milwaukee, we will be looking somewhere else to stay. Totally understaffed for a full house hotel. Management was nonexistent the whole time. We used to love going here with our family reunion.

Review collected in partnership with Best Western

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ScotM1005, General Manager at Midway Hotel & Suites Brookfield, responded to this review

So sorry we did not meet your expectations. There were 3 different Supervisors there and I'm sorry you could not contact us. Yes a full Hotel can cause guests to have confrontations with other guests and as the pool area is only for registered Guests you do need to contact us about parties in the the Atrium. Please try us... More

Ventura, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We spent one night here, perfect location near the Zoo. Very clean, well appointed. Great spa. I left my Kindle in the room. Conor put it in the mail, but not only that, called me to tell me when he mailed it. I received it at home a week later. Never have I received such responsiveness...

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ScotM1005, General Manager at Midway Hotel & Suites Brookfield, responded to this review

Thank you so much for the nice review. I will share this with the staff as they are all trying hard to improve service. Hope to see you soon. More

Green Bay, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

No one at the front desk when we tried to check in, waited for about 10 minutes. Room had a smokey smell to it. The beds were very uncomfortable and the pull out bed, was so bad that you could feel the bar underneath the mattress. The pull out bed was bad that if you tried to lay the correct... More

Review collected in partnership with Best Western

Was this review helpful? Yes
ScotM1005, General Manager at Midway Hotel & Suites Brookfield, responded to this review

SORRY we did not meet your Expectations. Very abnormal that no one was at the desk. They sometimes do have to run to the restroom. We serve our popular Hot Breakfast Buffet with custom omelets available for 4 hours on week days! Beds are new or within 3 years. Please try us again. More

Montrose, Colorado
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We lived in Brookfield, WI years ago - close to the old Brookfield Square. When we decided to visit friends who still live in WI, we looked for a place that would be surrounded by familiar landmarks so we could more easily navigate the city. Best Western Midway Hotel & Suites filled the bill. The hotel was friendly, full of... More

Was this review helpful? Yes 1
ScotM1005, General Manager at Midway Hotel & Suites Brookfield, responded to this review

Welcome back and hope to see you return soon. Thanks for the nice review. This is an amazing hotel and I'm very proud of the staff here. More improvements are on the way! Scot More

Chanhassen, Minnesota
Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was great. Pool area wonderful for kids and to hang out with a group. Great location. Room was mostly good. The bathroom sink made strange gurgling sound's at odd times. Had a great view over looking a golf course. Tried to visit the on-site resturant Maxwell's1 night & it was closed posted hours were 7-9. Went to the on-site... More

Was this review helpful? Yes
ScotM1005, General Manager at Midway Hotel & Suites Brookfield, responded to this review

Thank you for the review and I'm sorry the Food & Beverage experience was below par. We were short handed due to an injury but that has been resolved. Yes the food is excellent here...Thank you! More

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Additional Information about Midway Hotel & Suites Brookfield

Address: 1005 South Moorland Road, Brookfield, WI 53005 (Formerly Best Western)
Location: United States > Wisconsin > Brookfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Midway Hotel & Suites Brookfield 3*
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Also Known As:
Best Western Plus Midway Hotel And Suites-Brookfield
Best Western Brookfield
Brookfield Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
West Milwaukee, Easy on and Off I94. Fun and friendly staff. Some recent additions: All new carpet in rooms, new walls in most, new lighting in most. Water Basketball, Free air hockey, ping pong in the 10,000+ sq. ft. Atrium. Visit Milwaukee- Stay Brookfield! ... more   less 
Number of rooms
122

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