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All 13 Brookfield hotels

Country Inn & Suites Milwaukee West

3.0 of 5 Hotel   |   1250 South Moorland Road, Brookfield, WI 53005
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Country Inn & Suites Milwaukee West
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80%
Ranked #4 of 13 hotels in Brookfield
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
Trish B Fond du Lac, Wisconsin
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131 people have reviewed this hotel

Traveler rating
    63
    43
    16
    6
    3
See reviews for
46
29
7
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Fond du Lac, Wisconsin
Contributor
19 reviews 19 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My mom stayed at this hotel for almost a month while my dad was in the hospital nearby. That was over four years ago, the staff was wonderful to her then, which is why when we were looking for a place to stay for a weekend we chose this hotel. It's in a nice area and wasn't difficult to find.... More

Was this review helpful? Yes
jarman2031, General Manager at Country Inn & Suites Milwaukee West, responded to this review

It is wonderful to hear you enjoyed our hotel. Our rooms are very spacious and usually are a big hit for families traveling. Thank you for letting us know about the hair dryer and lites in the bathroom area. This issue was addressed by our team. I was very happy to share your comments with our staff. They love the... More

Onalaska, Wisconsin
Top Contributor
176 reviews 176 reviews
50 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is marginal at best. It was very busy with lot's of kids and the staff was overwhelmed. Room quality is fine, but here are nicer hotels in the area. The hotel was inexpensive but quality is more important to me.

Was this review helpful? Yes
jarman2031, General Manager at Country Inn & Suites Milwaukee West, responded to this review

Thank you for taking the time to let us know about your experiences at our hotel. We enjoyed hearing about the quality of the hotel in particular. We have discussed and immediately addressed the issue mentioned about the kids in the halls and the staff level. We believe this is resolved for the future. Again, we're happy you let us... More

Senior Contributor
28 reviews 28 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After driving 7 hours we got into the hotel an hour early. I was worried that we weren't going to be able to check in till 3:00PM. Josh at the front desk took very good care of us. He got us our room and said there was no problem checking in early. Our room was very spacious and CLEAN, which... More

Was this review helpful? Yes
jarman2031, General Manager at Country Inn & Suites Milwaukee West, responded to this review

What a wonderful review. We are grateful to hear you share about Josh at the front desk, and about our Pool, and breakfast areas. We take pride in providing a nice experience for our guests. I have personally read and shared your experience with our entire staff at our monthly meeting. We will look forward to you visits in the... More

Brookfield, Wisconsin
1 review
1 of 5 stars Reviewed 4 weeks ago

The hotel is fine. The staff are unbelievable rude. The night manager is incredibly creepy. I would not let my children anywhere near him. He was completely inappropriate to a young boy, very unprofessional. Had the child in tears. Needles to say, he did not do this in front of the childs parents. But did do it with a group... More

Was this review helpful? Yes
jarman2031, General Manager at Country Inn & Suites Milwaukee West, responded to this review

Thank you for sharing your comments about your stay with our hotel. The manager you spoke of is our security officer, he was responding to many children unaccompanied by any parents for long periods of time. We have addressed this issue with him in detail. I am sure this won't be an issue in the future. Again, thank you for... More

Chippewa Falls, Wisconsin
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A great hotel in a great location. The rooms were beautiful and very comfortable, the oillows are to die for. There are two great restaurants on site and it is located very close to Interstate 94. I would not hesitate to stay again.

Was this review helpful? Yes
jarman2031, General Manager at Country Inn & Suites Milwaukee West, responded to this review

Thank you for your wonderful comments about our hotel and amenities. We take pride in the quality of products and services we provide. We will be sure to share this with our entire team. We look forward to your future stays with us. Sincerely, Jeff Arman More

Milwaukee, Wisconsin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 22, 2014

Josh at the front desk was excellent .Was impressed with the service .He made sure we had everything we needed.Rooms were great Big spacious ,loved the whirl pool .Breakfast was very good.Definitely will recommend to friends and family and stay again.Was glad to see people take pride in their job .

Was this review helpful? Yes
jarman2031, General Manager at Country Inn & Suites Milwaukee West, responded to this review

We enjoyed your comments about Josh at our front desk. He has served the company for many years and does a great job for us. I will be sure to let our entire staff know of your satisfaction with your stay. We look forward to your stays with us in the future. Best Regards, Jeff Arman More

Minneapolis
Top Contributor
55 reviews 55 reviews
9 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 13, 2014

I can't say enough about the service provided by the evening staff. My sister-in-law was at Froedtert Hospital and I came to be a support to my brother. My husband had enough points to stay 3 days. The staff was nice enough to upgrade us to a suite so my brother & I could stay together. It was nice because... More

Was this review helpful? Yes
jarman2031, General Manager at Country Inn & Suites Milwaukee West, responded to this review

Thank you for taking the time to share with us your feelings about the customer service. We take pride in providing great service. I have shared this with our entire staff. We look forward to your next visit with us. Best Regards, Jeff Arman More

Brookfield, Wisconsin
1 review
5 of 5 stars Reviewed February 9, 2014

We truly enjoyed our stay, everyone was wonderful to us. Very accommodating and friendly. the hotel was very clean and the food was great for breakfast. We came for our Anniversary and they went above and beyond our expectations, with a wine and chocolate and a personalized card.

Was this review helpful? Yes
jarman2031, General Manager at Country Inn & Suites Milwaukee West, responded to this review

Thank you for your wonderful comments about our hotel and our service. I will share this with my entire team. We look forward to your visits again in the future. Warm Regards, Jeff Arman General Manager More

Salt Lake City, Utah
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 5, 2014

Booked this hotel with the advanced rate. Entered my date wrong. Immediately called the front desk and was treated very rudely, they would not modify my reservation. Talked to several managers, same story. I will never stay in Carlson again. I have never had this issue even with advanced purchases in Hilton or Marriott chains. They all have a policy... More

Was this review helpful? Yes 1
jarman2031, General Manager at Country Inn & Suites Milwaukee West, responded to this review

Thank you for taking the time to let us know about the problem with your reservation. We as always would be happy to give a room for a different date in exchange. Sincerely, Jeff Arman General Manager More

Waterloo, Iowa
Top Contributor
63 reviews 63 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 29, 2013

We always stay here when in the Milwaukee area. It is a very nice hotel with suites and the staff will bend over backwards to help you if you need something. The free breakfast has something for everyone and is a great start to the day. The king size bed is ultra comfortable, the suite has a dining table along... More

Was this review helpful? Yes
jarman2031, General Manager at Country Inn & Suites Milwaukee West, responded to this review

Thank you for sharing your stay with us over the holidays. My entire team was so pleased to hear your wonderful comments about our hotel and service. We look forward to your next visit with us. Warm Regards, Jeff Arman General Manager More

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Additional Information about Country Inn & Suites Milwaukee West

Also Known As:
Country Inn & Suites Milwaukee West Hotel Brookfield
Country Inn And Suites Milwaukee West
Country Inn & Suites Milwaukee West Hotel
Country Inn Brookfield
Brookfield Country Inn
Country Inn Milwaukee West
Address: 1250 South Moorland Road, Brookfield, WI 53005
Phone Number:
Location: United States > Wisconsin > Brookfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Brookfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites Milwaukee West 3*
Reservation Options:
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