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TownePlace Suites Brookfield

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600 North Calhoun Road, Brookfield, WI 53005
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1 room 1 adult
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TownePlace Suites Brookfield
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64 Reviews from our TripAdvisor Community

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Orlando, Florida
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am a huge fan of Marriott hotels... but after our stay at this location, I have to rethink my once bias opinion. Upon arrival, the front desk clerk was extremely rude and disinterested in doing her job. It seemed as if we were inconveniencing her by just checking in. I assume she must have been having a bad day.... More 

Helpful?
Thank Gina S
Orlando, Florida
Level Contributor
7 reviews
5 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

upon check in on Dec 27 the front desk woman was snappy with me when I asked about the new breakfast room. so I just got my key and left,when I got to my room the window was wide open,temp outside was around 35 degrees I closed it then discovered a smell which later figured out was coming from the... More 

Helpful?
Thank johniscool
Woodstock, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed December 7, 2015

Firstly, they let us check in early so we could wash up before the play. On the way there our gps failed so we arrived late and in a hurry. The sweetie that checked us in did so fast and SHE PRINTED out directions to the venue for us. Super nice gal and gent that helped us. Our room was... More 

Helpful?
Thank M G
Milwaukee, Wisconsin
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 2, 2015

I'm a Marriott Gold member and this was a free night and I used only 10,000 points. I would give it a three star rating instead of two if I weren't up at 11:30 p.m. writing this while listening to someone in adjacent room snore. Really. Someone needs to have a sleep study done. I grade relative to the price... More 

Helpful?
Thank Mark H
Robert K, Manager at TownePlace Suites Brookfield, responded to this review

Thank you for your response, we try our best to make all of our guests as comfortable as possible. Unfortunately, we were unable to prevent the situation that you experienced during your stay with us. We hope that you will choose to stay with us again, and please know that our staff is here 24 hours a day to assist... More 

Grand Haven, Michigan
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 5, 2015 via mobile

FANTASTIC stay!! My sister in law had her baby here in town so my wife and I packed up the three kids 6,4,1 and booked our hotel using our Marriott points. I called in advance to see if they had a crib available and not only did the staff make sure the pack in play (which was practically brand new... More 

Helpful?
Thank Javid Z
Lake Mills
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 4, 2015

very clean room with lots of extras including full kitchen and very nice work desk. very basic breakfast. the pool is very small though. hopefully when renovation is done they will have ice machine in main building instead of going to different building. I checked out workout room look very nice with individual tv on most of the machines.

Helpful?
Thank emcdonald27
Massachusetts
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed October 5, 2015

This place is pretty blah. I had to stay here for business and there was nothing outstanding. The room was clean but the bathroom needs updating desperately! Room was decently comfortable but nothing memorable. There is a kitchen which is nice, especially for breakfast. No hot breakfast, although breakfast is advertised as being included. Yogurt and cereal were the options.... More 

Helpful?
Thank nicoleb610
Kevin N, General Manager at TownePlace Suites Brookfield, responded to this review

Thank you for staying with us. We are sorry that you had internet issues during your stay. This month we have started an addition to our hotel adding a new breakfast room. Once this is completed in early December we will be able to offer more breakfast food including hot items. More 

Minneapolis, Minnesota
Level Contributor
76 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 10, 2015

I just spent 18 consecutive nights at this hotel on a business trip, and I took my dog along. In fact, the pet-friendly policy and pet fee is why I choose this hotel in the first place. The staff is very friendly and helpful. The property is clean and well maintained. It may be a little bit on the older... More 

Helpful?
Thank bretts11
Chicago, Illinois
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 3, 2015

Stayed here for business trip. Was greeted warmly. Check-in was very quick and the Manager was there to welcome me as well. Room looked good! Room was very clean and it was very quiet and comfortable. I was able to do a lot of after-hours work. No issues at all! Will stay here again when I visit in early October.... More 

Helpful?
Thank GolferGuyPGA
New Delhi, India
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 1, 2015

1 of the 3 points in the rating are for location. Overall hotel is in bad shape, desperately needs renovation. Not even close to what you except from Marriot brand. Marriott just provided the brand name to it with no value. Carpets smelly and in bad shape, Sofa all worn out, room layouts pathetic (2 bedrooms), door churning, uncomfortable beds,... More 

Helpful?
Thank ravinmak
Kevin N, General Manager at TownePlace Suites Brookfield, responded to this review

Thank you for staying with us. We regret that you were not satisfied with our hotel. This hotel is starting some renovations this month. We have new granite counter tops being installed in our kitchens and bathrooms.New stainless steal appliances were installed in May. There is also a new breakfast room being added to our lobby which should be completed... More 

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