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Residence Inn by Marriott Milwaukee - Brookfield

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950 Pinehurst Court, Brookfield, WI 53005
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Residence Inn by Marriott Milwaukee - Brookfield
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Residence Inn by Marriott Milwaukee - Brookfield
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127 reviews from our community

Traveler rating
    59
    33
    19
    9
    7
See reviews for
37
18
10
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orlando, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

I stayed here on St. Pats day 2015 upon my arrival at the building ,i noticed quite a bit of garbage around the the entrance to my unit, i figured it was because all the snow melted and it was just slow to be cleaned up.. when i got into the room it looked nice,when i went to shower i... More 

Was this review helpful? Yes
RIBROOKFIELD, General Manager at Residence Inn by Marriott Milwaukee - Brookfield, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn Milwaukee-Brookfield with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service.... More 

GB, Wisconsin
Top Contributor
50 reviews 50 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms here are great in concept - love the kitchenette & living area in addition to the sleeping area, BUT they're old & run down. This place is in serious need of updating & quality repairs (not just a quick patch job which has been done). They also desperately need insulation / sound proofing in the floor / ceiling.... More 

Was this review helpful? Yes
RIBROOKFIELD, General Manager at Residence Inn by Marriott Milwaukee - Brookfield, responded to this review

We appreciate hearing from you. We are sorry to hear that you encountered noise issues from the guest room located above you - though we cannot foresee an louder guest, we attempt in any way possible to eliminate issues from arising. More 

Reedsburg, Wisconsin
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed here for a short getaway. Thought the room was comfortable and clean and worked well for our family. Yes this is like a condo/apartment complex and the gatehouse may be a walk and if you complain about that you didn't read the description of the property.

Was this review helpful? Yes
RIBROOKFIELD, General Manager at Residence Inn by Marriott Milwaukee - Brookfield, responded to this review

We appreciated the time you took to review our property and the very kind comments you made about our hotel. We are glad you had a wonderful time with us and we look forward to being able to serve you again when your travels bring you back to Brookfield and the Greater Milwaukee Area! More 

1 review
2 of 5 stars Reviewed February 4, 2015

-Leave your electronics at home. The wireless internet NEVER works and they take no responsibility. I was on the phone with Ethostream 4-5 nights a week at one point asked to change rooms and was told it's awful in every room. In fact having to write this on my phone which has a data plan as I watch my computer... More 

Was this review helpful? Yes
RIBROOKFIELD, General Manager at Residence Inn by Marriott Milwaukee - Brookfield, responded to this review

Thank you for sharing your comments. We would appreciate to talk with you further regarding the internet issues you faced as well as your experience with our third-party internet solutions support desk. We greatly understand in this vastly changing world of technology the importance of it to our guests. We apologize for the inconveniences you experienced. More 

South Lyon, Michigan
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 29, 2015

Did not feel this hotel lived up to normal Residence Inn quality. Pros: attentive front desk staff, clean room, free breakfast, several restaurants nearby, rooms were spacious. Cons: multiple building layout, rotting deck leading to upper level rooms in Building 9, very limited fitness room, manager's reception only 3 nights a week, freeway noise, hard to find entrance. While I... More 

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RIBROOKFIELD, General Manager at Residence Inn by Marriott Milwaukee - Brookfield, responded to this review

Thank you for your appreciation of our staff service, cleanliness and amenities. Residence Inn's system wide are consistent with their offering of our newly rolled out evening social experience: The Residence Inn Mix which is now Monday, Tuesday and Wednesday evenings - changes made after feed back from guests who have stayed at Residence Inn's throughout the country. With guest... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 27, 2015

Great campus but for the cost the rooms are terribly outdated. If you don't care the rooms are roomy. Front desk staff not impressive sorry but not. Fitness room is a joke. Look this is a Marriott property but missing Marriott quality. I personally would recommend the Courtyard in Brookfield as I have stayed at both.

Was this review helpful? Yes
RIBROOKFIELD, General Manager at Residence Inn by Marriott Milwaukee - Brookfield, responded to this review

We appreciate you staying with us and sharing your experience. On behalf of our entire team, we apologize for falling short of our expectations. We understand that our property has a unique layout which a few guests may not be use to. We listen to our guests and take all comments to heart with current and future property improvements. Thank... More 

Beaver Dam, Wisconsin
Contributor
20 reviews 20 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 13, 2015

this was a great hotel, we had our daughter and family come home for Christmas, we all stayed at this place, and had a great time. it was easy to find our church for Christmas eve, and go out to eat, it was all fun and would do this again.

Was this review helpful? Yes
RIBROOKFIELD, General Manager at Residence Inn by Marriott Milwaukee - Brookfield, responded to this review

We are glad you had a very special Christmas staying with us and hope that your start to the New Year has been great. Thank you for the time you took to fill out this review and we look forward to seeing you again. More 

Jakarta, Indonesia
Top Contributor
146 reviews 146 reviews
132 hotel reviews
196 helpful votes 196 helpful votes
2 of 5 stars Reviewed December 29, 2014

Many previous reviews mention the multi building layout. At first I was offered a freeway room but refused it and was then offered a room in building 9 which is probably the most desirable as it is close to the reception area. I because I didn't want to haul a heavy suitcase up rotted old stairs to 2nd level room... More 

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RIBROOKFIELD, General Manager at Residence Inn by Marriott Milwaukee - Brookfield, responded to this review

We are sorry that you did not the unique resort style layout of our Residence Inn property. All Residence Inn's system wide do offer the same full, hot breakfast buffet with vast options - we are sorry you didn't find what you were looking for. More 

Hamilton Square, New Jersey
Top Contributor
192 reviews 192 reviews
43 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed December 23, 2014

There are two types of Residence Inn models. One where there are many rooms in a main building and the others are set up like condo complexes. This was more like the Condo. The rest are like cookie cutters from the design of the suites and overall layout. My room was clean. Since it was 20F outside, I couldn't make... More 

Was this review helpful? Yes
RIBROOKFIELD, General Manager at Residence Inn by Marriott Milwaukee - Brookfield, responded to this review

Thank you for your review and scoring out hotel high in Value, Service and Rooms. As an FYI, beginning January 1st all Residence Inn's system wide will be rolling out a new evening social experience entitled "The Residence Inn Mix" which will be held Monday, Tuesday and Wednesday evenings - you will notice new implementation items rolled out during the... More 

Bengaluru (Bangalore), India
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 11, 2014

Love this property for its extra large rooms with big kitchen and living room area. You will get every basic amenities served here. The breakfast spread is good too if you want to have a quick one before heading to office. The kitchen staff is very helpful and light hearted. Only thing is the apartments in this property is spreaded... More 

Was this review helpful? Yes
RIBROOKFIELD, General Manager at Residence Inn by Marriott Milwaukee - Brookfield, responded to this review

We appreciate the time you took to review our hotel. Thank you for the kind comments about our staff as well as location and value. More 

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