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Quality Inn Brookfield

2.0 of 5
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20150 West Bluemound Road, Brookfield, WI 53045 (Formerly Fairfield Inn)
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Quality Inn Brookfield
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Ranked #8 of 13 Hotels in Brookfield
A recent review
4 of 5 stars reviewed 2 days ago
William K Felch
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147 reviews from our community

Traveler rating
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    18
    12
    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Felch
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay. The staff was very friendly, especially the person (wish I could remember her name) who was maintaining the breakfast area. Nice area to walk your dog across from parking lot. The first two floors open to the outside while the third floor has interior access. Easy access to the interstate. Note: May 2015: I-94 west is... More 

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Quality132, Manager at Quality Inn Brookfield, responded to this review

Thank you for your review! We take pride in being a pet friendly hotel. We wish our guests to feel at ease when traveling and not having to leave their friends behind. We have the exterior entrances for our guests along with a field next to the hotel to be able to take their dogs out on a walk and... More 

Milwaukee, Wisconsin
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

everything about this hotel is great very helpful and checked me in quickly. My room was nicely done with better furniture and bedding than I had anticipated in the crazy thing about it this should be a 5 star hotel i truly slept like a baby an great cookie n breakfast

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Quality132, Manager at Quality Inn Brookfield, responded to this review

Thank you so much for your response. I am glad to hear you had a great night’s rest and that you also enjoyed our complementary hot breakfast in the morning. This summer has a calendar of events filling up quickly and we are not only close to them, but strive to allow our guests the peaceful night's rest they deserve... More 

1 review
2 of 5 stars Reviewed April 16, 2015

The auto charging for in room safes was unexpected. Thought that was only activated if it was used. This did not happen at a previous Choice hotel. Would like the desk person to point out that that could be eliminated if the safe is not needed. On the sheets, they did not fit the bed and became uptucked during the... More 

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Quality132, Manager at Quality Inn Brookfield, responded to this review

Thank you so much for your response. I understand that you were not aware of the safes we provide in all of our guest rooms and the daily charge that we have for them. We have a notice on choicehotels.com along with our display at our front desk that lets our guests know all guest rooms have a safe and... More 

1 review
5 of 5 stars Reviewed April 7, 2015 via mobile

I was pleasantly surprised by how clean and well-run this hotel was. We checked in at 3:00am with Sam who was very friendly, and were given a room immediately. The high-quality breakfast buffet made this hotel an excellent value for the price. I am a bit if a fussy traveller and don't usually stay at "budget" hotels, but I would... More 

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Quality132, Manager at Quality Inn Brookfield, responded to this review

Thank you so much for that great comment! I will share this positive experience you had with us with my entire staff. At Quality Inn, we take pride in providing an exceptional value for your money. We focus on things that matter most to our guests- bed, breakast, shower, service and overall great value! Thank you again and hope to... More 

Minneapolis, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed April 4, 2015

Sam was very helpful and checked me in quickly. My room was nicely done with better furniture and bedding than I had anticipated. The breakfast had many more choices than other hotels in this price range. All the staff was professional and fun.

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Quality132, Manager at Quality Inn Brookfield, responded to this review

Thank you for your response. We put a lot of pride into our breakfast and try to offer a variety of healthy items for all of our guests to be able to enjoy a hot free breakfast in the morning. We offer many pasteries, granola bars, oatmeals, cereals, fresh fruit, yogurt, grain products and a variety of hot items such... More 

Grinnell
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 1, 2015

I only gave this property a 2 because it is an economy hotel and, quite simply, is sufficient. That being, said, I agree with seveal of the other reviewrs: te hotel is a very good value. I got my room for $60! The room has new carpet, sink and fixture, shower and mattress. That being said, there are parts of... More 

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Quality132, Manager at Quality Inn Brookfield, responded to this review

Thank you for taking your time to write a review regarding our hotel. Our staff strives to give all of our guests a clean, comfortable, and friendly enviorment when they are staying in the Brookfield area! I am glad we could offer you a great value of $60 which included your 1 night stay, Hot Breakfast, Fridge and Microwave in... More 

Naperville, Illinois, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2015

When I'm in the Milwaukee area, this hotel is in a great location for my business contacts. It's not the newest Quality but it's clean and the people are nice. The beds are new and are quite comfortable. Great value!

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Quality132, Manager at Quality Inn Brookfield, responded to this review

I am so glad we can accomodate your needs for lodging in the Brookfield area when you come into town on business. Now with opening day approaching at MIller Park located just a couple miles away the city will be buzzing with excitement. Bullwinkles located next store to our hotel is an excellent sports bar that guest can walk to... More 

Eagan, Minnesota
1 review
4 of 5 stars Reviewed March 19, 2015

This hotel is a very good value. The bed was comfortable and room clean. As with many hotels, the desk chair is too low (even after adjusting) for the height of the desk. The breakfast is on par with this class of hotel. I would definitely stay here again.

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Quality132, Manager at Quality Inn Brookfield, responded to this review

Thank you for your response. We do feature a hot breakfast everyday from 6am to 10 which includes: eggs, biscuits and gravy, waffles, pancakes, french toast, sausage and corn beef hash. Fresh fruit is available with a variety of cereals and pasteries to choose from along with coffee, milks and four kinds of juice. I will have maintenance take a... More 

Saint Peters, Missouri
2 reviews
4 of 5 stars Reviewed March 13, 2015

Everyone is very friendly and the rooms are always clean. There is a good sports bar adjacent to the hotel for meeting colleagues after work. I like the upper or third floor as it is inside entry only.

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Quality132, Manager at Quality Inn Brookfield, responded to this review

Thank you so much for your response! We are so glad here at The Quality Inn that we are your "go to" hotel in the Brookfield area when your here on business. Besides offering our guests free 50 MB of High Speed Wireless, Free Hot Deluxe Breakfast, and Free on-site fitness center, we also have Bullwinkles popular bar and grill... More 

Wausau, Wisconsin
2 reviews
4 of 5 stars Reviewed March 11, 2015

As a frequent business traveler, I find in refreshing to have staff like these people when I check in. Always friendly and courteous and they pay attention to detail. (I prefer to be on a specific floor and it is always noted and adhered to.)

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Quality132, Manager at Quality Inn Brookfield, responded to this review

Thank you so much for staying with us when your in the Brookfield area for business. For our business travelers we offer 50 MB of free wireless high speed internet, a 960 sq ft meeting room, our computer work station with printing and faxing capabilites, along with a hot breakfast in the morning before you leave for work! Our hotel... More 

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