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All 13 Brookfield hotels

Quality Inn Brookfield

2.0 of 5 Hotel   |   20150 West Bluemound Road, Brookfield, WI 53045 (Formerly Fairfield Inn)
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Quality Inn Brookfield
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67%
Ranked #11 of 13 hotels in Brookfield
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 5, 2014
Mustangjay68 Orlando, Florida
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89 people have reviewed this hotel

Traveler rating
    35
    25
    11
    7
    11
See reviews for
20
18
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Orlando, Florida
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 5, 2014

The check in process went very quickly. The price was $70 with AAA. I had absolutely no issues with the room. Nice comfy bed, flat screen tv, good water pressure in the shower. Everything looked clean and well kept. It's right off I94 as well. I'd stay here again gladly.

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JUDA
2 reviews
4 of 5 stars Reviewed February 23, 2014

For being so close to a major hwy the room was very quiet. Clean and slowly getting the attention the property needs/deserves. Great location, free wifi, comfortable beds. We will stay again probably go to Milwaukee Zoo, State fair, Milwaukee museums and so many other area attractions.

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Quality132, Front Office Manager at Quality Inn Brookfield, responded to this review

Thank you for your feedback regarding your great stay you had here with us. Returning to go the to fair grounds or the zoo is a wonderful idea. We re located close to both and with the zoo we offer a package that includes discounted admission tickets for the Milwaukee County Zoo along with 1 night loding! Hope to see... More

Orlando, Florida
1 review
5 of 5 stars Reviewed February 2, 2014

I have stayed here on numerous occasions while in Milwaukee and have never had such wonderful service. The staff was extremely courteous, kind and friendly. The rooms were well kept, very clean and updated with home-like décor. I have stayed at 5 star hotels all over the country and have never been treated with such respect and kindness. Zack and... More

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Quality132, General Manager at Quality Inn Brookfield, responded to this review

Thank you so much for taking your time to review the Quality Inn. We all strive to give the best customer service we can I'm sure my staff is proud of being mentioned in your review. We look forward to your next stay with us and as you know we have numerous restaurants and activities within our area. Cathy Ekendahl More

Orlando, Florida
1 review
5 of 5 stars Reviewed February 2, 2014

I recently stay at this quality inn,around Christmas2013 then again in early February. I travel to wis a lot from florida for family visits,the first time I stayed here I was amazed at the level of customer service,and the quality of the rooms for the 55 dollars it cost per nite,even on a Friday or sat. nite the rates don't... More

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Quality132, General Manager at Quality Inn Brookfield, responded to this review

Thank you so much for taking your time to review the Quality Inn. We all strive to give the best customer service we can I'm sure my staff is proud of being mentioned in your review. We do have a great location, just off I 94 only 8 miles from Milwaukee County Zoo and 15 miles to Downtown Milwaukee. Cathy... More

Sturgeon Bay
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 7, 2014

We decided to stay there because the sign outside said it was one of the top-rated by "Trip Advisor". We requested a room to not be near an elevator. The room we were given was around the corner from it. I as well as my husband, who is very hard of hearing, heard the vent from the elevator shaft. We... More

Was this review helpful? Yes 1
Quality132, General Manager at Quality Inn Brookfield, responded to this review

Dear Guest, I strive to give the best customer service possible and I'm embarrassed and ashamed that I did not serve you with the respect and courtesy you deserve. Please accept my sincere apology and give the Quality Inn another chance to prove to you that we do care about our guests and there concerns. I'm so sorry and all... More

Maple Grove, MN, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 30, 2013

The room was ice cold when we checked in (Nov 30), The light switch didn't work. Room was clean, but worn. Located right next to a nice resturant. Breakfest was ok. two choices for cereal, no fruit, not many healthy options. OJ was watered down. For less money we could have stayed at some of the surrounding hotels with the... More

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Quality132, General Manager at Quality Inn Brookfield, responded to this review

Thank you for taking the time to write this review. I'm sorry that we did not exceed your expectations. We will continue to improve our amenities and monitor our room temperatures. I,m glad that you enjoyed the the wonderful restaurants and area attraction while in the Brookfield area. Cathy Ekendahl General Manager More

NW, Wisconsin, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 15, 2013

The quality Inn Brookfield, WI. is located at the intersection of Interstate 94 and Bluemound off exit 297. It is convenient to Milwaukee attractions yet easily accessible. The Manager, Kathy, is a very guest oriented person and has been there many years. Her desk staff including Asst. Mgr. Julia and night manager Zachariah are wonderful and friendly. The hotel is... More

Was this review helpful? Yes 1
Quality132, General Manager at Quality Inn Brookfield, responded to this review

Thank you for taking the time to write this review. My staff and myself are very happy that you enjoyed our facility. We believe in giving the best customer service and amenities possible. My housekeeping staff strives to keep our facility as clean as possible they were elated by your comments. I also hope that you took some time to... More

Eau Claire
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed November 12, 2013

I have a Choice Privileges card that I use a lot. So when I had to go to Brookfield WI,I Chose Quality Inn. I Have always been very satisfied with Choice Hotels, Untill now. Checked in Friday at 3:30pm, went to room 218. As you enter the room there is a musty smell (having a stale, moldy, or damp smell).... More

Was this review helpful? Yes 1
Quality132, General Manager at Quality Inn Brookfield, responded to this review

I sincerely apologize for your experience with us, we are working on correcting our issues. Thank you for your comments and giving us a chance to improve. I will pass on the compliments to both Kate and Jean they are great staff members. Cathy Ekendahl, General Manager More

Chicago, Illinois
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 3, 2013

This is an older facility that has been somewhat updated but it was quite comfortable and met my needs. I did not use the complimentry breakfast so i cannot advise on it. Staff was courteous, my room was clean, and very satified overall. I use choice hotels frequently because of there prepaid discount options that still allow be to build... More

Was this review helpful? Yes 1
Quality132, General Manager at Quality Inn Brookfield, responded to this review

Thank you for taking the time to write this review. My staff and myself are very happy that you enjoyed our facility. My housekeeping staff strives to keep our facility as clean as possible they were elated by your comments. Just to advise you we our 3rd floor has interior rooms. I hope that you took some time to enjoy... More

Boise, Idaho, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 2, 2013

This is a typical Quality Inn in many ways, but with a touch of upscale feel and a very friendly staff--from everyone at the front desk and Kate, the housekeeper. All were unfailingly helpful. The location is also very near a number of restaurants or a supermarket for meals in the room.

Was this review helpful? Yes 1
Quality132, General Manager at Quality Inn Brookfield, responded to this review

Thank you for taking the time to write this review. My staff and myself are very happy that you enjoyed our facility. My housekeeping staff strives to keep our facility as clean as possible they were elated by your comments. I also hope that you took some time to enjoy all the wonderful restaurants and area attraction while in the... More

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Additional Information about Quality Inn Brookfield

Also Known As:
Quality Inn Brookfield Hotel
Quality Inn Brookfield Hotel Brookfield
Brookfield Quality Inn
Address: 20150 West Bluemound Road, Brookfield, WI 53045 (Formerly Fairfield Inn)
Phone Number:
Location: United States > Wisconsin > Brookfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 hotels in Brookfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Brookfield 2*
Official Description (provided by the hotel):
Conveniently located off of I 94 at exit 297. Newly remodeled exterior, upgrades rooms with 32 inch flat screen televisions , microwave and refrigerators. ... more   less 
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