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Quality Inn

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20150 West Bluemound Road, Brookfield, WI 53045 (Formerly Fairfield Inn)
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1 room 1 adult
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170 Reviews from our TripAdvisor Community

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Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I travel to the Milwaukee area for work frequently. The Quality Inn in Brookfield, WI has become my home away from home. The staff there knows me, remembers me & goes out of their way to make me feel cared for. If I need anything while I'm there, they go above & beyond to help me. I greatly appreciate how... More 

Helpful?
1 Thank Amy B
Quality132, Vice President of Sales and Operations at Quality Inn, responded to this review

Dear Amy B Thank you for the wonderful review that you posted for all to see. Yes the entire staff treats all our guests as family and we do very much appreciate guest such as you that stay with us often. Amy, as you know if there are ever any special request you have just let us know, we do... More 

CHICAGO
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very clean and updated facility in a convenient western suburbs location. Staff are very friendly. 24 hour coffee service in the lobby with cookies each evening. Free Wi-Fi worked very fast . Have stayed at this location many times and always return when in the area.

Helpful?
1 Thank MARK S
Quality132, Vice President of Sales and Operations at Quality Inn, responded to this review

Dear Mark S, Thank you for taking the time to let the staff know that they did and will always work to exceed all of our guests expectations. I do hope you had the opportunity to enjoy the free hot breakfast served daily from 6:00 AM to 10:00 AM. Thank you again and we will see you very soon. Sincerely... More 

Waukesha, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed while on business in the area and will do so each time I travel to this area. The staff was very accommodating. Friendly staff and clean rooms. Hearty breakfast and different options each morning. Very pleasurable. R. Smith

Helpful?
1 Thank RjSmith56
Quality132, Vice President of Sales and Operations at Quality Inn, responded to this review

Dear RjSmith56 Thank you for taking the time to let us know how your recent stay was. We do appreciate that you pointed out our staff and the cleanliness of our Hotel. I do also appreciate the comments on our wonderful breakfast. We do thank you again and we will see you in the very near future. Sincerely Jim M.... More 

Star Prairie, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

After working outside in the cold most of the day it was great to walk in the front door and be offered a warm cookie and hot chocolate. It didn't even cross my mind until the front desk receptionist offered it up. It made my day. Chester S.

Helpful?
1 Thank Chester S
Quality132, Vice President of Sales and Operations at Quality Inn, responded to this review

Dear Chester S Thank you for taking the time to let the staff know how your recent stay was. The warm cookies and the wonderful breakfast are only a few of the amenities we have for all our guests. A comfortable and clean room is also part of our daily routine as we welcome all our guests . Thank you... More 

Cambridge
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I usually stay here due to the convenience in getting to my job site. They have a great breakfast and it's close to a lot of good dining such as Perkins and Texas Roadhouse. Staff is friendly and helpful. The hotel is well maintained for the most part- everything in the room works as it should and is clean. A... More 

Helpful?
1 Thank Scott T
Quality132, Vice President of Sales and Operations at Quality Inn, responded to this review

Dear Scott T Thank you for the wonderful comments and thank you for staying with us so many times. As you know the entire staff works hard each and every day to have a clean Hotel and a wonderful breakfast like you pointed out. Thank you again and we will see you very soon. Sincerely Jim M. Vice President of... More 

Neenah, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel. 100 plus time over the last few years. The staff in friendly and knowledgeable. First floor rooms are a little older style and can be a little colder in the winter. But they are clean and well kept. The 3rd floor has been renovated and the rooms are what you would expect in a... More 

Helpful?
1 Thank Bruce W
Quality132, Vice President of Sales and Operations at Quality Inn, responded to this review

Dear Bruce W Thank you for taking the time to let everyone know how we do with our cleanliness and service at your home away from home. The entire staff strives each and every day for the quality of service that you receive time and time again. Thank you again and we will see you very soon. Sincerely Jim M.... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2016 via mobile

This location was a great experience! The staff was very accommodating. The fresh warm cookies were a good treat after a long trip in. Stephenie (evening check in) acknowledge me as a choice rewards member upon check in & provided a fast yet very friendly check in. I checked out very early AM and Sam (morning check out) provided an... More 

Helpful?
1 Thank najohnson73
Quality132, Vice President of Sales and Operations at Quality Inn, responded to this review

Dear najohnson73, Thank you for the wonderful comments from your recent stay with us. The entire staff works hard each and every day to give all our guests the best hotel stay in our area. I thank you again and we will see you in the very near future. Sincerely Jim M. Vice President of Sales and Operations More 

Wauwatosa, Wisconsin
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 31, 2015

I stayed one night and since I was so tired I stayed part of the day checking out at 4:30 pm. The hotel room was alright, clean and comfortable (had fridge/microwave) but apparently they don't have a late checkout fee established. They refused to refund for the second day (understandable since they could no longer sell the room for that... More 

Helpful?
Thank TripReviewer243
Quality132, Vice President of Sales and Operations at Quality Inn, responded to this review

Dear TripReviewer243, Thank you for taking the time to let us know about your recent stay with us. We will discuss your comments, our goal is to have all our guests have a wonderful stay from start to finish. I do appreciate your comments and we hope to see you in the near future. Sincerely Jim M. Vice President of... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 22, 2015 via mobile

We have stayed at this hotel numerous times and it's always outstanding! Friendly staff along with clean rooms! The front desk is always helpful upon checking in and they make us feel welcome, We love the proximity as well. Thanks again! James L

Helpful?
2 Thank jim l
Quality132, Vice President of Sales and Operations at Quality Inn, responded to this review

Dear jim l Thank you for the wonderful review that you posted for the staff. Each and every guest is of the utmost importance to us and exceeding your expectations is our main goal. We did just that with you and we will continue the excellent service for all of our guests. Sincerely Jim M. Vice President of Sales and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 14, 2015

Staff promptly and politely emailed my folio. I've stayed with this property multiple times. They always try to accomodate my room requests. I like the restaurant (Bullwinkle's) just up the grassy hill from my room.

Helpful?
1 Thank Brett S
Quality132, Vice President of Sales and Operations at Quality Inn, responded to this review

Dear Brett S, Thank you for taking the time to let us know we exceeded your and our expectations during your recent stay with us. The staff works hard each and every day to achieve the five star rating such as the one you did give us. We always try to go above and beyond with all of our guests... More 

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