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All 13 Brookfield hotels

Courtyard Milwaukee Brookfield

3.0 of 5 Hotel   |   16865 West Bluemound Road, Brookfield, WI 53005
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Ranked #4 of 13 Hotels in Brookfield
Certificate of Excellence 2014
A recent review
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101 reviews from our community

Traveler rating
    37
    46
    14
    4
    0
See reviews for
29
10
3
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
26 reviews 26 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stay here 4-5 times per year. The staff is always extremely helpful and courteous. It's close to "good +" restaurants. The chef downstairs is a great guy, and really helpful. The food is typical Courtyard fare, which is improving all the time. Tough to be the price/value relationship at this hotel. We'll be back.

Was this review helpful? Yes
Shawn J, General Manager at Courtyard Milwaukee Brookfield, responded to this review

Jeff K- Thank you for taking time to post your comments on Trip Advisor, we appreciate your loyalty to Marriott and the Brookfield Courtyard, I will share your comments with Ken, our morning Chef as well. Continued Success, Shawn More

1 review
2 of 5 stars Reviewed 3 weeks ago

I booked two rooms several months ago and specifically requested adjoining rooms. The clerk said the hotel doesn't have them but would make sure the two rooms were next to each other. Not only do they have adjoining rooms, but they put our two hotel rooms at opposite ends of the hotel! Also, when we checked in they wanted us... More

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Shawn J, General Manager at Courtyard Milwaukee Brookfield, responded to this review

Jen- My apologizes, we did run into a situation this weekend where a group that had been staying with us extended their stay. We tried to make adjustments for our other incoming guests. Again I apologize for the confusion. Sincerely, Shawn More

Illinois
Top Contributor
86 reviews 86 reviews
65 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed September 8, 2014

I stayed here one night while attending the Cards-Brewers game & had a really nice stay. I arrived & was greeted by a very nice gentleman that checked me in. He offered some advice about where to go to watch some of the football games before the baseball game...very polite & professional man. We had a room on the second... More

Was this review helpful? Yes 2
Shawn J, General Manager at Courtyard Milwaukee Brookfield, responded to this review

Bighouse0820, My apologizes for your initial room smelling like smoke, I'm glad Maurice was able to rectify this problem and you enjoyed all the features our hotel has to offer. Thank you again for your business and we hope to see you in the near future. Sincerely, Shawn More

Columbus, Ohio
Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 2, 2014

I have stayed here 8 times over the last three months, each time for at least three nights, so my observations are pretty comprehensive. First, the facilities are good. There is a small pool with a hot tub that is usually lightly used. I have enjoyed it on a few occasions. Both have always been clean and towels are provided.... More

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Shawn J, General Manager at Courtyard Milwaukee Brookfield, responded to this review

Crescendo59, Thank you for your loyalty to Marriott and the Brookfield Courtyard. I appreciate your feedback and comments, we are currently working with a new vendor to provide HD in our rooms. I will also share with the staff your positive feedback, i'm very fortunate to have such a great TEAM. I hope your travels bring you back to the... More

Chicago, Illinois, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 2, 2014

stay here 3-4 times per year for business, always friendly staff and the bistro food is good, especially for something quick in the morning, up late one night with some colleagues and they were even nice enough to make up some special desserts, fridge available upon request but they often run out, property is very clean, business center is convenient,... More

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Shawn J, General Manager at Courtyard Milwaukee Brookfield, responded to this review

Michael B- Thank you for taking the time to fill out Trip Advisor. We are delighted that your stay with the Courtyard Milwaukee Brookfield was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More

Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2014

Upon arrival, we were informed that Expedia screwed up our reservations and only booked us one room when we needed three rooms. The front desk agent was extremely helpful in finding the Expedia number and informed us that they just had 2 rooms cancel so they could luckily accommodate us, albeit in two king rooms, but it was the best... More

Was this review helpful? Yes 1
Shawn J, General Manager at Courtyard Milwaukee Brookfield, responded to this review

Bemby-I'm glad we were able to correct your reservation, and that you had a great visit. Thank you for your business and Go Brewers! Sincerely, Shawn More

nycheryl
Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2014

Now this is the kind of a hotel the business traveler in me loves! I just want a clean, quiet room where I can unwind after a flight or a long day of meetings. Free wi-fi makes my accounting team happy, too. It was easy to find the hotel and had plenty of parking close to the room. The front... More

Was this review helpful? Yes 1
Shawn J, General Manager at Courtyard Milwaukee Brookfield, responded to this review

nycheryl-Thank you for your feedback,I'm glad you had a nice visit. We hope to see you in the near future! Sincerely, Shawn More

Cannon Beach
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 11, 2014

The hotel is conveniently located in the business district. It's modern up-to-date decor is fun. Room is spacious and has plenty of work space to sprawl out on. I was on the first floor and it was pretty loud which surprised me for a Sunday night. The Bistro has very limited hours which was disappointing. I came from PST zone... More

Was this review helpful? Yes 1
Shawn J, General Manager at Courtyard Milwaukee Brookfield, responded to this review

Jechavez00- Thank you for taking the time to fill out Trip Advisor. We are delighted that your stay with the Courtyard Milwaukee Brookfield was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 8, 2014

We stayed on a Friday/Saturday/, checkout Sunday. The first night was horrible. Couldn't use the pool since it was overcrowded with teens having a pool party and the noise echoing down to the other end of hallway where we were, was terrible. Had to put a towel under the door both nights to block out traffic noise. (when booking, was... More

Was this review helpful? Yes
Shawn J, General Manager at Courtyard Milwaukee Brookfield, responded to this review

Angela- Thank you fpr filling out Trip Advisor, I'm sorry to hear your visit wasn't up to our standard. If you would like to discuss your stay directly with me, please contact me directly at the hotel. Please accept my apologizes again. Sincerely, Shawn More

Janesville, Wisconsin
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 3, 2014

Booked in advance and got a great rate. Rooms very clean. Service was outstanding. Pool and courtyard absolutely adorable. My only complaint is that I was traveling with my elderly grandmother and she used a water bottle supplied in our room. Discovered later that the fine print on the bottle stated the hotel would charge us $2.50. She couldn't read... More

Was this review helpful? Yes 1
Shawn J, General Manager at Courtyard Milwaukee Brookfield, responded to this review

Hoover- Thank you for responding on Trip Advisor, I'm glad you enjoyed our hotel, I apologize for the confusion on the in-room bottle water. I appreciate your business I hope you will be back in the near future. Sincerely, Shawn More

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Additional Information about Courtyard Milwaukee Brookfield

Address: 16865 West Bluemound Road, Brookfield, WI 53005
Location: United States > Wisconsin > Brookfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Milwaukee Brookfield 3*
Number of rooms: 148
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Also Known As:
Courtyard Milwaukee Brookfield Hotel Brookfield
Courtyard Brookfield
Brookfield Courtyard
Brookfield Marriott

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