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Sheraton Milwaukee Brookfield Hotel

3.5 of 5 375 S. Moorland Road, Brookfield, WI 53005
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Sheraton Milwaukee Brookfield Hotel
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Sheraton Milwaukee Brookfield Hotel
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475 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Milwaukee Brookfield Hotel
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vernon hills,il
2 reviews
5 of 5 stars Reviewed June 30, 2012

My wife and I stayed at this hotel and were very pleased with the accomadations and the hotel staff. Jake at the front desk was very helpful and friendly. The pool and the rooms were clean and comfortable. The location of the hotel is superb, It is close to great food and and the expressways.

Was this review helpful? Yes
Management response:

Hi Victor B, Thanks for staying with us at the Sheraton Milwaukee Brookfield Hotel. I’m glad our Guest Service Agent, Jake, was able to make such a wonderful impression during your stay. I have passed on your kind words to our Front Office Manager for her review. I’m delighted you enjoyed your clean, comfortable stay with us. Thank you for... More 

Chicago area
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 29, 2012

When we arrived (we are gold members) we were told we were upgraded to club level. However we were placed on the third floor instead of the club lounge level. Weird, but I didn't complain. I can see how platinum members were disappointed (as rajukarmel was). Our room was nice, clean, I wish they had queen beds, but that was... More 

Was this review helpful? Yes
Management response:

Hi Momof2kids07, Thank you for staying at the Sheraton Milwaukee Brookfield and for being one of our elite Gold Members in our award winning Starwood Preferred Guest Loyalty Program. I’m glad to see our Front Desk was able to give you a complimentary upgrade to our Club Floor. I apologize you were disappointed by being upgraded to a 3rd Floor... More 

USA
Contributor
15 reviews 15 reviews
13 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed June 26, 2012

My wife and I stayed at this property for one night on 6/24/12. When I checked in, the desk clerk gave me the key and said you have been upgraded to the Club level since you are a platinum. I asked if it was a suite, to which she said "no, it is a regular room". My room was on... More 

Was this review helpful? Yes
Management response:

Hi rajukarmel, Thank you for choosing to stay at the Sheraton Milwaukee Brookfield Hotel. We appreciate your patronage, especially as one of Starwood’s elite Platinum members. We only have 7 suites at our hotel and they are very often sold. As you mentioned, Platinum members are upgraded to the best available room, including our select standard suites. I apologize we... More 

Saint Paul, Minnesota
1 review
4 of 5 stars Reviewed June 17, 2012

I spend a lot of time on business in Milwaukee and always make a point to try and stay at this hotel. They have an excellent work-out facility, indoor and outdoor pools, nice rooms, and good desk service. Jake, in particular, has greeted me at check-in my past few stays and always goes out of his way to make my... More 

Was this review helpful? Yes
Fort Wayne, Indiana
1 review
3 of 5 stars Reviewed June 11, 2012

We came to Brookfield for a wedding. the wedding began 2 pm. After making the 4+ hour drive, our check in time wasn't until 3:pm. we asked Jake at the front desk if there was anything available for us to freshen up before the wedding. Jake was able to upgrade our room, and we were able to check in. we... More 

Was this review helpful? Yes
Toronto, Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 10, 2012 via mobile

We stay here when we were in town for a Brewers game for one night. I booked through Priceline, I request a double bed and my request was granted. Hotel common area is clean but a bit outdated, there no fridge in the room. Overall my stay was excellent and you can beat the price I paid for.

Was this review helpful? Yes
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Hi Toronta, Thanks for staying with us at the Sheraton Milwaukee Brookfield Hotel. I’m delighted you had a wonderful time during your stay and were able to score such a great deal with Priceline. Priceline reservations are not guaranteed room types but I’m glad to see our Guest Service Agents were able to accommodate your preference of a room with... More 

Phoenix
1 review
4 of 5 stars Reviewed June 10, 2012

We had an excellent stay at the Sheraton! Everyone was very accommodating, especially the Manager, Anthony, I don’t think he ever went home. We would definitely stay here again if business calls in the area My husband had appointments on Sunday and I was able to enjoy the pool, which was clean and surrounded by very nice lounge chairs. There... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 10, 2012

I was a little disappointed in the property. It really was pretty basic. I never saw anyone in the restaurant and the gift shop lady was clear to point out that it would be closed over the Monday of Memorial Day. It seemed most of the hotel took the day off. Our room was tight with only double beds instead... More 

Was this review helpful? Yes
Sedona, Arizona
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 7, 2012

We checked into the hotel on Wednesday, June 6th, 2012. We were greeting promptly by Jake at the front desk, who gave us the hotel information, and our room options. We booked, actually, through Priceline. The hotel lobby was very neat, brightly lite and welcoming. Our room had two double beds, TV, great desk area. We preferred a King, but... More 

Was this review helpful? Yes
Green Bay, Wisconsin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 4, 2012

We were in town for a girls basketball tournament. We arrived about 6pm on Friday night and were greeted very pleasantly by Jake. We inquired about any upgrades we could have since we were staying all weekend. The price wasn't attractive enough for us to upgrade so kept our original reservation. But Jake took the time to look at all... More 

Was this review helpful? Yes
SheratonMKE, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review

Hi Susan T, Thanks for staying at the Sheraton Milwaukee Brookfield Hotel during your special Basketball Weekend. I’m delighted Jake was able to make such a wonderful impression on your stay. He is definitely one of our hardest working team members and I will be sure to pass this on to his manager. I apologize you experienced some noise issues... More 

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Additional Information about Sheraton Milwaukee Brookfield Hotel

Address: 375 S. Moorland Road, Brookfield, WI 53005
Phone Number:
Location: United States > Wisconsin > Brookfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Milwaukee Brookfield Hotel 3.5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Sheraton Brookfield
Sheraton Milwaukee Brookfield
Brookfield Sheraton

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