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Extended Stay America - Milwaukee - Brookfield

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325 N Brookfield Road, Brookfield, WI 53045 (Formerly Homestead Studio Suites - Milwaukee - Brookfield)
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1 room 1 guest
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Extended Stay America - Milwaukee - Brookfield
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71 Reviews from our TripAdvisor Community

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Traveler rating
    13
    17
    13
    6
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Chicago, Illinois
Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

I booked through a priceline.com quick deal. The con: can't see the hotel name until you. So when I got the itinerary/name, I was really concerned after reading the posts. About 90% were not good. Since they already charged the card, I went ahead. It was either that or book another hotel and spend money on what would be two... More 

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Melbourne, Australia
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 6, 2015

Large room with kitchenette,lounge chair, table and chairs.Bed was comfortable,property was set back enough off main road for it to be quiet,Service was fine and price was middle of the road,had breakfast the grab a nut bar and piece of fruit type.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Milwaukee - Brookfield, responded to this review

Thank you for taking the time to write a review of your stay. I am so glad you enjoyed our spacious rooms and fully equipped kitchens. I’m thrilled we were able to provide you with a pleasant stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
5 of 5 stars Reviewed May 16, 2015

My family and I stayed here a few weekends ago and we had a great stay. The rooms were clean and very accommodating but a little outdated. The staff was welcoming and informative. I was able to get to my room without any issues. Also if you are looking to cook in your room you can get dishes in your... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Milwaukee - Brookfield, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed our amenities and that our staff provided you with great customer service. I am thrilled that we were able to provide you with a home away from home experience. Once more, thank you for posting your review. We look forward... More 

green bay
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 2, 2015

I booked online. Staff was quick with checkin and I got to my room no issues. This hotel has what you need, nothing less nothing more. The kitchen in the room was nice but I was.dissapointed to find no kitchenware, but maybe you're supposed to bring your own. Either way, it worked out. Good area, close to health foods store... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Milwaukee - Brookfield, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with our hotel; however, I apologize that you were not informed of our dishware policy upon check-in. While dishes are no longer kept in guest rooms, they are available upon request at the front desk. Moving forward, I... More 

Austin, Texas
Level Contributor
77 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed April 21, 2015

I stayed at this place for 3 nights after booking this hotel as an "Express Deal" through Priceline. Once I found out the name of the hotel I immediately went to Tripadvisor.com to look at the reviews. I became very concerned about the many negative reviews on this hotel. I immediately called Priceline to share my displeasure but the first... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Milwaukee - Brookfield, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with your experience with us. I truly appreciate your comments regarding our friendly staff and your room overall. We are working hard to improve our hotel so it is great to hear feedback such as yours to let... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 17, 2015

Friendly staff horrible management. Filthy , trash bins and floor in trash room never cleaned. Stinks all down hall. 300 dollors for 2 pets to stay. Only 100 at other long term lodging in town. Saw roach in kitchen. Manager said she won't do anything about it til I kill or catch one and show it to her. Unbelievable! Do... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Milwaukee - Brookfield, responded to this review

I appreciate you taking the time to write a review of your experience with us. The cleanliness issues you described are unacceptable; please accept our most sincere apologies for your experience. In response to your feedback, I am going to work with our staff to make sure trash is being taking out daily and that all rooms are thoroughly cleaned... More 

Henderson, Nevada
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed February 23, 2015

We needed an emergency place to stay for a month to bridge a gap. The staff was friendly and helpful and that's as far as the pros go. Room was a filthy mess caked with yellowish crud. So much so it was in the outlets. The stove burners were also covered with this yellowish gunk. All the drawers were filthy... More 

Was this review helpful? Yes 1
Pewaukee, Wisconsin
Level Contributor
103 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
1 of 5 stars Reviewed January 20, 2015

I am writing this review from my room in Extended Stay. I have previously stayed in extended stay and had good exp but this one sucks big time. Its filthy and is not livable. Check the pics and decide yourself. Wish I could have give negative stars!!

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Milwaukee - Brookfield, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the cleanliness of the room not being up to our standards. In response to your feedback, I am working with our staff to make sure we address the issues that you had in your room. Our staff and... More 

2 reviews
4 of 5 stars Reviewed November 20, 2014

Stayed here for a few weeks at the last minute. Front line staff was great. Very friendly and helpful. Room was great in some aspects and really poor in others. Good stuff. Staff was one of the best I've encountered. Bed was very comfy. Hotel was super quiet for sleep. Bathroom was clean but shower head was a bit old... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Milwaukee - Brookfield, responded to this review

I want to thank you for taking the time to post a review of your stay. I am proud of our team for doing a amazing job at customer service. The situation you described regarding the cleanliness issues with your kitchen is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am working with our... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed November 2, 2014

This hotel was filthy! There were public hairs all over the bathroom! We found pieces of food all over the carpet (big ones, like pieces of pizza crust), stains on the bed sheets, some odd dried sauce on the remote control, receipts from other guests McDonald's visits in the drawers from months ago, and hairs all over the countertops just... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Milwaukee - Brookfield, responded to this review

Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room did not meet cleanliness standards. In response to your feedback, I am working with my staff to ensure that we are upholding our cleanliness standards through more thorough inspections... More 

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