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All 13 Brookfield hotels »

Brookfield Suites Hotel & Convention Center

3.0 of 5
1200 South Moorland Road, Brookfield, WI 53005 (Formerly Embassy Suites Hotel)
Hotel amenities
Ranked #5 of 13 hotels in Brookfield
4.0 of 5 stars 197 Reviews
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197 reviews from our community

What travelers say about this hotel
  • Complimentary breakfast(9)
  • Very nice(9)
  • Great value(6)
  • Friendly and helpful(6)
  • Top notch(4)
  • Hot tub(4)
  • Rooms are large(4)
  • Brewer game(3)
  • Brewers game(3)
  • Free drink(3)
Traveler rating
    112
    40
    13
    19
    13
Only show reviews for Family (79) | Couples (42) | Business (49)
Date Rating
wiremaster1
Dallas, Texas
1 review
1 helpful vote
2 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

My company does a lot of business in this area and I have stayed here frequently in the past. Over the past few years, I have watched the quality of service at this property go steadily down. I guess I had a bad inpression from the start, as it took almost twenty minutes to get checked in on a very... More

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RLauzy
RLauzy
Reviewer
4 reviews
4 of 5 stars Reviewed January 30, 2012

We enjoyed our company holiday party at the Brookfield Suites Hotel, the building and atrium are beautiful. We had a large banquet hall each table had 9 chairs. This was a party for employees and our spouse or guest, the uneven number of chairs was not logical and a bit strange. They were able to quickly fix the problem before... More

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RoseW1975
Chicago, Illinois
1 review
1 helpful vote
5 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

My husband and I stayed at Brookfield Suites Hotel on New Year's Eve. The entire staff was extremely wonderful and helpful. Everyone made us feel very welcome. The room was very clean and comfortable. The dinner and breakfast was delicious. We highly recommend this hotel. More

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Scott M
Madison, Wisconsin
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed January 2, 2012

Had a wonderful New Years Eve at Brookfield Suites. Champaign, party favors, buffet dinner, free drinks, music by BritBeat, and breakfast buffet all included. Excellent time! More

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Jeff S
Waukesha, Wisconsin
1 review
3 helpful votes
2 of 5 stars Reviewed January 1, 2012
3
people found this review helpful

During our recent stay at the Brookfield Suites we had several interactions with the front desk and all were disappointing. After unpacking, we left our room to find a guest hanging out in the hallway outside of our room with a dog. My daughter has a bad allerge with dog hair so I had gone down to the front desk... More

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DottieLouChief
Minneapolis, Minnesota
Senior Contributor
26 reviews
5 helpful votes
5 of 5 stars Reviewed December 19, 2011

The Brookfield Suites has a lot of little extras that make the stay great. From chocolate on the pillows to free happy hours to a great all inclusive breakfast: The Brookfield Suites give the extras that make a stay feel special. More

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Shelley1212
Milwaukee, Wisconsin
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed December 5, 2011
1
person found this review helpful

I highly reccomend this hotel. The made to order breakfast is outstanding and it is complimentary. They also have a managers reception every night where you can get FREE drinks and snacks for two hours in the evening. I have never seen that offered in any other hotel. The price was very reasonable and enjoyed my stay very much. More

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Julie L
Green Bay, Wisconsin
1 review
1 helpful vote
2 of 5 stars Reviewed November 29, 2011
1
person found this review helpful

Stayed at Brookfield Suites Hotel on 1200 South Moorland Road, Brookfield WI nights of Friday, 11/25/11 and Saturday, 11/26/11. We had two rooms #244 & #245. Upon arrival on Friday evening both rooms were were very very warm and there was a problem with the heating. We called the front desk and maintenance came to the rooms several times trying... More

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Matt Drusch, Manager at Brookfield Suites Hotel & Convention Center, responded to this review
December 2, 2011

Thank you for choosing the Brookfield Suites Hotel & Convention Center for your recent stay in Brookfield Wisconsin. We take all our guest complaints or concerns very serious and work hard to insure that every guests stay is enjoyable and relaxing. Based on your review it appears that due to the unseasonably warm weather over the thanksgiving holiday you and... More

thetmjs
Milwaukee, WI
Reviewer
5 reviews
3 helpful votes
3 of 5 stars Reviewed November 29, 2011

We spent Thanksgiving night at the Brookfield Suites because it was close to family and the pictures on Expedia showed a VERY nice hotel. I have to say that the room we were in did not measure up to the pictures. The furniture is old and worn, the entire place had an odd odor to it and the bathroom needs... More

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Matt Drusch, Manager at Brookfield Suites Hotel & Convention Center, responded to this review
December 2, 2011

Thank you for choosing the Brookfield Suites Hotel & Convention Center for your recent stay in Brookfield Wisconsin. We take all our guest complaints or concerns very serious and work hard to insure that every guests stay is enjoyable and relaxing. Based on your review it appears that your stay during the holiday weekend was not to the expectations of... More

Roomkey
Ames, Iowa
2 reviews
2 helpful votes
2 of 5 stars Reviewed November 25, 2011
2
people found this review helpful

This hotel certainly fell short in the customer service area: (1) Neither phone in our suite worked. When notified, no one came to fix/replace them, and they offered to give me my wake-up call on my cell phone. (2) I left my phone charger at the hotel when I checked out, and despite repeated phone messages left with the housekeeping... More

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Brookfield Suites Hotel & Convention Center Also Known As

  • Brookfield Suites
  • Brookfield Hotel
Address: 1200 South Moorland Road, Brookfield, WI 53005 (Formerly Embassy Suites Hotel)

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Brookfield Suites Hotel & Convention Center
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