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Brookfield Suites Hotel & Convention Center

Certificate of Excellence
3.0 of 5
1200 South Moorland Road, Brookfield, WI 53005 (Formerly Embassy Suites Hotel)
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Brookfield Suites Hotel & Convention Center
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Ranked #9 of 13 Hotels in Brookfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
MulliganMcDuff Onalaska
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503 reviews from our community

Traveler rating
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    60
    48
    35
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200
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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  • French first
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English first
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    (503)
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    (184)
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    (89)
All months
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel needs a complete renovation! Everything is from the 70's the rooms are old, dirty and dingy. I scratched all night I hooe I don't have bedbugs. I don't recommend this hotel for anyone to stay at however I do recommend they close their doors and renovate or completely tear this facility down.

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Chicago, Illinois
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed at this hotel, because my son had an AAU Basketball game. The hotel is old and outdated. People were running up and down the halls all night long. We all signed a waiver for no parties,but obviously other guests didn't get the message. Also, I am cold nature, but it was extremely hot. Tried to turn on the... More 

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Onalaska
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

OK, I got a great price on this hotel and, in general, I was pleased. This must have once been an Embassy Suites with 5 floors of rooms wrapped around a spacious indoor atrium. Our suite was comprised of 3 rooms, a bedroom, a sitting room and bath. Space was very adequate and the rooms were well layed out. The... More 

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Central Wisconsin
Top Contributor
60 reviews 60 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Let me start by saying the hotel had absolutely NOTHING to do with our terrible weekend. In the end we were thankful that we had this hotel to stay in...I'll come back to this later. We stayed here on a Living Social Deal so the cost was about 1/2 the quoted rate ($109-$119) for the weekend (Sat-Sun). We checked in... More 

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New Berlin, Wisconsin
1 review
1 of 5 stars Reviewed 2 weeks ago

DO NOT BOOK YOUR WEDDING HERE!!! Staff ate my top tier of my cake (the one to be frozen), but were kind enough to leave me a slice. Had a living social voucher for there, which I had called before purchasing to make sure we could upgrade (at least spend the night in the same room for our anniversary) and... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Feels like it was built in the 70's and never updated. Bath tub felt dirty, and had poorly repaired drywall around it. No HD tv. Breakfast bar was just ok. Could hear the baby in the room above me like it was in my room. Will not be back.

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Sturgeon Bay
Top Contributor
84 reviews 84 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed staying at the Brookfield Suites. I love the 2 rooms which allowed for quiet while sleeping. The bed was comfy, staff great to deal with.The Manager reception with drink and snacks was unique and great.

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Brookfield, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I cannot recommend this hotel enough. I was here with two teenage girls, and they also enjoyed our visit. Everyone on the staff was wonderful, including the cooks making breakfast. Yes, the rooms need a little bit of updating but we were staying for one night and it was fine. Everything was extremely clean and we didn't see stains anywhere,... More 

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LaCrosse, WI
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel several times before when attending courses in the Brookfield area. Very easy to get on/off the interstate. Check in staff was helpful even with my late arrival. They have a cook to order breakfast in the morning with omelets, pancakes etc. as well as usual continental breakfast fare. Although my course was held at... More 

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Milford, Massachusetts
Top Contributor
441 reviews 441 reviews
36 hotel reviews
811 helpful votes 811 helpful votes
3 of 5 stars Reviewed March 12, 2015

As indicated by earlier reviews, the rooms are in desperate need of updating. If they plan to change the footprint and not just refresh, opening up the bathroom would be great and adding a pocket door into the bathroom would also make it easier, especially if more than one person is using the suite. The shower area is very narrow... More 

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Amy G, General Manager at Brookfield Suites Hotel & Convention Center, responded to this review

Thank you very much for the feedback. I will definitely share your thoughts with the proper individuals regarding your suggestions on the room layouts. (Although I am not sure about moving "walls", however one never knows...we are however, looking forward to a new "look" at the property. I am very glad to hear your comments regarding the staff and service...although... More 

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