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All 13 Brookfield hotels

DoubleTree by Hilton Hotel Milwaukee - Brookfield

3.0 of 5 Hotel   |   18155 West Bluemound Road, Brookfield, WI 53045
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Ranked #3 of 13 hotels in Brookfield
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
James B Sault Sainte Ma
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350 people have reviewed this hotel

Traveler rating
    140
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    15
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97
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Sault Sainte Ma
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Lobby was nice, service okay. Room was nice but not as clean as it should have been. Only one set of towels for 2 people. Took two calls to the desk and 40 min to get a second washcloth. We were told at the desk that there was a charge for wifi in the rooms but not in the lobby.... More

Review collected in partnership with DoubleTree by Hilton

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Muskegon, Michigan
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The request for a "quiet" room got us a room that faced the road. Front desk staff person could not answer basic questions and was not friendly. . Unfriendly desk staff the second time we had a question. Wifi for $10 in a $150 room and a Hilton Honors member is a rip-off I think. The room did not have... More

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Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear triharder2013, I am very sorry and disappointed that we did not meet your expectations during your recent stay with us. Please contact me directly the next time you are in town and I will arrange a very special offer as well as assure you are in your requested location. I hope you enjoy the holiday! Thank you, Greg Fugate... More

ontario canada
Contributor
18 reviews 18 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Maid arrived at 430 pm to clean room - we were resting before dinner so we took towels and she took garbage. When we got back to our room the next day the room was not cleaned again. I would have thought that if a room was not cleaned because of housekeeping's decision, that it would be cleaned promptly the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear ahlayton, Thank you for submitting your comments. I am very sorry and embarrassed by our housekeeping mistakes. I have shared your concerns with our staff to make sure we never allow this to happen again. I also emailed you personally regarding this and I hope to hear from you. Thank you, Greg Fugate General Manager More

Tarboro, United States
1 review
5 of 5 stars Reviewed 1 week ago

I absolutely loved staying here and everyone single employee went above and beyond there duties to help me with anything I needed. I could go on and on about the employees and their attitude but just know that you are very lucky to have such a great staff at one hotel!! I even spoke to the general manager to share... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear Lisa W, Thank you for submitting your comments. I am very happy you enjoyed your stay and excited to share your comments with our staff. We enjoyed having you as a guest! I hope you had a great summer. Sincerely, Greg Fugate General Manager More

Dubuque, Iowa, United States
Top Contributor
71 reviews 71 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here while visiting Miller Park and the zoo. They are in a great location to visit both. Check in was quick and easy. The free cookie with check in is always delicious. Our room was nice, the bed was comfortable. Our room was clean but it could have been better. When we went to plug in our cell... More

Was this review helpful? Yes
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear Jennifer K, Thank you for writing. I am happy that you enjoyed your stay and I am sorry about the various mistakes with housekeeping. I will make sure to follow through with our staff on the issues. Thank you for brining this to our attention. I hope you enjoyed the summer! Sincerely, Greg Fugate General Manager More

Barberton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have never seen a more helpful, friendly, conscientous staff as those at the DoubleTree Brookfield, WI. After our first visit, they remembered our group - which was ever changing. 8 months later when I returned to the hotel, they still remembered me even without the rest of the group. The staff consists of customer service stars!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear Nancy H, Thank you for writing. I am thrilled that you enjoyed your stay and will share your comments with our staff. They will be very excited to read them. I hope you had a great summer! Sincerely, Greg Fugate General Manager More

Brookfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a family reunion in Brookfield, Wisconsin. The DoubleTree hotel was great. It was clean and the staff was great. The breakfast buffet was delicious as well as the complimentary chocolate chip cookie we received upon arrival. The king bed was comfortable.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear David S, Thank you for submitting your comments. I am very happy you enjoyed your stay and can't wait to share this with our staff. They will be very excited to read your comments. I hope you enjoy the rest of the summer. Sincerely, Greg Fugate General Manager More

Top Contributor
51 reviews 51 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived late in evening, and checked in quickly. See if you can get a courtyard view room. Would have liked the curtains to be drawn completely closed. Quality is what you'd expect in a Hilton hotel, and they do not let you down here. Bedding was comfy, and bathroom is clean. The zoo is about 2 miles away on Hwy... More

Was this review helpful? Yes
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear Brian C, Thank you for submitting your comments. I am truly delighted you enjoyed your stay and look forward to sharing your comments with our staff. I hope you are having a great summer! Sincerely, Greg Fugate General Manager More

Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I expected a little more from a Doubletree than what I got here. The hotel was slightly dingy and feels dated. If you enjoy good coffee, just know that you will need to go somewhere else once you wake up. The coffee here is worst than that of a greasy spoon diner! The saving grace was the staff, who were... More

Was this review helpful? Yes 1
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear beansman87, Thank you for writing Tripadvisor. I am very sorry about the coffee and feel badly that you did not enjoy it. We are currently looking into other coffee options and hope to have this resolved within the next few weeks. I will make sure to share your comments about our staff. They will be thrilled to read them.... More

Washington
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Check-in was friendly and efficient. Though I wasn’t expecting it, I was given a delicious cookie along with my room key. It must be a DoubleTree thing. The room was ready, clean and up to the standards I’ve come to expect from Hilton. The room was equipped with a refrigerator and microwave oven. The only other thing I could have... More

Was this review helpful? Yes
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear Keithw999, Thank you for contributing your response. I am very pleased that you enjoyed your stay with us and will make sure to share your comments with our staff. I hope you are enjoying the summer, Sincerely, Greg Fugate General Manager More

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Additional Information about DoubleTree by Hilton Hotel Milwaukee - Brookfield

Address: 18155 West Bluemound Road, Brookfield, WI 53045
Phone Number:
Location: United States > Wisconsin > Brookfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel Milwaukee - Brookfield 3*
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Also Known As:
Doubletree Hotel Milwaukee Brookfield
Doubletree Brookfield
Brookfield Doubletree

36 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Business Hotel in Brookfield #4 Family Hotel in Brookfield
Hotel Class
Official Description (provided by the hotel)
The Multi-Award Winning Doubletree Hotel Madison (a Hilton Family Brand) is conveniently located in the heart of downtown (within walking distance to shopping, entertainment and over 100 restaurants), featuring over 5,000 square feet of meeting space, an indoor pool/whirlpool with poolside food/beverage service and outdoor patios, 24-hour business center and fitness center, on-site restaurant/lounge (Badgerland Bar & Grill), complimentary high-speed wireless Internet, on-site parking, shuttle service to/from the airport and surrounding area (within 2 miles), high-definition LCD TVs, and same-day dry cleaning and laundry service. ... more   less 
Number of rooms
178

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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