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DoubleTree by Hilton Hotel Milwaukee - Brookfield

Certificate of Excellence
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18155 West Bluemound Road, Brookfield, WI 53045
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DoubleTree by Hilton Hotel Milwaukee - Brookfield
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DoubleTree by Hilton Hotel Milwaukee - Brookfield
DoubleTree by Hilton Hotel Milwaukee - Brookfield
DoubleTree by Hilton Hotel Milwaukee - Brookfield
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410 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Lino Lakes, MN, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We chose this hotel because of the close proximity to the church where our son was getting married. Now that we've experienced it...we would stay there because we WANT to stay there...not because we needed a place to stay. Staff was great, hotel was uber clean and the warm cookies at check in were a nice personal touch!

Review collected in partnership with DoubleTree by Hilton

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Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel on a business trip. Before dinner, I met my colleagues at the hotel bar. One of your Hilton regional managers was sitting at the bar having dinner and drinks. He was being very inappropriate with the bartenders. He was wearing a wedding band and talking about his family, while at the same time trying to... More 

Review collected in partnership with DoubleTree by Hilton

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Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear landbmom, Thank you for staying with us and submitting your comments. I am glad that you liked the hotel and feel badly about the situation you witnessed and am truly sorry. We are unaware of anybody from our corporate office being in the hotel the evening of your stay, but I have started to look into the situation and... More 

Senior Contributor
39 reviews 39 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay in Brookfield as it is close to many of my customers. I have found this Doubletree to be the best option for the area. I normally like a Hilton or Embassy Suites but this is the best Hilton brand in the area. I was very clean and the staff is nice. It is located near shopping and restaurants,... More 

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Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear Thadhare, Thank you for staying with us and submitting your comments. It's great to be considered the best choice for Brookfield and I will make sure I share your comments with our staff. If you have any other suggestions please feel free to ask for me on your next visit and I would really like to hear your thoughts.... More 

Brookfield, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

We choose this hotel because of the location - close to a conference we were attending. Pool area is very small, water is cold, soda from vending machine was HOT, just not the best experience. We have stayed at Hilton Hotels before and have had great experiences, but not this time. We will still choose Hilton, but not this specific... More 

Review collected in partnership with DoubleTree by Hilton

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Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear Teresa R, Thank you for staying with us and submitting your comments. I am very sorry about the pool and vending machine and understand this must have been frustrating. I am grateful that you brought this to our attention as I was able to get the company that operates the vending machines to repair the problem. I have also... More 

United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Double Tree Brookfield for the Wisconsin state swimming championships in Waukesha. The drive to the pool was 15 minutes. The hotel is close to the mall and dining locations, and in the evening we were able to catch a movie at the cinema. Access was no problem at this hotel, which was clean and quite.

Review collected in partnership with DoubleTree by Hilton

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Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear Jennifer D, Thank you for choosing our hotel for the swimming championship and submitting your review. I am very happy you had a pleasant experience and enjoyed the location. I hope you enjoy the Spring! Sincerely, Greg Fugate General Manager More 

Fond Du Lac
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One night stay after traveling from St Maartin to hit the auto show the next day and then head the rest of the way home. Everythhing perfet and very restful. Hotel was very empty being the weekend so that could contribute to our first class service but both my wife and I really felt everyone was geniune and were very... More 

Review collected in partnership with DoubleTree by Hilton

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Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear Kenneth F, Thank you for staying with us and submitting your comments. It's great you enjoyed your stay and wrote such a thoughtful review. I enjoyed sharing it with our staff! I hope you had a great time on your trip and a nice journey home. I hope you are looking forward to a great Spring! Sincerely, Greg Fugate... More 

redford township, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Rooms well appointed,service was impeccable.Check in was a breeze and check out only took a quick phone call to the front desk.Entire staff was very friendly and accommodating.Would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

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Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear David K, Thank you for your stay with us and submitting your review on TripAdvisor. We really enjoyed having your family as our guests and I am thrilled that you enjoyed your stay. Thank you for your thoughtful comments. Our staff loved hearing your thoughts. I hope you have a great Spring! Sincerely, Greg Fugate General Manager More 

1 review
2 of 5 stars Reviewed February 24, 2015

Room and people are friendly. Very Poor pool area and awful hot tub would not recommend this hotel for couples. I still love Double Tree just not this particular one. No one did anything about our complaints, hot tub was only half way filled and walking into the pool are there was a flood of water to walk through, employee... More 

Review collected in partnership with DoubleTree by Hilton

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Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear Melissa A, Thank you for staying with us and submitting your review. I am very sorry about the problem with our hot tub and am sure this was disappointing. Please be assured we have repaired a malfunction that occurred. I also emailed you privately regarding this. I hope you are having an enjoyable winter! Sincerely, Greg Fugate General Manager More 

1 review
3 of 5 stars Reviewed February 23, 2015

The hotel is average. Fridges/microwaves aren't standard amenities in all rooms upon check in (web indicates they are standard). Free wi-fi is only available in the lobby. Seems weird to limit wi-fi access to just the lobby. The hot tub wasn't working properly. After notifying a worker in the pool area, he simply looked at it and didn't do anything... More 

Review collected in partnership with DoubleTree by Hilton

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Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear 261tylerd, Thank you for staying with us and submitting your review. I am sorry about the problems you incurred and feel badly we did not do a better job of serving you. I have addressed the problems you described and assure you that we have repaired the problem with the hot tub. I am grateful that you brought this... More 

Green Bay, United States
2 reviews
5 of 5 stars Reviewed February 23, 2015

I love this hotel! It's the first one I try to book when coming to the Milwaukee/Brookfield area! It's always clean and friendly. There is always parking and it's very close to shopping, Children's Hospital, and Marquette University-all of which we frequent.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Greg F, General Manager at DoubleTree by Hilton Hotel Milwaukee - Brookfield, responded to this review

Dear Kathleen V, Thank you for staying with us and submitting your comments. We really enjoy having you as a guest and appreciate the nice comments you submit. I look forward to sharing them with the team. I hope you are having an enjoyable winter! Sincerely, Greg Fugate General Manager More 

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