Arriving at this Comfort Inn, my first impression was: Typical Comfort Inn. I could not have been more wrong. After entering my pool-side, 2 queen bed room, the cleanliness of the room was immediately obvious. I was blown away. The bathroom and vanity area are what usually tell the tale, and these were immaculate. Kudos to housekeeping for taking such...
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Dear Guest,
We are so very pleased that you enjoyed your stay with us! Our staff works very hard to give every guest a wonderful stay and we are so happy to know we succeeded in doing this for you!! We hope that your travels bring you back to our area again soon and we can have the privilege of...
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I was at the Comfort Inn in Black River Falls, WI for 2 nights. I had a standard king size bed room with mini-fridge and microwave. It was a nice room, I enjoyed my stay there. The breakfast was very good. I did not use the pool or hot tub, so I cannot comment on those. I would recommend this...
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Dear smiller376,
Thank you for your nice comments! We are so glad you enjoyed your stay with us! We strive to make everyone's visit a pleasant experience and you kind words let us know we are on the right track! We hope to have you as our guest again real soon!
Sincerely,
Tamra Soto/AGM
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We stayed in Black River Falls on 2-5-2012 for a funeral and was pleasantly surprised by the accomodations. The staff was beyond friendly and helpful! The rooms were clean and well kept as was the pool. We were disappointed that the hot tub was out of order for maintenance. We stayed in Minneapolis before we flew out and we wish...
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Dear Guest,
Thank you for your kind words. We are pleased to have been able to assist your family in this difficult time. I apologize for the inconvenience from our hot tub being out of order for repairs and thank you for your understanding. We hope your next visit to us will be under more pleasant circumstances. We look foward...
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When traveling alone I like to have a hotel close to interstate access. This hotel fits the bill - easy to get to - right off the exit. Easy to get back on the road -cx dentrance is right there. Hotel is very clean and parking lot is well lit. Lobby inviting and cozy. Room was very quiet and mattress...
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Dear Guest,
Thank you for your feedback! I am glad we were a good fit for your travel needs! I do apologize that you had an inconvenience at breakfast. I think you are right, it was just an oversight, as we normally do have salt & pepper shakers on each table. Also I wanted to let you know for your...
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Recently, my daughter and a classmate were returning to Beloit College after Thanksgiving in Minnesota. They had car trouble and required a hotel for a couple days. I was very happy to have been able to take care of her needs over the phone. The staff was exceedingly helpful and the girls were able to extend their stay when the...
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Dear Guest,
We are so happy to have been of assistance to you and your daughter and her classmate! We understand sometimes life throws us unexpected situations and it was our pleasure to assist them! We look forward to having you as our guest as well in the future and hope it will be a planned stop next time! :-)...
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Nice example of a Comfort suites. Good suggestions on local food. Comfortable stay. I will use this property when traveling in the area again.
Dear Guest,
Thank you so much for your wonderful words! I am so happy that you enjoyed your stay! We all strive to make everyone's stay a pleasant experience! And we hope to see you again real soon!!
Kind Regards,
Tamra Soto
AGM
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We just stayed at the Comfort Inn last month for a weekend of wineries and apple orchards. The Comfort Inn's lobby is inviting, with an open-concept access to the breakfast area, which makes it easy to find extra seating for breakfast the next morning. The fridge and microwave in the room was a nice extra. The room was quite comfortable...
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Dear Guest,
We are so pleased you enjoyed your stay with us! Thank you for your valuable feedback! Our goal is to make everyone's stay as enjoyable! Please come visit us again real soon! And Happy Holidays to you and yours!
Kind Regards,
Tamra Soto
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I stayed at this hotel in July while traveling through the area with my father. The hotel was in great shape. It seemed newly renovated and very clean, with a fridge and microwave in the room. The beds were fantastic--probably the most comfortable I've slept on in a hotel. The complimentary breakfast is very good and included biscuits and gravy,...
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Dear Valued Guest,
Thank you for your wonderful words! We are so happy that you enjoyed your stay overall!! Our breakfast is a great way to start the day for sure!! I do apologize that you encountered a problem with the service at check-in. That is not the level of service we want to provide. That issue has been addressed...
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Spent three nights here in August 2011. I attended a three day training school in the area. The hotel property is clean and well tended. The rooms are spacious, clean, quiet, and have comfortable beds. Check In was fast and easy. The staff I encountered were friendly and attentive. The breakfast was excellent with a good balance of American favorites...
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Dear Guest,
Thank you so much for your kind words! We are so very glad that you returned to our property and were again very pleased with your stay! We appreciate your compliments and welcome any suggestions to improve your experience the next time! Thank you again,
Tamra Soto
Sales Director
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We had a great stay! Out for a couples weekend, stayed in Black River Falls due to casino near by. The hotel offers $5.00 comp if you take the bus over to casino, we lucked out as we didn't notice this till we left. But none the less was a great stay. The breakfast was over the top great. Waffles,...
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Dear Valued Guest,
Thank you very much for the wonderful comments! We are so glad you enjoyed your stay! Your valuable feedback helps us in our efforts to continue to make our guests' stays as pleasant as possible! We look forward to your next visit!! And again, thank you for being our guest!
Sincerely,
Tamra Soto-Sales Director
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