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Comfort Inn & Suites Black River Falls

2.5 of 5
W10170 Hwy 54 East, Black River Falls, WI 54615
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4.5 of 5 stars 19 Reviews
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19 reviews from our community

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CO-TriGirl
In the shadows of Pikes Peak
Senior Contributor
22 reviews
63 helpful votes
4 of 5 stars Reviewed February 6, 2012

We stayed in Black River Falls on 2-5-2012 for a funeral and was pleasantly surprised by the accomodations. The staff was beyond friendly and helpful! The rooms were clean and well kept as was the pool. We were disappointed that the hot tub was out of order for maintenance. We stayed in Minneapolis before we flew out and we wish... More

Was this review helpful? Yes
Tamra Soto, Manager at Comfort Inn & Suites Black River Falls, responded to this review
February 15, 2012

Dear Guest, Thank you for your kind words. We are pleased to have been able to assist your family in this difficult time. I apologize for the inconvenience from our hot tub being out of order for repairs and thank you for your understanding. We hope your next visit to us will be under more pleasant circumstances. We look foward... More

hdep48
Indiana
Contributor
15 reviews
3 helpful votes
4 of 5 stars Reviewed December 15, 2011

When traveling alone I like to have a hotel close to interstate access. This hotel fits the bill - easy to get to - right off the exit. Easy to get back on the road -cx dentrance is right there. Hotel is very clean and parking lot is well lit. Lobby inviting and cozy. Room was very quiet and mattress... More

Was this review helpful? Yes
Tamra Soto, Manager at Comfort Inn & Suites Black River Falls, responded to this review
February 15, 2012

Dear Guest, Thank you for your feedback! I am glad we were a good fit for your travel needs! I do apologize that you had an inconvenience at breakfast. I think you are right, it was just an oversight, as we normally do have salt & pepper shakers on each table. Also I wanted to let you know for your... More

Live2travelCo
Loveland, Colorado
Reviewer
4 reviews
5 of 5 stars Reviewed December 1, 2011

Recently, my daughter and a classmate were returning to Beloit College after Thanksgiving in Minnesota. They had car trouble and required a hotel for a couple days. I was very happy to have been able to take care of her needs over the phone. The staff was exceedingly helpful and the girls were able to extend their stay when the... More

Was this review helpful? Yes
Tamra Soto, Manager at Comfort Inn & Suites Black River Falls, responded to this review
December 5, 2011

Dear Guest, We are so happy to have been of assistance to you and your daughter and her classmate! We understand sometimes life throws us unexpected situations and it was our pleasure to assist them! We look forward to having you as our guest as well in the future and hope it will be a planned stop next time! :-)... More

mavrick1903
Madison, Wisconsin
Top Contributor
51 reviews
3 helpful votes
4 of 5 stars Reviewed November 28, 2011

Nice example of a Comfort suites. Good suggestions on local food. Comfortable stay. I will use this property when traveling in the area again. More

Was this review helpful? Yes
Tamra Soto, Director of Sales at Comfort Inn & Suites Black River Falls, responded to this review
November 29, 2011

Dear Guest, Thank you so much for your wonderful words! I am so happy that you enjoyed your stay! We all strive to make everyone's stay a pleasant experience! And we hope to see you again real soon!! Kind Regards, Tamra Soto AGM More

aprillyn
Pulaski, Wisconsin
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed November 6, 2011

We just stayed at the Comfort Inn last month for a weekend of wineries and apple orchards. The Comfort Inn's lobby is inviting, with an open-concept access to the breakfast area, which makes it easy to find extra seating for breakfast the next morning. The fridge and microwave in the room was a nice extra. The room was quite comfortable... More

Was this review helpful? Yes
Tamra Soto, Director of Sales at Comfort Inn & Suites Black River Falls, responded to this review
November 29, 2011

Dear Guest, We are so pleased you enjoyed your stay with us! Thank you for your valuable feedback! Our goal is to make everyone's stay as enjoyable! Please come visit us again real soon! And Happy Holidays to you and yours! Kind Regards, Tamra Soto More

MNnice07
Minneapolis, MN
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed October 1, 2011

I stayed at this hotel in July while traveling through the area with my father. The hotel was in great shape. It seemed newly renovated and very clean, with a fridge and microwave in the room. The beds were fantastic--probably the most comfortable I've slept on in a hotel. The complimentary breakfast is very good and included biscuits and gravy,... More

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Tamra Soto, Director of Sales at Comfort Inn & Suites Black River Falls, responded to this review
October 3, 2011

Dear Valued Guest, Thank you for your wonderful words! We are so happy that you enjoyed your stay overall!! Our breakfast is a great way to start the day for sure!! I do apologize that you encountered a problem with the service at check-in. That is not the level of service we want to provide. That issue has been addressed... More

DWeso
Milwaukee
Contributor
11 reviews
2 helpful votes
5 of 5 stars Reviewed September 12, 2011

Spent three nights here in August 2011. I attended a three day training school in the area. The hotel property is clean and well tended. The rooms are spacious, clean, quiet, and have comfortable beds. Check In was fast and easy. The staff I encountered were friendly and attentive. The breakfast was excellent with a good balance of American favorites... More

Was this review helpful? Yes
Tamra Soto, Director of Sales at Comfort Inn & Suites Black River Falls, responded to this review
September 16, 2011

Dear Guest, Thank you so much for your kind words! We are so very glad that you returned to our property and were again very pleased with your stay! We appreciate your compliments and welcome any suggestions to improve your experience the next time! Thank you again, Tamra Soto Sales Director More

wegakempf
New London, Wisconsin
Reviewer
3 reviews
5 of 5 stars Reviewed August 6, 2011

We had a great stay! Out for a couples weekend, stayed in Black River Falls due to casino near by. The hotel offers $5.00 comp if you take the bus over to casino, we lucked out as we didn't notice this till we left. But none the less was a great stay. The breakfast was over the top great. Waffles,... More

Was this review helpful? Yes
Tamra Soto, Director of Sales at Comfort Inn & Suites Black River Falls, responded to this review
August 10, 2011

Dear Valued Guest, Thank you very much for the wonderful comments! We are so glad you enjoyed your stay! Your valuable feedback helps us in our efforts to continue to make our guests' stays as pleasant as possible! We look forward to your next visit!! And again, thank you for being our guest! Sincerely, Tamra Soto-Sales Director More

gregg407
Chicago, Illinois
Senior Contributor
38 reviews
23 helpful votes
4 of 5 stars Reviewed August 1, 2011
1
person found this review helpful

I stayed here for two nights just recently and really enjoyed myself. The front desk staff was very nice, quick and effecient in getting me checked in. And out. My room was excellent. Two nice beds, a microwave and refrigerator. Tv picture was vrey good. Breakfast in the morning was a-better-than-average affair with lots of hot food and good juices... More

Was this review helpful? Yes
Tamra Soto, Director of Sales at Comfort Inn & Suites Black River Falls, responded to this review
August 10, 2011

Dear Valued Guest, Thank you for the comments! I am so glad you enjoyed your stay with us! We strive to make every guest's experience a memorable one and feedback such as yours helps guide us to reach this goal! Also, I am sorry to hear that your neighbors were disruptive! While we hope all guests will be considerate of... More

youthtripplanner
Hagerstown, Maryland
Senior Contributor
45 reviews
22 helpful votes
5 of 5 stars Reviewed July 15, 2011
1
person found this review helpful

Very nice stay. Building opened in 2010. Check in took less than 1 minute. We had a second floor room, non-suite. It was large, clean and well stocked. Three luggage carts were available in the front lobby and an elevator was provided. Room had two very comfortable beds with four pillows per bed. Pillows were marked soft and firm. Room... More

Was this review helpful? Yes
Tamra Soto, Director of Sales at Comfort Inn & Suites Black River Falls, responded to this review
August 10, 2011

Dear Valued Guest, Thank you for your kind words. I am so glad you enjoyed your stay with us! I do apologize for the noise from the ice machines. Valuable feedback such as yours helps guide us to reach our goal of making every guest's stay a pleasant one. I look forward to having you as our guest again real... More

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Comfort Inn & Suites Black River Falls Also Known As

  • Holiday Inn Black River Falls
  • Black River Falls Holiday Inn
Address: W10170 Hwy 54 East, Black River Falls, WI 54615

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Comfort Inn & Suites Black River Falls
Show the lowest price for this hotel* (from our partners)
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