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All 6 Black River Falls hotels

Comfort Inn & Suites Black River Falls

2.5 of 5 Hotel   |   W10170 Hwy 54 East, Black River Falls, WI 54615
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83%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
vegascarol Milwaukee, Wisconsin
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84 reviews from our community

Traveler rating
    45
    25
    7
    3
    4
See reviews for
41
13
7
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
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English first
Milwaukee, Wisconsin
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last time we had stayed at Majestic Pines Hotel in Black River Falls - this was a million steps above! The room and whole hotel were very clean. Check-in was a breeze. Front desk had my confirmation up in less than a minute, along with room keys. Breakfast is very good and the staff kept everything full and clean. Would... More

Was this review helpful? Yes
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Vegascarol, What a wonderful comment! Thank you so much! It's great to hear we were able to make your stay comfortable and enjoyable! We truly appreciate your staying with us and also the nice review! We hope to see you again when you're in the area! Safe Travels, Tamra Soto/GM More

mayville
Top Contributor
113 reviews 113 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 11, 2014

very clean rooms and nice place. They were doing some painting maintence and seemed to care about the upkeep. Staff friendly and the place was full. We would stay here again easy off the highway. Very comfy king bed in our room...best sleep ever in a hotel room!

Was this review helpful? Yes
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Sarah, Thank you for choosing the Comfort Inn & Suites of Black River Falls! We are so glad you enjoyed your stay! We are so excited to have the building painted with fresh new colors! Our renovation is almost complete with new furniture and fixtures throughout the hotel and fresh paint on the exterior! We hope you will stop... More

South Elgin, Illinois
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 26, 2014

Would stay here again no questions asked! Service was great and most importantly the room was exceptionally clean. Beds were comfortable and provided a welcome crash pad during a family reunion in Black River Falls. The fact the parking lot is boater / trailer friendly with well lit areas is a plus.

Was this review helpful? Yes
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear TMCD2, We are so glad you enjoyed your stay with us! Your wonderful words will certainly encourage the whole staff to keep up the good work! I hope the family reunion was fun and we look forward to your next visit! Safe Travels, Tamra Soto/GM More

Holland, IN USA
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed July 20, 2014

My family and I stay here as our halfway point to our destination every year. The staff is always helpful and friendly. The breakfast has a lot of different things to choose from. The pool is awesome. Our kids always enjoy the pool area and the "bear" pool. The rooms are clean, spacious and the beds are comfortable. We have... More

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TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Jennifer, Thanks for being a loyal guest! We are proud your family choses to stay with us when in Black River Falls! The "bear" pool is a favorite amongst our younger guests for sure! I'm glad the breakfast was able to offer something for everyone! On behalf of the staff and myself, have a super summer and see you... More

Lake Mills, Wisconsin
2 reviews
1 of 5 stars Reviewed July 17, 2014

After making reservations on line we arrived at the hotel to find out that our room is not PET friendly. No where on the reservation did it say this room was not PET FRIENDLY. The hotel lists itself as PET FRIENDLY but this is not true. to make a long story short. We drove back home 3 hours and our... More

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TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Darrell P, I am sorry the room you booked online by yourself for your stay in May was not the room you wanted. If you read the room descriptions listed online, you will see the ones that say "Pet-Friendly" are the ones that allow pets. The room you booked did not say Pet-Friendly unfortunately. When you checked in we... More

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 12, 2014

Nice stay. Very clean and quiet. Breakfast is good for hotel cuisine. Desk clerk was friendly but I had booked two pet friendly rooms next to each other on the first floor. When we arrived, granted it was around 8:30 pm, the desk person said that we had booked one room on the first floor and one on the second,... More

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TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear AR, Thank you for the nice review! I am sorry about the mix up with the side by side pet rooms. I had assigned your rooms with notes saying do not move, but one of the new staff had changed it anyway. I have redirected the clerk to always follow the special requests/notes. I am glad the rooms worked... More

Knoxville, TN
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

These people were very gracious to me! I had made arrangements for two rooms at this hotel as a rest stop for a group going to a canoe fishing trip in Minnesota BWCA. I made a mistake and booked for the day before we arrived! After 16 hours on the road I was sure the group would kill me if... More

Was this review helpful? Yes
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Ken, We are so glad it worked out that you could stay with us despite the date snaffoo! It was great to have you and your group with us! We hope the rest of your trip went smoothly and everyone had a great time! Safe Travels, Tamra Soto/GM More

Waterford, Wisconsin
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014 via mobile

Stayed here for the fourth of July. Normally stay at a different hotel in the area. This is a very clean hotel. Price was excellent. Room was very clean and beds are very comfortable pillow top mattresses. All the staff that we came in contact with was beyond courteous. We will definitely stay here again. Loved that we could get... More

Was this review helpful? Yes
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Nicole, Thank you for choosing Comfort Inn & Suites of Black River Falls! Also thank you for the great review! We are happy to have provided a great experience for your 4th of July weekend excursion! We look forward to your next visit! Safe Travels & Happy Trails, Tamra Soto/GM More

Fort Wayne, Indiana
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 18, 2014

Hotel is showing its age. The room was cleaned. Didnt like that the AC fan would not stay on automatically. I like fan noise when I sleep. The AC was cranked way down in hopes it would stay running, but it would click off within seconds. Beds were nice. Staff was friendly. Kudos to the young man working the breakfast... More

Was this review helpful? Yes
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Guest, Thank you for the info on the smoking issue. Yes, our employees are supposed to step out behind the building and not be near the entrances. I made sure to remind them of this rule! Cleaning the algae near the kiddie pool side steps is a constant task for our maintenance staff due to the glass wall of... More

Kewaskum, Wisconsin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 14, 2014

My husband has a hunting trailer in the area. I refuse to stay there without running water and electricity. So when we travel up there I stay at the Comfort Inn. Out of all the hotels in the area i enjoy staying here. Rooms are clean. Service is great, and its always my choice of hotel in the black river... More

Was this review helpful? Yes 1
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Beth, Thank you for choosing us as your hunting cabin alternative while you are in the area. Running water and electricity rank right up there as requirements for most women when traveling as well. LOL! Our staff will be so pleased to hear you enjoyed your stay and we hope you will continue to use our property as your... More

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Additional Information about Comfort Inn & Suites Black River Falls

Address: W10170 Hwy 54 East, Black River Falls, WI 54615
Phone Number:
Location: United States > Wisconsin > Black River Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Black River Falls 2.5*
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Also Known As:
Comfort Inn And Suites Black River Falls
Comfort Inn & Suites Black River Falls Hotel Black River Falls
Holiday Inn Black River Falls
Black River Falls Holiday Inn

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