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All 7 Black River Falls hotels

Comfort Inn & Suites Black River Falls

2.5 of 5 Hotel   |   W10170 Hwy 54 East, Black River Falls, WI 54615
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83%
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 7, 2014
Linda H Saint Paul, Minnesota
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73 people have reviewed this hotel

Traveler rating
    39
    22
    6
    3
    3
See reviews for
35
10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
Yakima, Washington, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Don't know if ownership changed, but the service is definitely lacking. My clock didn't work -- took it to the front desk and asked to have new one taken to my room. Must have needed to punish me -- never did get a new clock -- glad I didn't complain about the bed. Mentioned the shower drain was extremely slow... More

Was this review helpful? Yes
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Kim, Thank you for being a loyal guest over the years! I am sorry you experienced those problems during your most recent stay! Maintenance reported that they did check the drains during your stay and found that the drain needed to be replaced. Unfortunately we did not have the correct part. The new parts should arrive today actually. Thank... More

Saint Paul, Minnesota
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 7, 2014 via mobile

Our room was nicely maintained and the beds were nice and comfortable. Best hotel pillows I've had in quite awhile. The continental breakfast was large and had lots of good options. We will stay here again.

Was this review helpful? Yes 1
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Linda H, Thank you for the nice review. We are very glad to hear the accomodations were comfortable and well kept. We hope you will come visit us again soon! Safe Travels, Tamra Soto/GM More

Green Bay, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

Wasn't sure what to expect staying at this hotel but I was pleasantly surprised. I was visiting for a wedding and not used to staying in small town hotels. Was a little weary but this hotel had an amazingly friendly and helpful staff. I arrived late (called ahead to make sure they knew) and they had my keys ready for... More

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TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Anthony, Thank you for the kind words! I am so glad to hear the staff made you feel welcome and that you enjoyed your stay. I apologize for the floor issue. We are greatful for feedback from our valued guests such as yourself so that we are able to make improvements as needed! Hope to see you again soon!... More

Jacksonville, Florida
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 3, 2014

We stayed over the holidays while we visited family. We had a 2nd floor room with a balcony over the pool. The pool area is great for the kids. The kiddie pool was great for the 3 year old and the large pool and the hot tub/pool was enjoyed by all. The water in the large pool was warm enough... More

Was this review helpful? Yes 1
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear divingowl, Thank you for the nice review! We are glad to hear you enjoyed your stay and that the pool and breakfast were to your satisfaction. The poolside rooms offer a nice convenience but do tend to be noisier especially when it's busy in the pool area. The friendly staff Thank You for choosing the Comfort Inn & Suites... More

Madison, Wisconsin
Contributor
14 reviews 14 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 29, 2013

Stayed in a poolside room on the way to celebrate the holidays. The room was clean and the staff was wonderful and friendly. Could use some updates but other than that everything was great. Continental breakfast in the morning was good. Foods offered were make your own waffles ( Maple cinnamon was one of the batters) biscuits and gravy, scrambled... More

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TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Sherrb37, Thank you for choosing Comfort Inn & Suites of Black River Falls! My staff and I are so very glad you enjoyed your stay! The new Maple Cinnamon waffles have been a big hit with many of our guests! And the kiddie pool is always a favorite with the little ones! We are excited to announce that we... More

hartland, wi
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 22, 2013

We were traveling home for Christmas and had car trouble. We were fortunate enough to make it to the Comfort Inn. They gave us a discounted rate and immediately got in contact with a local mechanic in an effort to assist us. The service and kindness was greatly appreciated. The room was very nice as well. Highly recommended! Free breakfast... More

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TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Heidi, Thank you for the nice review. We understand an unfortunate vehicle breakdown can be so stressful and we are so glad we were able to make your day a bit easier. We hope to see you again, under more favorable circumstances, and look forward to providing you with our exceptional service and accomodations once again! Merry Christmas &... More

Hudson, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2013

We have stayed at this hotel for many years and have used its party rooms several times for family gatherings. The staff is always friendly, considerate, and helpful. Everyone enjoys the pool area and the breakfasts provided for guests.

Was this review helpful? Yes 1
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Nancy! It was so wonderful to see you and the family again! Your little one helping decorate the lobby for Christmas was priceless! We will all remember this Thanksgiving fondly!! We look forward to seeing everyone at Christmas! Safe Travels and Happy Holidays! Tamra Soto/GM More

Bismarck, North Dakota
Top Contributor
209 reviews 209 reviews
66 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 25, 2013

Had a short but great evening here. Got in late with no reservation. Desk staff quickly had us checked in and to our rooms. Hot water for some beverages was nice. Bed was comfortable. Only issue, something I have with most hotels, is the comforter on the beds. Always get to warm with them. Always find a way to make... More

Was this review helpful? Yes 1
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Glenn M, Thank you for the nice review! We are all thrilled that you enjoyed your short stay with us! I can understand where the down comforters can get quite warm. Sometimes hotels do have thinner blankets available upon request, which we do. So the next time you stay with us just ask and we will be more than... More

Pewaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2013

i've been coming to this hotel for many years now. typically in spring time for turkey hunting and november for the deer gun season. the rooms are always clean and the hotel staff is always willing to work with you. the breakfast is better than average, we love it. the pool area is also a plus, my grandson and i... More

Was this review helpful? Yes 1
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Mark M, Thank you for being our guest during your recent deer hunting trip to Black River Falls! We are so happy to hear you and your grandson enjoy staying with us! We hope to see you again soon! Good Luck Hunting and Safe Travels! Tamra Soto/GM More

Milwaukee, Wisconsin
Top Contributor
68 reviews 68 reviews
26 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed November 2, 2013

The front desk is friendly and welcoming. The room was clean and up to date. Nice flat screen TV. The location is convenient. From I-94. And you can start your day with one of the better breakfasts on the road.

Was this review helpful? Yes 1
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this review

Dear Fortyplusoutayear, Thank you kindly for the nice review! We truly appreciate your loyal patronage over the years! It is so nice to hear we have continued to provide you with friendly service, a clean comfortable room, and a full hot breakfast! We look forward to your next stay with us in Black River Falls! Safe Travels! Tamra Soto/GM More

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Additional Information about Comfort Inn & Suites Black River Falls

Also Known As:
Comfort Inn And Suites Black River Falls
Comfort Inn & Suites Black River Falls Hotel Black River Falls
Comfort Inn & Suites Black River Falls Hotel
Holiday Inn Black River Falls
Black River Falls Holiday Inn
Address: W10170 Hwy 54 East, Black River Falls, WI 54615
Phone Number:
Location: United States > Wisconsin > Black River Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Black River Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Black River Falls 2.5*
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