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The Greenbrier

Certificate of Excellence
300 W Main St, White Sulphur Springs, WV 24986
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1 room 1 guest
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The Greenbrier
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1,874 Reviews from our TripAdvisor Community

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Traveler rating
    1,190
    391
    179
    75
    39
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420
829
21
268
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (489)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (1874)
  • Mar-May only
    (403)
  • Jun-Aug only
    (580)
  • Sep-Nov only
    (461)
  • Dec-Feb only
    (430)
All months
There are newer reviews for The Greenbrier
See the most recent reviews
Moses Lake, Washington, United States
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 13, 2013

This elegant "old lady" is a wonderful hotel. The rooms have modern amenities and very comfortable beds. The atmosphere in the hotel unique with one of a kind carpets and beautifully decorated spaces. The staff is very welcoming. Some staff members have been with the hotel over 40 years. Excellent food in all the restaurant options, excellent service, beautiful place!

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Eden, NC
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 11, 2013

Starters were great to get you off on time. New golf carts with all the amenities (ice chests, water, granola bars, towels, tees)

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Eden, NC
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 11, 2013

Greenbrier rolled out the red carpet for our arrival. We had a beautiful suite on the 6th floor. Everyone cooperated to make it a beautiful 2 night stay (except the weather). We had tee times for three days. Dinner at 44 West was delicious. Two buffet breakfasts allowed us to get in and out quickly for our tee times. The... More 

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Birmingham, Alabama
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed August 11, 2013

I don't know where to start. The Greenbrier embodies the definition of "Once Upon a Time". The sheer size and scope of the place is jaw dropping. not to mention the incredible history, and tradition.The signature Dorothy Draper interior reminds me of English Manor meets Preppy Hamptons, in a wonderful, and unique way!...and I haven't even mentioned the activities and... More 

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Reston, Virginia
Level Contributor
113 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed August 11, 2013

Wow, where do we start. We expected The Greenbrier to be top notch but let me say that the resort far exceeded our expectations. We spent 5 wonderful days at The Greenbrier and are definately going back this winter to experience the resort in the snow. We had zero complaints about The Greenbrier - - hotel service, food and beverage,... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
1,037 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 733 helpful votes
5 of 5 stars Reviewed August 10, 2013

When he bought the Greenbrier and vowed to restore the grand old resort to its old five-star ranking, Jim Justice persuaded an old West Virginia friend and legend, basketball star Jerry West, to get involved. West bought a house on the property and lend his famous name to the Greenbrier's steak house, Prime 44 West. He wore jersey No. 44... More 

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Chicago, Illinois
Level Contributor
1,037 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 733 helpful votes
5 of 5 stars Reviewed August 10, 2013

The first time we tried to eat at Draper's Cafe on our most recent trip to the Greenbrier we were told there was a 30-minute waiting list. So, the next day, we were the first in line when Draper's opened up at 11 in the morning. You can't get good chili dogs very often these days and some ice cream... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
1,037 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 733 helpful votes
5 of 5 stars Reviewed August 10, 2013

Four years ago, at the time of the inaugural Greenbrier Classic golf tournament, the last time we visited the Greenbrier, the magnificent five-star resort in White Sulphur Springs, West Virginia, we arranged for what was called a double deluxe junior suite--two full bathrooms, two TV, two large closets, king-sized bed, living room, bedroom. Room 6188. You couldn't beat it with... More 

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Martinsburg, West Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 9, 2013

I love this place! This is our 6th visit to the Greenbrier over the course of 20 years and they never fail to delight us with their southern charm and hospitality. Every single staff member, front desk, dining room manager, house keeping, goes out of their way to be pleasant and helpful. You can't walk through the lobby without someone... More 

Was this review helpful? Yes 1
Norfolk, Virginia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 8, 2013

We booked a small suite and upon arrival it was not what we expected. My wife (who is green in travel planning) did the booking so I think the error was ours, not the Greenbrier's. Nevertheless, we were upgraded at no extra cost to a wonderful cottage! I am not saying this could happen to anyone...don't book a room and... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Bunker Tour(23)
  • Main dining room(23)
  • Golf course(12)
  • Afternoon tea(7)
  • Very nice(6)
  • New casino(5)
  • Indoor pool(4)
  • Dress code(3)
  • Very good(3)
  • Top notch(3)
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