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The Greenbrier

Certificate of Excellence
300 W Main St, White Sulphur Springs, WV 24986
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Best prices for: 1 room 1 guest
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The Greenbrier
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1,834 Reviews from our TripAdvisor Community

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Traveler rating
    1,164
    382
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    75
    39
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407
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (480)
Date | Rating
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  • Swedish first
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  • All months
    (1834)
  • Mar-May only
    (403)
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  • Sep-Nov only
    (460)
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    (430)
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There are newer reviews for The Greenbrier
See the most recent reviews
Richland, Michigan, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 9, 2013

Family and I tried the steak, the salmon, and the stir fry. All excellent choices!! Menu had a very good selection and this was one of the few places you could pop in with no reservations. Needless to stay it has a great location right next to the casino. Very nice atmosphere and tucked away right underneath the main lobby.

Was this review helpful? Yes 1
Richland, Michigan, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 9, 2013

So I am from WV and this is the first time going to The Greenbrier form me and it was so wonderful. So many accommodations and things to do you need to go for at least a few days. Room was a little small but very clean and beautiful inside. My fiance and I enjoyed everything about the hotel; the... More 

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TheGreenbrier, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to let us know about your stay. It is wonderful to hear that you and your fiance had such a wonderful time during your very first stay at The Greenbrier! We look forward to celebrating anniversaries and other special occasions with you for years to come! More 

Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed September 7, 2013

The service at Prime 44 is very good, jackets required, steaks were pricey ($64-$99 per steak not including sides, salads or dessert). My husband and I both ordered steaks cooked medium. My husbands steak came out rare and mine was barely cooked. I expect more from a place that specializes in steaks with such high prices. While management tried to... More 

Was this review helpful? Yes 1
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed September 7, 2013

Drapers doesn't require reservations or jacket/tie. It's actually the best restaurant at The Greenbrier with reasonable prices. The menu offers a varied selection. We had the fried chicken with green beans and mashed potatoes. It was the best tasting fried chicken that I've ever tasted. Other options included hamburgers, salads and sandwiches. This restaurant also offered choices that were healthy,... More 

Was this review helpful? Yes 2
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed September 7, 2013

Service on par with Ritz, Four Seasons and Little Palm Island. Delicious food. Great spa. Plenty of activities including world class golf and indoor/outdoor tennis. Smoke free casino reserved for guests of the hotel. Don't miss this very special treasure.

Was this review helpful? Yes 2
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you so much for taking the time to leave a TripAdvisor review! We are so happy to hear that you enjoyed your stay, and we look forward to welcoming you back on your next visit to enjoy even more of our 55+ activities! More 

Virginia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 7, 2013

While at the Greenbrier for a golf outing, I discovered that they can make sandwiches on Udi's gf deli-size bread! I ordered the signature Greenbrier Club on lightly toasted gf bread! It was by far the best club sandwich I've have since being gf AND possibly the best ever! Worth a trip to the Greenbrier just to get the club... More 

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TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for letting other guests of The Greenbrier know about our gluten-free bread option! Our culinary staff is always happy to try and accommodate our guests' special requests and dietary needs - simply ask. We look forward to preparing you a club sandwich on gluten-free bread during your next visit! More 

Highlands, North Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 7, 2013

I remember coming to this fine resort for the first time several years ago and marveling at how it knew its niche in elegant hospitality and how to implement it. Classic old southern tradition, quality food steeped in history and well served by the South's finest indigenous wait staff along with its very personalized service teams propelled it into the... More 

Was this review helpful? Yes 1
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you so much for taking the time to leave a review. As you mentioned, improvements are continually taking place at The Greenbrier! Recent additions include the Casino Club (an elegant 103,000 square-foot venue), Greenbrier Avenue (our hidden 5th Avenue shopping corridor), Prime 44 West (a fine dining steakhouse) and The Greenbrier Classic (a PGA TOUR FedEx Cup Event). Thank... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

Visited the Greenbrier on business. A grand hotel in the American tradition. Rich history, beautifully furnished. Stayed in one of the cottages, very nice well appointed. A cottage would be a great place for a family reunion etc. with four sleeping rooms and a large common area with full kitchen. Wonderful meals. Would love to return.

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TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you so much for writing a review of your recent visit. We agree that with a wide variety of accommodations and over 55 activities, The Greenbrier would make an excellent place for a family reunion. We look forward to your next visit! More 

Fredericksburg, Virginia
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 5, 2013

We ate dessert here one night and it was a most delicious chocolate cake. It was light with a mousse layer. It was quaint sitting at the soda fountain seats. Excellent staff!! We watched them make the much talked about banana splits and really it would take about 5 people to eat one. They were HUGE! Then we ate dinner... More 

Was this review helpful? Yes 2
Fredericksburg, Virginia
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed September 5, 2013

With the exception of the doorman/bellhop when we arrived, the staff was extraordinary. The air conditioning was not working in the first room we were assigned. The meals were okay but nothing special. If you didn't do the casino, there wasn't much going on in the evening. Would have liked more free activities such as dancing, comedian, etc. There wasn't... More 

Was this review helpful? Yes
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for letting us know about your recent visit to The Greenbrier. We pride ourselves on our unparalleled range of activities and amenities, and we are incredibly sorry to hear that they did not meet your expectations. We offer 55+ activities with a variety of complimentary offerings including property tours, culinary demonstrations and afternoon tea during the day and... More 

Hotel Review Summarization

What travelers say

  • Bunker Tour(23)
  • Main dining room(23)
  • Golf course(12)
  • Afternoon tea(7)
  • Very nice(6)
  • New casino(5)
  • Indoor pool(4)
  • Dress code(3)
  • Very good(3)
  • Top notch(3)
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Bathroom (13)
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