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The Greenbrier

Certificate of Excellence
300 W Main St, White Sulphur Springs, WV 24986
The Greenbrier

1,753 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Greenbrier
See the most recent reviews
Fayetteville, North Carolina
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 5, 2013

We made our reservations late and that night they were slammed! The earliest we could be seated was 9:30 p.m. We had heard it was outstanding and it was our last night so we took the late reservation. Their specialty is steak although they have a great variety of other types of food. Because it is famous for their steaks... More 

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Fayetteville, North Carolina
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 5, 2013

This was a business trip for my husband and a pleasure trip for me! His organization chose The Greenbrier for this years convention! It was the best choice to celebrate the organizations 50th anniversary. The Greenbrier is the star that outshines The Homestead, The Carolina, and Nemacolin. Approaching the hotel itself is breathtaking! It is huge, all white against the... More 

Was this review helpful? Yes 2
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you so much for taking the time to write such an in-depth review of your recent visit! The Greenbrier features Dorothy Draper's distinctive style of vibrant colors, floral patterns and bold contrasts throughout the property, and we are happy to hear that you have a nice square of custom wallpaper as a souvenir. We look forward to welcoming you... More 

Illinois
Top Contributor
59 reviews 59 reviews
21 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed September 4, 2013

We enjoyed another wonderful few days at this historic resort. Truly pampered by the housekeeping staff whom freshen your room at least twice a day. Enjoyed a wonderful dinner at Sam Snead's. We also splurged and ordered room service one night. It was extremely timely, hot and well-presented. Carlton Cafe is a good place to get a quick breakfast. The... More 

Was this review helpful? Yes 2
TheGreenbrier, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to write your tips for future guests to The Greenbrier! The West Virginia Wing was originally added to the property in the 1950s to conceal the simultaneous construction beneath it of The Bunker, a top secret U.S. government fallout shelter built for Congress. Today, the West Virginia Wing is home to The Greenbrier Clinic... More 

Yardley Pa
Contributor
20 reviews 20 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed September 4, 2013

First let me say what kind of person I am that way u would no if your opinion would be the same, I love people, action, fun, laughter. I did not feel comfortable at the Greenbrier, to get in gate u must be on list, u have to show your key for everything, tea time, casino, pool, bowling, it was... More 

Was this review helpful? Yes 2
TheGreenbrier, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to write a review on your visit and make suggestions. The Greenbrier offers 55+ activities on our 10,000-acre playground ranging from falconry and horseback riding to kayaking and off-road driving. We also have a regular schedule of live music in the Casino Club, karaoke in JJ's sports lounge, culinary demonstrations and art workshops (including... More 

Hattiesburg, Mississippi
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2013

We ate there the day before labor day. The service was good and the food was excellent. The room décor was beautiful and light. The deserts looked great but we decided to skip. I had a great cappuccino.

Was this review helpful? Yes 1
Hattiesburg, Mississippi
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2013

We visited the Greenbrier over the Labor Day weekend. The hotel picked us up and dropped us off in a private car from the nearby airport. The spa, pool and restaurants were great! The staff was friendly and helpful. The food at the restaurants was great!

Was this review helpful? Yes 1
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for letting us know about your romantic getaway over Labor Day Weekend! As you mentioned in your review, The Greenbrier is conveniently located just 15 minutes from the Greenbrier Valley Airport (LWB). In addition, Amtrak service is also available to White Sulphur Springs (WSS), and the train stop is just across the street from the resort. We hope... More 

Marietta, GA
Top Contributor
55 reviews 55 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 4, 2013

I have always wanted to stay at this hotel all my life so my expectations were very high. The hotel, grounds and rest. exceeded my expectations. It is difficult to get too (off the beaten track) but worth the time and effort. The staff was very attentive and the bunker tour was amazing

Was this review helpful? Yes 1
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for taking the time to write a review! As you pointed out, the Bunker is a unique part of The Greenbrier's history. Once a top secret relocation facility for Congress, the declassified Bunker is now open to the public for tours. We are incredibly pleased to hear that your visit exceeded your expectations, and we look forward to... More 

Houston, Texas
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

We were able to get a seat in 15 minutes during a busy time. The fried chicken was outstanding and the service was great.

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Houston, Texas
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

I had trouble getting my tee time straight but once I got started, the course was in fantastic shape and has one of the most beautiful settings in the mountains of West Virginia.

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Houston, Texas
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

We spent the Labor Day weekend at the Greenbrier in White Sulphur Springs, WV. This is our 4th visit to the hotel over the past 10 years and we found the hotel to have made several improvements since our last visit. The hotel was packed with families and we decided that our next visit would include our children and their... More 

Was this review helpful? Yes 2
TheGreenbrier, Manager at The Greenbrier, responded to this review

Thank you for taking the time to let us know about your recent visit to The Greenbrier. As you noted, the resort has worked hard to become much more family-friendly. With the addition of our new "Kids Play Free" program, guests 12 and under can enjoy many of our 55+ activities at no charge with a paying adult. We are... More 

Hotel Review Summarization

What travelers say

  • Bunker Tour(23)
  • Main dining room(23)
  • Golf course(12)
  • Afternoon tea(7)
  • Very nice(6)
  • New casino(5)
  • Indoor pool(4)
  • Dress code(3)
  • Very good(3)
  • Top notch(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Other (241)

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Hotel & grounds (12)
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