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The Greenbrier

5.0 of 5 300 W Main St, White Sulphur Springs, WV 24986
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
The Greenbrier
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The Greenbrier
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1,666 reviews from our community

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    36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Greenbrier
See the most recent reviews
Southern California
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our friends invited us to join them for a weekend at The Greenbrier. They live in Virginia and we are from California. Since we went in January we got discounted room rates so we all decided it would be fun to be there together. They had been to Greenbrier a few times in years past. My friend had made the... More 

Was this review helpful? Yes 1
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear that you enjoyed your recent stay at The Greenbrier. With an unparalleled range of amenities and activities, America's Resort is an ideal place for friends to get away for a few days. Thank you for reminding us that even in winter The Greenbrier is a “beautiful” place to visit. We hope to welcome you... More 

Top Contributor
54 reviews 54 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The grounds are beautiful and the have a great pool, but overall it is over priced. The decor is seriously dated. We do not plan on going back. For that amount of money we would much rather go to Nemacolin.

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at The Greenbrier. From your comments, it is evident that we failed to provide you with the impeccable service and memorable experiences our guests have come to expect. Your feeling that the value of your experience was not commensurate with the price paid will receive our... More 

Charlottesville, Virginia
Top Contributor
70 reviews 70 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My Mother-in-law and I had a wonderful two-night stay! The hotel is absolutely spectacular, and we never tired from walking around and soaking it all in. It was a great choice for the cold, winter months since it is kind of an all-inclusive little world with restaurants, the spa, etc. We took the bunker tour, which I highly recommend. Our... More 

Was this review helpful? Yes 1
Robert M, Manager at The Greenbrier, responded to this review

We are so glad to hear that you enjoyed your stay! We are happy that you were able to experience and enjoy so many things during your stay thank you for your kind words for our staff members as well. The Greenbrier is a luxury resort, and we pride ourselves on offering an unparalleled range of amenities and activities as... More 

Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband & two children stopped here for one night driving from NJ to TN. Dinner at Drapers was delicious and the buffet breakfast in the dining room was amazing. It is a beautiful place, and we hope to stay longer the next time. The history of the place and the bunker tour are the things that made us want... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We are so glad that you were able to join us at The Greenbrier and that you enjoyed your tour of The Bunker! The entire West Virginia Wing was originally added to the property in the 1950s to conceal the simultaneous construction beneath it of The Bunker, a top secret U.S. government fallout shelter that is now open for tours.... More 

Carlisle, Pennsylvania
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I chose this place to celebrate our anniversary and we were not disappointed by anything. No picture or words can do this place justice. You need to experience it, to believe it. From the moment you are greeted by the valet at the front entrance to the time you leave you experience the old world charm and... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you so much for choosing to celebrate your anniversary with us! We understand how important special occasions are for our guests and do our best to make them absolutely memorable! We are so happy to hear that you were able to enjoy our iconic Main Dining Room (celebrating over 102 years of continuous service). The Greenbrier is also proud... More 

Roanoke, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband, daughter and I went here for a long weekend getaway. I must say I was leery after reading some of the reviews here on tripadvisor, however we were pleased with our stay and the treatment we received. We stayed in room 6306, one of the Spring Row Cottages, and were in walking distance to everything! The service was... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We are happy to learn that you enjoyed your visit and your stay in one of our Spring Cottages. Thank you for mentioning that The Greenbrier does have a limited number of pet friendly cottages and there are 10,000 acres for pet owners and their pets to enjoy and explore. The Greenbrier is a family friendly resort and there are... More 

Roanoke, Virginia
Top Contributor
61 reviews 61 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent 2 nights and enjoyed it as before. My wife had a treatment in the spa and she said it was wonderful. They were updating a few rooms and the noise was a bit much and after inquiring about it they offered to move us before we could even ask. They came right away and moved us within 15 min.... More 

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Robert M, Manager at The Greenbrier, responded to this review

Thank you for your patronage to The Greenbrier and thank you for your many kind reviews. We agree that the Happy Hour values at our lounges are great value and we are glad you enjoyed your time there. Happy Hour times for our various lounges can be found on our website. Your kind words for our staff members are greatly... More 

Dayton, Ohio, United States
Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place is gorgeous, very stately and elegant, with fascinating decorating styles, delicious food and over-the-top service from every staff member; comfortable beds; clean; quiet. Thoroughly enjoyed the Bunker Tour and learning about that part of history. It was a quiet week-end in the middle of winter and we did wish there was more to do in the evening. There... More 

Was this review helpful? Yes 1
Robert M, Manager at The Greenbrier, responded to this review

Thank you for your wonderful review. The Greenbrier has enjoyed a 65-year relationship with Dorothy Draper & Company, and her legendary style of vibrant colors, floral patterns and bold contrasts is on display around every corner! Your kind words for our staff members are greatly appreciated; we believe they are our greatest asset. We could accomplish nothing without the dedication... More 

Media, Pennsylvania
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stately hotel on the outside, and over the top on the inside. This place is great. Interior decor is one of a kind, We stayed two nights, had a great spa experience, did the bunker tour, and can't wait to go back. Shops, casino and restaurants are all nice. There is a lot of walking so be ready, We also... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you so much for taking the time to leave a review! We are glad you enjoyed your mother and daughter weekend with us. With over 55+ activities ranging from falconry and fly-fishing to spa treatments and swimming, there is something for everyone to enjoy at The Greenbrier. Many of these activities as you mentioned are complimentary including nightly champagne... More 

Lookout Mountain Tennessee
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I have enjoyed spending New Year's Eve at the Greenbrier for the past 6 or 7 years and have watched it change (mostly for the best) over time. All in all, I feel that, under the ownership of Mr. Justice the resort has improved greatly since we first began visiting (I believe that the Railroad had recently... More 

Was this review helpful? Yes 1
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear you enjoyed your recent visit to The Greenbrier and New Year’s Celebration! Thank you mentioning our revised dress code. The dress codes vary from outlet to outlet and it is best to review the dress codes on our website prior to arrival. One tradition that still carries on for over 100 years now is... More 

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Hotel Summarization (Beta)

What travelers say

  • Main dining room(28)
  • Bunker Tour(25)
  • Golf course(14)
  • Indoor pool(9)
  • Afternoon tea(7)
  • New casino(6)
  • Very nice(6)
  • Very good(5)
  • Dress code(5)
  • Top notch(4)

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Greenbrier 5*
Number of rooms: 710
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

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