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5.0 of 5 Resort   |   300 W Main St, White Sulphur Springs, WV 24986
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The Greenbrier
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Certificate of Excellence 2014
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1,591 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Greenbrier
See the most recent reviews
KDH
Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Make time during your stay to really see and enjoy all of what the Greenbriar has to offer. It is absolutely amazing. The staff exceeded all of our expectations. Enjoy the history, the style, the luxury. They just purchased the chandelier from Gone With the Wind from Debbie Reynolds. It is in the bar near the main dining room.

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to let us know about your recent visit. The Greenbrier is proud to host over 55 activities, many of which are complimentary to guests. At The Greenbrier there is something for everyone to enjoy. Your kind words for our staff members are greatly appreciated; we believe they are our greatest asset. We could accomplish... More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful experience!My children and their families gave me gift cards for my major birthday! A friend (also a widow) and I spent 2 fabulous days there,enjoying room service breakfast twice! Food was terrific especially the fried green tomato sandwich at Drapers,dinner in the main dining room and lunch at the golf course.Would have appreciated knowing in advance that the Historic... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you so much for taking the time to leave a review. We are so happy that you enjoyed your birthday celebration and we hope to help you celebrate many more for years to come! The Historic Preservation Fund (HPF) of 6.5% is collected to preserve and protect landscapes, buildings, and amenities that have played a meaningful role in The... More 

Cumberland, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In a previous review from 2013 I was very displeased with the Greenbrier. We returned the week before thanksgiving this year and discovered an entirely different experience. We have stayed there about fifteen times with last year a terrible experience. Alas, the reception was wonderful from the bell staff to the front desk. Once again we were offered champagne on... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We are very glad to hear that you enjoyed your recent stay at The Greenbrier Our goal is for every guest to leave anticipating their return to America's Resort, and we certainly look forward to welcoming you back for years to come! Thank you for giving us the opportunity to regain your faith in us. More 

Richmond, Virginia
Contributor
18 reviews 18 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just stayed at The Greenbrier over Thanksgiving Weekend. The Hotel is decorated for Christmas and very festive. There were plenty of activities for the guests, Casino, Christmas Play, Carriage Rides, Horseback riding and much more. The restaurants were great and the historic charm can't be beat. It is refreshing that there is a dress code to maintain the elegance this... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We are humbled by your gracious and wonderful review. Thank you mentioning our dress code; we are proud that at The Greenbrier ladies and gentlemen still dress for dining and evening activities. Our dress codes are available for your review on our website. We agree that the Holiday Season is a wonderful time to visit The Greenbrier and a list... More 

Richmond, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Greenbrier consistently delivers a fabulous experience. The Christmas decorations are very elegant and creative, the interior decorations especially. And, the enhance the Dorothy Draper decor, rather than detract from it. The ladies and gentleman that are on the shops are friendly and helpful without being pushy. The food in the main dining room was excellent, and of course the... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you for your gracious review! What could be better than spending this Christmas and New Year's Eve at America's Resort? Your entire family will enjoy holiday traditions including visiting Santa, sipping hot chocolate by the fireplace, singing carols and ice-skating under the stars! Then, ring in the New Year in style with a glamorous gala while the children enjoy... More 

Xenia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Magnificent hotel, with every amenity you could ask for, the service in every area was exceptional.The food and atmosphere second to none.We enjoyed the main dinning for two breakfasts and the West 44 steak house for one dinner had the Filet it was done to perfection, and the main dinner for the other. Awesome service and exceptional quality of food... More 

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Robert M, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to let us know about your recent visit. We are honored that you choose The Greenbrier to celebrate your 40th Anniversary. We are very happy to learn that you found our service and culinary offerings exceeding your expectations. We remain at your service and hope to help you celebrate anniversaries for years to come. More 

Washington, DC
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Greenbrier multiple times and this Thanksgiving visit was no different. They hit it out of the ballpark. If you haven't stayed there, you need to do so. The accommodations, staff, meals, activities, grounds are first rate. They are winners and we'll definitely be back again.

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We are thrilled to learn that once again you enjoyed your visit to The Greenbrier. Thanksgiving is a wonderful time to visit and we have been helping families to give thanks and enjoy the Holidays for over two centuries. We look forward to your return! More 

Bloomfield Hills, Michigan
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just stayed at this lovely resort on their Bed & Breakfast package at $99/person/per night. The breakfast was phenomenal. If you are wondering how a breakfast can be phenomenal, then you need to see this buffet. The pumpkin mini-muffins were my favorite! They aren't kidding about "no denim" in the main dining room, though. Yep, I was one of those... More 

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Robert M, Manager at The Greenbrier, responded to this review

At The Greenbrier our mission statement to our guests is, “Our guests will experience world class service with personalized gracious interactions. At The Greenbrier, the good becomes “extraordinary” and the great becomes “spectacular;” where each guest anticipates their return to America’s Resort.” Thank you for so graciously describing that we were able to fulfill that mission statement during your recent... More 

North Potomac, Maryland
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

This was my first visit to The Greenbrier and loved every minute!! The service was impeccable, the food above and beyond ( especially the lobster mashed potatoes in the West 44 restaurant), and the history was fascinating. We really enjoyed the bunker tour, although it was a bit long and a lot of walking and standing. We had some difficulty... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank your for your review of The Greenbrier. The Holidays are a wonderful time to visit The Greenbrier. Our guests can experience our spectacular 60 days of holiday cheer; you and yours can join us for our tree lightings every Saturday in December. We hope to have the honor of serving you for years to come! More 

kona, hawaii
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely, lovely resort! The hotel and grounds were impeccable, the staff personally interested in helping on every level with true southern hospitality, and all three golf courses were perfect. We ate at both restaurants at the golf clubhouse, the brassiere, dining room and West 44. Food was great and once again, terrific service by all of the wait staff. Try... More 

Was this review helpful? Yes 2
Robert M, Manager at The Greenbrier, responded to this review

We are so glad to hear that you enjoyed your stay! The Greenbrier is a luxury resort, and we pride ourselves on offering an unparalleled range of amenities and activities as well as exceptional customer service throughout our 10,000-acre property. Enjoying this world-class experience does come at a cost, and so we do our best to publish all rates, fees,... More 

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Hotel Summarization (Beta)

What travelers say

  • Main dining room(28)
  • Bunker Tour(25)
  • Golf course(14)
  • Indoor pool(9)
  • Afternoon tea(7)
  • New casino(6)
  • Very nice(6)
  • Very good(5)
  • Dress code(5)
  • Top notch(4)

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Greenbrier 5*
Number of rooms: 710
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

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