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The Greenbrier

Certificate of Excellence
300 W Main St, White Sulphur Springs, WV 24986
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The Greenbrier
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1,778 Reviews from our TripAdvisor Community

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Traveler rating
    1,129
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (465)
Date | Rating
  • English first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (1778)
  • Mar-May only
    (403)
  • Jun-Aug only
    (485)
  • Sep-Nov only
    (460)
  • Dec-Feb only
    (430)
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There are newer reviews for The Greenbrier
See the most recent reviews
Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 16, 2012

My wife and I and another couple were scheduled to stay at the Greenbrier this past Valentine's day weekend. Unfortunately, my wife got sick at the last moment and we had to cancel our trip. We were initially charged a cancellation fee - which I was none to happy about. I called the Resort and was fortunate enough to reach... More 

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Staunton, VA
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 16, 2012

My best friend and I stayed 2nights (Sun. And Mon.). Would loved to have stayed longer. This beautiful place is complete. The rooms are kept immaculate. The restaurants were delicious. The casino...fun, clean, well run. The staff very friendly and helpful. We loved the historic tour of the Greenbrier from the hotel historian. Also loved the restaurant, Prime 44 West!!!

Was this review helpful? Yes 1
Bristol, Virginia
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 15, 2012

I have been to the Greenbrier numerous times and normally receive only the best of service. My most recent trip was the exception to the rule. Actually the trip was wonderful except for the check in experience. I had book my reservation through Preferred Hotels Group, of which the Greenbrier is a participating hotel. PHG normally offers some time of... More 

Was this review helpful? Yes 1
Maryland
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed February 13, 2012

We had lunch here one day of our visit and it was very good. Nice menu selection, and great wine offerings, comfortable place. Even had an ice cream cup on our way out.

Was this review helpful? Yes 1
Maryland
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed February 13, 2012

My husband had always wanted to do the bunker tour, and my grandfather worked for the C&O Railroad so my grandparents visited the Greenbrier annually for years and always raved about it - so we decided to take advantage of an off-season sale, and spend a couple of nights mid-week. It really is a spectacular building, and is truly like... More 

Was this review helpful? Yes 1
Virginia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 11, 2012

I hadn't been to the Greenbrier in decades, and didn't know what to expect when I returned in January 2012 now that the casino is open, and I will have to say that the experience was outstanding. From the moment of my arrival in White Sulphur Springs, via Amtrak, to my departure a couple days later, the whole hotel experience... More 

Was this review helpful? Yes 2
Little Rock, Arkansas
1 review
4 of 5 stars Reviewed February 10, 2012

We are world travelers and spend time in many luxury hotels - think Vienna Imperial, Sidney Shangri La, Geneva Hotel DeAngleterre - and we thoroughly enjoyed our stay at The Greenbrier. Remembering that it is a southern resort, it measures up handsomely. Bring there in the dead of winter, we were looking only for a little R&R, and found a... More 

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Charleston, West Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 10, 2012

what the somewhat negative reviews fail to mention about the greenbrier having closed a few restaurants for the off season and the changed hours for attractions is the price difference they paid. a stay typically runs from $350 a night and up, and these people (including myself) were paying $59 or $79 for a night. when you're only paying a... More 

Was this review helpful? Yes 2
Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed February 10, 2012

I'm kicking myself for not heeding the many reviews warning me this resort is basically closed down with a skeleton staff in February. At the famous Greenbrier? At these prices? The reviewer must be picky or is thinking outdoor activity which will naturally close in winter. I will never ignore a review again. We pulled up to the beaufiful property... More 

Was this review helpful? Yes 7
Charlottesville, Virginia
Level Contributor
157 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed February 10, 2012

We visited for a long weekend and everything was top-notch. The food, golf, tour were all pricy, but that was expected from the outset. The rooms are a bit dated, but that's also what I had heard and expected and frankly adds to the charm. We bowled, took in a movie, ate and relaxed. It was a great time.

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Hotel Review Summarization

What travelers say

  • Bunker Tour(23)
  • Main dining room(23)
  • Golf course(12)
  • Afternoon tea(7)
  • Very nice(6)
  • New casino(5)
  • Indoor pool(4)
  • Dress code(3)
  • Very good(3)
  • Top notch(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Family/play areas (11)
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Bathroom (13)
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View from room (18)
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Other (253)

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