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5.0 of 5 Resort   |   300 W Main St, White Sulphur Springs, WV 24986
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85%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
cjnc1995 Lenoir, North Carolina
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1,449 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (354)
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There are newer reviews for The Greenbrier
See the most recent reviews
Lenoir, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I actually felt transformed when I went there. The staff and ALL the amenities are wonderful. I was fortunate enough to play The Old White course. There aren't words to describe how beautiful it is. I will definitely return.

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Wow! We are simply humbled by your gracious review. We are so happy to hear how much you enjoyed your recent visit to The Greenbrier! Our goal is for every guest to leave anticipating their return to America's Resort, and we certainly look forward to welcoming you back for years to come! We remain at your service. More

Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Every room and area in the hotel including the bathrooms are very nice decorated with busy wall papers and beautiful chandeliers. The rooms are very nice but the beds are very uncomfortable. This is a very expensive hotel from the rooms to the food and every activity. The kids enjoyed the indoor and outdoor pool and also the bowling. For... More

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We are so glad to hear that you enjoyed your stay! The Greenbrier is a luxury resort, and we pride ourselves on offering an unparalleled range of amenities and activities as well as exceptional customer service throughout our 10,000-acre property. Enjoying this world-class experience does come at a cost, and so we do our best to publish all rates, fees,... More

Pensylvania
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a terrific historic property with fabulous service. Many of the rooms need updating, but are well maintained nonetheless. The dining was excellent and the sports facilities were the highest caliber. Particularly good was the Café Carlton for light dinner and cocktails (we went for Friday night wine flights and had a tableside tasting lesson from the Beverage Director).... More

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear that The Greenbrier far exceeded your expectations and thank you for mentioning Café Carleton. Café Carleton features over 50 wines by the glass or bottle as well as small plates, salads and sandwiches. Comfortable seating and painted murals surround the room to create a warm ambience overlooking the Casino Club. Light fare with wine... More

Rocklin, California
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

What an outstanding resort. So easy to enjoy all the amenities. Just walking through the trails is a beautiful experience. Jim Justice and his team have created a feeling of ownership for guest. The rooms have a classic southern charm and the room staff makes your stay very enjoyable. My wife and I were there for a few days and... More

Was this review helpful? Yes 2
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear that The Greenbrier far exceeded your expectations! We have been welcoming guests since 1778 and have had 236 years of experience in providing exceptional customer service. We look forward to welcoming you and your family back to The Greenbrier! More

San Rafael, California
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Greenbrier is in a beautiful setting and the rooms are very nice, as is the staff. The one downside is that there is virtually no off-site dining, and all on site dining is very expensive - more expensive than warranted by the quality of the food and dining service. There is a mandatory 22% tip, and a number of... More

Was this review helpful? Yes 4
Robert M, Manager at The Greenbrier, responded to this review

We are so glad to hear that you enjoyed your stay! The Greenbrier is a luxury resort, and we pride ourselves on offering an unparalleled range of amenities and activities as well as exceptional customer service throughout our 10,000-acre property. Enjoying this world-class experience does come at a cost, and so we do our best to publish all rates, fees,... More

Saddle River, New Jersey
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been visiting the Greenbrier for many years and are big fans. You must enjoy it for what it is. An historic hotel on magnificent grounds with plenty to do for all ages. The golf is wonderful and a must for an avid golfer. However, I feel that a few things a in need of attention. We checked in... More

Was this review helpful? Yes 1
Robert M, Manager at The Greenbrier, responded to this review

Thank you for letting us know about your recent visit to The Greenbrier! The Greenbrier is proud to offer five championship golf courses including the Old White TPC (host to The Greenbrier Classic, a PGA TOUR FedEx Cup Event) and Oakhurst Links (the first golf course designed and built in America. We look forward to seeing you out on the... More

Philadelphia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Went on a golf trip with 8 other guys. The hotel is old, but elegant. You can tell a lot of money has been spent recently to keep the facilities in top shape. The golf is good, but not great in my opinion. Thought The Old White was a lot more interesting than the Greenbrier Course although I will say... More

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you so much for taking the time to let us know about your recent stay. We are honored that overall you had a wonderful visit and enjoyed your stay with us. The recent improvements that you mentioned in your review are made possible by the Historic Preservation Fund (Fee).The Historic Preservation Fund (HPF) of 6.5% is collected to preserve... More

Detroit, Michigan
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't understand the negative reviews? This is a classic old resort that offers everything!! Restaurants are very good. We reserved the cheapest room $430 per night. Big room. Everything is top notch - The gardens, PGA golf courses, Fly Fishing with huge trout in the river, Jeeps for rent, tennis, Paintball, Skeet Shooting, Spa- History all around. Checkout the... More

Was this review helpful? Yes 3
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear that The Greenbrier far exceeded your expectations! We have been welcoming guests since 1778 and have had 236 years of experience in providing exceptional customer service. Thank you for pointing out some of our 55+ activities; at The Greenbrier there is something for everyone to do. We look forward to welcoming you back! More

Brussels, Belgium
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this resort for various reasons (location on our travel itinerary, things in the neighborhood, etc.) but also because I wanted to see what it was like. We spent three nights there. Let me begin with a number of very positive elements. It is a very beautiful and grand resort. Staff is helpful and friendly. Valet service is... More

Was this review helpful? Yes 1
Robert M, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to leave a review of your recent visit! Thank you so much for recognizing our wonderful staff and the exceptional customer service and warm hospitality that they provide our guests and their incredible efforts in maintaining both our buildings and grounds. Of course, we would be remiss if we did not apologize for unusual... More

Shanghai, China
Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Have had the chance to stay here several times and have always enjoyedmy stay and look forward to the next trip. You have to recognize that this is an older property and much of the charm lies in the fact that they replace the carpet and wallpaper with the orginal style of heavy southern influence, think big and bold on... More

Was this review helpful? Yes 1
Robert M, Manager at The Greenbrier, responded to this review

Thank you for taking the time to leave a review of your recent visit. The Greenbrier has enjoyed a 66-year relationship with Dorothy Draper & Company, and her legendary style of vibrant colors, floral patterns and bold contrasts is on display around every corner! Thank you so much for recognizing our wonderful staff and the exceptional customer service and warm... More

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Hotel Summarization (Beta)

What travelers say

  • Main dining room(28)
  • Bunker Tour(25)
  • Golf course(14)
  • Indoor pool(9)
  • Afternoon tea(7)
  • New casino(6)
  • Very nice(6)
  • Very good(5)
  • Dress code(5)
  • Top notch(4)

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Greenbrier 5*
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

676 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 
Number of rooms
710

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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