We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Greenbrier

5.0 of 5 300 W Main St, White Sulphur Springs, WV 24986
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Certificate of Excellence 2014
The Greenbrier
Management photos View all
Browse nearby
The Greenbrier
Write a Review

1,601 reviews from our community

Traveler rating
    1,020
    339
    143
    64
    35
See reviews for
353
714
17
230
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (407)
Date | Rating
  • English first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (1601)
  • Mar-May only
    (315)
  • Jun-Aug only
    (459)
  • Sep-Nov only
    (460)
  • Dec-Feb only
    (367)
All months
There are newer reviews for The Greenbrier
See the most recent reviews
Richmond, Virginia
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I just returned from spending three nights at The Greenbrier Resort and I can honestly say it was the most enjoyable experience that I have had in a very long time! The Greenbrier is a grand old hotel with lots of history and many attractions for adults and children. The staff and even the guests were so friendly and cordial,... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear that The Greenbrier far exceeded your expectations! WOW, it was simply amazing to read your review. Thank you for all of the gracious compliments. We have been welcoming guests since 1778 and have had 236 years of experience in providing exceptional customer service. Thank you so much for recognizing our wonderful staff and the... More 

Williamsburg, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were at the Greenbriar for a birthday celebration. All the dining venues were either great or very good except for the main dining room which we saved for last. That night the service was terrible and the food was very ordinary. What a disappointment this was to the four of us that attended. Also their 4PM tea was not... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you for taking the time to write a review of your stay at The Greenbrier this past March; and please accept my sincere apologies for the shortcomings and disappointments you shared. Although we were glad to learn that overall you enjoyed your stay. Your atypical experience in the Main Dining Room was disappointing to read. We would be honored... More 

Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed 2 nights at the Greenbrier with my wife as a holiday getaway special treat. We got the bed and breakfast package special that has been available for most of the holiday season. The advertised price is $99 a night per person, but with taxes, automatic gratuity (20%) and the historic preservation fee (5% I believe -more on... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you for taking the time to post a review regarding your recent visit to The Greenbrier. 1,800 employees of The Greenbrier work to fulfill our mission statement to our guests’ everyday. We are honored that you feel that we lived up to these words. “Our guests will experience world class service with personalized gracious interactions. At The Greenbrier, the... More 

Madison Heights, Virginia
Top Contributor
102 reviews 102 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

The Greenbriar is a wonderful secret that the majority of America knows nothing about. Originally built in the early 1900s, then rebuilt and added to in the 40s and 50s it is a National Historic landmark. Everything you could possibly want to do is here for you to sample; from tennis to golf, horseback rides, hiking trails, indoor and outdoor... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you for your detailed and humbling review. We appreciate that you mentioned our dress codes and yes jeans are not the normal attire for indoor activities at the resort and jeans are not allowed in the Main Dining for Breakfast or Afternoon Tea. The Greenbrier is a luxury resort, and we pride ourselves on offering an unparalleled range of... More 

Budds Creek
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

While we always enjoy our time at the Greenbrier every year, we were a little dampened by not being able to eat in the dining room like we do every year. Apparently, there were several tour buses and they could not even find room for 2 people at any point one evening. So, we ate at the Prime 44 West... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you for leaving a review of your recent stay. We agree that dressing for dinner and dining beneath crystal chandeliers in our 100-year old Main Dining Room is something that all guests should experience during their visit. However, I am very disappointed that we did not accommodate your reservation request. At The Greenbrier the answer is and always should... More 

Senior Contributor
44 reviews 44 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We took Amtrak's Cardinal from Huntington to Washington D.C. to visit the Greenbrier Inn and the historical bunker. Though we didn't stay overnight and we were taking the return trip back to Huntington, I thought it was worth the visit. The people and staff were very friendly and knowledgeable. We even took a bus tour of the grounds and even... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We are glad that you enjoyed your day visit and touring the cold war bunker, code named, Project Greek Island. What other resort or hotel can post of partnering with the U.S. government for almost forty years to provide the facilities and an operational plan to ensure the survival of our unique form of constitutional government? The bunker at The... More 

Keswick, Virginia
Top Contributor
72 reviews 72 reviews
14 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

Lured by another special holiday-season rate, my wife and I headed out on a late fall Sunday afternoon to White Sulphur Springs, making the trek much faster this time than last when we had a gimpy fuel pump that forced us to crawl up each of the many mountains. It was not just the large fir tree in front that... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear that The Greenbrier far exceeded your expectations! WOW, it was simply amazing to read your review. Thank you so much for recognizing our wonderful staff and the exceptional customer service and warm hospitality that they provide our guests. We look forward to welcoming you back soon! More 

2 reviews
4 of 5 stars Reviewed 1 week ago

My first time visit to the Greenbrier was a welcomed escape from the hustle and bustle of the holiday season. When entering the property we were overwhelmed with the beauty of the hooray lights that immediately put us into the holiday spirit. The Main Dining Room is a must along with the Cream of Five Onion soup!!! Absolutely fantastic!! I... More 

Was this review helpful? Yes 1
Robert M, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to leave a review of your first visit! We are so glad to read that you enjoyed your time in the Casino Club its unique smoke-free atmosphere makes it especially appealing for many of our guests. We agree that dressing for dinner and dining beneath crystal chandeliers in our 101-year old Main Dining Room... More 

Roanoke, Virginia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed here during the week while the promotional rates were being offered. You are offered champagne upon arrival. The room was clean and resort looked stunning. Staff is the best I have ever been around, everyone and I mean everyone greets you. Casino was offering free play of 20.00. Dinner was also great at Jerry West restaurant, again... More 

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Hello and thank you for completing a review concerning your visit in November. The fall is certainly a lovely time to visit America’s Resort. I am glad you found the complimentary champagne or sweet tea at check in to be a lovely touch. We recently added this small gesture of our appreciation for our guests upon their arrival. For over... More 

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The groundskeeper at the Greenbrier is underpaid. This stately structure sits majestically amidst a beautiful setting and is surrounded by perfectly manicured golf courses and grounds. Unfortunately, the hotel rooms, while not quite on life support, are very tired. The restaurants are plagued by a multitude of dress codes, which makes packing and planning difficult, and a general sense of... More 

Was this review helpful? Yes 1
Robert M, Manager at The Greenbrier, responded to this review

We are so glad to hear that you enjoyed your stay! Thank you for pointing out The Greenbrier's unique landscaping and grounds. We appreciate that you recognized our amazing staff and their incredible efforts in maintaining our grounds. We do apologize for the lapses that you did mention and assure that they are not the typical Greenbrier experience. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Greenbrier? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Main dining room(28)
  • Bunker Tour(25)
  • Golf course(14)
  • Indoor pool(9)
  • Afternoon tea(7)
  • New casino(6)
  • Very nice(6)
  • Very good(5)
  • Dress code(5)
  • Top notch(4)

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Greenbrier 5*
Number of rooms: 710
Reservation Options:
TripAdvisor is proud to partner with Expedia and TripOnline SA so you can book your The Greenbrier reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

733 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (718)
Viewed
Hotel & grounds (289)
Viewed
Room/suite (119)
Viewed
Pool/beach area (31)
Viewed
Business center/function rooms (7)
Viewed
Family/play areas (11)
Viewed
Dining (32)
Viewed
Bathroom (8)
Viewed
View from room (15)
Viewed
0:29
Videos (2)
Viewed
Other (204)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay