We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
5.0 of 5 Resort   |   300 W Main St, White Sulphur Springs, WV 24986
Hotel amenities
Save Saved
You added The Greenbrier to your Saves list
The Greenbrier
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
85%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Jeff C Matthews, North Carolina
  • Overview
  • Reviews (1,405)
  • Photos (655)
  • Amenities
  • Q&A
  • Room tips (344)
  • Location
  • More
Write a Review

1,405 people have reviewed this hotel

Traveler rating
    895
    295
    129
    56
    30
See reviews for
325
625
15
191
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Matthews, North Carolina
Top Contributor
105 reviews 105 reviews
37 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here with my wife and attending a business meeting with some of our customers. The resort itself is beautiful and well maintained in an old school manner. The rooms are very nice but not over the top and the bellmen were very nice. I did get to gold on Old White which is very nice but I'm not... More

Was this review helpful? Yes
Scott Depot, West Virginia
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is so large an beautiful. The staff was extremely courteous an polite. Loved riding the little buses around to the pool an other locations. The grounds are beautiful an well kept. Food is delicious an the only downfall would be very expensive. Really enjoyed our visit!

Was this review helpful? Yes
Charleston, South Carolina
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

great stay to see the Saints practice for football camp- wonderful people and staff there- just enjoyed all of it and plan to go back- food was delicious and the service was amazing- from the bell staff to the waiters and housekeeping- all was just first class- will for sure go back-

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to leave a review of your recent visit! Thank you so much for recognizing our wonderful staff and the exceptional customer service and warm hospitality that they provide our guests. The Saints began on-field workouts in a non-padded practice session on Friday, July 25 from 8:50-11:40 a.m. followed by a walk thru from 4:30-5:30... More

Dallas, Texas
Top Contributor
227 reviews 227 reviews
30 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

There's much to appreciate about The Greenbrier--landscaping, outdoor activities, ambience. But when you're paying five-star hotel prices, you expect five-star hotel quality. The Greenbrier often delivered three-star at best. During our week-long vacation, we found quality varied across the board--some outdoor activities were excellent, some not so good. Some restaurants were superb, some not so good. Few of the food... More

Was this review helpful? Yes 4
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Dear Guest, The Greenbrier is a luxury resort, and we pride ourselves on offering an unparalleled range of amenities and activities as well as exceptional customer service throughout our 10,000-acre property. Enjoying this world-class experience does come at a cost, and so we do our best to publish all rates, fees, gratuities and menus on our website so that there... More

Top Contributor
136 reviews 136 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just completed another wonderful family vacation at The Greenbrier. We stayed in a 3 bedroom cottage on Baltimore Row. The cottage was beautiful. Quiet. Bedding very comfortable. I would say that the only negative was the housekeeping service during this visit. There were only 2 towels left each day in the bathrooms and the dirty dishes in the kitchen... More

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you for your review and return visit to The Greenbrier. We are so glad that you enjoyed your stay in one of our Baltimore Row Cottages. Once the summer retreat of General Robert E. Lee, the guesthouses of Baltimore Row offer some of the best views of the north lawn. The cottages are available with two, three and four... More

Plano, Texas, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second trip to The Greenbrier. The first time we stayed in the hotel; this time we stayed in one of the houses on the grounds. The house was absolutely wonderful. As always, the service in all areas of this resort is impeccable and the staff is wonderful. The grounds are beautiful, the pool is beautiful, the hotel... More

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We appreciate you taking the time to leave a review of your recent visit! Thank you so much for recognizing our wonderful staff and the exceptional customer service and warm hospitality that they provide our guests. We hope that you make a visit to The Greenbrier an annual tradition! More

Columbus, Ohio
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Spent a special anniversary at the Greenbrier with family. Accommodations, staff, services and dining all were excellent. Our stay in a cottage was perfect. The four master bedrooms were large and graciously decorated. The living room had a lot of furniture but didn't feel crowded. Everything is immaculately clean. The staff could not do enough to make our stay memorable.... More

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you for noticing our emphasis on creating a family-friendly environment here at The Greenbrier! We understand how important special occasions are for our families and we do our best to make them absolutely memorable! Children 12 and under receive a "VIP Card" upon check-in that is redeemable for daily prizes and can participate in our "Kids Play Free" program... More

Durham, North Carolina, USA
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

recently returned to the greenbrier for for a conference. quite a few changes since my last visit. the casino is finished. you can lose money there pretty quickly. of course my friend won 600$ on a 25 cent slot machine.... prime 44 remains the best restaurant in the place. forum is only so-so. The decorating scheme is still the loud... More

Was this review helpful? Yes 1
Robert M, Manager at The Greenbrier, responded to this review

We are so happy to hear how much you enjoyed your recent visit to The Greenbrier! Thank you mentioning our revised dress code. The dress codes vary from outlet to outlet and it is best to review the dress codes on our website prior to arrival. One tradition that still carries on for over 100 years now is dressing in... More

North Palm Beach
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The entrance drive was breathtaking... we were greeted by a doorman whose voice made you feel like his best friend. The room was perfect, quiet , well-cared for , and located near the Congressional Suite. Drapers was great for breakfast , Pool Restaurant for lunches and West 44 for dinner. Wine list at 44 could have had more of a... More

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

Thank you for letting us know about your golf getaway! The Greenbrier is proud to offer five championship golf courses including the Old White TPC (host to The Greenbrier Classic, a PGA TOUR FedEx Cup Event) and Oakhurst Links. Built in 1884, Oakhurst Links is a unique 30-acre course, museum and clubhouse listed on the National Register of Historic Places.... More

Mandeville, Louisiana
Top Contributor
61 reviews 61 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second trip to the Greenbrier since it's renovation. This is a graceful and relaxing resort with plenty to offer any age group. Lots of activities for children and relaxing atmosphere for the older traveler. While many children were staying here, it was always quiet and relaxing for those who just want to read or walk the beautiful... More

Was this review helpful? Yes
Robert M, Manager at The Greenbrier, responded to this review

We are so pleased to be able to welcome you back to The Greenbrier! There have been many additions in recent years including the Casino Club (an elegant 103,000 square-foot venue), Prime 44 West (a fine dining steakhouse) and The Greenbrier Classic (a PGA TOUR FedEx Cup Event) and much much more! We hope that we have the opportunity to... More

Owners: What's your side of the story?
If you own or manage The Greenbrier, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Greenbrier? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Main dining room(28)
  • Bunker Tour(25)
  • Golf course(14)
  • Indoor pool(9)
  • Afternoon tea(7)
  • New casino(6)
  • Very nice(6)
  • Very good(5)
  • Dress code(5)
  • Top notch(4)

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Greenbrier 5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com and Expedia so you can book your The Greenbrier reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

655 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (643)
Viewed
Room/suite (105)
Viewed
Pool/beach area (29)
Viewed
Hotel & grounds (253)
Viewed
Family/play areas (11)
Viewed
Dining (24)
Viewed
View from room (12)
Viewed
0:29
Videos (2)
Viewed
Bathroom (5)
Viewed
Other (202)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 
Number of rooms
710

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer