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5.0 of 5 Resort   |   300 W Main St, White Sulphur Springs, WV 24986
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The Greenbrier
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85%
Certificate of Excellence 2014
A recent review
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1,438 people have reviewed this hotel

Traveler rating
    908
    308
    133
    59
    30
See reviews for
329
634
16
201
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (351)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Every room and area in the hotel including the bathrooms are very nice decorated with busy wall papers and beautiful chandeliers. The rooms are very nice but the beds are very uncomfortable. This is a very expensive hotel from the rooms to the food and every activity. The kids enjoyed the indoor and outdoor pool and also the bowling. For... More

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Pensylvania
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This is a terrific historic property with fabulous service. Many of the rooms need updating, but are well maintained nonetheless. The dining was excellent and the sports facilities were the highest caliber. Particularly good was the Café Carlton for light dinner and cocktails (we went for Friday night wine flights and had a tableside tasting lesson from the Beverage Director).... More

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Rocklin, California
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What an outstanding resort. So easy to enjoy all the amenities. Just walking through the trails is a beautiful experience. Jim Justice and his team have created a feeling of ownership for guest. The rooms have a classic southern charm and the room staff makes your stay very enjoyable. My wife and I were there for a few days and... More

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San Rafael, California
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Greenbrier is in a beautiful setting and the rooms are very nice, as is the staff. The one downside is that there is virtually no off-site dining, and all on site dining is very expensive - more expensive than warranted by the quality of the food and dining service. There is a mandatory 22% tip, and a number of... More

Was this review helpful? Yes 1
Saddle River, New Jersey
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have been visiting the Greenbrier for many years and are big fans. You must enjoy it for what it is. An historic hotel on magnificent grounds with plenty to do for all ages. The golf is wonderful and a must for an avid golfer. However, I feel that a few things a in need of attention. We checked in... More

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Philadelphia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Went on a golf trip with 8 other guys. The hotel is old, but elegant. You can tell a lot of money has been spent recently to keep the facilities in top shape. The golf is good, but not great in my opinion. Thought The Old White was a lot more interesting than the Greenbrier Course although I will say... More

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Detroit, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I don't understand the negative reviews? This is a classic old resort that offers everything!! Restaurants are very good. We reserved the cheapest room $430 per night. Big room. Everything is top notch - The gardens, PGA golf courses, Fly Fishing with huge trout in the river, Jeeps for rent, tennis, Paintball, Skeet Shooting, Spa- History all around. Checkout the... More

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Brussels, Belgium
Contributor
18 reviews 18 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this resort for various reasons (location on our travel itinerary, things in the neighborhood, etc.) but also because I wanted to see what it was like. We spent three nights there. Let me begin with a number of very positive elements. It is a very beautiful and grand resort. Staff is helpful and friendly. Valet service is... More

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Shanghai, China
Contributor
19 reviews 19 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Have had the chance to stay here several times and have always enjoyedmy stay and look forward to the next trip. You have to recognize that this is an older property and much of the charm lies in the fact that they replace the carpet and wallpaper with the orginal style of heavy southern influence, think big and bold on... More

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Robert M, Manager at The Greenbrier, responded to this review

Thank you for taking the time to leave a review of your recent visit. The Greenbrier has enjoyed a 66-year relationship with Dorothy Draper & Company, and her legendary style of vibrant colors, floral patterns and bold contrasts is on display around every corner! Thank you so much for recognizing our wonderful staff and the exceptional customer service and warm... More

Jacksonville, FL
Top Contributor
60 reviews 60 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Seeing how much potential there is in this once glorious resort added to our disappointment with our stay at the Greenbrier. First, what they do right. We were very impressed with the setting, grounds and public areas. They are grand and beautifully maintained. The flower gardens are especially impressive and make walks around the property very enjoyable. Also, most of... More

Was this review helpful? Yes 4
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

We appreciate you taking the time to leave a review of your recent visit! Thank you so much for recognizing our wonderful staff and the exceptional customer service and warm hospitality that they provide our guests. Please accept my sincere apologies for the lapses in service and maintenance that you shared. From your comments, it is evident that we failed... More

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Hotel Summarization (Beta)

What travelers say

  • Main dining room(28)
  • Bunker Tour(25)
  • Golf course(14)
  • Indoor pool(9)
  • Afternoon tea(7)
  • New casino(6)
  • Very nice(6)
  • Very good(5)
  • Dress code(5)
  • Top notch(4)

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Greenbrier 5*
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

663 photos of this hotel

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Pool/beach area (29)
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Hotel & grounds (253)
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Family/play areas (11)
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Management photos: Courtesy of the property manager

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Hotel & grounds (6)
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Room/suite (4)
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Pool/beach area (1)
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Dining (1)
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Business center/function rooms (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 
Number of rooms
710

Questions & Answers

Questions? Get answers from The Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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