We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Greenbrier

Certificate of Excellence
300 W Main St, White Sulphur Springs, WV 24986
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
The Greenbrier
Management photos View all
Browse nearby
The Greenbrier
Review This Hotel

1,688 reviews from our community

Traveler rating
    1,077
    356
    152
    67
    36
See reviews for
374
761
17
232
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (441)
Date | Rating
  • English first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (1688)
  • Mar-May only
    (339)
  • Jun-Aug only
    (459)
  • Sep-Nov only
    (460)
  • Dec-Feb only
    (430)
All months
Point Pleasant, West Virginia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

It's easy to take a place for granted. My friends and I attend the annual Woman's Club State Convention every year, held at the Greenbrier. It's so nice to see the friendly, familiar faces of the staff. And we appreciate the kindness and professionalism used toward us and all the guests. This year, we included a luncheon on our schedule.... More 

Was this review helpful? Yes 1
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for your kind review and we were honored to once again host the GFWC - West Virginia annual meeting at the Greenbrier. We are thrilled that you enjoyed the chicken salad at your lunch banquet and to say that it was even better than the chicken salad at Draper’s Café is an amazing compliment. We are glad that... More 

Columbus, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I really, really wanted to fall in love with the Greenbrier resort. Perhaps I set my expectations way too high due to all of the hype. I expected to be wowed and in awe of the Old Southern hospitality and charm that is supposed to exist at the resort. Instead, I am sorely disappointed. Let's start with the room. The... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My wife and I just returned from a two night get away to the Greenbrier. We have visited several times and it is one of our favorite spots. In spite of the financial uncertainty dating back to 2009, the new owner (Jim Justice) has made a serious attempt to retain the classic elegance of this resort while investing in improvements... More 

Was this review helpful? Yes 2
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

We are so glad that you were able to join us once again at The Greenbrier and that you enjoyed your recent visit. The Greenbrier is a luxury resort, and we pride ourselves on offering an unparalleled range of amenities and activities as well as exceptional customer service throughout our 10,000-acre property. Enjoying this world-class experience does come at a... More 

Fenton, Michigan
Top Contributor
82 reviews 82 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We have admired the reputation of The Greenbrier for years. We finally stayed in the hotel for two nights and hope to return frequently. This place is just plain amazing from the moment the valet opens your car door to the moment we opened the door of our sumptuous two room suite; to the moment we set foot in the... More 

Was this review helpful? Yes 2
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

We are honored that you were able to visit The Greenbrier and that a top contributor such as yourself found us to be fabulous, fabulous, fabulous! Thank you for mentioning the service that our staff provides to our guests. We believe that they are greatest asset and we could accomplish nothing without the dedication of over 1800 Greenbrier staff members.... More 

Ashburn, Virginia
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently spent two nights here with a friend to celebrate our 60th birthdays - used a Groupon offer for the rooms. It was a thoroughly enjoyable experience from the time we entered the property - staff are well trained in making you feel welcome. Facility is beautiful and well maintained. A couple of cautions - be prepared to spend money... More 

Was this review helpful? Yes
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for your kind review we are thrilled to learn that you and your friend were able to celebrate your birthdays here at The Greenbrier! We hope to have the honor of helping you celebrate many more to birthdays to come! More 

Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We have visited the Greenbrier many times and the service keeps getting better. There are so man many things. golf, horseback riding, skeet, fishing, hike, casino, bowling. 5 Star food. Here you will see many stars, likeTom Cruise have been spotted.

Was this review helpful? Yes 2
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to leave a review of your recent stay! The Greenbrier is proud of the unparalleled ranges of amenities and activities available for guests. With over 55+ activities there is something for everyone to enjoy at The Greenbrier. We are even prouder that you feel that the service provided by our dedicated Team of over... More 

baltimore md
Top Contributor
66 reviews 66 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Met up with friends at the Greenbrier , what a great time we had catching up and also enjoying Greenbrier , From the time you pull up with the Bellman and Valet helping in your arrival and if you stay in Windsor Club , your greeted by a Concierge will take you to Windsor Club and to your Room ,... More 

Was this review helpful? Yes
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for your kind review, we are glad to know that once again you enjoyed your visit to The Greenbrier. The Windsor Club is the most exclusive accommodation experience at America's Resort. The Greenbrier has taken the club level to extraordinary new heights. The Windsor Club is a deluxe collection of premier accommodations including the most outstanding service and... More 

Akron, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Surprised wife and went to Greenbrier. First visit. First class. Off season so very limited guests...fine with us! Tradeoff is not all restaurants and facilities open. Main dining room anniversary dinner superb. Prime 44 restaurant best prime rib ever! We both agreed. Drapers restaurant went out of way to accommodate special request. Beautiful public areas. Many side rooms for private... More 

Was this review helpful? Yes
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you so much for choosing to celebrate your anniversary with us! We understand how important special occasions are for our guests and do our best to make them absolutely memorable! We are so happy to hear that you were able to enjoy our iconic Main Dining Room; celebrating over 101 years of continuous service. We remain at your service... More 

Fairmont, West Virginia
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Timeless excellence .The service is grand ,the rooms first class and the restaurants from Prime Jerry West to Café Carleton to Drapers are some of the best.A big shout out to the staff of Café Carleton which serve great wines and the meat and cheese plates are some of the best in any country.Keep up the good work.

Was this review helpful? Yes
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Café Carleton, named after our Curator and Interior Designer Carleton Varney, features small plates and wine by the glass or bottle. Comfortable seating and painted murals surround the room to create a warm café ambience overlooking the Casino Club. Tapas-style food with wine flights and fortified libations offer a casual, fun, and fast experience. Whether coming in for a meal,... More 

Nashville, TN
Top Contributor
64 reviews 64 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I did not stay overnight at the Greenbrier since they were overbooked but attended a recent three day Festival here and this is one amazing property. White Sulphur Springs is quaint small town but the Greenbrier appears to be cuts above other main hotels that are five star. There are so many shops and restaurants that you could have plenty... More 

Was this review helpful? Yes
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for your kind review. We are thrilled to learn that you enjoyed The Greenbrier Concert series and we hope that in the future you will have the opportunity to stay with us overnight and explore all that The Greenbrier has to offer! More 

Hotel Review Summarization

What travelers say

  • Main dining room(28)
  • Bunker Tour(25)
  • Golf course(14)
  • Indoor pool(9)
  • Afternoon tea(7)
  • New casino(6)
  • Very nice(6)
  • Very good(5)
  • Dress code(5)
  • Top notch(4)
Questions? Get answers from hotel staff and past guests. Ask a question

775 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (752)
Viewed
Room/suite (124)
Viewed
Hotel & grounds (296)
Viewed
Pool/beach area (33)
Viewed
View from room (17)
Viewed
Business center/function rooms (7)
Viewed
Family/play areas (11)
Viewed
Dining (32)
Viewed
Bathroom (12)
Viewed
0:29
Videos (2)
Viewed
Other (218)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (3)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question