We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Greenbrier

Certificate of Excellence
300 W Main St, White Sulphur Springs, WV 24986
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
The Greenbrier
Management photos View all
Browse nearby
The Greenbrier
Write a Review

1,714 reviews from our community

Traveler rating
    1,092
    359
    156
    71
    36
See reviews for
379
771
17
241
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (445)
Date | Rating
  • English first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (1714)
  • Mar-May only
    (365)
  • Jun-Aug only
    (459)
  • Sep-Nov only
    (460)
  • Dec-Feb only
    (430)
All months
Princeton, United States
Top Contributor
98 reviews 98 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

One of the ladies at the Visitor Center Reststop recommended this to us. Glad we went there even though it was a little off the track. had to drive 3 miles off the interstate to find it but well worth the visit. My husband wanted to take the tour of the bunker there but it was a 90 minute walking... More 

Was this review helpful? Yes
Robert M, Robert A. Mickey, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank your for your review and your recent day visit to The Greenbrier. The Greenbrier is proud to serve our visitors that stop by for the day and other than The Casino (which is not available to non registered guests due to State Laws) all activities and dining options are available to our day guests. We strongly encourage prior reservations... More 

West Chester, PA
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Relaxing. Charming. Good quality food. Historically interesting. So many activities. Fun shopping. Elegant but not stuffy. Thank you Mr. Justice for saving this treasure! We love this hotel. My husband, who is a workaholic, actually relaxed and enjoyed the long weekend. He raved about the French Onion soup, the pool, afternoon tea (unbelievable!) and enjoyed drinks in the casino. White... More 

Was this review helpful? Yes
Cleveland, Ohio
Contributor
12 reviews 12 reviews
7 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Excellent facility and grounds. Staff is well trained and customer oriented. Vast array of different activities within the resort. Beautiful architecture and grounds. Wonderful upkeep of grounds. A lot of history on the grounds of the resort as well in surrounding areas. Great experience. I would highly recommend. Casino. Shopping and restaurants on premises.

Was this review helpful? Yes
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

We are honored to read that you found The Greenbrier Resort to be beautiful and that you enjoyed your stay with us! Thank you for recognizing the efforts of our amazing staff and their incredible efforts in maintaining both our buildings and grounds. We look forward to your return and hope to have the honor of serving you for years... More 

Silver Spring, Maryland
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I would love to give the Greenbrier 5 stars but here's why it only gets four stars. The decor! OMG, never thought I could see so many variations of green carpet, nor so many patterns of floral prints with stripes. Can you say Laura Ashley met Lilly Pulitzer and Talbots and lost their mind with the decor. Definitely not a... More 

Was this review helpful? Yes
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to write a review of your recent visit. Your kind words for our staff members are greatly appreciated; we believe they are our greatest asset. We could accomplish nothing without the dedication of over 1800 team members. Although the Dorothy Draper style and décor will always remain, we understand your comments concerning our décor... More 

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Let me start off by saying the place is very nice. The decor is...interesting...but it is what makes this place unique, and is probably the reason a good number of people go here. The staff were pleasant enough, and the room was clean. It's a huge resort, so there are plenty of things to do. On the other hand, everything... More 

Was this review helpful? Yes
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at The Greenbrier; and please accept my sincere apologies for the shortcomings and disappointments you shared. Your feeling that the value of your dining experiences were not commensurate with the price paid will receive our careful attention; and we will certainly continue to work to improve... More 

Brighton, Michigan
Top Contributor
233 reviews 233 reviews
43 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I ate dinner at the Sam Snead restaurant at the golf course on April 17, 2014. We stayed at this magnificent resort for three nights in April of 2015. While eating dinner at this restaurant, the view was magnificent, the service was great and the food was absolutely delicious. We shared an appetizer of iceberg lettuce salad... More 

Was this review helpful? Yes
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you so much for taking the time to leave a review. As you mention, dining at Sam Snead's is an excellent choice! The Restaurant honors golf legend Sam Snead. Sam Snead first came to The Greenbrier in 1936, and his name has been synonymous with this wonderful resort ever since. His memorabilia is prominently on display at The Golf... More 

Charlotte, North Carolina
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Either the Greenbrier needs to revamp every aspect to justify the fees & expenses, additional to their hotel room charges, or admit they are nothing more than a hotel. There is abolutely nothing "fancy" about this hotel except for the decor. The website will have you believe everyone is walking around in ball gowns and suits - reality? Jeans, sneakers,... More 

Was this review helpful? Yes 8
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Dear Guest, Thank you for taking the time to complete a review regarding your recent stay at The Greenbrier; and please accept our sincere apologies for the shortcomings and disappointments you shared. Your atypical experiences are of course unacceptable and there is no excuse that we can offer for these lapses in services. I am following up with the appropriate... More 

Columbus, Ohio
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I spent a night here this past weekend (April 2015), and we had a great time! We had never been before & were unsure what to expect (we thought it might be a little bit of a "stuffy" crowd). While it is definitely more of a country club type resort, we didn't feel like that inhibited our... More 

Was this review helpful? Yes 3
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for your kind review and thank you for allowing us the honor of helping you to celebrate your first anniversary! ! We understand how important special occasions are for our guests and do our best to make them absolutely memorable! At The Greenbrier the good becomes “extraordinary”, the great becomes “spectacular” and “experiences are timeless and memories last... More 

Glen Allen, Virginia
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 3 nights at the Greenbrier at the end of March 2015. I was there for business and my firm covered the bill, praise be to my employers! We had a traditional room and the MAP plan. The room and food in the plan with tax came to $600 per night, not cheap. 20% tip is automatically added to... More 

Was this review helpful? Yes 3
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to post a review regarding your recent visit to The Greenbrier. 1,800 employees of The Greenbrier work to fulfill our mission statement to our guests’ everyday. We are honored that overall you feel that we lived up to these words. “Our guests will experience world class service with personalized gracious interactions. At The Greenbrier,... More 

Florence, Kentucky
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful place but need 2-3 days for full experience. There are many options and amenities included in the rate and resort fee (per person); however some of the amenities are pricey for a couple or family. I have been 4 times and each time I visited with my wife where we enjoyed most of all the restaurants on site as... More 

Was this review helpful? Yes 1
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

We are so happy to hear that The Greenbrier was once again beyond your expectations! We encourage all guests considering a trip to The Greenbrier to visit our website first to learn about our unparalleled range of activities prior to arrival. We hope to welcome you back for another visit soon! More 

Hotel Review Summarization

What travelers say

  • Main dining room(23)
  • Bunker Tour(23)
  • Golf course(12)
  • Afternoon tea(7)
  • Very nice(6)
  • New casino(5)
  • Indoor pool(4)
  • Dress code(3)
  • Very good(3)
  • Top notch(3)
Questions? Get answers from hotel staff and past guests. Ask a question

782 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (759)
Viewed
Room/suite (125)
Viewed
Pool/beach area (33)
Viewed
Business center/function rooms (7)
Viewed
Hotel & grounds (296)
Viewed
Family/play areas (11)
Viewed
Dining (32)
Viewed
View from room (17)
Viewed
Bathroom (12)
Viewed
0:29
Videos (2)
Viewed
Other (224)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (3)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question