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The Greenbrier

5.0 of 5 300 W Main St, White Sulphur Springs, WV 24986
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Certificate of Excellence 2014
The Greenbrier
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The Greenbrier
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1,669 reviews from our community

Traveler rating
    1,063
    354
    149
    67
    36
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370
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chapel Hill, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars NEW

I phoned reservations a week prior to visiting The Greenbrier, rather short notice, i spoke with Julie in reservations who was patient and answered all my questions. She was kind approachable and accommodating. She set the tone for what was to be a wonderful, lovely, restful visit. My husband and I arrived a bit early for check-in and were given... More 

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Charleston, West Virginia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband & I have visited the Greenbrier Resort grounds before during the PGA tour and were very pleased which made us to decide to visit on Valentine's Day weekend for an actual overnight stay. Overall the resort was amazing. Clean, very attentive staff and lots to see despite the high amount of snow falling outside. My main issue with... More 

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Washington DC, District of Columbia
Top Contributor
130 reviews 130 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Back in a hey day long ago, The Greenbriar was the 'it" place to spend a long weekend for the wealthy and political scene of MD/DC/VA. It remains a destination place for golfers, those on their way to Greenbriar State Park and points further north. Weddings, small staff retreats and other common functions make the Greenbriar an ideal spot. We... More 

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Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

We appreciate you taking the time to leave a review of your August visit to The Greenbrier! Thank you so much for recognizing our wonderful staff and the exceptional customer service and warm hospitality that they provide our guests. We are honored that for a weekend you able to step back in time and just relax and enjoy the company... More 

Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am biased, and I don't care. The friendliest staff I was fortunate to encounter again, no phony facades that fade as soon as one's back is turned; just see one Mark and others at the front desk. My room was superb, (second floor near the elevator) an easy hop to the lobby and the fabulous 1st floor dining area.... More 

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Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to leave a review of your recent visit. The Greenbrier has enjoyed a 65-year relationship with Dorothy Draper & Company, and her legendary style of vibrant colors, floral patterns and bold contrasts is on display around every corner! Carleton Varney continues her legendary style as the owner of the Dorothy Draper Company and Interior... More 

northern VA
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Greenbeier is the type of hotel that I don't often go to.....namely historic, luxurious, classy and expensive! But it lived up to all of those adjectives. The $ part was ok because we knew that going in and i would have to say that the other three more than compensate for it. My father used to say that you... More 

Was this review helpful? Yes 1
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank for your review. We are thrilled that we good play a small part in helping you to celebrate your 25th wedding anniversary and that your first visit to “America’s Resort” exceeded your expectations. At The Greenbrier, we believe that our first priority– no matter one’s official duties – is to sincerely care about our guests and their enjoyment of... More 

Greenville, North Carolina
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Me and my wife stayed at the Greenbrier for two nights in late February. In every way, this iconic resort and its employees surpassed my expectations. The Greenbrier's rich history is expertly relayed during the morning slide presentation/hotel tour (alternating days, included with resort fee). Also, the 90 minute bunker tour is an opportunity to understand the most unique aspect... More 

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Lebanon, Ohio, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I love the greenbrier as it is always a top notch place to stay, the amenities and dining experience is awesome and always an experience not found in many places in the world. The sporting activities are always ready

Was this review helpful? Yes 1
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

We are simply humbled by your gracious review and we were honored to welcome you back to West Virginia. We are so happy to hear how much you enjoyed your recent visit to The Greenbrier! Our goal is for every guest to leave anticipating their return to America's Resort. We remain at your service and look forward to welcoming you... More 

New York City, New York
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first trip to the Greenbrier. We did a one night bed & breakfast to see if it was 'our cup of tea'. Resolution: the next time it will be at least two or three nights. It is so civilized and hospitable...welcome glass of champagne...a bellman who shared very helpful information and was most gracious...a large, lovely, pristine... More 

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Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for your gracious review. What could be better than spending Christmas at America's Resort? For generations entire families have enjoyed the holiday traditions including visiting Santa, sipping hot chocolate by the fireplace, singing carols and ice-skating under the stars! We are honored to learn that we were able to exceed your expectations during your first visit with us... More 

Senior Contributor
25 reviews 25 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The Greenbrier hotel was recently bought by new owners. The hotel is not what it used to be.The service has become average at best and many of the rooms need updating. The food is mediocre.If all you want to do is play golf and use the spa this is a five star facility.

Was this review helpful? Yes 1
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for your review and we are disheartened to hear that you do not feel that The Greenbrier is what it used to be. With over 237 years of history we can understand why you might say that The Greenbrier was recently bought by new owners, but it might be a more precise statement to say that The Greenbrier... More 

Charleston, West Virginia
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed Valentine's Weekend here a few years ago, so we decided to return this year and "splurge" for the Deluxe room, since we rarely get away overnight without our children. It started nicely when we were greeted warmly at check-in and offered a glass of champagne, which we gladly accepted. Upon being escorted to our room, however, we were... More 

Was this review helpful? Yes 3
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for mentioning your Valentine’s Day visit! We are glad to know that overall we exceed your expectations. Valentine’s Day Weekend is a great time to visit the The Greenbrier. Unfortunately I would be remiss if I did not apologize for the lapses in service that you did experience and I have shared your comments with the appropriate team... More 

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Hotel Summarization (Beta)

What travelers say

  • Main dining room(28)
  • Bunker Tour(25)
  • Golf course(14)
  • Indoor pool(9)
  • Afternoon tea(7)
  • Very nice(6)
  • New casino(6)
  • Dress code(5)
  • Very good(5)
  • Top notch(4)

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Greenbrier 5*
Number of rooms: 710
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

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