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5.0 of 5 Resort   |   300 W Main St, White Sulphur Springs, WV 24986
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The Greenbrier
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85%
Certificate of Excellence 2014
  • Reviews (1,459)
  • Photos (687)
  • Amenities
  • Q&A (2)
  • Room tips (358)
  • Location
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1,459 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (358)
Date | Rating
  • English first
  • Portuguese first
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English first
Seattle
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

The resort is a bit out of the way, but you can arrange for a pick up from Roanoke if needed. From pony camp for the little ones to a luxurious spa day, here are a few things we participated in: golf, river rafting, hiking, bike riding, bowling, bicycling, relaxing at the pool, sport trap shooting, Bunker Tour, afternoon tea... More

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Moorestown, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

Just returned from our annual family visit to Greenbrier. We enjoyed perfect weather and excellent hospitality at America's Resort. The addition of free nightly concerts in the main Lobby were a nice touch at the end of the day. The upgraded rooms and upgraded menu at the outdoor pool were pleasant surprises. We look forward to our return visit soon.

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Dayton, OH
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent a long weekend at the Greenbrier, in a deluxe accommodation, and we were impressed by the grounds and the historic hotel. The food and waitstaff in the main dining room, Italian restaurant, and Prime 44 were very good. The bunker tour was very informative, and I would recommend if you are a history buff. Make sure you do... More

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Cincinnati, Ohio, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

An amazing hotel that has retained the same classic look it had in its prime. It's rich with history. Each room, restaurant, sitting area, or bar has it's own unique decor and appeal. Despite some of the other reviews, I found my room and the hotel to be immaculate. We were pleasantly surprised by the size and decor or the... More

Was this review helpful? Yes 1
Troy, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Had the opportunity to spend two days at the Greenbrier and it did not disappoint. Outstanding golf choices. The Meadows being the most friendly of the three courses. The Infinity Pool is a beauty and a relaxing way to spend the afternoon. The staff is top notch and willing to assist without hesitation. A nice touch are the a-cappella groups... More

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

my husband and I went to a golf event at the Greenbrier. The food at the Italian restaurant and at the banquet we attended were very mediocre and very overpriced for what we paid. It is a beautiful old place and the golf was great. I realize the Greenbrier is pricey but we certainly expected more than what we got.

Was this review helpful? Yes 1
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to write a review of your recent stay at The Greenbrier; and please accept our sincere apologies for the shortcomings and disappointments you shared. From your comments, it is evident that we failed to provide you with the impeccable service and memorable experiences our guests have come to expect. I apologize that your dining... More

Charlotte, North Carolina
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our first visit to the Greenbrier, certainly could not complain about the grounds, absolutely beautiful. Pros: Friendly helpful staff, very comfortable room, good food, and the bonus of having a casino on site. Nearby town of Lewisburg is very quaint and neat place to visit. Cons: The decor is very "floral" and a little too much pink for... More

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Robert M, Manager at The Greenbrier, responded to this review

We are so glad to hear that you enjoyed your stay! The Greenbrier is a luxury resort, and we pride ourselves on offering an unparalleled range of amenities and activities as well as exceptional customer service throughout our 10,000-acre property. Enjoying this world-class experience does come at a cost, and so we do our best to publish all rates, fees,... More

Wellesley, Massachusetts
Contributor
19 reviews 19 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

You know a vacation was worth every penny, when your children's teachers, coaches, and friends' parents have all heard how wonderful it was within a week! Before we left, kids were all nagging about how there's "nothing in West Virginia!". Now, they all are anxious to return. The beauty of the place is that one can be as busy as... More

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Robert M, Manager at The Greenbrier, responded to this review

Thank you for noticing our emphasis on creating a family-friendly environment here at The Greenbrier! We understand how important family vacations are for our families and we do our best to make them absolutely memorable! Children 12 and under receive a "VIP Card" upon check-in that is redeemable for daily prizes and can participate in our "Kids Play Free" program... More

Fairmont, WV
Top Contributor
132 reviews 132 reviews
42 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the most wonderful resort I've ever enjoyed. We've been here three times and it's still amazing! The staff are just wonderful--they make you feel welcome and pampered. The resort itself is a "trip back in time"--very rare these days. Everything is very well-maintained and inviting. Yes, it's expensive but well worth it! We were there for the Business... More

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Robert M, Manager at The Greenbrier, responded to this review

Thank you for taking the time to write a review of your recent visit. Your kind words for our staff members are greatly appreciated; we believe they are our greatest asset. We could accomplish nothing without the dedication of over 1800 team members. Thank you for the pictures that you posted. The Greenbrier has over 700 rooms; each one is... More

Miami, Florida
Top Contributor
332 reviews 332 reviews
65 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Attended a convention at this resort that had been built up as being the best of the best. I left feeling as if my pockets had been picked and bewildered as to why it had such fame. Service was good. Room was below average. Torn carpeting in the living area and closet. A closet with one bar for clothing and... More

Was this review helpful? Yes 2
Robert M, Vice President of Guest Relations at The Greenbrier, responded to this review

Thank you for taking the time to leave a review; from your comments, it is evident that we failed to provide you with the impeccable service and memorable experiences our guests have come to expect. It is our belief that our first priority at The Greenbrier – no matter one’s official duties – is to sincerely care about our guests... More

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Hotel Summarization (Beta)

What travelers say

  • Main dining room(28)
  • Bunker Tour(25)
  • Golf course(14)
  • Indoor pool(9)
  • Afternoon tea(7)
  • New casino(6)
  • Very nice(6)
  • Very good(5)
  • Dress code(5)
  • Top notch(4)

Additional Information about The Greenbrier

Address: 300 W Main St, White Sulphur Springs, WV 24986
Location: United States > West Virginia > White Sulphur Springs
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Greenbrier 5*
Reservation Options:
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

687 photos of this hotel

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Bathroom (6)
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Hotel & grounds (254)
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Room/suite (107)
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Pool/beach area (29)
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Business center/function rooms (7)
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Family/play areas (11)
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Dining (25)
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View from room (12)
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Videos (2)
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Other (222)

Management photos: Courtesy of the property manager

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Hotel & grounds (6)
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Room/suite (4)
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Pool/beach area (1)
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Dining (1)
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Business center/function rooms (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 
Number of rooms
710

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Greenbrier and other travelers.
2 questions
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Lexington, North Carolina, United States
2 days ago
Lexington, North Carolina, United States

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Questions? Get answers from The Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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