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SpringHill Suites Wheeling

Certificate of Excellence
3.0 of 5
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908 National Road, Wheeling, WV 26003
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1 room 1 guest
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SpringHill Suites Wheeling
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212 Reviews from our TripAdvisor Community

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Traveler rating
    107
    84
    15
    4
    2
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68
68
5
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
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English first
  • All months
    (212)
  • Mar-May only
    (43)
  • Jun-Aug only
    (86)
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    (34)
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North Royalton, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

The room was clean, except the black gunk around the drain in the sink. Clean was the only plus here! $4 for a bottle of water, robbery! King "Suite" is a room about the same size as any other hotel room except there is a wall that seperates the room into 2 areas where a bed is in one side... More 

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Dayton, Ohio
Level Contributor
127 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stay here when I come to town for work and I love it. I used to stay at Oglebay, but stayed here once because of Oglebay being booked and haven't stayed anywhere else since. The breakfast is good, the rooms are clean, the staff is nice and the location on top of the mountain is perfect. This is a... More 

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Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed 1 week ago

SpringHill on the surface is what you would expect; a clean, biz/suite hotel that seems updated and has a noticeably higher room rates for the area. Not a big deal, I don't mind paying up for a better stay. I wish that were the case. We checked in early in the afternoon to drop off our bags and go out... More 

Was this review helpful? Yes
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your stay at our hotel. We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. I am sorry to hear that you were not satisfied with the climite controls in the room.... More 

Frankfort, Kentucky
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed at this hotel this year. I'm very sorry that I forgot to leave a [good] review the first time. I was there in March and again this month so I would definitely recommend this hotel to anyone. It's a lovely facility with clean rooms and professional staff.

Was this review helpful? Yes
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your most recent stay at our hotel. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Once again, thank you for your review and we hope... More 

Delaware, Ohio
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

August 7th and 8th I was in Wheeling for my class reunion. I have stayed at this property several times in the past and I have always been pleased. This stay was no exception. Clean rooms and a great location. The only reason I did not give it 5 stars was there were no beverages in the lobby. I thought... More 

Was this review helpful? Yes 1
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your most recent stay at our hotel. We are deeply elated that we have been your constant hotel of choice when you're in Wheeling. We will look and see what options we can provide for our guests as far as complementary beverages in the lobby. We are always trying to improve... More 

Harrisburg, Pennsylvania
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel based on other reviews, the location and price. We were attending the 3-day blues festival. Overall, the hotel was clean and met our needs. The beds were what I would consider hard, but we do not like a real soft mattress. I did have to call the front desk the 2nd night upon returning to our... More 

Was this review helpful? Yes
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your stay at our hotel. We are glad we were able to meet your needs while you were in town for the annual Bluesfest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to... More 

somewhere
Level Contributor
104 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Decent room. The pool is smallish, but open until 11pm. It worked for our kids. The hot tub was too splashy for some reason. The breakfast was decent, including eggs and sausage. I don't believe there was any waffles or pancakes, etc. The rooms seemed clean, other than one had a stain on the wall that looked like blood. Staff... More 

Was this review helpful? Yes
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your stay at our hotel. We are glad to hear that you enjoyed your stay with us! We truly appreciate your business and are very happy to hear that our staff and service met your needs and expectations. I hope your next stay and just around the corner. Call us if... More 

West Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel was nice and in a good location. And it was QUITE!!! Staff was mostly pleasant, though housekeeping swore several times loudly while talking to each other across the hall. Housekeeping should be trained in guest etiquette, and advised not to yell back and forth to each other as they are cleaning rooms adjacent to each other. One called out... More 

Was this review helpful? Yes 1
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. I do apologize for this bad experience. Please note that this information has been passed on to our concerned staff. This is very disappointing to hear, but we hope you give us another chance to make it... More 

Portland, Oregon
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice property, quiet rooms. The only thing available was a king "suite" so we paid more than we wanted, but were willing, given it was the end of a long days drive. The bed was comfortable and I think the extra "living area" helped buffer any noise from other rooms down the hall. We faced the front of the property... More 

Was this review helpful? Yes
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Thank you for taking the time to comment about your stay at our hotel. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property just right outside of downtown Wheeling. Our hotel has an excellent location that brings our guest just a few minutes away from... More 

salzburg
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Locaed on a hill with nice views - probably - from all rooms; hotel well run, tastefully decorated, very friendly and welcoming staff; rooms, beds comfortable; good breakfast selection with excellent(!) coffee. I particularly liked the evironment policy of this hotel - a choice of not changing bed sheets every day, re-use towels, etc. (I am always astonished why not... More 

Was this review helpful? Yes
Chris H, General Manager at SpringHill Suites Wheeling, responded to this review

Wow! Thank you for taking the time to give us such a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

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