While traveling halfway across the country to relocate for work,at 10 pm after driving for 7 hours I had no expectations or desires beyond cleanliness and quiet. This hotel delivered that and so much more! Quality and great customer service. The staff took great personal pride in this recently refurbished property which is well deserved. The room furnishings were above...
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Thanks for the positive review! We really appreciate your feedback! I'm so glad that we could be an "unexpected delight" for you.
We really do take a lot of pride in the hotel, and were glad you could be our guest for a few hours at least. Please come back when you can spend more time. You will love our...
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Good place, a bit pricey but you get what you pay for...
Thanks for your positive review of our hotel! I'm glad that you felt that you "got what you paid for"! I really feel that we offer a selection of amenities that most hotels in our price range cannot match. Thank you for your feedback. It was our pleasure to be able to serve you and I hope you will stay...
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It's been a couple years since we last visited this hotel. The upgraded Aquatic Center, water falls and outdoor fire pit is really nice. We did miss the steps to the neighborhood above to walk our dogs. We were given directions to Oglebay Park, which was really neat - thank you. We of course liked the freshly made cookies :)
Thank you so much for that very nice review! I'm glad that you came back to visit us after so long away! We have changed quite a bit in two years! The Aquatic Center and Teak Garden are popular recent additions and It is great that you got to enjoy them.
You also mentioned our neighbor Oglebay Park and what...
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Steve at the front desk was very helpful as everyone else was. The pool the,the hot tub was very good. Would stay here again.
Wow! Best Hampton Inn ever. That is high praise! Thank you for those kind words! Our goal really is to be the very best Hampton Inn in the country. Feedback like yours lets us know that we are on the right track!
I also want to thank you for mentioning our team member Steve by name. Thanks to you he...
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I stayed at the Hapton Inn in Wheeling WV and it was GREAT. The best poll and hot tubs I've had at any hotel. I stay out 3 nights a week and this is one of the best Hamptons I have ever stayed at.
Thanks for the positive review! It is great to hear from experienced travelers like yourself, especially regular Hampton Inn travelers. We are truly committed to offering a world class level of service here and appreciate your feedback.
Thanks also for mentioning our Aquatic Center's pool and hot tubs. I'm so glad that you enjoyed them during your stay! I hope...
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My husband and I stayed here over Easter weekend while we were visiting family. From the moment we arrived, we were impressed. From the outdoor patio area to the lobby, everything was clean and modern. The stone patio area was such a nice touch. It had a grill and a fire pit that they lit at night. We had a...
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Wow! Thanks for the great review! It was really kind of you to take the time to share your thoughts with us. Whenever we get a great review like yours, I feel like we have made a genuine connection with a guest, and that is always very rewarding.
I'm really glad that you enjoyed the Aquatic Center and the Teak...
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Stayed here for one night while attending a business meeting in the area. Noticed several guests appeared to work for the various companies involved in the 'fracking' industry. Hotel offered a boot cleaning station with boxes of rags marked clean and dirty which was a nice touch and a good move to help keep the facility cleaner. Also noticed a...
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Thanks for taking the time to review our hotel. Feedback from experienced travellers like yourself is an invaluable tool for our team, but more than that, we appreciate the opportunity to connect with our guests!
I'm so glad you mentioned the boot cleaning station in your review. You are correct that we have been very busy with business associated with...
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My husband had business in Wheeling and the kids and I tagged along. No larger rooms so we ended up with connecting rooms. More than enough room for 5 of us. I'm not sure how the cost stacks up against other area hotels (one room paid for through work, the other with a free night) but whatever it is, it's...
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I am really glad that you enjoyed your stay with us! Thanks for taking the time to tell us about it! There is nothing more important to us than connecting with our guests!
Thanks also for your kind words about our beautiful new Aquatic Center and our hot "On the House" breakfast bar. I am also a fan of the...
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My husband and I recently stayed here when traveling to go to a concert at Wheeling Island Casino. I would highly recommend this hotel. We were made to feel very comfortable and at home by the owner and staff. They were extremely nice and gave us some good recommendations for restaurants and taking a cab in to the casino (not...
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Thanks for taking the time to write such a great review! Reading it absolutely made my day! I will definitely share it with the owner and the rest of the team!
It was especially rewarding to read your comments about the service our staff provides. We truly believe that "It is the Staff not the Stuff!" (Although having a great...
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There are not a lot of places to stay close to city center, so we opted to up our budget and stay here. Overall, this Hampton is exceptional. It's been years since I have stayed at a motel with such a bustling staff. They care for the place like it is their own and treat their guests like royalty. This...
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Wow! Thanks for the great review! We really appreciate you taking the time to share your thoughts with us. I especially liked what you said about our staff. We really do want to treat our guests like royalty!
Thanks also for your comment on our Teak Garden, which will soon feature a, state of the art, outdoor kitchen. It will...
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59 Reviews
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