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Comfort Inn Triadelphia

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675 Fort Henry Road, Triadelphia, WV 26059
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1 room 1 adult
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Comfort Inn Triadelphia
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120 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was very clean and everyone was very friendly and helpful...we had an electrical issue with our room and Tom from the front desk was able to help us out in a timely manner...I'll be staying again and highly recommend it to everyone else

Helpful?
3 Thank Justin J
TriadelphiaComfortGM, Guest Relations Manager at Comfort Inn Triadelphia, responded to this review

Dear Justin J, I apologize for the inconvenience due to the electrical issue , I am glad that it was corrected by our front desk staff. Thank you for the positive feedback on your overall stay, we would be very glad to have you again. I hope you will visit us soon. More 

Huntington, West Virginia
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 19, 2015

As a loyal Choice reward member, I chose this hotel during a recent trip to the Wheeling, WV area for work. The front desk staff (Tom and Tia) went out of their way to welcome me and make recommendations for shopping and dining in the area. They both were professional and friendly and went "the extra mile" and left a... More 

Helpful?
2 Thank Melissa F
TriadelphiaComfortGM, Guest Relations Manager at Comfort Inn Triadelphia, responded to this review

I am glad that you enjoyed your stay with us! Thank you for appreciating our efforts in providing our guests an excellent customer experience. We are looking forward for your next visit with us! More 

Charleston, West Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 18, 2015

I have been traveling for over 20 years for work. I'm on the road over 75% of the year. I love this hotel. The owners have done extensive upgrades in recent years and the staff is exceptional. They know their customers by name and go out of the way to make you feel at home. Tom has been with the... More 

Helpful?
2 Thank Esther S
TriadelphiaComfortGM, Guest Relations Manager at Comfort Inn Triadelphia, responded to this review

More 

Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 31, 2015 via mobile

I've stayed at this location a number of times over the summer. Usually I was in town for unfortunate circumstances, and the staff made my trip brighter. They always had a smile and hello waiting for me when I passed the front desk. They have gone out of their way to make me as comfortable as possible and if there... More 

Helpful?
1 Thank ClintCarter14
TriadelphiaComfortGM, Guest Relations Manager at Comfort Inn Triadelphia, responded to this review

Thank you for being our loyal fan! We are very grateful that we exceeded your expectations in having an excellent customer service except for some amenities that you weren't satisfied with. Thank you for your feedback rest assured that this will be forwarded to our management to have them resolve it immediately. Thank you for your business and hope to... More 

Gettysburg, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 16, 2015

We arrived at the Comfort Inn after driving all day. We had made our reservation through the 800# & wanted to be sure it would qualify for the Choice Privileges promotion. Tom was so helpful in getting our room, asking about our wake-up call before we did. Telling us the hours for the pool & breakfast. He made sure our... More 

Helpful?
2 Thank Lana F
TriadelphiaComfortGM, Guest Relations Manager at Comfort Inn Triadelphia, responded to this review

Hello Lana F, Thank you very much for your feedback! We certainly want you to enjoy the our facilities and services here at our hotel. Your satisfaction is truly quite an accomplishment for us. We will share your comments with our staff and we look forward to your next visit! More 

Fayetteville, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 15, 2015

Room was very clean, breakfast food & space very good. The best part was their staff. Tia offers amazing customer service, she went above and beyond to make sure we were comfortable when we checked in after a weary travel, rare in todays world. Upon checkout, Candi, Megan & Tina were exceptional too! A+! THANK YOU!

Helpful?
1 Thank Greg J
TriadelphiaComfortGM, Guest Relations Manager at Comfort Inn Triadelphia, responded to this review

Hello Greg J, Thank you very much for sharing with us your 5 star experience here at Comfort Inn Triadelphia. We are delighted to hear that we exceeded your expectations in terms of accommodations as well as efficient and courteous customer service. On behalf of Candi, Megan, Tina, and our entire staff, we thank you for choosing our hotel! More 

Ladson, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 14, 2015

I travel a lot for work and was passing thru and stopped here by chance to stay for the night. My first impression was the parking lot was full, but I'll try anyway. When I made contact with the young ladies at the front counter the first thing I heard and saw was a welcoming hi and a smile. After... More 

Helpful?
1 Thank James C
TriadelphiaComfortGM, Guest Relations Manager at Comfort Inn Triadelphia, responded to this review

Hello James C, It was certainly our pleasure to make your stay here at Comfort Inn Triadelphia a home away from home. We are also pleased to hear that you were satisfied with the hospitality of our staff and the convenience of our amenities during your business trip and we hope to see you again soon! More 

Newport News, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 4, 2015 via mobile

Other than the water issue, our stay was great. (We had no hot water or working toilet most of the 2 days. I understand things happen but it could have been handled differently). Other than that: Friendly staff, clean rooms, really comfy beds, good free breakfast and great location with alot of nearby restaurants.

Helpful?
1 Thank tamgrant76
TriadelphiaComfortGM, Guest Relations Manager at Comfort Inn Triadelphia, responded to this review

Thank you for your compliments to our staff, hospitality and breakfast layout. I also want to apologize for the inconvenience that you encountered, though I'm very glad that this did not detract too much from your overall experience. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we... More 

Reading, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 29, 2015

We stopped at Comfort Inn on our way home from vacation, BEST choice we've made in a long time! We were welcomed by the nicest front desk clerk, Tia. She was so sweet, friendly & helpful! She was just WONDERFUL!! she answered all our questions & went out of her way to help us. The rooms were AWESOME!!! The beds... More 

Helpful?
1 Thank smithmiss132
TriadelphiaComfortGM, Guest Relations Manager at Comfort Inn Triadelphia, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We... More 

Triadelphia, West Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 28, 2015

Brie and Tom are the best they Know me by name and every time I call, they are Great. If I have computer problems, directions or a recommended place to eat they come through. The bar, well its OK, at least they serve beer. LOL

Helpful?
1 Thank Chris E
TriadelphiaComfortGM, Guest Relations Manager at Comfort Inn Triadelphia, responded to this review

Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We appreciate your acknowledgment of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! Thank you so much... More 

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