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Comfort Inn Triadelphia

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675 Fort Henry Road, Triadelphia, WV 26059
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Comfort Inn Triadelphia
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Comfort Inn Triadelphia
Comfort Inn Triadelphia
Comfort Inn Triadelphia
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89 reviews from our community

Traveler rating
    31
    29
    9
    8
    12
See reviews for
19
14
6
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Millersburg, Ohio
Top Contributor
209 reviews 209 reviews
29 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stopped late to get some sleep and wish I would have driven the last 2 hours. The hotel was expensive and filled with oil and gas workers. It was quiet but dirty. The entrance was dirty, the room was fairly clean. The washcloths were filthy. They are making a ton of money from oil and gas but not reinvesting the... More 

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Germantown, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

3/15/15. Tia was incredible. She met us at the front desk with a smile and was very professional. Having just lost my father, I called the hotel on the road and she began to work with me immediately to appreciate my grief and also make me feel very at home. The room was incredibly large, clean and a very good... More 

Was this review helpful? Yes
TriadelphiaComfortGM, Guest Relations Manager at Comfort Inn Triadelphia, responded to this review

Thank you so much for acknowledging the efforts of our staff (Tia) to make you feel comfortable and at home. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! I am pleased to learn that you enjoyed the value and the amenities of our hotel!... More 

Triadelphia, West Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

Tom and Brie were both great at their jobs and very friendly. They both went out of their way to make sure that we were comfortable and had great knowledge of the surrounding areas. Rooms were well priced and very clean. Breakfast was a self serve with many options. Our overall stay was one of the best that we've had... More 

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TriadelphiaComfortGM, Manager at Comfort Inn Triadelphia, responded to this review

Dear Jake Stearnz, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We would like to thank you especially for pointing out the efforts of our hardworking staff, Tom and Brie, to treat you like family and make you feel at home!... More 

Staten Island, New York
Contributor
14 reviews 14 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We stopped in this "dump" at 1:00 AM and were glad that there was a vacancy on a frigid cold ice filled night. When we skated our way from the crowded parking lot full of trucks and trailers to the $85 room it could have been a huge mistake. It felt like we were on uneven rocky floor but we... More 

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TriadelphiaComfortGM, Manager at Comfort Inn Triadelphia, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope to see you... More 

Toledo, Ohio
2 reviews
5 of 5 stars Reviewed February 16, 2015

I had to stay here because of the weather - I am really glad I did! I was welcomed by Tia, who was the nicest person who went out of her way to make me feel welcomed and make me laugh after driving for 9 hours! The hotel room is huge, clean, the bed is comfortable!! Thanks again for everything,... More 

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TriadelphiaComfortGM, Manager at Comfort Inn Triadelphia, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality (Tia). It is wonderful to hear of the great impression we made with our amenities (huge hotel room and comfortable bed) and services. Thank you for sharing this review. More 

1 review
4 of 5 stars Reviewed February 15, 2015

Staff was so kind and helpful, John and Tia were very courteous, they were very helpful in getting us rooms together and helping us find food for hotel delivery. Not many options close by to walk or drive to for food. Rooms were new and clean.

Was this review helpful? Yes
TriadelphiaComfortGM, Manager at Comfort Inn Triadelphia, responded to this review

I'm happy to hear that we were able to meet your expectations in many ways, though I am sorry that you found our location to be inconvenient. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done. We are so glad that your stay was enjoyable... More 

Traverse City, Michigan
1 review
5 of 5 stars Reviewed December 15, 2014

Brie and Tom always welcome you with a smile. With these two people at the front desk. There is no better place to stay. Awesome people. Very clean rooms. The bar is always fun. I have stayed in other motels in the area and these is no comparison. Free breakfast is another great valve,

Was this review helpful? Yes
TriadelphiaComfortGM, Manager at Comfort Inn Triadelphia, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible especially Tom and Brie. It is so rewarding to hear that we were able to provide a clean experience. I am so glad that you enjoyed our free breakfast. We look forward... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 12, 2014

We usually only stay at holiday inns because of this issue but it was a quick trip down for the both of us. We had an event in Wheeling. The location was great. Drive 5 mins to restaurants, 15 to downtown. Check-in was quick, and considerate. My husband had gone to park the car, and as I was a lone... More 

Was this review helpful? Yes
TriadelphiaComfortGM, Manager at Comfort Inn Triadelphia, responded to this review

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! It is so rewarding to hear that we were able to provide a clean and comfortable experience. However, It is disheartening to learn that you did not enjoy... More 

1 review
5 of 5 stars Reviewed December 7, 2014

I was really impressed with this hotel. The staff who checked us in were Brie and Tom and the were wonderful. The rooms are gorgeous, all you can eat free hot breakfast, and really nice indoor pool. What more could you ask for?

Was this review helpful? Yes
TriadelphiaComfortGM, Manager at Comfort Inn Triadelphia, responded to this review

It is wonderful to hear that you enjoyed your most recent stay with us and that you have rated our hospitality, services and the value we provide to our guests so highly! We're so glad to hear that Brie and Tom were able to shine with customer service and we will be sure to celebrate your review with them and... More 

Germantown, Maryland, United States
1 review
5 of 5 stars Reviewed November 25, 2014

Moving across the country and this was where we ended up stopping for the night. We´re glad we did, because Brie and Tom at the front desk gave us a great deal on a room and a free upgrade to a brand new suite. Free WiFi, indoor pool, hot breakfast: awesome!

Was this review helpful? Yes
TriadelphiaComfortGM, Manager at Comfort Inn Triadelphia, responded to this review

We are thrilled to see that you enjoyed your time in our hotel! We have shared your compliments with Brie and Tom, and they were honored that you mentioned them by name. Thank you for giving us the opportunity to recognize them for a job well done! Comments like this inspire us to work even harder to ensure that you... More 

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