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Hampton Inn Summersville

Certificate of Excellence
2.5 of 5
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5400 Webster Road, Summersville, WV 26651
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Hampton Inn Summersville
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Ranked #4 of 7 Hotels in Summersville
Certificate of Excellence
A recent review
4 of 5 stars Reviewed February 28, 2015
Betts H Bruce Peninsula, Canada
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220 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Summersville
See the most recent reviews
Summersville, West Virginia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 28, 2015

We were traveling home from SC to PA and wanted a comfortable and clean place to stay. We were first disappointed to find that there wasn't a hot tub or jacuzzi on site. The staff was awesome and the entire facility was extremely clean. The morning breakfast was exactly what our family needed too. Unfortunately, the room needed updated. The... More 

Was this review helpful? Yes 3
HamptonInnWV26651, Manager at Hampton Inn Summersville, responded to this review

Thank you for your recent visit to our establishment and for the feedback regarding your stay. I would like to apologize for the negative experience you encountered while staying with us. It is not the standard practice of our hotel to let these mishaps go unrecognized. Did you report your issues with our front desk staff? We would have gladly... More 

Bruce Peninsula, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 28, 2015

We arrived without a reservation. The reception was warm friendly and accomodating. Great room, looked clean and felt it was very clean, comfortable bed with a duvet and promises that all the covers are washed. Appreciated an assortment of pillow types. Liked the offering of hot water/tea/coffee all day and evening long. There were also two bowls out all day,... More 

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1 review
5 of 5 stars Reviewed February 25, 2015

Enjoyed our stay. We ended at that Hotel due to a severe snow storm and could not asked for a better hotel.The homemade cookie were delicious. Beds were comfortable and room was very clean. Would not hesitate to stay again.

Review collected in partnership with Hampton

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Flemington, United States
1 review
4 of 5 stars Reviewed February 23, 2015

Staff very nice & try their best to please! If staff makes an error they admit it and fix the problem. Weather was very bad but kept hotel clean & warm. Food was good & coffee kept hot and fresh. Would stay again!

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed February 23, 2015

We came because we travel with our dog that they excepted. We come back every year for the cleanliness and friendly staff. A bargain for your bucks! Easy to get to right off rt.19. Good eats not far away. The dam and gorge just 20 minutes down rt. 19...W.V. a wonderful play ground!

Review collected in partnership with Hampton

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Duluth, Georgia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed February 11, 2015

* The people at the front desk are all very friendly and helpful. * The breakfast was very good. Eggs, sausage, gravy, waffles, fresh fruit, oatmeal (loved it), toast, etc. * My room was nice. The linens smelled like someone had just taken them off a clothesline outside! Mmmm, delicious. * The shower area smelled a little mildewy. * I... More 

Was this review helpful? Yes 1
HamptonInnWV26651, Manager at Hampton Inn Summersville, responded to this review

Thank you for your recent visit. We appreciate the feedback regarding your stay. It is very important to us that we receive this information so that we may have a better understanding of the guest's needs and expectations. We hope that you will return to our establishment so that you may experience the finished product of the "Forever Young Initiative"... More 

RIPLEY
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 31, 2015

This Hampton Inn lived up to its reputation. The breakfast was excellent and I enjoyed the 24 hr hot beverage station that was setup across from the front desk. The reservation I spoke with was also helpful and efficient.

Review collected in partnership with Hampton

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Fisherville, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 30, 2015

We stay here pretty much every year on our way back from Myrtle Beach. Staff is super friendly, rooms are always clean, and beds are always comfortable. Just make sure you book ahead if you are traveling during March break, the place fills up quickly with people making their halfway stops between Florida and Ontario.

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Woodbridge, Canada
Top Contributor
94 reviews 94 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 28, 2015

Yes, it's a bit dated, but super clean and a very friendly welcome from the staff. Despite our room facing the highway, good sound-proofing gave us a restful night's sleep. Breakfast area was pleasant, clean and breakfast items plentiful. Easy on & off highway. Would definitely stay here again.

Was this review helpful? Yes 1
HamptonInnWV26651, Manager at Hampton Inn Summersville, responded to this review

Thank you for your recent visit! We really appreciate the positive feedback regarding your stay. These reviews help us have a better understanding of our guest's needs and expectations. We will begin our "Forever Young Initiative" renovation within the new year. We are all very excited about this new development and we hope that you will return to see the... More 

Oakville, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 28, 2015

Comfortable, clean, convenient. Comfy beds. Nice staff, satisfactory breakfast. This is an excellent place to break a trip from Florida to Canada. The staff take pride in being helpful. There is a good choice of restaurants in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInnWV26651, Manager at Hampton Inn Summersville, responded to this review

Thank you for the fantastic and positive feedback regarding your recent visit. We always appreciate the reviews from our guests. Our goal is to provide a clean, comfortable and friendly place that our guests can consider their second home. We hope that you will return to our establishment so that you may enjoy the final outcome of our "Forever Young... More 

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