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Sleep Inn

Certificate of Excellence
2.0 of 5
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701 Professional Park Dr., Summersville, WV 26651
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1 room 1 guest
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148 Reviews from our TripAdvisor Community

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Traveler rating
    72
    52
    14
    6
    4
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62
45
12
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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    (148)
  • Mar-May only
    (36)
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    (55)
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    (29)
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Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

This was one of the cleanest, nicest, most convenient hotels we have ever used on many trips to Hilton Head Island from Pittsburgh. The staff was wonderful - warm, friendly, welcoming and knowledgeable ( particularly Pam). We will definitely stay here again.

Was this review helpful? Yes
Gary W, Asst. General Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your wonderful comments with us. We believe our hotel is a really super nice get away too! It warms our hearts when our guests provide feedback that lets everyone know that we take great pride in serving all of our guests and sharing some WV hospitality. I... More 

Seneca, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our room was very clean but did not have fridge or microwave in the room. We were allowed to microwave in the kitchen downstairs. The shower was different but the water pressure was fantastic. Linens on bed felt crisp and new and towels were very fluffy. Loved the duvet. This room was great for me because of my allergies. No... More 

Was this review helpful? Yes
Gary W, Asst. General Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you for taking time to let us know how much you enjoyed your stay with us. Our showers and great water pressure are a crowd favorite. I shared your with comments with the housekeeping supervisor regarding how much you loved the nice crisp linen and fluffy towels. She posted your comment on the bulletin board in... More 

Conover, North Carolina
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Outside appearance is nice and fresh. I like that you have to come in through the lobby. It seems to give an added sense of security. The room was presently clean and the shower was relaxing after traveling all day. The staff was friendly and helpful. They recommended a good restaurant when asked. My only complaint about the stay was... More 

Was this review helpful? Yes
Gary W, Asst. General Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your feedback with us. We appreciate hearing from our guests. I am so glad that the staff was friendly and helpful. We work hard to make sure that our guests feel at home while they are here. We love hearing the positive comments on the nice shower... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

My husband and I and our 25-pound cocker spaniel arrived at the hotel at around 9:30pm after a very long day. I went to check in but wasn't welcomed or even addressed until I'd be standing at the desk for awhile so I was already a little put-off when I tried to check-in with our reservation and was told the... More 

Was this review helpful? Yes
Gary W, Asst. General Manager at Sleep Inn, responded to this review

Hi Jennifer, Let me begin with my most sincere apology for your experience at our hotel. Your feedback is very valuable to us so we can avoid these situations in the future. I did have a conversation with that front desk staff making her aware that we could have handled things a little differently for one night since you did... More 

Fairfax, VA
Level Contributor
51 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in need of something last minute when I couldn't drive any further. I really didn't want to spend a lot of money because it was late and I was leaving early the next morning. After looking at prices online I booked at this Sleep Inn. I have stayed at Sleep Inns before. They are basic but reasonably comfortable... More 

Was this review helpful? Yes
Gary W, Asst. General Manager at Sleep Inn, responded to this review

Dear Valued Guest, All of the employees here at Sleep Inn thank you for your kind words regarding our hotel. We are very proud and work hard to maintain a facility that people are please with. We love our newly renovated decor as much as you do. Hearing that you didn't want to leave the next morning, brings a smile... More 

Lexington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed a number of times at this location. They have renovated and the place looks very nice. The room was nice, cool, and comfortable. I enjoy staying at this location. The one down side was the breakfast was not what my husband wanted.m

Was this review helpful? Yes
Gary W, Asst. General Manager at Sleep Inn, responded to this review

Hello Shannon, We appreciate you for being such a loyal guest with us. Thank you for noticing our recent remodel. We love it as well. I do apologize that your husband wasn't pleased with our breakfast selection. Most guests really enjoy our large variety of breakfast items. The hot waffles, biscuits and gravy, and sausage patties are usually the crowd... More 

beaver
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stopped her while passing through WV on our way home to PA from TN. I made the reservations around 3pm, good thing because they were booked when we got there at 8pm. The staff was very friendly when I called and when we checked in. The hotel room was very clean and modern and had comfortable beds. It was... More 

Was this review helpful? Yes
Gary W, Asst. General Manager at Sleep Inn, responded to this review

Hi Jess, Thank you for choosing the Sleep Inn of Summersville for your lodging needs. We certainly appreciate your kind comments regarding our hotel. The staff loves to hear positive feedback about how our guests enjoy their visit with us. We hope you will stop by and visit with us again soon. Sincerely, Debbie Groves AGM More 

Statham, Georgia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 23, 2015

Very nice hotel. Off the highway and very quiet. Very pleasant check in person. Clean room. Nice breakfast. Would stay again. Can walk to some eating areas. Nice discount to restaurants with check in.

Was this review helpful? Yes
Gary W, Asst. General Manager at Sleep Inn, responded to this review

Hi Sharon, Thank you for your kind words regarding your recent stay. I am so glad that you enjoyed WV and your stay with us. I will be sure and pass you comments along to the staff here. We look forward to you staying with us again with us in the future. Sincerely, Debbie Groves AGM More 

Seneca, South Carolina
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 21, 2015

We stayed here one night on a trip from SC to State College, PA - got late and just could not drive any farther. Nice room and clean, friendly night clerk, good shower pressure, comfortable bed and air conditioning (it was in the 90's outside). There is a breakfast that is available - waffles, sausage, cereal, breads and danish; adequate... More 

Was this review helpful? Yes
Gary W, Asst. General Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you so much for your lovely comments. I am so glad you enjoyed our newly remodeled hotel. I will be sure to share you kind words with my staff during our next staff meeting. Our breakfast hostess always enjoys hearing great comments about all the selections we offer in our breakfast area. I'm glad that you... More 

Martinez, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

We stay at this Sleep Inn every time we travel from Georgia to Ohio. The hotel is clean and has been well cared for. The Staff at the front desk is very friendly and helpful. During a recent stay my son left his wallet with military id in the room when we checked out. The very honest and wonderful staff... More 

Was this review helpful? Yes
Gary W, Manager at Sleep Inn, responded to this review

Dear Hubble Family, Thank you so much for choosing Sleep Inn in Summersville WV for your lodging needs. We are so happy that you enjoyed our newly refreshed decor. I will certainly share your nice comments with the front desk staff. I am so glad that the wallet arrived in tack. As a military mother myself I knew how important... More 

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