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Sleep Inn

Certificate of Excellence
2.0 of 5
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701 Professional Park Dr., Summersville, WV 26651
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1 room 1 adult
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167 Reviews from our TripAdvisor Community

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Pittsford, New York
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

God rate on bookings.com. Nice room but had wall mounted HVAC that was very noisy. I had to turn off to get to sleep and then the room got cold. Had to try and sleep with the noisy heater. Free Breakfast,coffee and newspaper a plus.

Helpful?
Thank Ed W
Ontario
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

From check-in to check-out, the service was great. Lots of choice on the breakfast menu (included). The room was very clean & the bed was comfortable. The shower was huge. The front desk peerson ws very helpful when we inquired about a place to eat. She recommended the Japanese restaurant & advised we could get a discount by showing our... More 

Helpful?
Thank Deborah M
Richwood, West Virginia
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed one night here in December because we were doing a craft show at Nicholas County High School and they gave us a special rate. We live about 25 miles away and thought it would be fun to stay over. All the staff was friendly, plenty of hot water, comfortable beds, and a good breakfast. The location is quiet,,... More 

Helpful?
Thank nleff
Gary W, Manager at Sleep Inn, responded to this review

Dear Valued Guest, I'm so glad to hear that you enjoyed your stay with us. I will make sure to share your comments with the staff. Hopefully, you will find sometime to come back and stay with us when you don't have a show to attend. Thank you for taking the time to share your feedback with us. We love... More 

Orillia, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a clean, well organized hotel whose night desk clerk bent over backward to help me get my loyalty points from Choice Hotels. The room was clean, bed comfortable, and the included breakfast wonderful.

Helpful?
Thank KJoyK
Gary W, Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share the feedback with us. We love hearing from our guests. I am glad that the staff was able to help with your reward points. Thank you for being a Choice Privileges member. We appreciate your loyalty. We look forward to seeing you again soon. Sincerely, Debbie Asst. General Manager More 

Hamilton, Canada
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 29, 2015

We were greeted warmly and efficiently by the front desk staff when we arrived. The room was warm, clean and included everything needed for a comfy night on the road. The shower stall was huge with lots of pressure and hot water! The experience was a pleasant surprise and great value for the price. Well done Sleep Inn, we'll be... More 

Helpful?
Thank GSLKTS
Gary W, Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments with us. I'm glad you were so pleased with your room and was able to enjoy a nice hot shower. It always nice to hear that you were pleased with your check in as well. We look forward to seeing you again on your visit. Sincerely, Debbie... More 

Wilkes-Barre. PA
2 reviews
5 of 5 stars Reviewed December 16, 2015

I expected the usual as motels go. We were pleasantly surprised. This inn is simple but adequate for an overnight stay. It was very clean (my top priority.) It was simple but nicely decorated. The beds were comfortable and the linens fresh. The breakfast was good and fresh and the staff couldn't have been more pleasant and accomodating. Did I... More 

Helpful?
Thank sign501
Gary W, Manager at Sleep Inn, responded to this review

Dear Valued Guest, Thank you so much for your wonderful comments. We certainly appreciate you taking the time to share your experience with us. The staff always enjoys hearing that we have made another guest satisfied with their visit. Our housekeeping staff does do a remarkable job. I will be sure and share your comments with them. Thanks again for... More 

Burlington, Canada
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 8, 2015

This nice little hotel was clean and comfortable. Breakfast was included. We requested a quiet room and we were located at the end of the hall which worked well. Breakfast was included. It was quite basic, but adequate.

Helpful?
Thank 57TravelQueen
Gary W, Manager at Sleep Inn, responded to this review

Dear Valued Guest, I'm so pleased that your room worked out so well for you. We try very hard to fulfill our guests requests as much as possible. Being able to start your day off with breakfast and a good night's sleep is always a plus. Thank you for taking the time to share your comments with us. We look... More 

Vaughan, Ontario, Canada
Level Contributor
5 reviews
4 of 5 stars Reviewed December 3, 2015 via mobile

Stopped by on our way to Florida. Front desk was very helpful and courteous. The room was clean and furnished well. My kids slept hard and woke up ready for a big breakfast before we continued on our trip. Waffle iron was good fun. I wish the state was more concerned about recycling... Good value and clean accommodations.

Helpful?
Thank Steve S
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 20, 2015 via mobile

The first thing that was wrong with this hotel is they had manual doors that you have to fight with to get into the hotel with luggage. The picture attached shows the metal pieces on the bedframe about 2 inches out that you could get hurt on. Complementary breakfast had an empty orange juice machine empty milk machine for both... More 

Helpful?
Thank Poppopca
Level Contributor
9 reviews
2 of 5 stars Reviewed October 30, 2015

My husband and I have had stayed at this hotel 6 months on a business trip and had a fine experience. The property seems to have gone a bit down hill. The lobby was in need of vacuuming and all did not look as fresh as on our previous visit. The bed was very comfortable. The air conditioner/heater left something... More 

Helpful?
Thank Merit P
Gary W, Manager at Sleep Inn, responded to this review

Dear Valued Guest, I am so sorry to hear that you weren't pleased with your recent stay. Customer satisfaction is very important to us. I have spoken with housekeeping regarding your problem with the hair dyer. Our records indicate that your hair dyer had just been changed out the week prior to your arrival. Maintenance did take a look at... More 

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