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Wingate by Wyndham Charleston

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402 2nd Avenue, SW, South Charleston, WV 25303
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Best prices for: 1 room 1 guest
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Wingate by Wyndham Charleston
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567 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (165)
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There are newer reviews for Wingate by Wyndham Charleston
See the most recent reviews
Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

I had an issue with my TV, and Bonnie offered me a free room upgrade to make up for it. They were very busy that night with another issue, but she still had time to take care of mu problem. Kudos.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear S2530KYjanec. Yes, Kudo’s to Bonnie for handling your issue and making sure you were taken care of regardless of how busy we were. Thanks for telling us about the issues so we could resolve them. S Arnold, GM More 

Charleston, West Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here one night when we had no power. I had forgotten a very important item in the room and when I went back a week later they still had it for me! SOOOOO THRILLED! I was worried sick and had no time to check on it before that time!

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Karmaweburn, Our Wingate is very proud of all our team and when items are found in a room we make sure to log it and handle it as if it was our own property. So happy we were able to reunite you with your item. Don’t wait for another power outage to come stay and relax at our hotel…... More 

Deming, New Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

Myself and my roommates were in town for a wedding and the hotel really made it a delightful occasion. The people were friendly and accommodating, not to mention the facilities were top notch quality. We really enjoyed our stay and will definitely make this hotel a first choice for our next stay in Charleston.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear antiquebooknerd, Well that sounded like a fun trip. Come to Charleston with friends and attend a wedding. I hope many more of your West Virginia friends get married. We would love to see you back soon. S Arnold, GM More 

South Charlesto
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel several years in a row--its nice, quiet and the breakfast is very good. Staff are friendly and helpful.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Nancy G, Thank you so much for taking the time to post your comments about our hotel. We appreciate your loyalty. S Arnold, GM More 

Manassas, Virginia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Weekend stay. Cancelled a reservation at Marriott Courtyard because this hotel had #1 rating on Trip Advisor, and Courtyard reviews weren't as good. Front desk service exceptional! Room very quiet and mostly clean, with 2 disturbing exceptions - "splash marks" on the wall under the bathroom sink, next to the trash can, and something sticky embedded in the carpet in... More 

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear MM4483, We really appreciate that you chose to try our hotel due to the TripAdvisor rating of number 1. Obviously we strive for perfection but do not always meet the goal. Please accept my humble apology for the room cleanliness and cleaning times. Our housekeeping staff work diligently and depending on the day clean the rooms based on demands... More 

Spring Lake, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This property has a great gym and pool. It also has a jacuzzi. The breakfast has many choices and is very filling. The room we had lots of space and was very well laid out. The linens were better than we have at home and the bed was sooo comfy! Kelly is GREAT!

Was this review helpful? Yes 1
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Soldierdee, Yes, Kelly is Great. We thank you for recognizing her and all the other great features of our Wingate in Charleston, WV. S Arnold, GM More 

Buckhannon, West Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have nothing negative to say! What a great hotel and wonderful staff! Clean rooms great breakfast and great location. I checked in Saturday morning and was greeted with s smile and a nice conversation! Kelly Was outstanding!!!!

Was this review helpful? Yes 1
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Linda H, That is our goal, nothing negative to say. All positives. Thanks for the special mention of Kelly. She does want you to feel at home. Come visit us again soon. S Arnold, GM More 

Lexington, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great check in at front desk, very clean room, comfortable bed, updated lobby and room. Overall, highly recommend!

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 2
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear nadineb818, Thank you for “highly recommending” our Wingate in Charleston, WV. We appreciate the great comments and your time in sharing them. S Arnold, GM More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent May 12- 28, 2015. ALL STAFF WERE EXTREMELY FRIENDLY AND WANTED YOU TO HAVE A PLEASANT STAY. I would urge anyone to make this their choice of hotel if in the area. Always clean and great breakfast too! We had a medical issue while there. Staff checked on us when EMT's arrived. Dixie Hall

Was this review helpful? Yes 4
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Dixie H, Thank you for the great endorsement of our Wingate by Wyndham in South Charleston, WV. We loved the comments about our staff, we think they are the best and you confirmed it. Maybe next time you can come and not have any issues and spend more time exploring. Thanks again, S Arnold, GM More 

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