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Wingate by Wyndham Charleston

Certificate of Excellence
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402 2nd Avenue, SW, South Charleston, WV 25303
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Wingate by Wyndham Charleston
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Wingate by Wyndham Charleston
Review This Hotel

506 reviews from our community

Traveler rating
    255
    163
    59
    16
    13
See reviews for
180
83
28
168
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
  • All months
    (506)
  • Mar-May only
    (125)
  • Jun-Aug only
    (152)
  • Sep-Nov only
    (149)
  • Dec-Feb only
    (80)
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Charleston, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Excellent, friendly Stafff that goes above and beyond to assist guests. Very quiet and comfortable. Love staying at this Hotel.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Kyna M, Our staff is what keeps our guests coming back. They make your stay enjoyable and hopefully stress free. We appreciate the positive comments and thank you for choosing our Wingate by Wyndham Hotel in Charleston, WV. S Arnold, GM More 

Defiance, Ohio
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is OK. Not the cleanest. Very nice breakfast. Friendly staff. We have stayed there before. The hotel is rather hard to find because it is back on a side street from the main street. Good value.

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear ckhgen, Thank you for continuing to choose us when in the Charleston area. I promise we continue to work towards the cleanest hotel in the State and sometimes with the bad weather we have experienced it is a continuous process with the snow and ice. Looking forward to another visit from you soon. Thanks, S Arnold, GM More 

Richmond, Virginia
1 review
4 of 5 stars Reviewed 1 week ago

I arrived and my room was not ready, so they gave me an upgraded room. The staff was excellent. The breakfast was very good. The room was very spacious and had everything we needed! Only complaint was the bed rocking in middle of night from train going by.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Stacey W, We appreciated you taking the time to write about your recent stay at our Wingate by Wyndham in Charleston, WV. So glad you thought the staff was great. That is what makes us so special. S Arnold, GM More 

Athens, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were very nice and I like that beverages are available 24/7 for guests to have. the breakfast was good as well. The staff was very accommodating and allowed me extra time to check out due to an unforeseen circumstance I had to handle off site. I would recommend this hotel to anyone planning to visit Charleston, WV.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Anita G, Thank you for the recommendation. We are so glad you decided to stay at our Wingate in Charleston, WV. S Arnold, GM More 

Wheeling, West Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

No complaints with my room itself. However, the gym is small, my wifi didn't work, and at 10:45 pm I got a call telling me since my wifi wasn't working they would send someone up. I had NEVER told the front desk I could not connect to the wifi. When my phone rang again 3 minutes later with someone who... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Amanda M, Well, possibly my enthusiastic service recovery team overstepped their boundaries. Although you may not have reported it, we may have been notified by our carrier that it was down in your room and we made assumptions that we should not have. Please accept my sincere apology for bothering you so late into your stay. I agree we... More 

Bradenton, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

In the two weeks that I recently spent at the Wingate, I experienced friendly, professional service. Because I was visiting a nearby Hospice House, I appreciated the shuttle service, as the weather was prohibitive. Special mention to drivers Kevin, Jonathan, Chris, Alicia, Andrew and D.J.: also front desk personnel Larry, Michael and Bonnie, and staff members Kadesha Lovejoy and April.... More 

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Barbara, We are so glad we could make this stressful time in Charleston a little more bearable. We so appreciate you mentioning all the associates that stood out and recognize their desire to make your stay more like home. Thank you for choosing Wingate and for taking the time to write these comments. S Arnold, GM More 

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