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Wingate by Wyndham Charleston

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402 2nd Avenue, SW, South Charleston, WV 25303
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Wingate by Wyndham Charleston
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Wingate by Wyndham Charleston
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532 reviews from our community

Traveler rating
    266
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    62
    18
    13
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Martinsburg, West Virginia
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

My family and I stayed at the Wingate for two nights. I was overall very satisfied. the room was clean the overall look of the hotel was very clean and decorated nicely. I knew the hotel offered continental breakfast during the mornings but was pleasantly surprised that they also offered fountain drinks and coffee free to the guests throughout the... More 

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Tell City
1 review
4 of 5 stars Reviewed 6 days ago NEW

Really liked most everything about Wingate except a few small things. The chlorine in the whirlpool was too strong and burned our eyes. We were unable to stay in it very long. We couldn't figure out the clock to set the alarm. The words had rubbed off the unit. There was a beverage left in the refrigerator from previous guest.

Review collected in partnership with Wingate by Wyndham

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WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Shari E, We really appreciate the comments and we will rectify those small things you brought to our attention. I appreciate you taking the time to let us know about your stay and look forward to you coming back soon. Thanks, S Arnold, GM More 

Waverly, Iowa
1 review
4 of 5 stars Reviewed 1 week ago

Great place to stay. The only thing I didn't like was the in room heater was extremely loud. Was awaken several times from the noise of it.

Review collected in partnership with Wingate by Wyndham

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WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Leigh S, So happy you thought our Wingate by Wyndham Hotel in South Charleston, WV was a great place to stay. We appreciate your comments as well about the HVAC unit and I hope you told us about it during your stay so we could have investigated the issue. We look forward to a possible return visit soon. Thanks,... More 

Burlington, North Carolina
1 review
3 of 5 stars Reviewed 1 week ago

This is a nice hotel Only had one problem. Our heater in our room went out the morning we were to checking out. It was 58 degrees in our room! Told the front desk and she said sorry but never offered any compensation for our miss fortune. Also the hot tub ph level so out of balance that it burned... More 

Review collected in partnership with Wingate by Wyndham

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WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Mike B, Thank you for the constructive comments. I am so sorry about the issues you mention. I apologize profusely that those issued occurred and more importantly that my front desk associate did not respond appropriately to your comments. We try to provide a great experience and if we have fallen short we should make sure you left our... More 

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

Everything about our stay was quiet and comfortable with the exception of the height of the bed. I'm 5'4" and consider myself an average height woman, but I had to push the ottoman from the chair over to the bed to get up in it. It was particularly hazardous in the middle of the night. Why are they so high?... More 

Review collected in partnership with Wingate by Wyndham

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WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear TripAdvisor Correspondent, When we purchased these a few months ago we had both King and Queens in mind. We upgraded to a pillow top thinking how luxurious they would be and are once you get on them I do hope that you experienced a great and restful sleep. We appreciate the constructive comment. We will consider how we might... More 

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