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All 3 South Charleston hotels

Wingate by Wyndham Charleston

2.5 of 5 Hotel   |   402 2nd Avenue, SW, South Charleston, WV 25303
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Mimi L Augusta
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  • Reviews (432)
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432 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
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English first
South Charlesto
1 review
5 of 5 stars Reviewed 3 days ago NEW

This motel is undoubtedly the nicest motel we have ever stayed in. From check in to check out, the staff are simply amazing. They love their jobs and it surely shows. Thank you all for a great weekend.

Review collected in partnership with Wingate by Wyndham

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Holden Beach
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Spent three nights with the Wingate in Charleston from Aug 5 through Aug 7 2014. Although we experienced a poor attitude front desk employee on his self professed last weeks in the job during our check-in, the staff more than made up for this by giving us the best customer service we have experienced in a long time. Sales Account... More

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WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Steve M, My apology for the one bad attitude of the associate that was on his last week with us. So glad to hear that many others made up for this one person. We appreciate the positive comments and look forward to your return. S Arnold, GM More

Bracey, Virginia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed 3 nights, had a wonderful experience. Hotel was clean, and well kept. Staff, especially Bonnie at the front desk, was very helpful, accomadating and friendly. We left to continue on our vacation. We eneded up not going to far, as we were playing it by ear. We came back to this hotel, and stayed another 2 nights. Another great... More

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Gerry D, Thank you for the nice comments. I will pass them along to Bonnie and Mr. Smith. Glad you enjoyed the experience. S Arnold, GM More

White Plains, Maryland
Top Contributor
56 reviews 56 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Currently in the middle of a four nite stay and I hope it gets better! Really disappointed in cleaning done to room, tub still looked dirty from yesterday, probably just got rinsed with water. The mattress is very comfortable but pillows are useless mushy masses. The fitted sheet is too small and won't stay on the mattress dusting the nite.... More

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WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear nyasgrandpa, I am so sorry that we did not exceed your expectations. Our mattresses and pillows are all new within the last few months . Should you have this type of issue in the future, please know we can always accommodate special requests for firmer pillows. Cleanliness is very important to us and I apologize if the tub did... More

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Additional Information about Wingate by Wyndham Charleston

Address: 402 2nd Avenue, SW, South Charleston, WV 25303
Phone Number:
Location: United States > West Virginia > South Charleston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Charleston 2.5*
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Also Known As:
Wingate By Wyndham Charleston Hotel South Charleston
Wingate South Charleston
Wingate Hotel Charleston

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Business center/function rooms (1)
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Bathroom (1)
Other (8)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Wheelchair access Airport Transportation
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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