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Wingate by Wyndham Charleston

2.5 of 5 402 2nd Avenue, SW, South Charleston, WV 25303
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Certificate of Excellence 2014
Wingate by Wyndham Charleston
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Wingate by Wyndham Charleston
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484 reviews from our community

Traveler rating
    239
    158
    58
    16
    13
See reviews for
177
76
27
159
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Amherstdale
1 review
5 of 5 stars Reviewed 3 days ago NEW

I work weekends as an RN and stay here 40+ x a year. Clean, updated furnishings, friendly staff, good breakfast...can't ask for more. I feel safe and comfortable staying here.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Christina F, We appreciate your business and that you have chosen Wingate as your home in Charleston, WV. If anything we can do for you during these visits please let us know. Thanks, S Arnold, GM More 

Buckhannon, West Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great folks working there with super shuttle service. Breakfast and snacks are super with even free soft drinks. Nice clean rooms. Easy location to many places in Charleston. I will put this as my first choice stay in Charleston now. Kudos to Jonathan and Michael Smith! They are super helpful and pleasant.

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Pamela B, We so appreciate you taking the time to write these comments and to recognize two of our great associates. Thank you and we are happy to have you as a loyal Wingate guest. S Arnold, GM More 

Arden, North Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I always like staying at this particular Wingate but you can tell that they've gone down in services to cut costs. The breakfast bar is still OK but less variety than what I've seen in the past. I was most disappointed that the Manager's Tuesday night with wine and beer had gone away. That was a nice touch.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear PW28704, Each guest has different expectations and we always attempt meet them, but I assure you we are always striving to increase our perception of service. Our complimentary breakfast has been more consistent going forward to be sure we maintain Wingate standards so that regardless what Wingate you visit you receive the same consistent experience. The Managers Reception was... More 

La Plata, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

Good hotel. At first glance, the location isn't very scenic (next to CSX train tracks, the interstate, and down the street from a huge DOW plant), but the little South Charleston downtown actually has some nice shops, restaurants, and a big antique mall. Room was clean and comfortable. The hotel doesn't have its own restaurant, however, there is one right... More 

Review collected in partnership with Wingate by Wyndham

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WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear dc112015, You are correct about first glance, but like many things, once you take more time to look you see a real gem. We know we are the best value in all of South Charleston and the downtown area is never given enough compliments. It is a nice place to walk to and once there it has some local... More 

Savannah, Georgia, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been here for 2 weeks due to work and I'm happy that I was put up here. I work nights and sleep during the day. This is the first hotel that I have not been disturbed by housekeeping during the entire stay. I have found a printed letter under my door saying that because of the do not disturb... More 

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Justin R, Thank you for choosing our Wingate to spend your time while being in Charleston, WV. We try to accommodate all the needs of our guests and we know how difficult it is to try to sleep when the rest of the world is working. I am so happy our housekeeping staff has paid special attention to you... More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

I reserved my roomom online. I was not informed that I was going to be charged a extra $30 per day security deposit i reserved,checked in or checked out . The only reason I found out about this charge is when I checked my credit card balance. They told me that the money would be placed back on my card... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear raseanc, Thank you for choosing our Wingate hotel in Charleston, WV. We do value your business and my sincere apology that upon check in it was possibly not fully explained about the deposit for incidentals. This $30 charge, depending on your bank, is to drop off after 3 to 5 days of check out and is never an actual... More 

Charlotte
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

pros: the room was comfortable, price was good. liked the location. staff was friendly and helpful. Good variety of breakfast options. big parking lot. cons: lots of fruit flies in the breakfast area, seemed to have been an outbreak while we were there. found someone elses keycard between bed and nightstand which leads me to believe the room wasn't swept... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear KennyB, Your constructive comments are very much appreciated. Please accept my humble apology for the issues with the fruit flies and the guest room issues. They are not typical of this hotel and I will address them with the managers and get them corrected. Thanks again for sharing, S Arnold, GM More 

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Additional Information about Wingate by Wyndham Charleston

Address: 402 2nd Avenue, SW, South Charleston, WV 25303
Phone Number:
Location: United States > West Virginia > South Charleston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Wingate by Wyndham Charleston 2.5*
Number of rooms: 94
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Also Known As:
Wingate By Wyndham Charleston Hotel South Charleston
Wingate South Charleston
Wingate Hotel Charleston

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