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All 3 South Charleston hotels

Wingate by Wyndham Charleston

2.5 of 5 Hotel   |   402 2nd Avenue, SW, South Charleston, WV 25303
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79%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
ASA203 WV
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450 reviews from our community

Traveler rating
    220
    149
    52
    16
    13
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165
72
27
144
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
WV
Contributor
15 reviews 15 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at the Wingate with our team and parents for a soccer tournament. We had about 15 rooms. The hotel was clean and updated with many features including radio frequency locks on the doors. One of the nicest features was the queen beds in each room that allowed for 4 players to sleep in a room. The breakfast... More

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear ASA203, Yes we think for the value that our Wingate is a great place for families and teams to stay while in Charleston, WV. Maybe you could come visit and enjoy the hotel without the team and just relax, we know the tournament is hectic. S Arnold, GM More

South Charlesto
1 review
5 of 5 stars Reviewed 4 days ago NEW

I was in room 401 and the light on the headboard closest to the window doesn't work. Other than that, we were very impressed with the room, staff, cleanliness and breakfast. We came in late and didn't use any of the services listed below.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Thomas D, Your comments are appreciated and thanks for letting us know about the light. It has been repaired but your heads up just helps up continue to maintain the best hotel in the area. Come visit us again when you can spend more time. S Arnold, GM More

Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Wingate is less than a minute from the interstate, and is in a relatively quiet part of South Charleston--away from most of the noise. One of the jacuzzi suites was available at check-in, and I upgraded, expecting the usual big room with a jacuzzi inserted as an afterthought. I couldn't have been more wrong! This is one of the... More

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WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear MichaelCWitman, Thank you for your positive feedback on your recent stay at our Wingate hotel in South Charleston, WV. We are so pleased you enjoyed the suite and you are correct, it makes for a great romantic night. S Arnold, GM More

Pittsburgh, Pennsylvania
2 reviews
1 of 5 stars Reviewed 1 week ago

I stayed on Tuesday, Sept 2nd - room 510 - and when I went to my room following check-in observed that the room was HOT and the A/C not working. I called down to the front desk and they sent up a maintenance man. He advised that the room air was operated via "infrared" and that body motion was required... More

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WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Steve V, We have discussed your issues and hopefully resolved your concerns. Again, I apologize that I was not notified of your wanting to speak with me and thought the front desk had handled your service recovery as they are trained. Having to speak with a manager to get a resolution is part of our culture that we are... More

South Charleston
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel and room were nice, but smelly Chinese leftovers in the refrigerator. Spoiled the experience

Review collected in partnership with Wingate by Wyndham

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Pensacola
2 reviews
3 of 5 stars Reviewed 1 week ago

I was really disappointed at the suite I was given for my stay. I have stayed at Wingate Resorts prior to this visit. The room was in run down condition. It needed painting and renovation. Turned on spa tub it was filthy. Did get a discount on room but should not have happened. The breakfast bar has was not as... More

Review collected in partnership with Wingate by Wyndham

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WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Barbara F, I too am disappointed that we did not exceed your expectations. Although we discounted your rate that does not make it right. Please accept my sincere apology for the experience. I assure you this is not typical of our hotel, but more importantly of Wingate’s in general. We hope you will reconsider our Brand in the future.... More

Navarre, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Some of my friends and I stayed at this hotel for the weekend we were there for a concert and some fun. From check in to check out the stay was awesome. We didn't want to leave. The employees were amazing, they went above and beyond for us. We checked in early with no problem and was treated with a... More

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WingateCharlestonMGR, General Manager at Wingate by Wyndham Charleston, responded to this review

Dear Madonna M, So glad you thought of us when deciding to have some relaxing time in Charleston, WV. Your kind words are greatly appreciated and so nice of you to mention the staff. We really do pride ourselves on exceeding your expectations. I hope you and your friend will come back soon. S Arnold, GM More

Orlando, Florida
Top Contributor
72 reviews 72 reviews
29 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow! After driving from Chicago we were ..or better say I Was Very Tired and how nice is stop at this hotel .our first time at Wingate by Wyndham, finding a friendly face to help us and not only friendly, very professional associate-Bonnie- she immediately found the perfect accommodation for my husband and I - and I don't want to... More

Was this review helpful? Yes
WingateCharlestonMGR, Manager at Wingate by Wyndham Charleston, responded to this review

redbirdsong, Thank you so much for an Amazing review! I'm glad you found us on your trip from Chicago. Thanks for the kind comments on our staff and, yes we are proud of them. I hope when your travels bring you around our way again, that you'll stop by and see us first! More

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Additional Information about Wingate by Wyndham Charleston

Address: 402 2nd Avenue, SW, South Charleston, WV 25303
Phone Number:
Location: United States > West Virginia > South Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wingate by Wyndham Charleston 2.5*
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Also Known As:
Wingate By Wyndham Charleston Hotel South Charleston
Wingate South Charleston
Wingate Hotel Charleston

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