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Microtel Inn & Suites by Wyndham Charleston South

2.0 of 5
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600 2nd Ave SW, South Charleston, WV 25303
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Microtel Inn & Suites by Wyndham Charleston South
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314 Reviews from our TripAdvisor Community

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Burlington, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Microtel was centrally located within easy driving distance to many of Charleston's great places to visit. The rooms were up to date, clean and the bed was comfortable. There is a small refrigerator and microwave in the room - no coffeemaker. BUT...coffee is kept going in the lobby 24/7 - I actually liked this aspect better. Check in was easy... More 

Helpful?
Thank Betsie L
microtel1993, General Manager at Microtel Inn & Suites by Wyndham Charleston South, responded to this review

Thank you so much for your review. We look forward to your return visit with us!! We are very pleased that you enjoyed your stay. More 

Level Contributor
145 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Driving through W.V and found room to be clean and updated. At first, I thought the room to be small, but square footage probably the same as most others. The sink was in the bathroom, which I appreciate. The water pressure was strong and plenty of hot water. Three story motel/hotel with elevator. Carpet in the hallway and room felt... More 

Helpful?
Thank mel1150
microtel1993, General Manager at Microtel Inn & Suites by Wyndham Charleston South, responded to this review

Thank you for your review!! Sounds like you chose one of our handicap accessible king bedrooms. We apologize for the fact that we do not have any kings near the elevators. They are only on either ends of the hallways. We are sorry this was an issue for you. Guest satisfaction is very important to us. We are happy that... More 

Iowa City, Iowa
2 reviews
4 of 5 stars Reviewed 1 week ago

Not the nicest Microtel I've ever been to... The bedroom area was fine, but the bathroom wasn't the cleanest and the towels had makeup stains. Decent breakfast with yogurt, fruit, english muffins, bagels, toaster waffles, and some sort of omelette thing you microwave (?) I felt like the neighborhood was pretty sketchy driving in- there is a run down bar... More 

Helpful?
Thank Erin V
microtel1993, General Manager at Microtel Inn & Suites by Wyndham Charleston South, responded to this review

Thank you for your review. We are sorry you had a bad opinion of our area. We are actually nestled back in an Industrial type area, just outside of downtown Charleston. Looks are very deceiving to most. We are a very friendly area with great neighbors. We have a very low crime rate in our area as well. We have... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Beware of the owner operator. His form of customer service disrespect was amazing. After a house fire we stated for 30 days only to get a all at 8am on Saturday Morning that said we had to leave. No notice. First they said a microwave plate then they said no access to the room all completely blown out of porportion.... More 

Helpful?
Thank Lenora M
microtel1993, General Manager at Microtel Inn & Suites by Wyndham Charleston South, responded to this review

Thank you for your review. We do appreciate all kinds of feedback from guests. We are sorry for any misunderstandings during your recent stay and also apologize to you for you loss. We hope that you find yourselves quickly placed and not have to rely on hotel rooms as your place to stay. More 

Cleveland OH
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Passing through. Got a very reasonable rate for a more than adequate facility. And it was quite convenient to where we wanted to eat, and to get back on the highway the next morning. We were very satisfied with the overall value.

Helpful?
Thank ClevelandOHFrank
microtel1993, General Manager at Microtel Inn & Suites by Wyndham Charleston South, responded to this review

Thank you for your kind words regarding your stay here at the Microtel Inn. My staff and I take great pride in exceeding our guest expectations. Hope to see you again. Again, thank you for staying we us here at the Microtel Inn & Suites in South Charleston, WV. Rosia Fleck General Manager More 

Las Vegas, NV
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 5, 2016

I was pleasantly surprised by the Microtel. It is spotlessly clean, which is all anyone really wants in a motel room, isn't it? The bed was very comfortable and the sheets crisp and fresh. The breakfast was skippable but so are many motel chains' "continental breakfasts." This place is a great value for the price and I will definitely stay... More 

Helpful?
Thank neroseepa
microtel1993, General Manager at Microtel Inn & Suites by Wyndham Charleston South, responded to this review

Thank you so much! We work very hard and continuously throughout the whole day to keep our hotel as clean as possible. Our entire staff is responsible for keeping up with the place. We have some of the best housekeepers here that give their all to make sure we stay extremely clean. Looking forward to your return. More 

Kempton, Indiana
1 review
5 of 5 stars Reviewed January 4, 2016

Rooms are nice and clean. Really like the lay down seat in the window. Staff is fun to talk to and are real nice.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank 544shanec
microtel1993, General Manager at Microtel Inn & Suites by Wyndham Charleston South, responded to this review

Thanks so much for your kind review. We love to hear how much people enjoy staying here. We are very happy with all of our staff members. All of our front desk clerks are very friendly and helpful. We look forward to having you back soon. More 

East Lansing, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed January 2, 2016 via mobile

Donald was very Professional and polite. Made sure we had a nice quiet suite on first floor. Since it was New Years Eve we had to pay for holiday rate but the room was worth the extra cost. Would recommend to stay there.

Helpful?
Thank Chere B
microtel1993, General Manager at Microtel Inn & Suites by Wyndham Charleston South, responded to this review

We are so glad your enjoyed your stay! We love Donald! He has been with us for a while now and is a wonderful employee! Thank you for choosing us to spend your holiday time with. We appreciate all feedback too! Hope to see you again soon. More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed December 31, 2015

This hotel is very clean and has the most friendly, helpful staff. Will most definitely stay here again next time I'm in town.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank 253lucindaa
microtel1993, General Manager at Microtel Inn & Suites by Wyndham Charleston South, responded to this review

Thank you for your kind review. We work hard to keep our hotel very clean. Comfort of the guests is one of our main goals here. When you're happy, we're happy. Thank you for choosing Microtel and we hope to see you again real soon. More 

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