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All 3 South Charleston hotels

Holiday Inn Express Charleston / Southridge

2.5 of 5 Hotel   |   95 R.H.L. BLVD, South Charleston, WV 25309
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A recent review
5 of 5 stars reviewed 5 weeks ago
LouAnnJustice11 Williamson, West Virginia
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55 reviews from our community

Traveler rating
    22
    14
    10
    5
    4
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13
8
3
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Williamson, West Virginia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is the third time staying at this hotel. It was a busy time, but found a good parking space. I stayed on the 4th floor. It was quiet and clean. The shower was awesome. Great water pressure. Easy check in and out. I only stayed one night but will stay longer next time.

Was this review helpful? Yes
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear LouAnnJustice11, I was so happy to hear that this is the third time you stayed at our hotel. I want to thank you for your continued patronage and the kind words you said about the hotel. I hope to welcome you back soon and I hope you can stay longer. Sincerely. Linda Porter Guest Service Manager More 

Ballard, Wv
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2014 via mobile

We were pleased from the moment we entered the lobby. They were very friendly and helpful. Our room was very clean and quiet. The bed was very comfortable. I had forgotten my hairdryer. I called the front desk and they sent one straight up to the room. Breakfast was very good. We would stay here again.

Was this review helpful? Yes
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Sibolds, Thank you so much for taking the time to write a review about your experience with us. We are delighted to hear your good words regarding our hotel being in a superb location, helpful staff and clean rooms. We strive to give great and impressive service to all of our guests and it makes us happy to read... More 

Virginia Beach, Virginia
Top Contributor
80 reviews 80 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 18, 2014

South Charleston is just across the river and 10 minutes from downtown Charleston. The Holiday Inn Express was newer than the downtown Charleston hotels. The bathroom had a very nice glass counter top making it feel more like a spa. I do wish that the beds were softer. The hotel also had a waterfall wall next to the elevator. I... More 

Was this review helpful? Yes
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Business Traveller, I was so happy to hear you enjoyed your stay with us. I do agree with you, this area is a nicer and newer part of Charleston. We are so glad that hotel is surrounded by restaurants and Target and other shopping stores. We hope when you are back in the area you come and visit us.... More 

Deerfield, IL
Top Contributor
81 reviews 81 reviews
14 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed October 10, 2014

We stayed here recently for a family wedding. We don't usually stay in the HIE chain since we have all our "points" in the Hilton family. This was a really delightful hotel. Clean, well kept, with nice amenities. The staff was friendly and helpful. Room was very comfortable, and also clean with nice little shampoos, etc. There is a complimentary... More 

Was this review helpful? Yes
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear irisarbor, First, I am so glad you decided to stay with us for your family wedding. I was happy to hear you enjoyed your stay with us. I'm glad you found the hotel "upscale", we take a great deal of pride in our hotel and our brand. We ask when you are in the area you come and visit... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 19, 2014

I reserved two rooms at the Holiday Inn Express for employees that were working at a construction project in Charleston. Our truck and trailer were parked directly in front of the lobby both of which were locked up tight. Somehow thieves managed to break into our trailer and steal several items (many large - i.e. generator) without any hotel employees... More 

Was this review helpful? Yes 2
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Ashley, Thank you for taking the time for your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and safety to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I want to assure you that our hotel does not have common... More 

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 8, 2014

This Holiday Inn Express is conveniently located off of Highway 119. It is located near several stores and restaurants. The gentleman at the front desk was very friendly and helpful upon check-in. Our room was clean although the bathroom door showed some wear. The water pressure in the shower was great. There is a Kroger Supermarket located 5 minutes from... More 

Was this review helpful? Yes
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear rmart, First, thank you for staying with us. I am glad the hotel was conveniently located for you. I am glad you enjoyed your stay with us. I will be sure and pass on your comments about the kroger to their management. We hope to welcome you back when you are in the area. Thank you, Linda Porter Guest... More 

Charleston, West Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2014

Would recommend this hotel, it has great amenties and awesome hotel staff, have stayed in a lot of IHG properties and this one in this area is the best! Rooms are clean and comfortable. Awesome area!!

Was this review helpful? Yes 1
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Chris T, I was so happy to hear you enjoyed your stay with us. I want to thank you for staying with us and all of our IHG hotels. I am glad you were happy with all the amenities and that the staff made your stay wonderful. We hope to welcome you back when you are in the area.... More 

Williamson, West Virginia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 9, 2014

I stayed here once before and the review wasn't so good because of a billing issue. I stayed here again over the weekend and it was very nice. Only one guy in check in, very nice and professional. The room was very modern and clean. The hotel smelled clean, which is a plus for me. Best thing was the shower,... More 

Was this review helpful? Yes 1
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear LouAnnJustice11, I was so happy to hear that you had a wonderful stay the second time around. I want to thank you for giving us another chance, it is our goal to make all of our guest happy. I hope to see you again soon. Thank you again. Sincerely, Linda Porter Guest Service Manager Holiday Inn Express & Suites More 

Charleston
Top Contributor
197 reviews 197 reviews
144 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed May 27, 2014

We were just traveling through & stayed here over one evening on points. The hotel staff was friendly, the room was clean with a comfortable bed. The breakfast was typical for HIE. The hotel was located a little off of our path, but worth it. We would stay here again.

Was this review helpful? Yes 1
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Muchfuntravelin, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We are delighted to hear your good words regarding our hotel's staff, clean rooms and comfortable beds. We strive to give great and impressive service to all of our guests and it... More 

Morgantown, West Virginia
Contributor
20 reviews 20 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 27, 2014

My family has stayed at several hotels in Charleston, normally in the downtown area. This was the first time we stayed in South Charleston and will definitely return. While this hotel is a short, 10 minute drive to Laidley Field, the Civic Center and the mall, it is also surrounded by much shopping and restaurant choices, including the Longhorn Steakhouse... More 

Was this review helpful? Yes 1
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Gomountaineers85, Thank you!!!!!! I am so glad to hear that our hotel is now your favorite place to stay when in Charleston. I am really glad to hear that all aspects of the hotel were to your liking. We all work very hard to give great service and product to our guest and it warms my heart to hear... More 

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Additional Information about Holiday Inn Express Charleston / Southridge

Address: 95 R.H.L. BLVD, South Charleston, WV 25309
Phone Number:
Location: United States > West Virginia > South Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Charleston / Southridge 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Charleston / Southridge Hotel South Charleston
Holiday Inn South Charleston
South Charleston Holiday Inn

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