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All 3 South Charleston hotels

Holiday Inn Express Charleston / Southridge

2.5 of 5 Hotel   |   95 R.H.L. BLVD, South Charleston, WV 25309
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A recent review
4 of 5 stars Reviewed August 8, 2014
rmartMiami_Florida Miami, Florida
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51 reviews from our community

Traveler rating
    20
    12
    10
    5
    4
See reviews for
13
7
3
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I reserved two rooms at the Holiday Inn Express for employees that were working at a construction project in Charleston. Our truck and trailer were parked directly in front of the lobby both of which were locked up tight. Somehow thieves managed to break into our trailer and steal several items (many large - i.e. generator) without any hotel employees... More

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Miami, Florida
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 8, 2014

This Holiday Inn Express is conveniently located off of Highway 119. It is located near several stores and restaurants. The gentleman at the front desk was very friendly and helpful upon check-in. Our room was clean although the bathroom door showed some wear. The water pressure in the shower was great. There is a Kroger Supermarket located 5 minutes from... More

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scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear rmart, First, thank you for staying with us. I am glad the hotel was conveniently located for you. I am glad you enjoyed your stay with us. I will be sure and pass on your comments about the kroger to their management. We hope to welcome you back when you are in the area. Thank you, Linda Porter Guest... More

Charleston, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

Would recommend this hotel, it has great amenties and awesome hotel staff, have stayed in a lot of IHG properties and this one in this area is the best! Rooms are clean and comfortable. Awesome area!!

Was this review helpful? Yes 1
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Chris T, I was so happy to hear you enjoyed your stay with us. I want to thank you for staying with us and all of our IHG hotels. I am glad you were happy with all the amenities and that the staff made your stay wonderful. We hope to welcome you back when you are in the area.... More

Williamson, West Virginia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 9, 2014

I stayed here once before and the review wasn't so good because of a billing issue. I stayed here again over the weekend and it was very nice. Only one guy in check in, very nice and professional. The room was very modern and clean. The hotel smelled clean, which is a plus for me. Best thing was the shower,... More

Was this review helpful? Yes 1
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear LouAnnJustice11, I was so happy to hear that you had a wonderful stay the second time around. I want to thank you for giving us another chance, it is our goal to make all of our guest happy. I hope to see you again soon. Thank you again. Sincerely, Linda Porter Guest Service Manager Holiday Inn Express & Suites More

Charleston
Top Contributor
186 reviews 186 reviews
136 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed May 27, 2014

We were just traveling through & stayed here over one evening on points. The hotel staff was friendly, the room was clean with a comfortable bed. The breakfast was typical for HIE. The hotel was located a little off of our path, but worth it. We would stay here again.

Was this review helpful? Yes 1
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Muchfuntravelin, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We are delighted to hear your good words regarding our hotel's staff, clean rooms and comfortable beds. We strive to give great and impressive service to all of our guests and it... More

Morgantown, West Virginia
Contributor
20 reviews 20 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 27, 2014

My family has stayed at several hotels in Charleston, normally in the downtown area. This was the first time we stayed in South Charleston and will definitely return. While this hotel is a short, 10 minute drive to Laidley Field, the Civic Center and the mall, it is also surrounded by much shopping and restaurant choices, including the Longhorn Steakhouse... More

Was this review helpful? Yes 1
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Gomountaineers85, Thank you!!!!!! I am so glad to hear that our hotel is now your favorite place to stay when in Charleston. I am really glad to hear that all aspects of the hotel were to your liking. We all work very hard to give great service and product to our guest and it warms my heart to hear... More

Sandersville, Georgia, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 12, 2014

My family just finished up a 6 day trip from Georgia to Canada, and this hotel was our first stop en route. We have agreed that it was the best hotel experience we had on the trip. Front desk/check in/check out: Friendly, efficient, and the clerk went out of his way to make us feel welcome and comfortable. He was... More

Was this review helpful? Yes
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Lauren P, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We are delighted to hear your good words regarding our hotel being in a superb location, helpful staff and clean rooms. We strive to give great and impressive service to all... More

Houston, Texas
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 24, 2014

Great place! Truly hospitable staff. They seem to have put a lot of money back into this property. I booked a suite and it was above average, for a Holiday Inn. Very nice! Make sure you request a room on the opposite end of the building from the RR tracks unless you have a train fetish. My room was in... More

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scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear UnitedMillionMiller, Thanks so much for taking the time to let us know how we did during your recent stay with us. I am so glad you noticed our changes and enjoyed the hotel. We sincerely appreciate you kind words and hope to welcome you back soon. Sincerely, Linda Porter Guest Service Manager More

St. Louis, MO
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 23, 2014

Stayed here 1 night on business. This is the nicest Holiday Inn Express I've ever encountered. Front desk staff was incredibly friendly and helpful. Located in a great and convenient part of South Charleston. Room was in great shape. Highly recommend.

Was this review helpful? Yes
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Hello STLtraveldave, I was so excited to hear how much you enjoyed your stay with us. I also think we are the best Holiday Inn Express; but I am biased. I am glad our staff was helpful and the room met all of your expectations. I want to sincerely thank you for taking the time to let us know .... More

Chattanooga, Tennessee
Top Contributor
58 reviews 58 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 15, 2014

The service is great at this hotel - the friendliest staff I have seen in a while. It is everything you would expect from a HI Express: clean, decent breakfast, friendly staff, and good value. It did have an indoor pool (that I didn't see advertised on the website). This was a pleasant surprise for the kids. The location is... More

Was this review helpful? Yes
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear kingmba, I want to sincerely thank you for sharing your thoughts with us about your experience. We love to hear that the hotel was everything you expected and the pool was a surprise for your kids. We constantly strive to have all of our guest love our hotel as much as we do. We hope you will return soon.... More

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Additional Information about Holiday Inn Express Charleston / Southridge

Address: 95 R.H.L. BLVD, South Charleston, WV 25309
Phone Number:
Location: United States > West Virginia > South Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Charleston / Southridge 2.5*
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Also Known As:
Holiday Inn Express Charleston / Southridge Hotel South Charleston
Holiday Inn South Charleston
South Charleston Holiday Inn

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