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Holiday Inn Express Charleston / Southridge

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95 R.H.L. BLVD, South Charleston, WV 25309
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Holiday Inn Express Charleston \/ Southridge
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75 Reviews from our TripAdvisor Community

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Berkeley Springs, West Virginia
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had a couple nights of basketball games to officiate in the area and because of points promotions I decided to stay at a different location within the chain. The facility was very nice and very clean as is normal for Holiday Inn properties. I would stay at this location again. NO ISSUES.

Helpful?
Thank Brooks321
Cary, North Carolina, United States
Level Contributor
83 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 13, 2015

Great location slightly off the highway and close to downtown - surrounded by over 25 great places to eat and shop. Many places close enough to walk - Excellent breakfast. Very large rooms and plenty of towels

Helpful?
Thank Fields J
Shrewsbury, Massachusetts
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 28, 2015 via mobile

The hotel Staff are just wonderful ! Especially the young Lady from Georgia. She is truly a Peach. Such knowledge and Wisdom in a Lady so young. Her husband is a very lucky man. The hotel staff, while under staffed, had my ro clean by mid-morning everyday. Cudos to them !!! The bed, King, was like Gibraltar, put the "F"... More 

Helpful?
Thank Frank S
scwvexpress, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Frank, Thank you for taking the time to let us know about your recent stay with us. I will forward your kind comments to the staff and let them know how much you enjoyed your stay with us. We hope to welcome you back in the near future. Sincerely, Linda Porter Guest Service Manager More 

Westerville, Ohio
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 15, 2015

We stayed in a suite due to a family member in a near by Hospital, When we arrived at the suite only to find plastic cups in the kitchen so we requested glass ware for wine. I then discussed with the front desk whether they could get me glassware from the hotel bar and that he worked at several hotels... More 

Helpful?
Thank conslancelot
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Guest, Thank you for taking the time to review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to... More 

Williamson, West Virginia
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 9, 2015 via mobile

I'm not sure how many times I've stayed, but it's always clean, quiet and comfortable. The business lounge really helped me out this time. Staff was great! Lots of places to eat close by shopping too. Love shopping at Michael's. Nice TV and large breakfast area. Indoor pool, vending machine and staff 24/7.

Helpful?
Thank LouAnnJustice11
Santo Domingo, Dominican Republic
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 29, 2015

stayed at the hotel for just over 3 months. Location is excellent due to a number of restaurants walking distance from the hotel. Most of the staff made me feel as if I was family. And the water pressure, if I had hair, I would not now (strongest water pressure I've experienced.

Helpful?
Thank tfmcbri
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear tfmcbri, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We are delighted to hear your good words regarding our hotel being in a superb location, great water pressure and clean rooms. We strive to give great and impressive service to all... More 

East Bank, West Virginia
Level Contributor
11 reviews
5 of 5 stars Reviewed August 17, 2015

The hotel was very clean and the staff was very helpful. My friend and I stayed there for three days as a mini vacation to shop and eat at various restaurants nearby. The hotel is located to many, many restaurants and shopping centers. Perfect for us!!!

Helpful?
Thank teresaaI5742YP
Philippi, West Virginia, United States
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 12, 2015 via mobile

Spur of the moment solo getaway. Near shopping, restaurants and easy to find on Corridor G. I got the king jacuzzi suite and I was happy with all of the amenities. I couldn't find the mini fridge, ice bucket area. A trip to the front desk and I found out it was a whole separate area (behind door #2). It... More 

Helpful?
Thank Debbie H
Lexington, Kentucky
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed July 3, 2015

This is a typical HIE in a great location for dining. The desk clerks were very friendly and helpful, as were everyone on the staff. This hotel has 5 floors, with the 5th floor being smoking rooms. I had to extend my stay one night and was moved to the 5th floor, but there was more of a smokey smell... More 

Helpful?
Thank John M
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear John M, We truly appreciate the very kind review that you wrote for us. We're extremely happy to hear that you found both of your rooms to be comfortable, clean, and well equipped. We also are happy to hear that you found our location to be convenient and our breakfast selection and hotel accommodations to be enjoyable. Customers like... More 

York, Pennsylvania
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 26, 2015

NIce hotel in a good area. Restaurants and shopping all around. Rooms have microwaves and refrigerators and very clean. Only problem I had was when I called to make a reservation, the person wouldn't take my membership number, said to just tell them when I got there. Thought that was strange but it was no problem. Breakfast was good and... More 

Helpful?
Thank Calfrope
scwvexpress, Manager at Holiday Inn Express Charleston / Southridge, responded to this review

Dear Calfrope, Thank you for taking the time to write us a review. We sincerely appreciate you staying with us and are very happy to hear that you found our location convenient and the rooms well equipped and clean. We also enjoy hearing that you liked our continental breakfast and newspaper service. We enjoy hearing from our guests about their... More 

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