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Holiday Inn Express Charleston / Southridge

2.5 of 5
95 R.H.L. BLVD, South Charleston, WV 25309
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30 reviews from our community

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Greenville, SC
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 15, 2013

In comparison with other HIE Reward Nights, this hotel seemed to be lacking. It's location was over 4 miles from the Interstate. We were offered a bottle of water but no other amenities. The pool was closed. The scrambled egg pan was empty and no one seemed to be in charge of breakfast. But, it was quiet.

Was this review helpful? Yes 2
Morgantown, West Virginia
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed May 1, 2013

Stayed overnight for a conference, room was very clean and staff very friendly. Asked for a late check-out and the staff was very accomadating. I did not know there was a beautiful indoor pool, so I did not use it but it would have been very relaxing. Food for breakfast was very good also. I would stay there again. foleytblue

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Portland, Oregon
Top Contributor
74 reviews 74 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 10, 2013

This location provided the quality I have come to expect from Holiday Inn Express. rooms were clean and comfortable. Staff was friendly and helpful. A very good place to overnight when traveling. However, DO NOT order a pizza from Slyce. I waited until after 2:00 a.m. for an order made before midnight and never did get my pizza despite having... More

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Pippa Passes, Kentucky, United States
1 review
5 of 5 stars Reviewed February 27, 2013

My fiancé and I stayed here for 3 nights. It was great! the room was clean, the staff was very friendly, and anything we needed the front desk offered very quickly. The small "kitchen" was a very nice touch, as well as the cleanliness of the bathroom and jacuzzi tub. the bed was also pretty comfortable considering it wasn't home.... More

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Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 26, 2013

Stayed here for some local activities. It was convenient and clean! Both required standards for me! Easy access to food and fun. Good local shopping. Only problem is the weekend traffic. I thought I was Black Friday shopping..... Don't know if it was due to the events surrounding or just the fact that it was a Saturday evening. If you... More

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See 2 more reviews by Anniedawn78 for South Charleston
Denver
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 12, 2013

We found the hotel common areas to be somewhat dirty - the carpets were worn in the middle and not recently vacuumed. In my room, the clock alarm, which we did not set, woke us up at 5 AM and would not turn off. I had to pull the plug, which was difficult to do since it was behind a... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review
January 28, 2013

Dear J M, Thank you for taking the time to express your thoughts and concerns. My apologies the condition of our property and your room accommodation fell below your expectations. We have taken note of your comments and rest assured that these will be reviewed by our team and take actions accordingly. If there is anything we can do to... More

Lexington, Kentucky
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 5, 2012

I am a Road Warrior and have stayed at this property numerous times over the past few years and I can honestly say that it is the nicest Holiday Inn Express that you will find anywhere around. Updated rooms, excellent location for shopping and dining, ( all within easy walking distance) and the friendliest staff that you will come across.... More

Was this review helpful? Yes 1
Cleveland
Top Contributor
131 reviews 131 reviews
35 hotel reviews
Reviews in 61 cities Reviews in 61 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed April 13, 2012

Fairly typical HIE, but needs attention: walls in the room had been patched, but not painted; deadbolt lock was extremely difficult to close; soap scum in the shower. I expected better for this price. Large room with fridge & microwave. Many restaurants nearby, but all are lower priced chains (Applebees, etc).

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Charleston / Southridge, responded to this review
May 23, 2012

Dear ClevelandJP, Thank you for staying with us. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to... More

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 27, 2012 via mobile

My sister and I were traveling and this hotel in a was convient location. We checked in and was given a room key. We went to our room and the room was not yet cleaned. I ask the cleaning lady on the floor and she was trying to find out who had the room. About 5 min later the front... More

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Winston-Salem, North Carolina, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2011

Great Staff!! we were weray of staying because of some of the reviews. Glad we chose this hotel. It was great! The room was clean and very up to date. We loved the flat screen tv and the fridge and microwave in the room. The location was great, near restaurants and shopping, we never had to leave the area. Will... More

Was this review helpful? Yes 2
 
 
 
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Additional Information about Holiday Inn Express Charleston / Southridge

Also Known As:
Holiday Inn Express Charleston / Southridge Hotel
Holiday Inn Express Charleston / Southridge Hotel South Charleston
Holiday Inn South Charleston
South Charleston Holiday Inn
Address: 95 R.H.L. BLVD, South Charleston, WV 25309
Phone Number:
Region: United States > West Virginia > South Charleston
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in South Charleston
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Charleston-Southridge features 84 guest rooms five levels. We are conveniently located between two shopping plazas and two dozen restaurants are nearby. Additionally, we are convenient to downtown Charleston and Yeager Airport. Hotel features include: two meeting rooms equipped with high speed internet access, an indoor pool, hot tub, free local phone calls and a complimentary continental breakfast. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and eggs. We have also created the world's best tasting cinnamon roll. Guest room amenities include: coffee makers, high speed internet access, iron & ironing boards, hairdryers and two phones with two separate phone lines, mini refrigerator and microwave. Visit South Charleston, WV and stay smart at the Holiday Inn Express Hotel. ... more   less 
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