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Clarion Hotel & Conference Center

3.5 of 5
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233 Lowe Drive, Shepherdstown, WV 25443
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1 room 1 adult
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Clarion Hotel & Conference Center
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175 Reviews from our TripAdvisor Community

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Frederick, Maryland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Easy to locate hotel. The young man at the desk for check in was very accommodating when we requested a change in a room so we could all be close together. Luggage carts readily available. The rooms were clean with nice linens. Coffee pot in the room with real coffee cups, although the coffee left something to be desired. Bathrooms... More 

Helpful?
Thank Deborah B
Columbus, Ohio
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Big bold numbers gave the rate (military / gov) as $89 / nite. Same on rate acknowledgement at check-in. *Sticker shock* at checkout: the bill was nearly $100 and we are talking in the BOONDOCKS, folks! I went back and only then saw that taxes were not included. Another example of lack of clarity and what I view as a... More 

Helpful?
Thank TravelerRog
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are very sorry for the misunderstanding that taxes were not included in with the room rate. We hope this doesn't stop you from staying with us again! More 

Martinsburg, West Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 2, 2016

My boyfriend and I stayed here on New Years Eve and attended the New Years Eve party being held there. The party was a blast and was thankful to not have to spend too much time in a dirty room. The first room we were in had a large sticky spot on the comforter that was very visible for any... More 

Helpful?
Thank wencloud
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so much for taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies. Thank you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas... More 

Travelers are raving about these Shepherdstown hotels

Germantown, Maryland
Level Contributor
146 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed December 1, 2015

We attended a Sunday Buffet, and it was terrible. Cold Food, that should have been hot. The buffet dishes were not replenished as needed. I complained, to the cook, and told her that there were a couple of dishes, that were all dried out too!

Helpful?
Thank Larry20874
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Please accept our sincerest apologies regarding your recent Sunday brunch experience. I have notified management in Food and Beverage and will ensure this does not happen again. Please give us another chance to impress you! More 

Savannah, Georgia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 15, 2015

You can tell from the look of this Hotel it was a very nice place back in the day. However it is in need of many updates to bring it into the year 2000. Cast Iron tubs with chipped finishes, 1970's built in hair dryers and still having a clothes line in the showers. Straight shower curtain rods are just... More 

Helpful?
Thank 1stSgtUSMC
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I want to thank you for sharing your feedback about your recent stay with us. Input from guests like you will ensure we continue to provide the best accommodations we can to all travelers. More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 15, 2015 via mobile

I was going to give this hotel an excellent review but what a difference a day makes. We were cordially greeted and treated like royalty by the staff. The room was spotless, comfy bed, lush towels, etc. About 2 ama busload of young adults arrived and al hell broke loose. Screaming, doors slamming and not a soul around to shut... More 

Helpful?
Thank Bernie A
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to complete a review on your stay. Please accept my apologies for falling short of your expectations on some aspects of your stay. I appreciate your feedback as this is our best resource for improving guest services. We all hope that we will have the opportunity to host you again on a future visit. More 

Clermont, Florida
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 5, 2015

The hotel is is a great location close to the college for a decent price. It is a typical hotel room with a microwave and refrigerator. There was no complementary breakfast, which added to the price as the breakfast buffet was 8.95 per person, and it was only slightly above what one would get complimentary at another chain hotel. It... More 

Helpful?
Thank Ylorac
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I want to thank you for sharing your feedback about your recent stay with us. Input from guests like you will ensure we continue to provide the best accommodations we can to all travelers. We hope to see you again on your next trip to Shepherdstown! More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 22, 2015 via mobile

Well, it will get the job done. The place is in desperate need of a serious refresh. It's the only game in town, though, so it works for business. Ladies, if you rely on a hotel hairdryer when you travel, pack your own. This place still has the wall-mounted vacuum cleaner kind with two settings ... style and dry. Seriously,... More 

Helpful?
Thank Megan C
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

South Charleston, West Virginia
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 18, 2015

I stayed in this hotel when I was traveling for business/school trip. The hotel is situated on the end of a quite street and was a very good place to get away. The room was nothing more or less than what you would expect when staying in a Hotel. I did like that the bed had four pillows, two down... More 

Helpful?
Thank Aaron K
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for choosing our hotel to stay at while on your first trip to Shepherdstown. We hope it is the first of many. More 

Browntown, Virginia
Level Contributor
3 reviews
3 of 5 stars Reviewed September 15, 2015

Attractive setting, beautiful town and decent accommodations. Staff was friendly and helpful. Rooms are spacious and fairly well equipped. Minimum amenities. Free USA today, no hotel shop but small vending machine.

Helpful?
Thank DocDon63
Angie K, Public Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for choosing our hotel to stay at while visiting Shepherdstown. We hope to see you again on your next visit! More 

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