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All 3 Shepherdstown hotels

Clarion Hotel & Conference Center

3.5 of 5 Hotel   |   233 Lowe Drive, Shepherdstown, WV 25443
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57%
Ranked #3 of 3 hotels in Shepherdstown
A recent review
4 of 5 stars reviewed 5 days ago
marygran Maryland
  • Reviews (122)
  • Photos (8)
  • Amenities
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  • Room tips (16)
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122 people have reviewed this hotel

Traveler rating
    28
    40
    28
    19
    7
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25
28
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33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Maryland
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Shepherdstown is a beautiful weekend destination and I visit several times a year. However, hotel choices are minimal and I decided to stay at the Clarion primarily because of the pool. First, the good news. The staff couldn't have been any nicer during my stay. Everyone from the front desk to the restaurant staff was extremely polite, professional and made... More

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Chillicothe, Ohio
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We wanted to believe that the Clarion name still meant above average. This location is average at best. While well kept, it is dated and in need of renovation. Their are more rules at the pool for things you can't do than what is permitted and it was cold. Breakfast buffet was modest in offerings but not in price. It... More

Was this review helpful? Yes 1
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Dear Clark7932, Thank you for taking the time to provide us with your feedback. It is through this process that we are better able to serve our future guests. I was sorry to hear that your stay with us was not thoroughly enjoyed. I will share this feedback with the General Manager. We hope that you will stay with us... More

Hewitt
Top Contributor
76 reviews 76 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 25, 2014

We decided to change hotels last minute due to the distance of the hotel we originally booked. We were visiting very dear friends and didn't realize the distance when booking. They suggested this hotel and we were glad they did. Tucked in a residential section, this hotel is beautifully kept. Ample parking and groomed grounds. It's an older hotel but... More

Was this review helpful? Yes 1
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Dear PinkCat14, We are happy to hear that you enjoyed your stay with us and that we were recommended to you by your friends. We hope that you stay with us again on your next visit to the area - the pillows will be waiting for you! More

Pittsburgh, Pennsylvania
Top Contributor
63 reviews 63 reviews
55 hotel reviews
189 helpful votes 189 helpful votes
4 of 5 stars Reviewed April 16, 2014

We stayed at the Clarion Hotel & Conference Center at Shepherdstown, WV, in early April 2014, while attending a conference in Shepherd University, which is 10 mins drive away. The hotel is newer and is well-maintained. Check-in was a breeze, staff were friendly. Hotel room on the 4th floor was average in size, with 2 queen-sized beds that were clean,... More

Was this review helpful? Yes 1
Brandon M, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

We are glad to hear that you enjoyed your stay with us in Shepherdstown, WV. Shepherdstown is such a neat little town. There are shops and restaurants right downtown which is only 3/4 of a mile away from our Hotel. You must check it out the next time you come to visit! We are so sorry that you had a... More

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2014

Great location for government employees! The town of Shepherdstown is a treat! With some great restaurants and bars. Music at the hardware store on a Thursday is a must see. Loads of civil war sites within no distance of the hotel. It's a nice hotel in a great location, makes traveling for work just a little more bearable.

Was this review helpful? Yes 1
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you were able to see what Shepherdstown has to offer - it's a hidden gem! The Thursday Night Jam session at O'Hurley's General Store is definitely a favorite of ours as well. Hope to see you again soon! More

Charles Town, West Virginia
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed March 2, 2014

My wife and I had our wedding reception at this hotel a little over 10 years ago and we spent our first night as a married couple in a suite. What was a beautiful, new, clean hotel has turned into a dated, in need of renovation, and dirty feeling hotel. I thought it would be romantic to take my wife... More

Was this review helpful? Yes 2
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so much for taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies that your stay with us this time was not as good as the first. I want to thank you for bringing this into our... More

Top Contributor
63 reviews 63 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 25, 2014

I came to this area for business. At first I thought I wouldn't find a descent place to stay. But I was wrong. This place was very satisfying. The rooms are clean, the bed comfortable, The staff more than happy to assist me in anything I ask. The restaurant/lounge is perfect. The food was very good and service was on... More

Was this review helpful? Yes 1
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy to hear that you enjoyed your stay with us! We strive to do the absolute best in making sure that your stay with us is your "home away from home". We look forward to seeing you again in the future! More

Raleigh, North Carolina
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 11, 2013

Attended a family reunion and as this hotel was very confident to the reunion site, my way wife and I chose to stay there. We had stayed there several years ago and expected the same good experience as we'd had earlier. However, disappointingly, it was not to be. The room, while clean and comfortable seemed...well, a little shabby. Not decrepit... More

Was this review helpful? Yes 1
Brandon M, Public Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are extremely sorry that your stay with us was not as good as the last time. We have addressed the issues with our staff that you have brought to our attention. We love hearing feedback so we can become an even better, enjoyable place for guests to stay. Please contact me personally for your next stay. My email address... More

Washington DC, District of Columbia
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed November 4, 2013 via mobile

This is a very clean, well-maintained, modern facility. The room was very nice, quiet, with a good view. Bed linens were nice, and the bed quite comfortable. Good lighting, bathroom amenities, including hairdryer. The best thing about the hotel is the walkable proximity to town and the river, and its very friendly and helpful staff.

Was this review helpful? Yes 1
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are very glad that you enjoyed your stay with us and that you were able to take in the scenery of Shepherdstown that we love so much. We hope to see you back on your next trip! More

Elkridge, Maryland
Top Contributor
56 reviews 56 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 26, 2013

The hotel needs an overhaul. Room had torn carpet, lifting wallpaper, dingy, musty. Restaurants and bars, the chairs are so rickety or bad it is take your life at risk. Otherwise, staff is quite friendly and the food is above par judged too by the number of locals that dine there. Spa is broken and not looking positive for a... More

Was this review helpful? Yes
Brandon M, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Dear Leslie21075, Thank you for taking time out of your day to submit a TripAdvisor review. This site is a wonderful asset to travelers as they search for the best place to stay. It is a wonderful asset to us as well as it gives us an opportunity to look for ways to continually improve our guest services. I am... More

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Additional Information about Clarion Hotel & Conference Center

Address: 233 Lowe Drive, Shepherdstown, WV 25443
Phone Number:
Location: United States > West Virginia > Shepherdstown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Clarion Hotel & Conference Center 3.5*
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Shepherdstown
Clarion Shepherdstown
Shepherdstown Clarion

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
168

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