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Clarion Hotel & Conference Center

3.5 of 5
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233 Lowe Drive, Shepherdstown, WV 25443
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1 room 1 guest
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164 Reviews from our TripAdvisor Community

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Traveler rating
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    53
    46
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Hewitt
Level Contributor
144 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

We have friends we visit and stay at this Clarion. I love the location and the ample parking. It's tucked back behind a residential neighborhood, very peaceful. Staff is friendly. Grounds are kept neat and clean. It's location is perfect as its right off the Main Street.

Was this review helpful? Yes
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you enjoyed your stay with us. We hope to see you again! More 

Fairfax, Virginia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here while visiting Harper's Ferry for a weekend with our 10yr old and 12yr old. You have to go through a small town to get here. But once you arrive, you'll find a large hotel, with a lot of space. The staff is young, and courteous. The hotel has a small pool, and gym. The hotel needs updating. The... More 

Was this review helpful? Yes
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are glad that you decided to stay with us while visiting Harpers Ferry and hope to see you again in the future! More 

Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Hotel, in general, has poor service and I would not recommend it. We were in town for a family event. We returned to the hotel around 11 pm and settled into bed around midnight. The TV in the next room was so loud that you could hear every word on the program through the wall--very obnoxious at that hour. We... More 

Was this review helpful? Yes
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Travelers are raving about these Shepherdstown hotels

Potomac, Maryland
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We have been visiting Shepherdstown for several years to attend the theater program that is held each July. We have stayed at several of accommodations that are available but have settled on the Clarion as our favorite. It is reasonably priced, well located and well maintained. It is a short walk into town. I am one of those people who... More 

Was this review helpful? Yes
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are humbled to hear that you find the Clarion Hotel as your favorite place to stay during CATF! We pride ourselves in taking care of our guests and making them feel at home. We can't wait to see you next July! More 

Charlotte, North Carolina
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 19, 2015

The hotel feels dated but overall it was a nice place to stay. The rooms are nothing special but were clean and comfortable. There was a second sink in our room where the coffee pot was but there was no light over that sink which rendered it useless for getting ready. We did not dine here but met friends in... More 

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for choosing to stay with us on your trip to Shepherdstown. We hope to see you again soon! More 

Schenectady, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 14, 2015

Hotel staff were professional and helpful; room was clean (except for some grunge in the coffeemaker basket); weekend buffet breakfast was adequate for the price, and the restaurant staff were tolerant of our leisurely pace; room furnishings and carpets are no longer crisp and fresh (time for a refurb?); location is convenient to Sheperdstown business district and college campus.

Was this review helpful? Yes 3
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon! More 

baltimore md
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 11, 2015

We like this hotel very much. Our room was very comfortable and well maintained. The pool was nice. Front desk service was very good. We had dinner at their pub one night. Outstanding service and very ordinary meal. The prices were very reasonable.

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are glad to see that you were able to take advantage of some of our amenities. Hope to see you again on your next visit to Shepherdstown! More 

Pennsylvania
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 9, 2015

A few weeks ago, our family spent a weeknight at the Clarion Hotel. The room itself and public areas were fine. Check in went smoothly. The receptionist was pleasant. There were no problems until the next morning when we tried to have breakfast in the hotel dining room. As soon as we stepped through the door, it was apparent there... More 

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I have read your comments and have notified the proper management in regards to this matter. On behalf of the staff here at the Clarion Hotel, I sincerely apologize for our lack of service to you. We hope that this doesn't damper you staying with us in the future and hope that you give us another chance to impress you.... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 4, 2015

The hotel is alright. The staff attentive even for a late night check in. The rooms pretty standard for an aging budget hotel. They offer discounts for AAA members which was a plus. When on a road trip I only expect a hot shower and a clean comfortable bed. They delivered on both. The hotel does need some cosmetic updates,... More 

Was this review helpful? Yes 2
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you enjoyed your stay with us at the Clarion Hotel. We hope to see you on your next trip to the area! More 

Stockbridge
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2015

This hotel is in small town maybe 12 minute ride back roads to Charlestown casino. Nothing around hotel, thought the GPS had us lost. Great lobby and rooms very nice. See where someone said rooms adequate, well he is just crazy, rooms were nice and the beds were very comfortable. Would stay again and like to visit the area.

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

On your next visit you must check out "downtown Shepherdstown" on German Street only 1/2 of a mile from the Hotel. There are shops and restaurants that you might enjoy! Hope to see you again soon! More 

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