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Clarion Hotel & Conference Center

3.5 of 5
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233 Lowe Drive, Shepherdstown, WV 25443
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Clarion Hotel & Conference Center
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Ranked #2 of 3 Hotels in Shepherdstown
A recent review
4 of 5 stars reviewed 4 days ago
Jerry20854 Potomac, Maryland
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161 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Potomac, Maryland
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We have been visiting Shepherdstown for several years to attend the theater program that is held each July. We have stayed at several of accommodations that are available but have settled on the Clarion as our favorite. It is reasonably priced, well located and well maintained. It is a short walk into town. I am one of those people who... More 

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Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are humbled to hear that you find the Clarion Hotel as your favorite place to stay during CATF! We pride ourselves in taking care of our guests and making them feel at home. We can't wait to see you next July! More 

Charlotte, North Carolina
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel feels dated but overall it was a nice place to stay. The rooms are nothing special but were clean and comfortable. There was a second sink in our room where the coffee pot was but there was no light over that sink which rendered it useless for getting ready. We did not dine here but met friends in... More 

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for choosing to stay with us on your trip to Shepherdstown. We hope to see you again soon! More 

Schenectady, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel staff were professional and helpful; room was clean (except for some grunge in the coffeemaker basket); weekend buffet breakfast was adequate for the price, and the restaurant staff were tolerant of our leisurely pace; room furnishings and carpets are no longer crisp and fresh (time for a refurb?); location is convenient to Sheperdstown business district and college campus.

Was this review helpful? Yes 2
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon! More 

baltimore md
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We like this hotel very much. Our room was very comfortable and well maintained. The pool was nice. Front desk service was very good. We had dinner at their pub one night. Outstanding service and very ordinary meal. The prices were very reasonable.

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are glad to see that you were able to take advantage of some of our amenities. Hope to see you again on your next visit to Shepherdstown! More 

Pennsylvania
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A few weeks ago, our family spent a weeknight at the Clarion Hotel. The room itself and public areas were fine. Check in went smoothly. The receptionist was pleasant. There were no problems until the next morning when we tried to have breakfast in the hotel dining room. As soon as we stepped through the door, it was apparent there... More 

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I have read your comments and have notified the proper management in regards to this matter. On behalf of the staff here at the Clarion Hotel, I sincerely apologize for our lack of service to you. We hope that this doesn't damper you staying with us in the future and hope that you give us another chance to impress you.... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is alright. The staff attentive even for a late night check in. The rooms pretty standard for an aging budget hotel. They offer discounts for AAA members which was a plus. When on a road trip I only expect a hot shower and a clean comfortable bed. They delivered on both. The hotel does need some cosmetic updates,... More 

Was this review helpful? Yes 2
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you enjoyed your stay with us at the Clarion Hotel. We hope to see you on your next trip to the area! More 

Stockbridge
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2015

This hotel is in small town maybe 12 minute ride back roads to Charlestown casino. Nothing around hotel, thought the GPS had us lost. Great lobby and rooms very nice. See where someone said rooms adequate, well he is just crazy, rooms were nice and the beds were very comfortable. Would stay again and like to visit the area.

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

On your next visit you must check out "downtown Shepherdstown" on German Street only 1/2 of a mile from the Hotel. There are shops and restaurants that you might enjoy! Hope to see you again soon! More 

Lewisburg, West Virginia
Level Contributor
144 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed June 15, 2015

I was there for a church retreat. The conference rooms were good, the temperatures fairly consistent, except once and that was corrected. Coffee was out in the lobby and wasn't really kept full. I missed my morning coffee a lot. The location is good, both woods nearby for walking and Shepherdstown for restaurants and browsing. The pool was open and... More 

Was this review helpful? Yes 2
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so thrilled that you enjoyed your stay with us at the Clarion Hotel. It seems as though you had a wonderful time! And yes, the chocolate mousse is absolutely delicious! :) Hope to see you again soon! More 

Scottsdale, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 13, 2015

The Clarion was selected to host out-of-town guests for my son's wedding. His bride is from West Virginia and we are from Arizona, so we were part of the out of town guests. We booked several rooms for our family (groom's parents, grooms sister and her family, groom's youngest sister and her beau). During our five night stay, we found... More 

Was this review helpful? Yes 2
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are extremely proud of the staff that we have at the Clarion Hotel and are beyond proud to hear this. We hope that you enjoyed your stay with us. If you are in the Shepherdstown area again, you must come see us! More 

Alpharetta, Georgia
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 3, 2015

The exterior of the hotel is nice and so is the lobby and public areas. The rooms are adequate, but quite dated. The beds are just ok, not really uncomfortable or super comfortable. Bathroom looked old. The largest issue was the wifi, it was basically non-existent. This hotel could be great with a few small updates and boosted wifi service.

Was this review helpful? Yes 2
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon on your next trip to Shepherdstown! More 

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