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All 3 Shepherdstown hotels

Clarion Hotel & Conference Center

3.5 of 5 Hotel   |   233 Lowe Drive, Shepherdstown, WV 25443
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57%
Ranked #3 of 3 hotels in Shepherdstown
A recent review
3 of 5 stars reviewed 1 week ago
Richard P Atlanta, Georgia
  • Overview
  • Reviews (126)
  • Photos (8)
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  • Room tips (16)
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126 people have reviewed this hotel

Traveler rating
    29
    40
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    7
See reviews for
27
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33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Wellsburg
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel looks nice on outside. Inside is a bit shabby and smelled musty. Paid $150.00 for night and does not even include breakfast. The main problem was the water was shut off at 9 a.m. the morning of check out and we were not notified when making the reservation nor notified when we checked in the night before. When we... More

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Atlanta, Georgia
1 review
3 of 5 stars Reviewed 1 week ago NEW

6/24/2014 I stayed there last weekend and was totally unimpressed. While the fist impression of the lobby was very nice, my over-all feeling was that this place needs a visit from "Hotel Impossible". The carpet is worn and or/dirty, the furniture is beaten up and in need of immediate replacement. I viewed several rooms and all had "garage sale" quality... More

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Willow Grove, Pennsylvania
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel, we had no reservations and are thrilled that we stopped. The young lady at the desk, Beatrix was wonderful and very welcoming! A true asset to the organization! The rooms were very clean and the buffet breakfast was better than expected. I would highly recommend this hotel. Beatrix was right on with... More

Was this review helpful? Yes 1
Charlottesville, Virginia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have very mixed feelings about this place. My wife and I stayed here last year, and decided to give it another try. Very fancy-looking, Still the same musty smell as you walk in the lobby, and a behind-the-desk manager who doesn’t smile or provide eye-contact, sent up warning flags. He was somewhat redeemed by introducing himself by first name... More

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Maryland
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Shepherdstown is a beautiful weekend destination and I visit several times a year. However, hotel choices are minimal and I decided to stay at the Clarion primarily because of the pool. First, the good news. The staff couldn't have been any nicer during my stay. Everyone from the front desk to the restaurant staff was extremely polite, professional and made... More

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Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so glad that you decided to stay with us on your trip to Shepherdstown. We take pride in our work and glad we could make you feel comfortable during your stay. We hope to see you again in the future! More

Chillicothe, Ohio
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 11, 2014

We wanted to believe that the Clarion name still meant above average. This location is average at best. While well kept, it is dated and in need of renovation. Their are more rules at the pool for things you can't do than what is permitted and it was cold. Breakfast buffet was modest in offerings but not in price. It... More

Was this review helpful? Yes 1
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Dear Clark7932, Thank you for taking the time to provide us with your feedback. It is through this process that we are better able to serve our future guests. I was sorry to hear that your stay with us was not thoroughly enjoyed. I will share this feedback with the General Manager. We hope that you will stay with us... More

Hewitt
Top Contributor
80 reviews 80 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 25, 2014

We decided to change hotels last minute due to the distance of the hotel we originally booked. We were visiting very dear friends and didn't realize the distance when booking. They suggested this hotel and we were glad they did. Tucked in a residential section, this hotel is beautifully kept. Ample parking and groomed grounds. It's an older hotel but... More

Was this review helpful? Yes 1
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Dear PinkCat14, We are happy to hear that you enjoyed your stay with us and that we were recommended to you by your friends. We hope that you stay with us again on your next visit to the area - the pillows will be waiting for you! More

Pittsburgh, Pennsylvania
Top Contributor
63 reviews 63 reviews
55 hotel reviews
190 helpful votes 190 helpful votes
4 of 5 stars Reviewed April 16, 2014

We stayed at the Clarion Hotel & Conference Center at Shepherdstown, WV, in early April 2014, while attending a conference in Shepherd University, which is 10 mins drive away. The hotel is newer and is well-maintained. Check-in was a breeze, staff were friendly. Hotel room on the 4th floor was average in size, with 2 queen-sized beds that were clean,... More

Was this review helpful? Yes 1
Brandon M, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

We are glad to hear that you enjoyed your stay with us in Shepherdstown, WV. Shepherdstown is such a neat little town. There are shops and restaurants right downtown which is only 3/4 of a mile away from our Hotel. You must check it out the next time you come to visit! We are so sorry that you had a... More

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2014

Great location for government employees! The town of Shepherdstown is a treat! With some great restaurants and bars. Music at the hardware store on a Thursday is a must see. Loads of civil war sites within no distance of the hotel. It's a nice hotel in a great location, makes traveling for work just a little more bearable.

Was this review helpful? Yes 1
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you were able to see what Shepherdstown has to offer - it's a hidden gem! The Thursday Night Jam session at O'Hurley's General Store is definitely a favorite of ours as well. Hope to see you again soon! More

Charles Town, West Virginia
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed March 2, 2014

My wife and I had our wedding reception at this hotel a little over 10 years ago and we spent our first night as a married couple in a suite. What was a beautiful, new, clean hotel has turned into a dated, in need of renovation, and dirty feeling hotel. I thought it would be romantic to take my wife... More

Was this review helpful? Yes 3
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so much for taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies that your stay with us this time was not as good as the first. I want to thank you for bringing this into our... More

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Additional Information about Clarion Hotel & Conference Center

Address: 233 Lowe Drive, Shepherdstown, WV 25443
Phone Number:
Location: United States > West Virginia > Shepherdstown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Clarion Hotel & Conference Center 3.5*
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Shepherdstown
Clarion Shepherdstown
Shepherdstown Clarion

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
168

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