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Clarion Hotel & Conference Center

3.5 of 5
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233 Lowe Drive, Shepherdstown, WV 25443
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Clarion Hotel & Conference Center
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Ranked #2 of 3 Hotels in Shepherdstown
A recent review
5 of 5 stars reviewed 1 week ago
Z5928TDjohnl Stockbridge
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155 Reviews from our TripAdvisor Community

Traveler rating
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    49
    42
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Stockbridge
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel is in small town maybe 12 minute ride back roads to Charlestown casino. Nothing around hotel, thought the GPS had us lost. Great lobby and rooms very nice. See where someone said rooms adequate, well he is just crazy, rooms were nice and the beds were very comfortable. Would stay again and like to visit the area.

Was this review helpful? Yes
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

On your next visit you must check out "downtown Shepherdstown" on German Street only 1/2 of a mile from the Hotel. There are shops and restaurants that you might enjoy! Hope to see you again soon! More 

Lewisburg, West Virginia
Level Contributor
144 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was there for a church retreat. The conference rooms were good, the temperatures fairly consistent, except once and that was corrected. Coffee was out in the lobby and wasn't really kept full. I missed my morning coffee a lot. The location is good, both woods nearby for walking and Shepherdstown for restaurants and browsing. The pool was open and... More 

Was this review helpful? Yes
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so thrilled that you enjoyed your stay with us at the Clarion Hotel. It seems as though you had a wonderful time! And yes, the chocolate mousse is absolutely delicious! :) Hope to see you again soon! More 

Scottsdale, Arizona
1 review
5 of 5 stars Reviewed 3 weeks ago

The Clarion was selected to host out-of-town guests for my son's wedding. His bride is from West Virginia and we are from Arizona, so we were part of the out of town guests. We booked several rooms for our family (groom's parents, grooms sister and her family, groom's youngest sister and her beau). During our five night stay, we found... More 

Was this review helpful? Yes
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are extremely proud of the staff that we have at the Clarion Hotel and are beyond proud to hear this. We hope that you enjoyed your stay with us. If you are in the Shepherdstown area again, you must come see us! More 

Alpharetta, Georgia
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The exterior of the hotel is nice and so is the lobby and public areas. The rooms are adequate, but quite dated. The beds are just ok, not really uncomfortable or super comfortable. Bathroom looked old. The largest issue was the wifi, it was basically non-existent. This hotel could be great with a few small updates and boosted wifi service.

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon on your next trip to Shepherdstown! More 

El Ejido, Spain
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 4, 2015

There were a several issues during my weekend stay recently that made it less than stellar. First, there were glasses left outside guests room on Thursday when we checked in and they were still there on Sunday when we checked out. Second, we lost cablevision twice and then gave up on watching TV. The first time, we called the front... More 

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We sincerely apologize for your recent stay with us at the Clarion Hotel. You did not receive the service that we expect from our employees and for that we are sorry. I have notified the management staff so we can get matters like these resolved. We hope you give us another chance in the future if you are ever back... More 

Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

We booked a room at a disgusting hotel nearby and had to leave- we found this place on a whim and it was an awesome clean hotel compared to the other. I will always read reviews before booking a place.

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy that you went on a "whim" and decided to stay at the Clarion Hotel! We hope that we see you again on your next trip! More 

United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 29, 2015

I've stayed here before and I didn't recall the rooms being so outdated. This place is pretty on the outside, and the lobby is fancy, but the rooms are lacking. There were CHUNKS of wood missing from the bedside table. The wifi was abysmally slow. Continental breakfast costs $11. As a conference center, it's also always overrun by people. And... More 

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are sorry to hear that because of your recent stay with us, you have cancelled your future reservations. We hope that you reconsider us in the future and give us another chance! More 

Washington, DC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 25, 2015

This is a fine hotel outside Shepherdstown. I was here for a conference, and there don't seem many other options in the area if you are visiting. It is quite nice, but the problem is that there is an odd lack of focus on the details that makes a stay first rate. Check in was slow but congenial. I had... More 

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are terribly sorry to hear that your stay with us was less than satisfactory. I have notified the proper managers to resolve the issues that occurred. We hope on your next trip to Shepherdstown, WV that you may give us a second chance! More 

Frederick, Maryland
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed April 12, 2015

My best friend and I came to Shepherdstown for an overnight girls' excursion. The area is quaint and the dining options are tremendous. This was the first time we had stayed somewhere other than the Bavarian Inn. The room was outdated but seemed clean enough, which is the most important element to me! The woman who greeted us at the... More 

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I'm so sorry to hear about your issues with the glasses in your room. I have notified the Housekeeping Manager in regards to your experience. That is not only unsatisfactory to you, but to us as well. I hope on your next stay in Shepherdstown you allow us to have another chance to impress you! More 

Great Meadows, New Jersey
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 7, 2015

We had a very comfortable one night stay. The common areas were impressive, but not the room itself, which was a little worn. The room however was clean, we could adjust the heat to the desired temperature, and the bed was comfortable. We prize comfort above all else. There was a refrigerator, a microwave, a safe, two sinks (one outside... More 

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy that you chose the Clarion for your night's stay in Shepherdstown. It's such a neat little town and hope that you had a chance to explore a bit! We are however sorry to hear that your breakfast was not satisfactory. I will be notifying the Food and Beverage manager to let him know. We hope to have... More 

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