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Clarion Hotel & Conference Center

3.5 of 5
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233 Lowe Drive, Shepherdstown, WV 25443
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Clarion Hotel & Conference Center
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Ranked #2 of 3 Hotels in Shepherdstown
A recent review
5 of 5 stars reviewed 5 days ago
Denise B Romney, West Virginia
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142 reviews from our community

Traveler rating
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    46
    35
    22
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Romney, West Virginia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The staff were all very friendly. The hotel was clean and our room was so relaxing. The Rumsey Tavern was on the premises and was delicious and the staff there was friendly as well. The books in the room listed the grille as open but we learned it had been closed for some time. The photos in the hallway of... More 

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Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy to hear that you enjoyed your stay with us. We hope to see you again on your next visit to Shepherdstown! More 

Annapolis, Maryland
1 review
3 of 5 stars Reviewed February 22, 2015

The wall plaque at the hotel entrance says 1998, and it seems that the hotel hasn't been updated since. The property just feels tired and badly in need of a spa makeover. The thoughtful reception assistant assigned us a King room on the 3rd floor, away from a large group apparently in another part of the hotel. Our floor was... More 

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Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are very sorry to hear that you were unsatisfied with your accommodations. We hope to "wow" you on your next visit to Shepherdstown! Please give us a call on your next trip and we hope to win you over again. More 

Portsmouth
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 20, 2015

I went to training there last September. The room was fine and the service was very good. The food at the tavern was very good as well, especially the buffet night. I was impressed by the selection of seafood and meats. It's not the Ritz Carlton, but its not a Super 8 either. If I ever get back in the... More 

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Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you enjoyed your stay with us and hope to see you again in the future. Since you like seafood, you should check out the Rumsey Tavern's crab cakes - they are delicious! More 

Stephens City, Virginia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 2, 2015

The rating should be a 4.5. Very nice hotel. The room was clean. Microwave, fridge, iron and ironing board. It also had an extra sink outside of the bathroom. I liked that. The bathroom was bigger than most hotel bathrooms. You had room to move around it. I believe it was 9' x 11'. The sink in the bathroom had... More 

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Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy to hear that you got to bring in 2015 with us and had a blast. We can't wait to see you when you bring in 2016 with us! More 

Sharpsburg, Maryland
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 17, 2014

The brunch menu is really quite good, and generally the service is good, but this past weekend it was really atrocious. The server was nowhere to be found, and tried to charge us an adult brunch buffet for our one year old, when the menu says under five eat free. Nowhere to be found for our drink refills and disappeared... More 

Was this review helpful? Yes 1
Angie K, Director of Food and Beverage at Clarion Hotel & Conference Center, responded to this review

We are sorry to hear that your brunch experience with us was unsatisfactory. We always try to make and ensure all of our guests have a great experience. I have spoken to the manager on duty and the servers on the importance of proper guest service. Again our sincere apologies and I hope that you will give us another chance.... More 

Baltimore, Maryland
Contributor
11 reviews 11 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 11, 2014

We went to a family wedding reception here and stayed overnight . Great reception and very nice room. I think they could use a little updating but very clean and nice. I would recommend this hotel for families

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you enjoyed your stay with us while attending your friend's wedding reception. We hope to see you again soon if you are ever back in the area! More 

Carlisle, Pennsylvania
Contributor
18 reviews 18 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 2, 2014

I booked this hotel online and check-in was smooth and fast. The front desk associates were friendly and offered to help should I have any needs. The rooms contain 2 double beds which were large and comfortable. There is a bar at the hotel with reasonably priced drinks and meals, and on the Saturday I stayed included a live jazz... More 

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Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy to hear that you enjoyed your stay with us and were able to enjoy some of the amenities that we offer! We hope to see you again on your next trip to Shepherdstown. :) More 

Atlanta, Georgia
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 28, 2014

I almost hate to do this, but, in fairness, they deserve it. I stayed here twice in the past 90 days, so you might think I like the place. Not really, it was a matter of necessity. This is a really nice looking place, and the first impression is "Wow". Then you think, "Where can I park?". All the spaces... More 

Was this review helpful? Yes 4
Bel Air, MD
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 15, 2014

This hotel was very convenient when visiting Shepherdstown, WVA. And was ok as a place to lay your head at night and check out first thing in the morning. However, some minor things that could be easily remedied - bathroom needs an exhast fan. A passive vent above the shower area is not sufficient. The vanity outside the bathroom needs... More 

Was this review helpful? Yes 1
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

I am sorry to hear that your recent stay with us at the Clarion Hotel was less than satisfactory. That is surely not what we strive for. Please, if you are ever in the area again, give us another chance to impress you. We hope to see you soon! More 

Pittsburgh, Pennsylvania
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 12, 2014

I was riding my bike in 4 days from Pittsburgh to DC. Tired of camping and sore, we decided to stay in Shepherdstown for the night before the final leg to DC. It seems to be a quaint little college town, and luckily there was room at the inn. I typically expect a Clarion to be your normal boring roadside... More 

Was this review helpful? Yes
Angie K, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you for staying with us while taking advantage of the surrounding area. If you are ever back in town, we would love to see you again! More 

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