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All 2 Shepherdstown hotels

Clarion Hotel & Conference Center

3.5 of 5 Hotel   |   233 Lowe Drive, Shepherdstown, WV 25443
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A recent review
4 of 5 stars reviewed yesterday
EvanL Pittsburgh, Pennsylvania
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119 people have reviewed this hotel

Traveler rating
    28
    38
    27
    19
    7
See reviews for
24
27
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33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
Pittsburgh, Pennsylvania
Top Contributor
64 reviews 64 reviews
56 hotel reviews
194 helpful votes 194 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Clarion Hotel & Conference Center at Shepherdstown, WV, in early April 2014, while attending a conference in Shepherd University, which is 10 mins drive away. The hotel is newer and is well-maintained. Check-in was a breeze, staff were friendly. Hotel room on the 4th floor was average in size, with 2 queen-sized beds that were clean,... More

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Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 3, 2014

Great location for government employees! The town of Shepherdstown is a treat! With some great restaurants and bars. Music at the hardware store on a Thursday is a must see. Loads of civil war sites within no distance of the hotel. It's a nice hotel in a great location, makes traveling for work just a little more bearable.

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Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are happy to hear that you were able to see what Shepherdstown has to offer - it's a hidden gem! The Thursday Night Jam session at O'Hurley's General Store is definitely a favorite of ours as well. Hope to see you again soon! More

Charles Town, West Virginia
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 2, 2014

My wife and I had our wedding reception at this hotel a little over 10 years ago and we spent our first night as a married couple in a suite. What was a beautiful, new, clean hotel has turned into a dated, in need of renovation, and dirty feeling hotel. I thought it would be romantic to take my wife... More

Was this review helpful? Yes 1
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

Thank you so much for taking the time to leave us your feedback. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies that your stay with us this time was not as good as the first. I want to thank you for bringing this into our... More

Senior Contributor
48 reviews 48 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 25, 2014

I came to this area for business. At first I thought I wouldn't find a descent place to stay. But I was wrong. This place was very satisfying. The rooms are clean, the bed comfortable, The staff more than happy to assist me in anything I ask. The restaurant/lounge is perfect. The food was very good and service was on... More

Was this review helpful? Yes 1
Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are so happy to hear that you enjoyed your stay with us! We strive to do the absolute best in making sure that your stay with us is your "home away from home". We look forward to seeing you again in the future! More

Raleigh, North Carolina
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 11, 2013

Attended a family reunion and as this hotel was very confident to the reunion site, my way wife and I chose to stay there. We had stayed there several years ago and expected the same good experience as we'd had earlier. However, disappointingly, it was not to be. The room, while clean and comfortable seemed...well, a little shabby. Not decrepit... More

Was this review helpful? Yes 1
Brandon M, Public Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are extremely sorry that your stay with us was not as good as the last time. We have addressed the issues with our staff that you have brought to our attention. We love hearing feedback so we can become an even better, enjoyable place for guests to stay. Please contact me personally for your next stay. My email address... More

Washington DC, District of Columbia
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed November 4, 2013 via mobile

This is a very clean, well-maintained, modern facility. The room was very nice, quiet, with a good view. Bed linens were nice, and the bed quite comfortable. Good lighting, bathroom amenities, including hairdryer. The best thing about the hotel is the walkable proximity to town and the river, and its very friendly and helpful staff.

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Brandon M, Guest Relations Manager at Clarion Hotel & Conference Center, responded to this review

We are very glad that you enjoyed your stay with us and that you were able to take in the scenery of Shepherdstown that we love so much. We hope to see you back on your next trip! More

Elkridge, Maryland
Top Contributor
50 reviews 50 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 26, 2013

The hotel needs an overhaul. Room had torn carpet, lifting wallpaper, dingy, musty. Restaurants and bars, the chairs are so rickety or bad it is take your life at risk. Otherwise, staff is quite friendly and the food is above par judged too by the number of locals that dine there. Spa is broken and not looking positive for a... More

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Brandon M, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Dear Leslie21075, Thank you for taking time out of your day to submit a TripAdvisor review. This site is a wonderful asset to travelers as they search for the best place to stay. It is a wonderful asset to us as well as it gives us an opportunity to look for ways to continually improve our guest services. I am... More

Williamsburg, Virginia
Senior Contributor
27 reviews 27 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 24, 2013

I stayed here for a few nights while doing a Tough Mudder in WV. It was a pretty nice place, and the price was not bad. Everything was clean and the front desk staff were polite and helpful. My room was on the first floor facing the parking lot and it was quiet. I'd stay here again.

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Brandon M, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

I want to thank you for sharing your feedback about your recent stay with us. Input from guests like you will ensure we continue to provide the best accommodations we can to all travelers. We were especially happy to hear how pleased you were with your stay and that you would stay with us again if another event, such as... More

Appleton
Top Contributor
106 reviews 106 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed October 14, 2013

We intended to stay at a B & B in Shepherdstown, but it didn't work out. So we decided on the Clarion. The room was nice although breakfast was not included. We did not have any meals there, but did check out the menu. There was a nice variety on the breakfast menu and it appeared to be very reasonably... More

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Brandon M, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Dear Judy B, I would like to first thank you for taking the time to share your recent experiences with the TripAdvisor community. It is a great platform to share this information with future travelers coming to our area. I was glad to see that you were able to take advantage of our elaborate fitness center. It is a great... More

Shepherstown
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 9, 2013

This hotel is in a great location just a short walk to German Street downtown. The rooms are very tired and in need of an update and quite dark. The staff is friendly and helpful. We ordered pizza from room service and was told it would be 25minutes but did not arrive for well over an hour.

Was this review helpful? Yes
Brandon M, Front Office Manager at Clarion Hotel & Conference Center, responded to this review

Dear Uaflygirl2000, Thank you for taking the time to present us with your opinions regarding your recent stay at our hotel. It is great to hear from our locals! We love being so close to the Historic Downtown area and consider it one of our biggest assets! Sorry to hear that your room was not up to standards and we... More

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Additional Information about Clarion Hotel & Conference Center

Also Known As:
Clarion Hotel
Clarion Hotel And Conference Center
Clarion Hotel Shepherdstown
Clarion Shepherdstown
Shepherdstown Clarion
Address: 233 Lowe Drive, Shepherdstown, WV 25443
Phone Number:
Location: United States > West Virginia > Shepherdstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Shepherdstown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Clarion Hotel & Conference Center 3.5*
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