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Quality Inn

2.5 of 5
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1 Hospitality Dr., Ripley, WV 25271
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Ranked #4 of 4 Hotels in Ripley
A recent review
4 of 5 stars reviewed 5 days ago
Linda S Columbiana
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60 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rochester, Michigan
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel is not worthy of the Quality Inn name! The second floor rooms have no elevator so you have to haul your suitcases up an outside staircase. The bathroom had dirty grout and it appeared that the hotel was in the middle of a bathroom renovation, in which case the room should not have been available for guests! The... More 

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Columbiana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Driving a very long trip and decided that Ripley would be the night over stay. Checked several others, one filled and one very expensive so this was it. Room was clean,including refig and microwave but informed no internet in this room. Ok, I didn't have it with me. Room very quiet despite closeness of interstate. Breakfast was very good. Price... More 

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

There were wires hanging out of the light in the hallway outside the room. The Top of the toilet was broken and half of it was missing. The carpet was drenched under the air conditioner. The Vending machines were broken. The security cameras have wires hanging out of them and don't appear to be hooked up. There are 2 plaques... More 

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Travelers are raving about these Ripley hotels

El Paso, Texas
1 review
5 of 5 stars Reviewed January 12, 2015

We stayed at the Quality Inn in Ripley last night, and it was actually really good. The staff service was really good, and the check in process was really quick, we arrived at our room and we immediately greeted with a wonderful smell, the beds were extremely comfortable and clean as well. We stayed here a few years ago, and... More 

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Boynton Beach
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 11, 2014

I'm in Ripley, WV, on an extended business trip (multiple nights). I've previously stayed at Hilton, Wyndham, Marriott, etc. I chose this hotel based on availability, location, and my company's budget for lodging. This is a simple hotel. The lobby is furnished with some couches and coffee tables. When I checked in, a young man behind the counter was cheerful... More 

Was this review helpful? Yes 1
Grand Haven
1 review
1 of 5 stars Reviewed November 10, 2014

I left my wallet in our room and realized this an hour later. We called the desk clerk and she asked the cleaning person to retrieve the wallet, which she did. We asked the clerk to mail it to us so we wouldn't have to backtrack on our trip. When the wallet arrived the credit cards were there, but all... More 

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Traverse City, Michigan
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2014

I was disgusted by the Quality Inn in Ripley WV. First we were given a room key to a room that was occupied - thank God they had a chain on the door. Then we went back to the desk and got another room. Upon arriving at the second room, the door was wide open. Upon opening up the curtains,... More 

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West Virginia
Top Contributor
100 reviews 100 reviews
49 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 5, 2014

My stay at the Quality Inn in Ripley started with the makings of a terrible review but ended well thanks to customer service. When I arrived in my room, I noticed that the bed had been made, but the sheets were covered in hair. When I walked in the bathroom, I discovered that someone else's soap was in the shower.... More 

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Shelby Township
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 27, 2014

After arriving late all we wanted to do was sleep the girl that checked us in was the only positive thing about this place. To be charged over $80 you would think you would be getting something of a nice room. We opened the door to 218 and was hit with the most awful smell. We called down but no... More 

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2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 26, 2014

Beds slept good the first 2 nights. Rooms are very run down and needs a good deep cleaning carpets are filthy rooms have wallpaper that is dingy. Manager was very rude to guest as well as his staff. He woke me up every morning by 815 am yelling at his staff in front of our room. The last night there... More 

Was this review helpful? Yes 1
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