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Quality Inn

2.5 of 5
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1 Hospitality Dr., Ripley, WV 25271
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1 room 1 adult
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74 Reviews from our TripAdvisor Community

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McComb, Mississippi
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 14, 2015 via mobile

This lodging may be a well worn facility, but the staff's kindness and willingness to assist made this lodging worth the stay. The breakfast was better than most places I have stayed, and I stay in various hotels and motels all around the country. It was very clean and the bed was comfortable.

Helpful?
Thank Charles D
Urvashi P, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to complete a comment in regarding your recent stay at our hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.We greatly appreciate your comments, please let me know if we may be of further assistance. Thank you! More 

Riverview, Michigan
1 review
1 of 5 stars Reviewed December 8, 2015

This was the dirtiest motel room I have ever stayed in. Even the mirrors were filthy. There was toothpaste or shaving cream in the sink from the previous guest. We skipped the shower altogether. We didn't want to step in it.

Helpful?
Thank lw12342
Urvashi P, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to complete a comment in regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these Ripley hotels

Sault Sainte Ma
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 2, 2015

This is the second time we have stayed at this hotel. The beds are comfortable, clean and It is reasonably priced, and the rooms are nice. Parking is convenient right in front of your room. Hot continental breakfast included.

Helpful?
Thank James S
Webster, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 11, 2015

This hotel USE to be a great place BUT since new owners took over 3 years ago, it has gone way down hill... We visit our family twice a year in Ripley, WV. By the web information it makes it sound like the Quality Inn is the best one in the area. NOT true! It was very dirty, broken hair... More 

Helpful?
1 Thank intrepidmm496
Urvashi P, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to complete a comment in regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
1 of 5 stars Reviewed August 21, 2015 via mobile

Terrible. Filthy, no overhead light(exposed wires), Nowhere to plug in microwave, coffee pot, or cell phone. Had to buy an extention cord and three prong plug adapter. Coffee maker was rusted, I was scared to use, so I bought one at Walmart. Also Ice machines can't keep up with the customers. Had to buy a cooler and a bag of... More 

Helpful?
Thank Cindy M
Urvashi P, Assistant Manager at Quality Inn, responded to this review

Thank you for taking the time to complete a Tripadvisor survey on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Texarkana, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2015

had a long night and long day. easy check in and out. clean and friendly staff. recommended to anyone looking for a quick easy stay. really enjoyed the big breakfast, and the housekeeping were very helpful

Helpful?
1 Thank Kim P
Urvashi P, Assistant Manager at Quality Inn, responded to this review

Thank you for taking the time to complete a Tripadvisor survey in regards to your stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you!... More 

Xenia, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 7, 2015

Was driving all night and ended up stopping in ripley, wv. The staff was extremely helpful and friendly. My boyfriend got us a smoking room. Happily surprised, room was clean, and very well kept. Had a nice big breakfast, for the price I was very satisfied. Would recommend for anyone looking for a straightforward, clean, and friendly stay. VERY PLEASED... More 

Helpful?
1 Thank Jeff S
AssistMgr, Guest Relations Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to comment on your stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We are glad you choose us as your preferred hotel to stay for your travels. We are glad... More 

Lewisburg, West Virginia
Level Contributor
203 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
1 of 5 stars Reviewed July 13, 2015 via mobile

Visited this hotel overnight. Outside on the balcony was a carpet and a pair tennis shoes. The room door was open when we arrived. I assumed it was to remove the smoke odor. Otherwise the room appeared clean. Bathroom mirror was missing. In the morning one of the party had bites on her neck. In the lobby waiting to check... More 

Helpful?
1 Thank BlueFalconRidge
AssistMgr, Assistant Mgr at Quality Inn, responded to this review

Thank you for taking the time to leaving a comment regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

West Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 12, 2015

When staying at a hotel, it is our custom to close the curtains completely and keep the tv on when we leave the room to deter anyone coming in. Our first night, we returned to find our curtains open but nothing disturbed. The second night we returned to find the curtains open and the room reeking of an odor other... More 

Helpful?
2 Thank hunte456789
AssistMgr, Assistant Mgr at Quality Inn, responded to this review

Thank you for taking the time to complete a comment regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Swansboro, North Carolina
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 2, 2015

We had to get a room while making a long trip because we were getting too sleepy to continue to drive. It is not my style to go online and post anything negative about a business unless it is truly deserving, as in; we really got screwed financially and no one was willing to assist after we attempted to discuss,... More 

Helpful?
2 Thank Judy B
AssistMgr, Assistant Mgr at Quality Inn, responded to this review

Thank you for taking the time to complete a comment in regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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