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Holiday Inn Express Hotel & Suites Ripley

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110 Memorial Drive, Ripley, WV 25271
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Holiday Inn Express Hotel & Suites Ripley
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102 Reviews from our TripAdvisor Community

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Bent Mountain, Virginia
Level Contributor
80 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a lovely property with indoor pool and whirlpool and good internet. I had a handicapped room that was quite adequate except for bedding. For some reason, decorators think the duvet should only come chest high, leaving shoulders uncovered. Guess they've never slept in a Hampton Inn room, where bedding is really super. Otherwise, this is a friendly, well... More 

Helpful?
Thank filmbuyer
Robert K, General Manager at Holiday Inn Express Hotel & Suites Ripley, responded to this review

Thank you for the great comments you posted regarding your stay with us at our Ripley, WV Holiday Inn Express & Suites. We could not have done a better job of advertising. We definitely appreciate positive feedback such as yours and are so happy to hear your stay with us was a pleasant one and that your enjoyed the amenities.... More 

Cleveland, Ohio
2 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

Very clean comfortable. Staff friendly. A bit pricey especially with the pet fee. I travel with my two dogs and they charge per pet. There is a nice area around the hotel to walk the dogs. Breakfast was good. So would stay again .

Helpful?
Thank 882katharinel
Robert K, General Manager at Holiday Inn Express Hotel & Suites Ripley, responded to this review

Thank you so much for your nice comments regarding your stay with us at our Ripley, WV Holiday Inn Express & Suites. I am very happy to hear that your stay with us was a pleasant one. We do our best to be competitive with the prices of other hotels in the area. Thanks for being our guest. More 

Manistique
Level Contributor
484 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed December 31, 2015

My husband & I were on our way to NC to our daughter's for Christmas and decided that it was time to stop for the night. We haven't stayed at any Holiday Inns recently but it seemed to be the best hotel in Ripley. As soon as we walked in, I noticed the nice smell which immediately made me feel... More 

Helpful?
Thank MstqMI
Robert K, General Manager at Holiday Inn Express Hotel & Suites Ripley, responded to this review

Thank you for the great comments you posted regarding your stay with us at our Ripley, WV Holiday Inn Express & Suites. We could not have done a better job of advertising. We definitely appreciate positive feedback such as yours and are so happy to hear your stay with us was a pleasant one and that your enjoyed the amenities.... More 

Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 20, 2015

We picked this place because it is listed as number one in Ripley, it's no wonder. The staff was helpful, the rooms clean and comfortable, breakfast was good (always love the cinnamon rolls), nice pool area. But, this was a good night's sleep and a comfortable water temperature the next morning for a shower.

Helpful?
Thank chubee01
Robert K, General Manager at Holiday Inn Express Hotel & Suites Ripley, responded to this review

Thank you for the great comments you posted regarding your stay with us at our Ripley, WV Holiday Inn Express & Suites. We could not have done a better job of advertising. We definitely appreciate positive feedback such as yours and are so happy to hear your stay with us was a pleasant one and that your enjoyed the amenities.... More 

Boca Raton, Florida
1 review
5 of 5 stars Reviewed December 1, 2015

We were driving to Ohio from Florida and thought we could make it the whole way, but it was dark and raining on the winding mountains so we decided to stop. I was on Google on my cell phone checking hotel reviews and The Holiday Inn Express in Ripley had the best reviews so we decided to stay there. Check-in... More 

Helpful?
Thank Julie C
Robert K, General Manager at Holiday Inn Express Hotel & Suites Ripley, responded to this review

Thank you for the very nice comments you posted about your stay at our Ripley, WV Holiday Inn Express. I am happy to hear you enjoyed your stay with us. Our staff prides themselves on providing our guests with a clean, comfortable room and a great breakfast. Thanks so much for being our guest! More 

Ironton, OH
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 17, 2015

I've stayed here a couple times over the past months and both were pleasurable. After a hotel mistake in temporarily losing my reservation, the desk manager gave us a discounted rate and later called to ensure the room was suitable to our needs. While they're the only hotel around of what would be expected from HI/HIE quality, they doesn't keep... More 

Helpful?
Thank Reviewer45638
Robert K, General Manager at Holiday Inn Express Hotel & Suites Ripley, responded to this review

Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Ripley, West Virginia. It’s great to hear we were able to fix our mistake and take good care of you. Our room rates for the Ripley market are priced competitively with our competition and other... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 27, 2015 via mobile

2nd time traveling to Ripley on business. Both times stayed at the HIE for five nights. Spacious, clean rooms. VERY nice front desk staff. Surprisingly quiet. Hot tub is hot and not crowded. Free breakfast is good.

Helpful?
Thank Heather S
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Ripley, responded to this review

Thank you for the nice comments you posted about your stay at our Ripley, WV Holiday Inn Express. I am happy to hear you enjoyed your stay with us. Our staff prides themselves on providing our guests with a clean, comfortable room. Thanks so much for returning! More 

Washington DC, District of Columbia
Level Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed October 26, 2015

This hotel has a good location away from the crowded roads but located just off the interstate. The rate I felt was a little high for this area. The cleanliness of the room could have been improved (bed stands cleaned and carpet vacuumed). Overall we had a pleasant overnight. The saving grace were the front desk staff. They were all... More 

Helpful?
Thank jeannie2u
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Ripley, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We would like to apologize for the room not being up to standard and we appreciate you letting us know. We are delighted to read that you have mentioned our friendly and accommodating front desk staff. We are hospitality professionals who pride ourselves on... More 

South Carolina
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 12, 2015

I chose this hotel because it has easy access to I 77. There was really nothing outstanding about it. My King room was clean, comfortable and adequate. I had a shower only, no bathtub in my bathroom. Breakfast was typical and good. There are a few fast food restaurants nearby. I would not stay here again, because there are better... More 

Helpful?
Thank tealassie
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Ripley, responded to this review

Thank you for your feedback regarding your stay with us at our Ripley, WV Holiday Inn Express. We do our best to offer our guests clean, comfortable rooms at competitive prices. Thanks for being our guest. More 

San Antonio, Texas
Level Contributor
99 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 12, 2015

You never know what to expect when you are almost in the middle of nowhere, but this place was perfect. The only slight downfall was we checked in on a busy weekend. The poor clerk was alone and struggling to handle a group of sports people and looked like another group of some sort, plus the nearby Mothman festival people... More 

Helpful?
Thank Heather S
GMLegacyMGMT, General Manager at Holiday Inn Express Hotel & Suites Ripley, responded to this review

Thank you for taking the time to share your experiences. We are happy with the compliments on the efforts of our hotel staff. Your opinion is very important to us, as it helps us identify areas in need of improvement. We would like to apologize for the inconvenience of having a long wait to check in. Again, thank you for... More 

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