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Super 8 Ripley

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102 Duke Drive, I-77 Exit 138, Ripley, WV 25271
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Super 8 Ripley
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Super 8 Ripley
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156 reviews from our community

Traveler rating
    49
    71
    26
    7
    3
See reviews for
69
27
19
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (156)
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    (48)
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    (34)
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Ann Arbor, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 22, 2015

After driving for about 8 hours, it was late and we needed a place to stay for the night. I was concerned because walking in the first smell that hit you was cigarette smoke. The next noticeable area was the hallway leading to the rooms; it definitely needed some updating and fixing. However, once in side the room, it was... More 

Was this review helpful? Yes 1
GMLegacyMGMT, General Manager at Super 8 Ripley, responded to this review

Thank you for your response regarding your stay at our Ripley, WV Super 8. I apologize for the smoke smell. If someone is caught smoking in their room, they are fined. But I am happy to hear that the room was comfortable for you and that you enjoyed the breakfast and coffee. We strive to offer our guests clean, comfortable... More 

Fort Leonard Wood, Missouri
Top Contributor
63 reviews 63 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 19, 2015

Walking into the lobby, I was thinking this isn't going to be good because there was a very heavy smell of cigarette smoke but the room was smell free. Not sure if it was the lobby or the person checking us made the place smelled. Room was clean looking but dated. Bathroom needs some much needed fixing...floor grout is breaking... More 

Review collected in partnership with Super 8

Was this review helpful? Yes 1
GMLegacyMGMT, General Manager at Super 8 Ripley, responded to this review

Thank you for your feedback regarding your stay at our Ripley, WV Super 8. I apologize that your stay was not as pleasant as it should have been. The maintenance issues will definitely be addressed immediately. I hope you tried our signature cinnamon roll which is quite popular. I hope you will give us another chance to better serve you. More 

Morgantown
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2015

This Super 8 is actually very nice. The rooms look like they were recently re-done. Great place for the price. Comfortable bed. Very clean.

Review collected in partnership with Super 8

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Super 8 Ripley, responded to this review

Thank you so much for the great comments you posted about your stay at our Ripley, WV Super 8. Our goal is to provide clean, comfortable rooms for our guests’ enjoyment. Thank you for being our guest at Ripley Super 8. More 

Appomattox, Virginia
1 review
2 of 5 stars Reviewed February 6, 2015

after driving for 6 hours and needing a place to stay...I stopped here... I was sent to a room that was already taken....??? The occupant abviously was very upset me trying to get in the room... I was then put in a room across the hall where I heard this person yell and complain for about 2 hours... The internet... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Super 8 Ripley, responded to this review

I apologize for the negative experience you had at our Ripley, WV Super 8. What happened to you is not acceptable and the issue will definitely be addressed to our staff so this does not happen in the future. I do hope you will give us another chance to better serve you. More 

Manitou Beach, Michigan, United States
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 29, 2015 via mobile

This is the third year we have stayed here on the way to Florida, twice with a dog. Once again we had a wonderful experience. the room was spotlessly clean, staff very friendly. The free breakfast had lots of variety, including yogurt, fruit cocktail, two kinds of juice, cinnamon rolls and toast. there may have been cereal, since there were... More 

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Super 8 Ripley, responded to this review

Thank you for being a frequent visitor to our Ripley, WV Super 8. I am so glad to hear that your stays with us have been enjoyable. Yes, safety of our guests is our number one concern, so we make sure the area is well lit. I will be looking forward to your next visit with us when you travel... More 

Houston
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 27, 2015

It has been a long time since I have stayed in a Super 8. I had a last minute trip to the area and the reviews were good so I took a chance. We stayed 2 nights and I would stay again if I was in the area again. The staff was very friendly and helpful. The rooms were clean... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Super 8 Ripley, responded to this review

I am so happy to hear the great comments you posted regarding your stay at our Ripley, WV Super 8. We appreciate it very much. That is our goal to provide our guests with clean, comfortable rooms and a helpful, courteous staff. Again, thank you for being our guest at Ripley Super 8. More 

Manistee County, Michigan
1 review
5 of 5 stars Reviewed January 26, 2015

The staff were very helpful and the rooms were clean with plenty of towels, soap, etc. The price was very competitive compared to other places in the area. I will certainly stay again in the future.

Review collected in partnership with Super 8

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Super 8 Ripley, responded to this review

Thank you so much for the great comments you posted regarding your recent stay at our Ripley, WV Super 8. Positive feedback such as yours is very much appreciated. We strive to provide our guests with clean, comfortable rooms with a courteous and helpful staff. See you the next time you are passing through. More 

Sumter, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed January 22, 2015

Quick overnight needed while traveling on long weekend. Everything was good and fairly clean for an older/lower cost hotel. Truthfully, better than I expected. Morning came and we wanted to quickly shower before getting back on the road.....Nope! The plunger to activate the shower was laying on the tub. No way to make it work. Someone, i.e. the cleaning staff,... More 

Was this review helpful? Yes
GMLegacyMGMT, General Manager at Super 8 Ripley, responded to this review

Thank you for your feedback regarding your recent stay at our Ripley, WV Super 8. I apologize for the shower not working. This is not acceptable in our hotel and will be addressed with our staff. That is parting of staying in hotels is to expect a clean, working shower. I am truly sorry that we fell short. I hope... More 

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