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Holiday Inn Express Charles Town

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681 Flowing Springs Road, Ranson, WV 25438
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Holiday Inn Express Charles Town
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Holiday Inn Express Charles Town
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145 reviews from our community

Traveler rating
    68
    47
    13
    7
    10
See reviews for
26
60
9
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fredericksburg, Virginia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Holiday Inn Express is clean, modern, and roomy. It's a new hotel on the outskirts of Ranson, WV. There is a refrigerator and a microwave in the room so you can chill/heat your food. The bed is soft and spacious; the bathroom has plenty of space for one. (Two people might be a little crowded.) The bus from the casino... More 

Was this review helpful? Yes
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Our bathrooms are currently being remodeled with new counter tops and shower walls as well as tile and wall paper. I'm very happy that you enjoyed your stay, hopefully we can make it even better in the future. More 

Pinecrest, Florida
Top Contributor
65 reviews 65 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I was very pleased with my recent stay at this clean and recently remodeled Holiday Inn Express. The rooms were tastefully decorated, nicely appointed, clean and comfortable. The room fridge, microwave and large room safe were welocomed features. The included hot breakfast had a nice selection of options. I do recommend this hotel for business travelers.

Was this review helpful? Yes
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

I'm glad that you enjoyed your stay with us! More 

Baltimore, MD
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed one night after playing at the casino. We got a king room. It was clean and neat. The bed was very comfortable. The bathroom was clean with no nasty mold any where. I hate even one spot and there wasn't any. The wi fi worked and stayed connected the entire time I needed it. The free breakfast was... More 

Was this review helpful? Yes 1
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

This is wonderful to hear. I am so glad that you enjoyed your stay and even happier that you chose to share your experience with us. I hope to see you again soon. More 

Ranson, West Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 17, 2015

Although, my family and I live in town, due to a winter weather emergency, we had to leave our home, so we chose to stay here!! The staff was extremely accommodating, understanding, and extremely willing to take care of our needs. The rooms are very nice. Extremely clean! Nice comfortable beds! Breakfast the next morning was beyond outstanding!!!! I have... More 

Was this review helpful? Yes 2
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

We are so glad that we could be there to help out. And, so pleased that you enjoyed your stay with us. More 

Winchester, Virginia
Top Contributor
58 reviews 58 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 27, 2015

Nice new hotel. Clean room and huge king-size bed. Free breakfast, free newspaper, free Wi-Fi, free shuttle to the casino. Although it is close to our home, we stayed here after a show at the Casino: It felt cozy to fall into the big bed instead of driving home at midnight on freezing roads.

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Jason B, Manager at Holiday Inn Express Charles Town, responded to this review

We were very happy to accommodate you diring the bad weather. I'm glad that you enjoyed your stay. More 

Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 6, 2014

Was there on business with a group of associates. The hotel is well kept, room was very roomy and comfortable . The daily breakfast was always hot and plentiful. The hotel in near restaurants and the casino. All of us enjoyed our stay, would recommend it for business travel.

Was this review helpful? Yes
Jason B, Manager at Holiday Inn Express Charles Town, responded to this review

I am so glad that you enjoyed your stay, please come see us again. More 

Senior Contributor
45 reviews 45 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 3, 2014

My wife and I stayed here for 1 day while @ Charles Town recreational gambling - slots. Nice large room, very comfortable and clean, and staff were pleasant. Also, very large bathroom. Bed was Soooo comfortable, neither of us remember anything after placing our heads down. We've stayed here about 5 times over 2 years, and we've always had a... More 

Was this review helpful? Yes 2
Jason B, Manager at Holiday Inn Express Charles Town, responded to this review

I am happy that you had a good time. I know what you mean about the beds. We look forward to seeing you again. More 

Atlanta, GA
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

Stayed here for a business trip in November. The hotel was nice, clean and updated. Nice bedding, nice furniture, no smoke smell in the rooms. They had a decent breakfast layout. Sausage, eggs, pancakes on demand etc. My favorite thing was the style of the dining room. Looked like a gentlemen's lounge in a country club. That's my take on... More 

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Jason B, Manager at Holiday Inn Express Charles Town, responded to this review

We are so glad that you enjoyed your stay with us. Please do come again. More 

Fairfax, Virginia
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 10, 2014

I stayed here over the weekend and have to say I was pleasently suprised. The location was great for what we were looking for (close to Bloomery Plantation Distillery and Charles Town Race & Slots.) They had a free shuttle that took you too and from the hotel which was great and had a pretty nice breakfast in the morning... More 

Was this review helpful? Yes
Jason B, Manager at Holiday Inn Express Charles Town, responded to this review

I am very glad that you enjoyed your visit to Charles Town and your stay with us. More 

Jamestown, North Dakota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

I stayed at the Holiday Inn Express recently. The staff was very friendly and met all of my expectations and more! I want to take a moment to personally recognize the General Manager, Amber Kollar. Anytime you see her she is greeting everyone with a warm smile while ensuring their stay is going well. If she is not interacting, she... More 

Was this review helpful? Yes 1
Jason B, Manager at Holiday Inn Express Charles Town, responded to this review

We were so glad that you could stay with us. I was especially happy to hear about our staff. More 

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