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Holiday Inn Express Charles Town

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681 Flowing Springs Road, Ranson, WV 25438
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1 room 1 guest
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Holiday Inn Express Charles Town
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Holiday Inn Express Charles Town
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169 Reviews from our TripAdvisor Community

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Traveler rating
    80
    56
    14
    9
    10
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34
69
10
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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La Plata, Maryland
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Holiday Inn Express while visiting Charles Town and Hollywood Casino's. The room was clean and spacious, great location, didn't take advantage of the shuttle as we were so close to the casino. Check in and out was a breeze. Would stay again.

Was this review helpful? Yes
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

I am very happy to hear that you enjoyed your stay. We can't wait to see you again. We are close and the shuttle from the casino makes life a little easier. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed at this HI Express near the Casino. Checked out before noon and within a few hours, realized we forgot our phone charger. Called back to the front desk, explained what had happened, and described the location of the exact outlet. The women said our room had not been rented. When she called back, no charger, and nothing in lost... More 

Was this review helpful? Yes
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Dear "Unresponsive", As mentioned previously, no charger was found in your room. Though we feel for your loss, the hotel is not responsible for any items that you leave behind. When we do locate an item, we store it for 3 months per regulations. More 

Traverse City, Michigan
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were Traveling down from Michigan for a sporting event for our son that was taking place at Summit Raceway about 20 min away. There aren't a lot of choices in Charles Town and I didn't want to take any chances so I went with the Holiday Inn Express knowing they are usually a good choice. Needless to say the... More 

Was this review helpful? Yes
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

I'm glad that you enjoyed your stay with us and liked our property. More 

Fairfax, Virginia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in the Holiday Inn Express during a recent business trip. I found the room to be great especially because it was equipped with a chair and automan.The room also had a mini-refridgerator and a microwave oven. The Holiday Inn Express was conveniently located near restaurants and the casinos. The hotel also had a nice restaurant and pool. I would... More 

Was this review helpful? Yes
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

Though technically not a restaurant, I am glad that you enjoyed our breakfast area. We try very hard to make your stay memorable. More 

Washington, DC
Level Contributor
7 reviews
6 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Found the room to be a perfectly normal, generic, room. A good breakfast made up for a shower curtain that was weirdly too short and resulted in giant puddles in the bathroom. The real issue was the staff forgetting that our reservation was for two nights and sending a maintenance guy to kick us out at noon the day before... More 

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Jason B, Front Office Manager at Holiday Inn Express Charles Town, responded to this review

We are so sorry that you had some troubles during your stay. We would love for you to come back and see us soon and have a better experience. More 

Springfield, New Jersey
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ten family members and numerous friends stayed at the Holiday Inn Express for a family wedding in a nearby vineyard. The accommodations were spacious and comfortable. We enjoyed a great night's sleep before and after the wedding.

Was this review helpful? Yes
Jason B, Front Office Manager at Holiday Inn Express Charles Town, responded to this review

We are so glad that we could accommodate your family and that you all enjoyed your stay. We hope you all come back to see us in the future! More 

Garnet Valley, Pennsylvania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We found the layout of the room to be great to accommodate our family of 5.It had 2 queen size beds and a pull out sofa.Rooms were clean.When we were there they were replacing all the mattresses,but perhaps ours had already been replaced, cause the beds were very comfortable.They had 2 flat screen tvs a mini refrigerant a microwave.The pool... More 

Was this review helpful? Yes 1
Jason B, Front Office Manager at Holiday Inn Express Charles Town, responded to this review

We are so glad to hear that you enjoyed your stay here and hope you come back to see us in the future. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We have been here several times and have never had any issues. Shuttle for the casino is nice and comes around frequently. Don't miss the cinnamon rolls at the breakfast that is included with your stay.

Was this review helpful? Yes
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

We are happy to hear that you enjoyed your visit with us and to this area. Please come see us again soon. More 

Columbus, Ohio
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 31, 2015

My wife an I stayed here recently while visiting the Harper's Ferry area. I've never been disappointed while staying at a Holiday Inn Express and this one was no exception. The room was clean, comfortable, and quiet. Everyone we encountered at the hotel was courteous and friendly. They had a well stocked breakfast bar with eggs, bacon, pancakes, fresh fruit,... More 

Was this review helpful? Yes 1
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

We do have a wonderful breakfast and a large area for our guests to relax. More 

Bittinger, Maryland
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 30, 2015

First the good. The room was very clean and spacious. The location was perfect for me close enough to Harpers Ferry for day and the horse track at night. It has a pool but I never went. Breakfast looked typical HEI but I just go for fruit and coffee. I WAS excited about checking out this IHG property. I had... More 

Was this review helpful? Yes
Jason B, General Manager at Holiday Inn Express Charles Town, responded to this review

I am glad that you enjoyed your overall stay with us. Unfortunately, yes, some of our rooms don't have great views. Hopefully we can do better for your next visit. More 

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