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Comfort Inn

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136 Ambrose Lane, Princeton, WV 24740
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Best prices for: 1 room 1 guest
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Inn
See the most recent reviews
Mansfield, Ohio, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 22, 2013

This was by far the worst Hotel I have ever stayed in. My room smelled like an old wet basement the walls were dirty and no one would answer the phone at the front desk. Several employees sat in front of the main entrance smoke creating a cloud of smoke to walk through to get out. Stay away!

Was this review helpful? Yes 1
dkoen, General Manager at Comfort Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have and will be making efforts to improve our property in... More 

West Palm Beach, FL
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 9, 2013

We stayed at the Princeton Comfort Inn on July 1st after driving 14 hours (thanks to traffic issues). My first thought when pulling in was that the motel was old looking. When I checked in the girl behind the desk was pleasant. When we went to the room, that is where my issues begin. When I sleep, I like the... More 

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Travelers are raving about these Princeton hotels

Hudson, Ohio
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed May 25, 2013

basic motel, convenient for 77 and near Applebees which had good food. rooms basic, couild do with a facelift but ok for 1 night. Beds ok, bathroom small but adequate, nice tv, spacious. Stairs could do with a good clean.

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to post comments on your recent stay at our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in... More 

Mississauga, Canada
Level Contributor
259 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed March 25, 2013

Right by I-77 and as there was a diversion in effect right by the diversion as well. Nothing much to say about the place, clean, old, lousy Comfort Inn Pillows and the usual breakfast in a very small room (4 tables). Our room was right by the entrance 9see tips later) so we had the banging of car doors from... More 

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

I want to thank you for taking the time to post your comments. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. I was so happy to hear that you found your room clean and that the location... More 

Shelby
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 22, 2013

Good location off 77 . Okay breakfast. Stayed one night on the way to SC. Beds were hard as a rock. Could't hardly walk the next morning. My Sister said the same about her bed. We didn't use the showers. I guess tubs were clean but sure didn't look that way. Front doors and lobby was really dirty which should... More 

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your comments. With your feedback we can accurately assess the quality of the accommodations and services we provide. I want to apologize for any inconvenience you may have had. More 

Saginaw, Michigan
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 12, 2013

For the price, $84 a night, got what was expected. Rooms are average but clean. Breakfast was typical continental style, with waffle maker, fruit, Various breakfast bread options. Great location right off I-77. We appreciated the pet-friendly accommodations.

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

Thank you so much for the review of your recent stay! We are excited about some new changes coming our way and we look forward to your next visit. Please remember, if you need anything during your stay, let us know! Our goal is that you are comfortable and pleased. Again, let me thank you for your kind words. We’re... More 

Barrie, Canada
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed January 4, 2013

the hotel staff were all very friendly and helpful. the room was clean and spacious. the hotel was within easy walking distance of an excellent restaurant. all in all it was good value for the money and i would stay there again

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

I am writing to let you know how delighted we were to receive your kind words of praise. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding when a guest recognizes the efforts... More 

USA---
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed November 19, 2012

Passing through Princeton on motorcycle and decided to find an average comfortable room on a busy interstate highway at 5pm on Friday night. I can get by on less when riding solo than with my wife. $75 + was more than I wanted to spend but it beat the local mom/pop motel prices across street for the amenities Three items... More 

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your comments about our hotel. We welcome all reviews and use them to improve our service to our guests. Our number one goal is guest satisfaction and we strive to meet that goal daily. We look forward to your return visit in the future. More 

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed September 5, 2012

We were on our way home from Florida on the holiday weekend so we called early knowing places would be busy. upon arrival we were not really greeted nut a look from young man so I gave our name and he did paperwork and I ask about stairs and he said he put us on main floor. ok so next... More 

Was this review helpful? Yes 2
dkoen, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your comments. We are very sorry that we were unable to accommodate your needs. We strive to provide the best possible service to our guests each night. The comments you have posted will be addressed with our staff and will help us to improve in these areas. More 

Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 18, 2012

While traveling home I got tired and stopped to get a room. The guy behind the counter states they are booked up. I ask is there any hotels that might have a room in the area. He states that everyone on the exit is full. Bull crap. Next I stop by the Hampton Inn and the young lady there states... More 

Was this review helpful? Yes 3
dkoen, General Manager at Comfort Inn, responded to this review

Your comments were very insightful and will be reviewed with our hotel staff. More 

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