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All 13 Princeton hotels

Comfort Inn

2.0 of 5 Hotel   |   136 Ambrose Lane, Princeton, WV 24740
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Ranked #6 of 13 Hotels in Princeton
A recent review
5 of 5 stars Reviewed January 4, 2013
Warren W Barrie, Canada
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60 reviews from our community

Traveler rating
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    15
    12
    10
    10
See reviews for
23
15
7
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Inn
See the most recent reviews
Barrie, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 4, 2013

the hotel staff were all very friendly and helpful. the room was clean and spacious. the hotel was within easy walking distance of an excellent restaurant. all in all it was good value for the money and i would stay there again

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

I am writing to let you know how delighted we were to receive your kind words of praise. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding when a guest recognizes the efforts... More 

USA---
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 19, 2012

Passing through Princeton on motorcycle and decided to find an average comfortable room on a busy interstate highway at 5pm on Friday night. I can get by on less when riding solo than with my wife. $75 + was more than I wanted to spend but it beat the local mom/pop motel prices across street for the amenities Three items... More 

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your comments about our hotel. We welcome all reviews and use them to improve our service to our guests. Our number one goal is guest satisfaction and we strive to meet that goal daily. We look forward to your return visit in the future. More 

Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 5, 2012

We were on our way home from Florida on the holiday weekend so we called early knowing places would be busy. upon arrival we were not really greeted nut a look from young man so I gave our name and he did paperwork and I ask about stairs and he said he put us on main floor. ok so next... More 

Was this review helpful? Yes 2
dkoen, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your comments. We are very sorry that we were unable to accommodate your needs. We strive to provide the best possible service to our guests each night. The comments you have posted will be addressed with our staff and will help us to improve in these areas. More 

Buffalo, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 18, 2012

While traveling home I got tired and stopped to get a room. The guy behind the counter states they are booked up. I ask is there any hotels that might have a room in the area. He states that everyone on the exit is full. Bull crap. Next I stop by the Hampton Inn and the young lady there states... More 

Was this review helpful? Yes 3
dkoen, General Manager at Comfort Inn, responded to this review

Your comments were very insightful and will be reviewed with our hotel staff. More 

Knightdale, North Carolina
1 review
2 of 5 stars Reviewed July 7, 2012

We checked into this hotel @ 4pm. Room was spacious (some how we got a handicap accessible room even though we didn't request/need one). The room seemed outwardly clean and was nice a cool. Upon checking in I realized it does not have a pool (which was my own fault for not checking into that). I tried to phone the... More 

Was this review helpful? Yes
Management response:

Thank you for taking the time to post a comment about our hotel. We are very sorry we were unable to provide you wtih the service you deserve. I have investigated all your issues and I apologize for you inconvenience. More 

Manor, Pennsylvania
Top Contributor
62 reviews 62 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed June 3, 2012

We were quite disappointed in the accommodations, the room was extremely dated, carpet was stained, although clean the shower/tub was stained. If we hadn't been so exhausted we would have checked out and looked somewhere else. Perhaps that is what the owner's are counting on.

Was this review helpful? Yes 1
dkoen, General Manager at Comfort Inn, responded to this review

We accommodate many guests each evening, and we strive to make their night’s stay a satisfying one. The principle goal of our hotel is to provide dependable service to all of our guests. We appreciate your comments, as they provide us with the feedback we need to improve the service we give to our guests. More 

Alliston, Canada
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed May 11, 2012

The hotel is in an ideal location just off I-77, perfect for travellers such as ourselves returning to Canada from Florida. The staff were okay but had the information wrong at check-in and incorrectly charged our credit card at check-out. The hotel needs a face lift. Our room, KS NS, was roomy but there was a strong musty odour likely... More 

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

It is the Comfort Inn’s goal to consistently provide the highest quality in both product and service and your comments are of the utmost importance to us. They enable us to target problem areas, and acquire the direction needed to reach our goals and meet your expectations. We are very sorry that we could not provide you with the service... More 

Cincinnati
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 14, 2012

First time we have stayed here. Great Value, Pet Friendly, convenient location, staff were unusually friendly and helpful.

Was this review helpful? Yes
dkoen, Manager at Comfort Inn, responded to this review

I am writing to let you know how delighted we were to receive your kind words of praise about our hotel and our staff. The principle goal of our hotel is to provide dependable service to all of our guests. But, it’s only through their eyes that we can accurately assess the quality of the accommodations and services we provide.... More 

Alderson
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2012

Above average motel in a central location. Rooms were clean, wifi was fast, and beds comfortable. Will definitely stay there again. Smokers beware though if you want a first floor room. All smoking rooms are on second floor, so if you have bad knees like I do, be prepared to climb stairs.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
dkoen, Manager at Comfort Inn, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding... More 

Pittsburgh, Pennsylvania
Top Contributor
81 reviews 81 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 30, 2012

The hotel is clearly older and desperately needs updated. My room was clean, the employees were friendly. The biggest problem was the room above me had a loud squeaky floor. I heard every step loud and clear. The electricity went out while I was there, not sure if it was just the hotel or the area. It was an average... More 

Was this review helpful? Yes 1
dkoen, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to comment on your recent stay at the Comfort Inn Princeton. It was great to hear your comments regarding the room cleanliness and our friendly staff. We work hard to provide good service and it’s only through the eyes of our guests that we can truly measure our success. We appreciate your feedback regarding... More 

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Additional Information about Comfort Inn

Address: 136 Ambrose Lane, Princeton, WV 24740
Phone Number:
Location: United States > West Virginia > Princeton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 51
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Also Known As:
Comfort Hotel Princeton
Comfort Inn Princeton
Princeton Comfort Inn

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