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Comfort Inn

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136 Ambrose Lane, Princeton, WV 24740
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Comfort Inn
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78 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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There are newer reviews for Comfort Inn
See the most recent reviews
Charlotte, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed January 23, 2014

We had reservations at the Comfort Inn in Princeton WV 12-31-13, We checked in about 3:00 pm and left for the local Ski resort. When we returned later that night I felt that my blood sugar had dropped and need a quick snack. I went to the front desk and asked for the complimentary bag of pretzels. The clerk told... More 

Was this review helpful? Yes 7
WV402, General Manager at Comfort Inn, responded to this review

Dear Bill, On behalf of the entire team, I do apologize for your stay while at the property. It is our goal to make every guest a satisfied guest. Your feedback and satisfaction is important to us. The situation you described should not have escalated to the point that it did and after reviewing the footage and discussing with you,... More 

Rock Hill, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

Nice place to stop. My family and I were on the road back to SC from Ontario, Canada when we need to stop. First, love the fireplace at the hotel. Festive for the season. Wish there were sofas in the lobby though. Second, the room was standard. But, fridge and microwave in our room. Some chips and TLC needed, but... More 

Was this review helpful? Yes 1
WV402, General Manager at Comfort Inn, responded to this review

Thank you for posting your comments about our hotel. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to seeing you again in the near future! More 

Roscommon, Michigan
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed January 4, 2014

Well, we were on the road for quite awhile (From Michigan) and we wanted to stop. So, we stopped here. The price for one night was 95 dollars, and this included a leaking toilet, the shower couldn't convert into a bathroom, there was dog food on the floor, and the breakfast was pretty awful. We were overcharged for literally something... More 

Was this review helpful? Yes 3
WV402, General Manager at Comfort Inn, responded to this review

Dear Tina, Thank you for taking the time to post your comments about our hotel as your feedback is greatly appreciated. I would like to apologize for failing to exceed your expectations. I am truly sorry about the leaking toilet. I understand it can be annoying when one is trying to sleep. We have an in-depth maintenance program at the... More 

Clarksburg, WV
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 25, 2013

Most pet-friendly hotels are only pet-friendly to dogs that are the size of large cats but not this one. They allowed my 130 lb. Alaskan Malamute no problem. There is a grassy area designated for pets. All the smoking rooms are on the second floor-no elevator. The parking lot is fairly small and fills up quickly. The rooms were clean,... More 

Was this review helpful? Yes 1
dkoen, General Manager at Comfort Inn, responded to this review

Thank you so much for posting your comments about our hotel. We are very pleased to hear that you enjoyed your stay. Our policy welcomes all pets whether they are big or small and we are very happy that this policy met your need. We look forward to serving you in the future! More 

New Martinsville, West Virginia
Level Contributor
72 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed October 21, 2013

After a day long journey from Florida on 10/16/13, stopped for the evening in Princeton and needed to find a hotel for the night. After dinner, started touring the area and came upon Comfort Inn and checked for price and availability. The clerk was very friendly and confirmed that a room was available. Upon inspection of the room, I was... More 

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

Thank you for posting your comments about our hotel. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More 

Bronx, New York
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 14, 2013

I made my reservations through hotels' own website and prepaid my stay. However, mysteriously, I was charge $1.59 after each stay. While it is typical for hotels to put a temporary authorization for possible incidentals, this one eventually become a charge, which I It's really sneaky as the charge is small and easily overlooked. I will not tolerate this and... More 

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

I am very sorry about the misunderstanding you experienced when you stayed at our hotel. The $1.59 is for the safe that is in each room. This charge cannot be billed when making your reservation through Choice. We have signs at our front desk that explains this charge and that it can be removed anytime at your request. I would... More 

Travelers are raving about these Princeton hotels

Gastonia, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 12, 2013

We had a wedding to attended and dropped in for a one night stay. Upon arrival I asked the lady behind the desk what would be the latest that we would be able to check out since the wedding did not start until 5. She said that 3 would be ok and that she would leave a note for the... More 

Was this review helpful? Yes 1
dkoen, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your comments about our hotel. I am very sorry that you were given the wrong information when you checked into the hotel. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to... More 

Waterloo, New York
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 9, 2013

Very clean and inviting. The room was homey and comfortable. The bed and pillows were extremely comfortable. The breakfast was awesome. It was different both days we were there. The staff was there to make sure everything was filled so no one had to wait. We sat in the rocking chairs on the porch and visited with family and it... More 

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it’s truly rewarding... More 

Daytona Beach, Florida
Level Contributor
120 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed August 9, 2013

This is a late review, as we made this trip during the summer of 2012. We began a road trip across the US by traveling north from our home in Florida to drop off the dog. We stopped at the Comfort Inn in Princeton, WV as it has become our regular northbound stopover. The staff was friendly and professional as... More 

Was this review helpful? Yes 1
dkoen, General Manager at Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 4, 2013

This hotel is older and shows its' age in the furnishings and decor. However, everything was clean. The beds were fresh and comfortable. The bathroom, while small, was clean and more than adequate. The night desk clerk was not super knowledgeable, but the morning crew were great! Friendly and helpful. A hot breakfast is provided and is very good -... More 

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

Thank you so much for posting your comments about our hotel. We are in the process of doing some renovations that will improve the guests experience at our hotel. I am so glad that your stay here was good and we look forward to serving you in the future. More 

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