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All 13 Princeton hotels

Comfort Inn

2.0 of 5 Hotel   |   136 Ambrose Lane, Princeton, WV 24740
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47%
Ranked #6 of 13 hotels in Princeton
A recent review
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51 people have reviewed this hotel

Traveler rating
    10
    13
    10
    9
    9
See reviews for
22
13
6
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
Lorain, Ohio
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

nice room however it faces the front of the hotel and is right over the hotel entrance. the main highway is directly across the street. as you can probably imagine, the noise level from outside the room was too much. too loud. too often. they definitely shouldn't give this room out until it is the last room available. very hard... More

Was this review helpful? Yes
WV402, General Manager at Comfort Inn, responded to this review

Thank You for your feedback regarding your recent stay with us. I do apologize about the noise at our hotel, I can assure you this is not common and we always strive for complete guest satisfaction. We are pleased you enjoyed our king sized bed and we look forward to welcoming you back to the Comfort Inn on your trip... More

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 1, 2014

Our last experience with the Comfort Inn brand was disappointing so when we chose this location due to its pet-friendly policy, we were not expecting much. However, this property and the staff absolutely blew us away. They went above and beyond fixing a reservation mistake that was my fault and that they did not have to honor. Then, we were... More

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WV402, General Manager at Comfort Inn, responded to this review

Thank you for your review about our hotel. We are very pleased to hear that the property and staff blew you away with the customer service we provided! We strive to give great customer service to every guest that stays with us and are glad we were able to fix a reservation for you. We look forward to seeing your... More

Athens
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 1, 2014

What a pleasant motel! I stay here once or twice a year on a long drive to visit family. The hotel is always clean and comfortable, and the staff friendly and helpful. They allow pets in some rooms with a modest extra charge. The breakfast is pleasant and plentiful.

Was this review helpful? Yes
WV402, General Manager at Comfort Inn, responded to this review

Thank you for your review about our hotel. We are very pleased you enjoyed your stay with us. We are always striving to provide great customer service by our friendly and helpful staff. We are thrilled you enjoyed the breakfast as well. We look forward to seeing you again when you pass through the Princeton, WV area while you go... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 23, 2014

We had reservations at the Comfort Inn in Princeton WV 12-31-13, We checked in about 3:00 pm and left for the local Ski resort. When we returned later that night I felt that my blood sugar had dropped and need a quick snack. I went to the front desk and asked for the complimentary bag of pretzels. The clerk told... More

Was this review helpful? Yes 1
WV402, General Manager at Comfort Inn, responded to this review

Dear Bill, On behalf of the entire team, I do apologize for your stay while at the property. It is our goal to make every guest a satisfied guest. Your feedback and satisfaction is important to us. The situation you described should not have escalated to the point that it did and after reviewing the footage and discussing with you,... More

Rock Hill, South Carolina
2 reviews
5 of 5 stars Reviewed January 5, 2014

Nice place to stop. My family and I were on the road back to SC from Ontario, Canada when we need to stop. First, love the fireplace at the hotel. Festive for the season. Wish there were sofas in the lobby though. Second, the room was standard. But, fridge and microwave in our room. Some chips and TLC needed, but... More

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WV402, General Manager at Comfort Inn, responded to this review

Thank you for posting your comments about our hotel. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. We look forward to seeing you again in the near future! More

Roscommon, Michigan
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 4, 2014

Well, we were on the road for quite awhile (From Michigan) and we wanted to stop. So, we stopped here. The price for one night was 95 dollars, and this included a leaking toilet, the shower couldn't convert into a bathroom, there was dog food on the floor, and the breakfast was pretty awful. We were overcharged for literally something... More

Was this review helpful? Yes 2
WV402, General Manager at Comfort Inn, responded to this review

Dear Tina, Thank you for taking the time to post your comments about our hotel as your feedback is greatly appreciated. I would like to apologize for failing to exceed your expectations. I am truly sorry about the leaking toilet. I understand it can be annoying when one is trying to sleep. We have an in-depth maintenance program at the... More

Clarksburg, WV
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed October 25, 2013

Most pet-friendly hotels are only pet-friendly to dogs that are the size of large cats but not this one. They allowed my 130 lb. Alaskan Malamute no problem. There is a grassy area designated for pets. All the smoking rooms are on the second floor-no elevator. The parking lot is fairly small and fills up quickly. The rooms were clean,... More

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dkoen, General Manager at Comfort Inn, responded to this review

Thank you so much for posting your comments about our hotel. We are very pleased to hear that you enjoyed your stay. Our policy welcomes all pets whether they are big or small and we are very happy that this policy met your need. We look forward to serving you in the future! More

New Martinsville, West Virginia
Top Contributor
54 reviews 54 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 21, 2013

After a day long journey from Florida on 10/16/13, stopped for the evening in Princeton and needed to find a hotel for the night. After dinner, started touring the area and came upon Comfort Inn and checked for price and availability. The clerk was very friendly and confirmed that a room was available. Upon inspection of the room, I was... More

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

Thank you for posting your comments about our hotel. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. More

Bronx, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 14, 2013

I made my reservations through hotels' own website and prepaid my stay. However, mysteriously, I was charge $1.59 after each stay. While it is typical for hotels to put a temporary authorization for possible incidentals, this one eventually become a charge, which I It's really sneaky as the charge is small and easily overlooked. I will not tolerate this and... More

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

I am very sorry about the misunderstanding you experienced when you stayed at our hotel. The $1.59 is for the safe that is in each room. This charge cannot be billed when making your reservation through Choice. We have signs at our front desk that explains this charge and that it can be removed anytime at your request. I would... More

Gastonia, North Carolina
2 reviews
1 of 5 stars Reviewed October 12, 2013

We had a wedding to attended and dropped in for a one night stay. Upon arrival I asked the lady behind the desk what would be the latest that we would be able to check out since the wedding did not start until 5. She said that 3 would be ok and that she would leave a note for the... More

Was this review helpful? Yes
dkoen, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your comments about our hotel. I am very sorry that you were given the wrong information when you checked into the hotel. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel Princeton
Comfort Inn Princeton
Princeton Comfort Inn
Address: 136 Ambrose Lane, Princeton, WV 24740
Phone Number:
Location: United States > West Virginia > Princeton
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 13 hotels in Princeton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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