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Comfort Inn

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136 Ambrose Lane, Princeton, WV 24740
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1 room 1 guest
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Comfort Inn
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79 Reviews from our TripAdvisor Community

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Traveler rating
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    18
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32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
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  • All months
    (79)
  • Mar-May only
    (26)
  • Jun-Aug only
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    (14)
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San Francisco, California
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

This was the worst hotel experience we have ever had. Door frame was broken off so bathroom door wouldn't shut. Shelf in bathroom falling off wall. Rooms dark, dingy, dirty. Horrible odor in the halls. Back safety exit door broken so anyone can come in. Ice maker broken. Breakfast buffet totally inedible, eggs literally broke fork. Zero front desk service... More 

Was this review helpful? Yes
Clearwater, Florida
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 20, 2015

The room was ok, but I was overcharged $10 on my credit card. I worked out a price with the manager and when my bill was printed out, I noticed that it was incorrect. I brought it to their attention, and a new receipt was printed out. But wouldn't you know it, when I checked my bank statement a few... More 

Was this review helpful? Yes 1

Travelers are raving about these Princeton hotels

Winchester, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 19, 2015

More dislikes than likes. Stayed 2 nights and visited the front desk with complaints at least twice daily. - The Wi-Fi service did not work. Front desk promised to fix but nothing happened. - the handheld shower did not attach to bar. Was told the maintaince man would not return until Tuesday. We got duck tape at Lowes and made... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 1, 2015 via mobile

My family stayed here on our way to Florida. This hotel is a disgrace old and dirty. I would avoid it. It needs a lot of work doing to it to bring it up to any sort of standard where people could stay in it.

Was this review helpful? Yes 3
Seneca, Pennsylvania
1 review
5 of 5 stars Reviewed June 12, 2015

We had a wonderful and relaxing stay. Staff was helpful .Nathaniel was so very kind and courteous upon checking in. Which was refreshing after being on the road all day. We, (my husband and I),stayed at a Comfort Inn last year, and had a wonderful stay so we looked up another Comfort Inn to stay the night. We had a... More 

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Bradenton, Florida
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 8, 2015

We were moving south again on our 2 week ride and Princeton WV was the next we stopped. Food was nearby, An Applebee's, I think was right up the hill and I had only to ride down to the local Walmart for an inexpensive bottle of wine. Luck was once again on our side because we had no reservations and... More 

Was this review helpful? Yes
WV402, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests in the Future. I am so glad that... More 

St. Catharines, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

My sister and I went on a road trip and on our way back our transmission went. We had to wait over two hours on the I 77 in Princeton, West Virginia, until the wrecker came. The Comfort Inn was recommended to us by the car dealership. The General Manager Perry Newton was very helpful and made us feel very... More 

Was this review helpful? Yes 2
WV402, General Manager at Comfort Inn, responded to this review

Dear Don, Thank you for taking the time to share your thoughts regarding your recent stay at our hotel. We very much appreciate your comments and I will be sharing them with our team. Your comments will serve as encouragement to all of our staff as we strive to improve the quality of our services to provide an exceptional experience... More 

Niagara Falls, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

We lucked out on this hotel by chance after experiencing car problems. The Manager, Perry Newton was very helpful and accommodating. What made our stay memorable was the guy at the front desk. His name is Steven England and he truly is a southern gem. He went out of his way to help us by contacting various companies (towing, car... More 

Was this review helpful? Yes
WV402, General Manager at Comfort Inn, responded to this review

Dear Jen, Thank you for taking the time to share your thoughts regarding your recent stay at our hotel. We very much appreciate and value your comments and I will share it with our team. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More 

Fort Lauderdale, Fl
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 18, 2015

I usually prepay my rooms through Priceline.com, unfortunately I was not able to book it before midnight as I usually do while driving back to Canada from Florida, most hotels are usually okay and are able to give me a room so when I arrived at 2:30am I was shocked to be told that they were fully booked and when... More 

Was this review helpful? Yes
WV402, General Manager at Comfort Inn, responded to this review

Dear Pat, Thank you for taking the time to share your experience regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I am so glad that Steve was able to... More 

1 review
1 of 5 stars Reviewed May 16, 2015

I used to stay at this hotel, before they changed there rules and people. We had a death in the family and wanted to spend a weekend out of the house so we wouldn't sit here in the house without him missing him more. We stopped and checked availability and the clerk told me the rooms available. I told him... More 

Was this review helpful? Yes
WV402, General Manager at Comfort Inn, responded to this review

Dear Tonya, Thank you for taking the time to let us know about your experience at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the experience to make improvements to ensure we offer an exceptional experience for everyone... More 

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