We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Oak Hill hotels

Comfort Inn New River

801 Mall Road, Oak Hill, WV 25901
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn New River to your Saves list
Comfort Inn New River
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #2 of 4 Hotels in Oak Hill
A recent review
3 of 5 stars Reviewed April 10, 2013
redfan10 Virginia Beach, Virginia
Write a Review

55 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
There are newer reviews for Comfort Inn New River
See the most recent reviews
Virginia Beach, Virginia
Top Contributor
55 reviews 55 reviews
35 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 10, 2013

We used this hotel due to it's location near New River Gorge. Sadly however the weather didn't allow us to see the gorge before we left which was a shame. The lady at the reception when we arrived was friendly and checked us in with no bother. Once in the room I had to return to check in to ask... More

Was this review helpful? Yes
Columbus, Ohio
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 5, 2012

This is a very nice hotel with a very friendly staff. The location is by far the best aspect of this hotel. The room was nice, bed was comfortable and there was nothing broke in the room. Breakfast was free and not too crowded. The hallway could use new carpet and the AC in the hallway was broke which made... More

Was this review helpful? Yes
Roseville, Michigan
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 9, 2012

We stayed at this hotel twice during a recent vacation. The first room had a smell of old smoke. Just in case, I brought a candle with me to mask unwanted smells. The second room did not have the old smoke odor. The staff was pleasant upon each registration. The rooms were clean and each had a newer 32" flat... More

Was this review helpful? Yes
Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 10, 2012

Smells like mold from the minute you enter. We purchased air fresheners and left window open but still could not get rid of the smell in our room. Carpet is stained and needs replaced. There were spider webs in the hall window and it was left open (I guess to try to rid the hallway of the musty smell as... More

Was this review helpful? Yes 1
Orlando, Florida
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 9, 2012

I have stayed in many Comfort Inns and this is by far the worst...and worst hotel I have stayed in. The hotel is in a great location for Adventures on the Gorge, but sometimes, location isn't everything. When walking into the lobby, all the lights were off. Most of the lights were off in the whole hotel. No, the electricity... More

Was this review helpful? Yes 1
Fayette County PA
Top Contributor
70 reviews 70 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed September 8, 2012

First let me say that we have stayed at the Comfort Inn New River in Oak Hill WV previously and loved our stay. This year, we stayed the first weekend in August. I left several articles of clothing and a small jewelry bag behind by mistake. I realized I left these items as soon as I arrived home and called... More

Was this review helpful? Yes 3
Winston Salem, North Carolina
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 25, 2012

I have been attending a reunion in the area for several years and short of commuting to Summersville, Beckley or Charleston, this hotel is the best that you are going to find. I will continue to look around because the breakfast isn't very good, our room was a non-smoking unit but smelled like an ash tray, the air conditioner took... More

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 20, 2012 via mobile

The rooms were clean but the shower curtain looked a little moldy. That was really the only problem. The staff was very friendly. The free breakfast had a nice selection and they kept it stocked. We were just here one night for a rafting trip so the location was great for that. I would definitely stay here again because I... More

Was this review helpful? Yes 1
Cook Forest State Park
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 18, 2012

This hotel was perfect for our overnight stay. It was very modern and clean. If we ever pass thru that area again and need a place to stay, we know where we will be stopping.

Was this review helpful? Yes
Top Contributor
51 reviews 51 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed July 1, 2012

I would have given this 3 stars or 3.5 if not for the check in process that took about an hour. I stayed one night during a motorbike trip in June. We hit some rain and went to look for a hotel. When we arrived, we politely waited for the clerk to finish checking in the family ahead of us... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Comfort Inn New River, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Inn New River? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn New River

Address: 801 Mall Road, Oak Hill, WV 25901
Phone Number:
Location: United States > West Virginia > Oak Hill
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Hotels.com, Priceline, Choice Hotels, Venere and Tingo so you can book your Comfort Inn New River reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

7 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (8)
Hotel & grounds (1)
Room/suite (1)
Other (6)