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All 4 Oak Hill hotels

Comfort Inn New River

801 Mall Road, Oak Hill, WV 25901
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Comfort Inn New River
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Ranked #2 of 4 Hotels in Oak Hill
A recent review
3 of 5 stars reviewed 3 weeks ago
jtg2729 Pittsburgh, Pennsylvania
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65 reviews from our community

Traveler rating
    8
    28
    17
    9
    3
See reviews for
22
23
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is located in convenient location, still able to get smoking room. Was clean. The only complaint I have is that there was a bug in the bed. Told the front desk and was told that I was in the mountains. Need to check bedding.

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Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. More 

Princeton, NJ
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed December 2, 2014

We stayed there only one night during the off-season, but the hotel is an excellent one. It was quiet, the staff was very friendly, and all the amenities were above average. Hot breakfast was well organized and plentiful.

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Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Springford, Ontario
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 10, 2014

Stayed here for one night on our way through to North Carolina. Pre booked and pre paid on www.choicehotels.com. Check in was a breeze and the staff were friendly and helpful. Room was clean and comfortable although we found the bed a little too soft for our liking. Only issue was the number of lady bugs in the room. Breakfast... More 

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Jeff S, Manager at Comfort Inn New River, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon More 

Garland, Texas
Top Contributor
281 reviews 281 reviews
140 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 14, 2014

I stayed here before and it was Good again! Staff is Great!Good Internet! Good T.V. Clean Rooms very comfortable! Better than other Hotels like the Big Names! You will love this Hotel! Rate is Fair ! They do not rob you like those other Chains!

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Boston, Massachusetts
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 8, 2014

Stayed here for one brief night, in town for white water rafting. Arrived late on a Saturday and the front desk staff were really nice. The room was nice - very comfy king sized bed and we slept great. Breakfast is mediocre, but that's ok. But a nice place to stay that felt clean and comfy and safe if you... More 

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Austin, Texas
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 5, 2014

We stayed here while in town for a weekend of whitewater rafting. The hotel was easy to find and had ample parking. Check in was quick and easy and the staff we encountered were friendly. The room was clean and the bed comfortable enough. The fridge and microwave were nice to have - worked well for storing and reheating the... More 

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North Carolina
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 2, 2014

This is a very nice Comfort Inn near the New River bridge. All of the staff were very nice. The room was clean. The breakfast was good. I would definately stay here again. Make sure you visit the New River Bridge Visitor Center.

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Fort Defiance, Virginia
1 review
2 of 5 stars Reviewed September 30, 2014

I recently reserved a block of rooms for an area wedding, providing credit card information to cover some rooms at personal expense. When these guests arrived, they were refused admission to their room until I appeared in person with credit card in hand (in the midst of the rehearsal dinner). Despite the fact the card number was on file and... More 

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Jeff S, General Manager at Comfort Inn New River, responded to this review

Credit card used was to guaranteed the rooms. For the hotel to use this card for other rooms checking in, we had to have a credit card form on file filled out for the rooms or the credit card with cardholder to be present during checkin.. This is to protect the consumer from credit card fraud. More 

Bethel Park
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 30, 2014 via mobile

Nice, clean room. Beds were very comfortable, no problems with anything. There's a dirt lot below the parking area for trucks, and smoking rooms available. Would definitely stay here again. Grab a coupon from the Travel Coupon books, cant beat the rate.

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Madison
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 27, 2014

The room was clean and everything worked properly. The location is on the main road. Breakfast had hot food, including egg patties, sausage patty, and biscuits and gravy. There was also make your own waffles, toast, bagels with cream cheese, cereal, fruit, coffee, and juice. Quite a good assortment.

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Additional Information about Comfort Inn New River

Address: 801 Mall Road, Oak Hill, WV 25901
Phone Number:
Location: United States > West Virginia > Oak Hill
Price Range (Based on Average Rates): $
Number of rooms: 67
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