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All 1 Newell hotels

Holiday Inn Express Newell

2.5 of 5 Hotel   |   1181 Washington Street, Newell, WV 26050
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Ranked #1 of 1 hotels in Newell
A recent review
5 of 5 stars reviewed 1 week ago
KLake Battle Creek, MI
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44 people have reviewed this hotel

Traveler rating
    19
    13
    8
    2
    2
See reviews for
14
12
2
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Battle Creek, MI
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in the area to tour the Homer Laughlin factory and decided to stay the night. The Holiday Inn was within walking distance. Since it is the only hotel on this side of the river, I had misgivings. I worried for nothing. Kay, the desk clerk, gave us the same discounts we had found on line. The room was... More

Was this review helpful? Yes 1
CostaM2, Front Office Manager at Holiday Inn Express Newell, responded to this review

Thank you so much for your comment and for staying with us, I hope to see you back soon. More

Newell, West Virginia
1 review
3 of 5 stars Reviewed March 16, 2014 via mobile

Well in general the hotel was ok. But the service was just terrible. They weren't friendly. The blond girl behind the counter interrupted our breakfast by taking loudly about her problems. That's very unprofessional. We are not coming back here.

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IHGCare, Guest Relations Manager at Holiday Inn Express Newell, responded to this review

Dear Duckyin, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the experience you had with the service. It is regrettable that we fell below your expectations. Rest assured, we have taken note and have forwarded to the department involved for review and to take actions accordingly. Thank you for... More

San Antonio, Texas
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 13, 2014

Needed a room to stay in while having a wheel lift installed on our repo truck. This hotel is a hands down clean stay. We had (2) rooms for a total of 8 people. Both rooms were spotless and comfortable. The rooms are spacious with plenty of electrical outlets. The Internet is speedy, but it does log you off in... More

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Ga.
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 13, 2014

Ok,nothing special. Just your small town local hotel. The staff was Friendly, the hotel was clean, it also has breakfast. Had to be in town for last minute family stuff. Had stayed here in the past a few times.

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IHGCare, Guest Relations Manager at Holiday Inn Express Newell, responded to this review

Dear troino6, Thank you for taking the time to share your feedback regarding your recent stay. I am pleased that you found our hotel to be clean, our staff friendly and the breakfast served sufficed your needs. It is always nice to receive commendable feedback from our valued guests like you. I hope that when your travels bring you back... More

New Castle, Pennsylvania
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 28, 2014

Have family of 5, was a great deal with the super suite, 2 Queen beds plus the sofa bed. Most places wanted to sell us 2 rooms. Evening arrival, warm cookies on the counter with comp coffee/tea/cocoa. Room was well appointed. Comfortable beds, even the pull out sofa beds. Even with no door between "Rooms" kids were able to watch... More

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Newell, West Virginia
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 1, 2014

We were excited to stay at Holiday Inn because their hotel is better than the others in the area.WE called to reserve a suite. We had both my sons and my older son's wife. My older son was home from the military for Christmas and we were all going together to visit family. When we got there, we found out... More

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Medina, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2013

The room was spotless and the bedding and mattress was amazing. The people that worked there are very nice and would have done anything for us. Breakfast was delicious. Would return here in a heartbeat...but would never return to the smoke-filled casino. Wonderful place to stay.

Was this review helpful? Yes 1
Janesville, Wisconsin
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 20, 2013

After our insane stay with the Holiday Inn Express in Weston, WV this one in Newel was a delight. The staff was nice, helpful and friendly. My 2 sisters and I were there for the Fiesta Ware tent sale. The other guests were fun too. Room was nice and the kitchen was clean and the breakfast cook was polite. We... More

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Ontario Canada
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 17, 2013

My friend and I stayed at this Holiday Inn earlier this month (October) .I have stayed here previously ,so I was not a stranger to the area. Vicky the front desk clerk was very pleasant and greeted us as we walked into the door. Vicky was quick to get us into a room, she noted that I had stayed there... More

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Edinburg, Virginia
Top Contributor
68 reviews 68 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed September 24, 2013

In an area with nothing this hotel serves one main purpose. Its the closest to the Mountaineer Casino. If your not intending to go to the casino then I would suggest not stopping. The hotel was clean and on an impromptu road trip that is a must. The service was average and I cant honestly say anything about the breakfast... More

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Additional Information about Holiday Inn Express Newell

Also Known As:
Holiday Inn Express Newell Hotel Newell
Holiday Inn Express Newell Hotel
Holiday Inn Newell
Newell Holiday Inn
Address: 1181 Washington Street, Newell, WV 26050
Phone Number:
Location: United States > West Virginia > Newell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Newell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Newell 2.5*
Official Description (provided by the hotel):
The new Holiday Inn Express Newell is a 69-room Mountaineer hotel located minutes from Mountaineer Casino Racetrack & Resort and the Homer Laughlin China Co. and outlet, home of Fiesta ware. We feature free high-speed internet access, whirlpool rooms, an indoor pool and hot tub, exercise room, guest laundry, business center, microwaves and mini-fridges in all rooms, and suites. ... more   less 
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