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All 1 Newell hotels

Holiday Inn Express Newell

2.5 of 5 Hotel   |   1181 Washington Street, Newell, WV 26050
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Ranked #1 of 1 hotels in Newell
A recent review
4 of 5 stars reviewed 1 week ago
Greg J Huber Heights, Ohio
  • Overview
  • Reviews (52)
  • Photos (29)
  • Amenities
  • Q&A (1)
  • Room tips (7)
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52 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Huber Heights, Ohio
17 reviews 17 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

If you are going to the Fiesta Factory and need an overnight stay, this is about the only place available to stay in town. Fortunatley this place is nice. I've been coming here for the past few years and it steadliy improves at each visit. The rooms are always clean and the breakfast is good, Not much to do in... More

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Stanardsville, Virginia
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here several times while visiting family. Its clean and quiet with a descent breakfast. Right next to a subway but not much else really close for food. The exercise room is ok but they could probably add a few more pieces of equipment. If you are into gambling Mountaineer is right up the road. I think it is the... More

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Orlando, Florida
Top Contributor
81 reviews 81 reviews
14 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here last year and my only complaint was housekeeping. We returned this year and it's worse. We travel a lot. Our only requirement at any hotel/motel is to have the room serviced daily. You don't have to knock yourself out, it's not necessary to dust daily or vacuum, just straighten the bed, change the towels - replenish coffee,... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Newell, responded to this review

Dear Francine N, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the breakfast selections we offer. We would like to apologize you were not satisfied with the housekeeping services you received. It is regrettable that we fell below your expectations. We also apologize for any inconvenience the power outage may... More

Warren, Ohio
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I truly enjoyed our get away trip to the Holiday Inn Express in Newell, West Virginia. The hotel was beautiful inside and the service was excellent. Everyone made sure that we got quality service. There is an inside pool and exercise room. The breakfast was very well organized in that we were able to get our food... More

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Crestline, Ohio
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 14, 2014

We have been staying at hotels in this area for ages. We have family that live in the area. We prefer to have our own home base from the motel. This is the best choice in the area. It is far better than choices in nearby East Liverpool and Calcutta. The beds are fabulous. The pillows are comfortable. The suites... More

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Pittsburgh, Pennsylvania
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 13, 2014

We had bought tickets to see Kool & The Gang at the Harv at the Mountainer Casino. They didn't have lodging available. So we did a internet search. Holiday Inn Express, Newell, WVa. Toll free number customer service provided help with reservations and was extremely helpful. Close to the Casino (within a couple of miles). This is kind of a... More

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Florence, Kentucky
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 16, 2014

The lady who checked us in was pleasant and helpful. The room was great, the pool area was clean and well kept, The free breakfast buffet had a good variety to choose from and all tasted great. I've found my spot when visiting this area. Affordable & great quality for the price.

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Alliance, Ohio
1 review
4 of 5 stars Reviewed May 7, 2014

The people were+caveat, like it says in the title, be sure to put out your do not disturb sign or housekeeping will come knocking on your door at 8am, not great when you are on vacation lol. The pictures dont lie, the beds are really that soft and the mattresses that thick, we got a great rate. The food was... More

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Battle Creek, MI
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 10, 2014

We were in the area to tour the Homer Laughlin factory and decided to stay the night. The Holiday Inn was within walking distance. Since it is the only hotel on this side of the river, I had misgivings. I worried for nothing. Kay, the desk clerk, gave us the same discounts we had found on line. The room was... More

Was this review helpful? Yes 2
CostaM2, Front Office Manager at Holiday Inn Express Newell, responded to this review

Thank you so much for your comment and for staying with us, I hope to see you back soon. More

Newell, West Virginia
1 review
3 of 5 stars Reviewed March 16, 2014 via mobile

Well in general the hotel was ok. But the service was just terrible. They weren't friendly. The blond girl behind the counter interrupted our breakfast by taking loudly about her problems. That's very unprofessional. We are not coming back here.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Newell, responded to this review

Dear Duckyin, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the experience you had with the service. It is regrettable that we fell below your expectations. Rest assured, we have taken note and have forwarded to the department involved for review and to take actions accordingly. Thank you for... More

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Additional Information about Holiday Inn Express Newell

Address: 1181 Washington Street, Newell, WV 26050
Phone Number:
Location: United States > West Virginia > Newell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Newell 2.5*
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Also Known As:
Holiday Inn Express Newell Hotel Newell
Holiday Inn Newell

29 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (30)
Room/suite (16)
Hotel & grounds (6)
Business center/function rooms (1)
Pool/beach area (2)
Dining (1)
Other (4)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The new Holiday Inn Express Newell is a 69-room Mountaineer hotel located minutes from Mountaineer Casino Racetrack & Resort and the Homer Laughlin China Co. and outlet, home of Fiesta ware. We feature free high-speed internet access, whirlpool rooms, an indoor pool and hot tub, exercise room, guest laundry, business center, microwaves and mini-fridges in all rooms, and suites. ... more   less 
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Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Express Newell and other travelers.
1 question

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Questions? Get answers from Holiday Inn Express Newell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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