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Holiday Inn Express Newell

Certificate of Excellence
2.5 of 5
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1181 Washington Street, Newell, WV 26050
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Holiday Inn Express Newell
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Ranked #1 of 1 Hotels in Newell
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Trent M South Haven, Michigan
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62 reviews from our community

Traveler rating
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    22
    8
    3
    3
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20
17
3
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Haven, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I absolutely loved this Holiday Inn, I could not get over how perfect the location was, view of mountains and literally shoved in the woods I felt right back at home and loved it. I actually work for Holiday Inn express in Michigan and staying at this one really impressed me. Vicky checked me in and was very helpful, THE... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2015

Went with my boyfriend for a one night getaway to go to Mountaineer casino. Hotel was very nice. It was clean, nice room, updated, staff was very nice and breakfast was good. It is right down the road from casino which was great.

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1 review
1 of 5 stars Reviewed March 28, 2015

We had a very bad experience here. Called to make a reservation and was sent a confirmation email and a credit card charged. Got to the hotel to find the reservation lost. The desk attendant was unable to use the computer system and told us there was only one room left. She was unable to put us in it. Then... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Newell, responded to this review

Dear Julie H, Thank you for your review regarding your recent stay at Holiday Inn Express and Suites Newell-Chester, WV. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing... More 

Montezuma, Indiana, United States
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 6, 2014

Great hotel for area and service and room was very nice; had a jacuzzi suite and it was very quiet. Only issue was breakfast was same for both days and need to be there early to get good and fresh. Otherwise a very nice stay.

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Tire Hill, PA
Top Contributor
98 reviews 98 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 10, 2014

We have done numerous HI Expresses in the past and this one did not disappoint. Our room was nice, clean and in a great location (room 124). The pool was beautiful and warm - I swam both days we were there. The breakfast was excellent and the little contact we had with staff went well. Very nice, very pleasant. We... More 

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Nutley, New Jersey
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 20, 2014

We needed to go to west Virginia for a business trip. I had stayed at a HI before but never the express. Newell is right along the Ohio river and it is filled with hard working decent people but the economy is rough over there and there are a lot of "cafes" which we came to find out are places... More 

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Danville, Virginia
Senior Contributor
43 reviews 43 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 11, 2014

The motel is quiet and clean, all employees are courteous and the lady that runs the breakfast area is fantastic, works hard at keeping it stocked! We will stay here again! Close to the casino and fiesta ware factory, huge antique store in E. Liverpool, Ohio and Pittsburgh, Pa is roughly thirty miles away! There are other motels close by,... More 

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Rolla, Missouri
Top Contributor
210 reviews 210 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 9, 2014

I booked a one night stay then when I was checking in, I asked for another night. They said that was good. The next morning by 8 am my keys didn't work. They didn't make up our room. They kept defending themselves rather than taking care of the problem On the positive they had a good breakfast, clean room and... More 

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Houston, Texas
Top Contributor
53 reviews 53 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 2, 2014

Only hotel available if you are going are going to visit the fiesta factory except for the casino down the road. Front desk staff was very friendly. Lobby and breakfast area nice and clean. Rooms very spacious and extremely clean. For me the bed was comfortable but another family member said it hurt her back. The beds are not the... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2014

My husband and two young children and I stayed here last week and were very pleased with everything. The bedding was incredibly comfortable, the room clean and attractive, the breakfast was delicious and the pool was awesome. Our four year old son and one year old daughter had a blast with Mommy and Daddy in the heated indoor pool (even... More 

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