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All 1 Newell hotels

Holiday Inn Express Newell

2.5 of 5 Hotel   |   1181 Washington Street, Newell, WV 26050
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Ranked #1 of 1 hotels in Newell
A recent review
5 of 5 stars reviewed 2 days ago
Carol S Warren, Ohio
  • Overview
  • Reviews (49)
  • Photos (29)
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  • Room tips (7)
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49 people have reviewed this hotel

Traveler rating
    21
    16
    8
    2
    2
See reviews for
17
14
2
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Warren, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I truly enjoyed our get away trip to the Holiday Inn Express in Newell, West Virginia. The hotel was beautiful inside and the service was excellent. Everyone made sure that we got quality service. There is an inside pool and exercise room. The breakfast was very well organized in that we were able to get our food... More

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Crestline, Ohio
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been staying at hotels in this area for ages. We have family that live in the area. We prefer to have our own home base from the motel. This is the best choice in the area. It is far better than choices in nearby East Liverpool and Calcutta. The beds are fabulous. The pillows are comfortable. The suites... More

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Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We had bought tickets to see Kool & The Gang at the Harv at the Mountainer Casino. They didn't have lodging available. So we did a internet search. Holiday Inn Express, Newell, WVa. Toll free number customer service provided help with reservations and was extremely helpful. Close to the Casino (within a couple of miles). This is kind of a... More

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Florence, Kentucky
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2014

The lady who checked us in was pleasant and helpful. The room was great, the pool area was clean and well kept, The free breakfast buffet had a good variety to choose from and all tasted great. I've found my spot when visiting this area. Affordable & great quality for the price.

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Alliance, Ohio
1 review
4 of 5 stars Reviewed May 7, 2014

The people were+caveat, like it says in the title, be sure to put out your do not disturb sign or housekeeping will come knocking on your door at 8am, not great when you are on vacation lol. The pictures dont lie, the beds are really that soft and the mattresses that thick, we got a great rate. The food was... More

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Battle Creek, MI
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 10, 2014

We were in the area to tour the Homer Laughlin factory and decided to stay the night. The Holiday Inn was within walking distance. Since it is the only hotel on this side of the river, I had misgivings. I worried for nothing. Kay, the desk clerk, gave us the same discounts we had found on line. The room was... More

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CostaM2, Front Office Manager at Holiday Inn Express Newell, responded to this review

Thank you so much for your comment and for staying with us, I hope to see you back soon. More

Newell, West Virginia
1 review
3 of 5 stars Reviewed March 16, 2014 via mobile

Well in general the hotel was ok. But the service was just terrible. They weren't friendly. The blond girl behind the counter interrupted our breakfast by taking loudly about her problems. That's very unprofessional. We are not coming back here.

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IHGCare, Guest Relations Manager at Holiday Inn Express Newell, responded to this review

Dear Duckyin, Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the experience you had with the service. It is regrettable that we fell below your expectations. Rest assured, we have taken note and have forwarded to the department involved for review and to take actions accordingly. Thank you for... More

San Antonio, Texas
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 13, 2014

Needed a room to stay in while having a wheel lift installed on our repo truck. This hotel is a hands down clean stay. We had (2) rooms for a total of 8 people. Both rooms were spotless and comfortable. The rooms are spacious with plenty of electrical outlets. The Internet is speedy, but it does log you off in... More

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Ga.
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 13, 2014

Ok,nothing special. Just your small town local hotel. The staff was Friendly, the hotel was clean, it also has breakfast. Had to be in town for last minute family stuff. Had stayed here in the past a few times.

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IHGCare, Guest Relations Manager at Holiday Inn Express Newell, responded to this review

Dear troino6, Thank you for taking the time to share your feedback regarding your recent stay. I am pleased that you found our hotel to be clean, our staff friendly and the breakfast served sufficed your needs. It is always nice to receive commendable feedback from our valued guests like you. I hope that when your travels bring you back... More

New Castle, Pennsylvania
Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 28, 2014

Have family of 5, was a great deal with the super suite, 2 Queen beds plus the sofa bed. Most places wanted to sell us 2 rooms. Evening arrival, warm cookies on the counter with comp coffee/tea/cocoa. Room was well appointed. Comfortable beds, even the pull out sofa beds. Even with no door between "Rooms" kids were able to watch... More

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Additional Information about Holiday Inn Express Newell

Address: 1181 Washington Street, Newell, WV 26050
Phone Number:
Location: United States > West Virginia > Newell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Newell 2.5*
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Also Known As:
Holiday Inn Express Newell Hotel Newell
Holiday Inn Newell

29 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (16)
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Hotel & grounds (6)
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Pool/beach area (2)
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Dining (1)
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Other (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The new Holiday Inn Express Newell is a 69-room Mountaineer hotel located minutes from Mountaineer Casino Racetrack & Resort and the Homer Laughlin China Co. and outlet, home of Fiesta ware. We feature free high-speed internet access, whirlpool rooms, an indoor pool and hot tub, exercise room, guest laundry, business center, microwaves and mini-fridges in all rooms, and suites. ... more   less 
Number of rooms
69

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