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All 3 New Martinsville hotels

New Martinsville Inn

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166 North State Route 2, New Martinsville, WV 26155 (Formerly AmeriHost Inn New Martinsville)
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New Martinsville Inn
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42 reviews from our community

Traveler rating
    8
    2
    8
    6
    18
See reviews for
11
3
3
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Pittsburgh, Pennsylvania
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed August 9, 2014

Stayed here for a week for business not by choice mind you. From the reviews I have read of this place, the manager seems to rather be combative than actually resolve the glaring issues here. The rooms and hotel are outdated and in dire need of upgrade. The breakfast in the morning is simply vending machine fare and should be... More

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Betty L, Manager at New Martinsville Inn, responded to this review

First of all I am not a “combative”. My job is to address all the concerns in the review and present our side of the picture, for the readers to make their minds, not just listening to the one side of the story. Our rooms are NOT outdated. We just do not have the flat screen TV’s in our regular... More

Auburn Hills, Michigan
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 17, 2014

I recently stayed in this hotel while in the area for business (oil & gas). The people giving this anything more than a poor rating must have extremely low standards. The only reason I stayed here was because it was one of two hotels within 40 miles and the local contact there said it was the better of the two... More

Was this review helpful? Yes 10
Betty L, Manager at New Martinsville Inn, responded to this review

If you read this review from A-Z, you would be amazed that the guest did not leave any single issue in the hotel which he did not address!! Surprisingly not a single thing was satisfactory to the guest! Things can be wrong but not 100% otherwise guest was not going to stay all night and pay for the stay. There... More

Travelers are raving about these New Martinsville hotels

Atlanta, Georgia
1 review
5 of 5 stars Reviewed October 28, 2013

Very nice staff, very nice rooms, and very nice amenities and environment!! Would recommend and would stay again :)!!!! Thanks new martinsville inn for providing me with such a wonderful place to stay and the pool and jet tub are nice as well ;)

Was this review helpful? Yes
Betty L, Manager at New Martinsville Inn, responded to this review

Very many thanks for such a wonderful review from Atlanta, GA! Look like our continuous efforts have paid off. This is very much appreciated, because very few guests take the time to write good things about their stay however if anything goes wrong, they quickly write a bad review. This review made us proud of our hard work, and gives... More

King William, Virginia
Top Contributor
131 reviews 131 reviews
27 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed October 23, 2013

There are not many options right in New Martinsville so this is your best bet of the several choices that you have available. Plus, there is Bob Evans and McDonalds right outside as well as a gas station. Then, you do also get to be right on the river and there's a nice walkway -- trying to make the best... More

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Betty L, Manager at New Martinsville Inn, responded to this review

Thanks for the good review and we appreciate that our staff is commended for what we do, and how we treat our worthy guests. We are always like this, that is why we get so much repeat business. We are the country people, not so much “reserved” like city people! Our beds are standard hotel beds. They cannot be very... More

Cincinnati, OH
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 20, 2013

Stayed here for one night because we had no other options when in the area for a funeral. Hotel is very outdated, dingy, and hallways smell of cigarettes. It appears as if they make every attempt to keep it clean, even if it looks dirty. Linens and towels were litterally threadbare. No really, we had holes worn into our blankets... More

Was this review helpful? Yes 1
Betty L, Manager at New Martinsville Inn, responded to this review

I was looking for anything in this review which says their stay was “uncomfortable” or they had any problem with anything in their room “not working”, but I could not find any! Moreover they admit that hotel is trying it’s best to keep it clean and up to the mark. Then I do not understand the word “looks dirty”, if... More

Charleston, West Virginia
Top Contributor
53 reviews 53 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed August 15, 2013

We booked this motel for a wedding weekend to New Martinsville as our choices were very limited in the area; the facility was filthy and service was absent. Our room had no towels and although a worker promised to bring some, we had to go to the front office the next morning to secure towels as none were delivered. The... More

Was this review helpful? Yes 4
Betty L, Manager at New Martinsville Inn, responded to this review

We were surprised after reading this review that why the guest did not complain to us while here about so called “filthy” hotel. Again this review is based on personal feelings that so called “towels were not delivered to their door”!! We apologize for that but the workers are humans as well and with a lot of work pressure one... More

Williamsburg, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 10, 2013

We made reservations in advance for 3 days, we were unable to make day one of the reservation and called in before the deadline to let them know we would be there the next day and the stay would be two days instead of three. They charged us anyway, when we showed them the call on the cell phone it... More

Was this review helpful? Yes 1
Betty L, Manager at New Martinsville Inn, responded to this review

If someone makes the reservation for more than one day but does not show up on the first day but on the second day and then expect not to be charged for the room we held for them and did not sell to anyone, does it deserve to be called “Crooked operation” and “Be very careful”? We don’t make the... More

Albuquerque
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 2, 2013

99% occupied and you feel this is due to the quality of the rooms? More than likely, after reading the reviews, that it's because oil & gas have nowhere else to go. Stated that you don't respond to the positive reviews..why not? Thanking the guest for a positive review is good for building your business and puts a more human... More

Was this review helpful? Yes 3
Betty L, Manager at New Martinsville Inn, responded to this review

Yes, we do respond to positive feedback but we have a different way of doing it. We send them thank you cards when guests leave in the mornings with good comments about their stay. Guests who stayed here and found their stay a satisfactory one, will confirm that they did receive the appreciation and thank you cards from us. We... More

Huntington, West Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 26, 2013

My hotel room was cleaned daily and the hotel is within easy walking distance of chain restaurants. The only part that sticks with me is the following: I mistakenly parked on the hotel's "ramp" that housekeeping uses to take out trash to the dumpster which, instead of contacting my room to have me move my vehicle, the staff had put... More

Was this review helpful? Yes 1
Betty L, Manager at New Martinsville Inn, responded to this review

Thanks for giving us a satisfactory rating. Normally, every person goes to their parked car or at least looks at it, once a day. (I look at my car about 3 times during my shift) It was a fast approach to bring drivers attention to improper parking and to move the car by placing a note on the windshield wipers.... More

Wilkes-Barre, Pennsylvania
1 review
5 of 5 stars Reviewed February 12, 2013

I stumbled onto this website and after reading the reviews felt compelled to put in my opinion. I have been here many times over the years, it is not five star hotel but accomodated my every need regardless. The front desk staff are efficient and the housekeepers are very respectful. Every room I have been in I have had no... More

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Additional Information about New Martinsville Inn

Address: 166 North State Route 2, New Martinsville, WV 26155 (Formerly AmeriHost Inn New Martinsville)
Location: United States > West Virginia > New Martinsville
Price Range (Based on Average Rates): $
Number of rooms: 60
Also Known As:
New Martinsville Hotel New Martinsville

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