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Residence Inn Morgantown

Certificate of Excellence
3.0 of 5
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1046 Willowdale Road, Morgantown, WV 26505
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Residence Inn Morgantown
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Ranked #4 of 23 Hotels in Morgantown
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Eric F
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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    (25)
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Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Residence Inn Morgantown is a very comfortable hotel. It is a stones throw away from the WVU Hospital and Football stadium. Lots of restaurants within a few miles along with grocery / drug stores. Room is very comfortable, breakfast was good and employees are very pleasant. Only thing that keeps me from giving this property a higher rating is something... More 

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st.louis
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Friendly, professional staff .We stayed on the fourth floor. Everything was perfect even though we were a VERY late arrival! Clean, quiet well stocked, orderly room. Good, filling breakfast. No complaints.

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Carlotta L, General Manager at Residence Inn Morgantown, responded to this review

Here at the Residence Inn, we strive to make you feel at home. It excites me that your stay was so enjoyable, and we hope to see you again in the near future. More 

Morganton, North Carolina
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As weary travelers I called the hotel at 12:15 AM to tell them we would be arriving in 45 minutes. They had everything ready to go when we arrived and were very accommodating. The lobby was bright and cheery and fully equipped with everything you could need. The room was nice and clean, also very spacious with comfortable beds. We... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

Thank you for the kind words. Stop by any time you need a place to stay in Morgantown. More 

Islamorada, Florida
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Having stayed at numerous Marriott properties, this one is close to standard, but overall it disappoints. They just aren't going the extra mile of having friendly staff (when I asked for some extra sheets and towels they acted like I was asking them for something extraordinary) and breakfast was ample, but not all that fresh.

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

I am very sorry to hear that your stay at our property was not optimal. Normally our front desk staff is more than happy to help with any request. It would be great for you to give us a second chance to impress. More 

Baltimore, Maryland
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 19, 2015

We enjoy family trips whenever possible, with my wife and I, two daughters, one son-in-law, two grandchildren and our little dog Skylar when we can. When the dog travels with us, Residence Inns have become our favorite with their chain wide pet-friendly policy. Recently, we chose to visit two Frank Lloyd Wright homes in southwest Pennsylvania. We booked into the... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

Herbert Family, We pride ourselves on going that "extra mile" at this property. The staff really came together to find your lost ring, and I hope it made it back to you safely. More 

Crown City, Ohio
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed June 1, 2015

Visited the Residence Inn in Morgantown for an overnight business trip. The location has a small market with essentials. I had a 1 BR/1BA unit and it was very adequate for office work, relaxing, and sleeping. The facility was clean and convenient to Ruby Memorial, WVU, the stadium, etc. You can walk if you want from the facility. There was... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

I am pleased that you had such a productive stay at our property. Make sure to come see us again soon! More 

Fort Myers Beach, Florida
Level Contributor
3 reviews
3 of 5 stars Reviewed May 26, 2015

This was probably the poorest Residence Inn as far as breakfast and reception dinners. The fruit was rotten yet still put out.The coffee had grounds floating in it. The breakfast selection was poor for a Residence Inn also. The hospital is next door and sirens and life flight helicopters were annoying.

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Carlotta L, General Manager at Residence Inn Morgantown, responded to this review

Mr. K, I am so sorry you had such a bad eating experience associated with your stay at our property. It will be looked into further. Also, if you come back to Morgantown and decide to stay with us again, request the back side. More 

Philly
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed May 4, 2015

I have stayed at this property twice in the last few months and have been disappointed on both stays. Both times when checking in the smell of ammonia was noticeable in the rooms. It almost smells like the room is being 'cleaned' either with old water that has been used on multiple dirty bathrooms or with pure ammonia. On the... More 

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Carlotta L, General Manager at Residence Inn Morgantown, responded to this review

sorry to hear about you stay in morgantown, I hope in the future you would keep Marriott as your choice Hotel. More 

Baton Rouge, Louisiana
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 22, 2015

I stayed here for my company at their "discounted rate". Not only did the rate go up because I had a weekend off and couldn't pay for both my travel and room but have heard from other employees about what happened to their corporate credit card after staying here. Unauthorized charges that have been tracked to the same address.

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

to whom this concerns, I do not have enough information to respond the way a manager should, if you would please email or call me , so I can investigate your comments you wrote on your survey,I would like chance to fix somrthing you believe is broke. my eamil address carlotta.lynch@marriott.com my hotel number 304-599-0237. Sincerley More 

Newmarket, Ontario
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed April 8, 2015

This is an excellent hotel. We had a one bedroom suite that came complete like an apartment. Full kitchen complete with dishes, cutlery and towels, large living room, and spacious comfortable bedroom. Especially liked having a fireplace. Breakfast was ample and varied. Added bonus, they allow dogs although I feel $75.00 pet fee is way too much. Have stayed in... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

We appreciate the feedback, and we're pleased that you enjoyed your stay here at the Residence Inn. Sincerely, Carlotta Lynch General Manager More 

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