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Residence Inn Morgantown

Certificate of Excellence
3.0 of 5
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1046 Willowdale Road, Morgantown, WV 26505
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Residence Inn Morgantown
Best prices for: 1 room 1 guest
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Ranked #5 of 23 Hotels in Morgantown
Certificate of Excellence
A recent review
3 of 5 stars reviewed 3 days ago
travelingmom1998 Islamorada, Florida
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121 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Islamorada, Florida
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Having stayed at numerous Marriott properties, this one is close to standard, but overall it disappoints. They just aren't going the extra mile of having friendly staff (when I asked for some extra sheets and towels they acted like I was asking them for something extraordinary) and breakfast was ample, but not all that fresh.

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Baltimore, Maryland
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoy family trips whenever possible, with my wife and I, two daughters, one son-in-law, two grandchildren and our little dog Skylar when we can. When the dog travels with us, Residence Inns have become our favorite with their chain wide pet-friendly policy. Recently, we chose to visit two Frank Lloyd Wright homes in southwest Pennsylvania. We booked into the... More 

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Crown City, Ohio
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visited the Residence Inn in Morgantown for an overnight business trip. The location has a small market with essentials. I had a 1 BR/1BA unit and it was very adequate for office work, relaxing, and sleeping. The facility was clean and convenient to Ruby Memorial, WVU, the stadium, etc. You can walk if you want from the facility. There was... More 

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Fort Myers Beach, Florida
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed May 26, 2015

This was probably the poorest Residence Inn as far as breakfast and reception dinners. The fruit was rotten yet still put out.The coffee had grounds floating in it. The breakfast selection was poor for a Residence Inn also. The hospital is next door and sirens and life flight helicopters were annoying.

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Carlotta L, General Manager at Residence Inn Morgantown, responded to this review

Mr. K, I am so sorry you had such a bad eating experience associated with your stay at our property. It will be looked into further. Also, if you come back to Morgantown and decide to stay with us again, request the back side. More 

Philly
Top Contributor
60 reviews 60 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed May 4, 2015

I have stayed at this property twice in the last few months and have been disappointed on both stays. Both times when checking in the smell of ammonia was noticeable in the rooms. It almost smells like the room is being 'cleaned' either with old water that has been used on multiple dirty bathrooms or with pure ammonia. On the... More 

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Carlotta L, General Manager at Residence Inn Morgantown, responded to this review

sorry to hear about you stay in morgantown, I hope in the future you would keep Marriott as your choice Hotel. More 

Baton Rouge, Louisiana
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2015

I stayed here for my company at their "discounted rate". Not only did the rate go up because I had a weekend off and couldn't pay for both my travel and room but have heard from other employees about what happened to their corporate credit card after staying here. Unauthorized charges that have been tracked to the same address.

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

to whom this concerns, I do not have enough information to respond the way a manager should, if you would please email or call me , so I can investigate your comments you wrote on your survey,I would like chance to fix somrthing you believe is broke. my eamil address carlotta.lynch@marriott.com my hotel number 304-599-0237. Sincerley More 

Newmarket, Ontario
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 8, 2015

This is an excellent hotel. We had a one bedroom suite that came complete like an apartment. Full kitchen complete with dishes, cutlery and towels, large living room, and spacious comfortable bedroom. Especially liked having a fireplace. Breakfast was ample and varied. Added bonus, they allow dogs although I feel $75.00 pet fee is way too much. Have stayed in... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

We appreciate the feedback, and we're pleased that you enjoyed your stay here at the Residence Inn. Sincerely, Carlotta Lynch General Manager More 

Rome
1 review
5 of 5 stars Reviewed March 26, 2015

We spent the night in this hotel on our way down south and again on our way home. On our way back up north we were arriving quite late and very tired. The manager, Randall, was I would probably say one of the best, if not the best most accommodating hotel managers we have ever dealt with. He even offered... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

Here at the Residence Inn in Morgantown. We strive to go the extra mile to accommodate our guests. Good to hear your stay was enjoyable. Sincerely, Carlotta Lynch General Manager More 

Philadelphia, PA
Top Contributor
267 reviews 267 reviews
91 hotel reviews
198 helpful votes 198 helpful votes
5 of 5 stars Reviewed March 18, 2015

Stayed my 50th hotel night at this place and they were great. Young blond woman who checked me in was nice to talk to after five hour drive. Rooms are all pretty new and very spacious. Much better than average Managers night. This one had beer, wines and Pierrie. Really welcoming place and should be #1 in morgantown. After 50... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

Thank you so much for taking time to compliment our hotel. your opinion means the world to us here at Residence Inn Morgantown. Where we are not just a romm, its residence! Sincerley Carlotta Lynch General Manager More 

Martinsburg, West Virginia
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 28, 2015

We stayed at the Residence Inn for 3 nights in February while my husband had outpatient surgery. We chose the smallest room, but it was ample for 2 people. The staff was pleasant and helpful, and the room was comfortable. Having the extra space was wonderful, because my husband had the bed to himself, but I was able to exist... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

Thank you for taking time to Post your Review. We here at Residence Inn Morgantown, look to serving you in the future. More 

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