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Residence Inn Morgantown

Certificate of Excellence
3.0 of 5
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1046 Willowdale Road, Morgantown, WV 26505
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Residence Inn Morgantown
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Ranked #4 of 23 Hotels in Morgantown
Certificate of Excellence
A recent review
5 of 5 stars Reviewed April 8, 2015
Blitzen467 Newmarket, Ontario
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117 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philly
Top Contributor
60 reviews 60 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed at this property twice in the last few months and have been disappointed on both stays. Both times when checking in the smell of ammonia was noticeable in the rooms. It almost smells like the room is being 'cleaned' either with old water that has been used on multiple dirty bathrooms or with pure ammonia. On the... More 

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Carlotta L, General Manager at Residence Inn Morgantown, responded to this review

sorry to hear about you stay in morgantown, I hope in the future you would keep Marriott as your choice Hotel. More 

Baton Rouge, Louisiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I stayed here for my company at their "discounted rate". Not only did the rate go up because I had a weekend off and couldn't pay for both my travel and room but have heard from other employees about what happened to their corporate credit card after staying here. Unauthorized charges that have been tracked to the same address.

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

to whom this concerns, I do not have enough information to respond the way a manager should, if you would please email or call me , so I can investigate your comments you wrote on your survey,I would like chance to fix somrthing you believe is broke. my eamil address carlotta.lynch@marriott.com my hotel number 304-599-0237. Sincerley More 

Newmarket, Ontario
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 8, 2015

This is an excellent hotel. We had a one bedroom suite that came complete like an apartment. Full kitchen complete with dishes, cutlery and towels, large living room, and spacious comfortable bedroom. Especially liked having a fireplace. Breakfast was ample and varied. Added bonus, they allow dogs although I feel $75.00 pet fee is way too much. Have stayed in... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

We appreciate the feedback, and we're pleased that you enjoyed your stay here at the Residence Inn. Sincerely, Carlotta Lynch General Manager More 

Rome
1 review
5 of 5 stars Reviewed March 26, 2015

We spent the night in this hotel on our way down south and again on our way home. On our way back up north we were arriving quite late and very tired. The manager, Randall, was I would probably say one of the best, if not the best most accommodating hotel managers we have ever dealt with. He even offered... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

Here at the Residence Inn in Morgantown. We strive to go the extra mile to accommodate our guests. Good to hear your stay was enjoyable. Sincerely, Carlotta Lynch General Manager More 

Philadelphia, PA
Top Contributor
254 reviews 254 reviews
87 hotel reviews
193 helpful votes 193 helpful votes
5 of 5 stars Reviewed March 18, 2015

Stayed my 50th hotel night at this place and they were great. Young blond woman who checked me in was nice to talk to after five hour drive. Rooms are all pretty new and very spacious. Much better than average Managers night. This one had beer, wines and Pierrie. Really welcoming place and should be #1 in morgantown. After 50... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

Thank you so much for taking time to compliment our hotel. your opinion means the world to us here at Residence Inn Morgantown. Where we are not just a romm, its residence! Sincerley Carlotta Lynch General Manager More 

Martinsburg, West Virginia
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 28, 2015

We stayed at the Residence Inn for 3 nights in February while my husband had outpatient surgery. We chose the smallest room, but it was ample for 2 people. The staff was pleasant and helpful, and the room was comfortable. Having the extra space was wonderful, because my husband had the bed to himself, but I was able to exist... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

Thank you for taking time to Post your Review. We here at Residence Inn Morgantown, look to serving you in the future. More 

Charleston, wv
Contributor
18 reviews 18 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2015

This residence inn really tries hard to please. Here it was the coldest night of the year - below zero- so for happy hour they served very nicely prepared hot soup! What a perfect treat. The small suite I was in is lovely and comfortable, and the staff is great. My only concern is that the heater blows right on... More 

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Carlotta L, General Manager at Residence Inn Morgantown, responded to this review

We appreciate the time you spent on this review, and we're so glad you enjoyed your stay with us! Sincerely, Carlotta Lynch General Manager More 

Limestone, Maine
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

Long-term stays are part of my work requirements ( commercial construction) so I've developed standards that make the difference in my assignments duration that can extend to four months or more. This was my first Residence Inn stay and it will set the bar pretty high for future locations! Leah Carbone and her associates would make even the most grizzled... More 

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Carlotta L, Manager at Residence Inn Morgantown, responded to this review

Thank you for taking time out of your day to review our property. Our staff strives to be the best and most helpful in Morgantown. Come back and see us sometime! Sincerely, Carlotta Lynch General Manager More 

Chesapeake City, Maryland
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

We were here on a college visit. Absolutely loved the hotel. It was a bitter cold and snowy weekend, but once inside the doors of the hotel it was nothing but comfort. The fireplace in the room was wonderful. The room was clean and had everything we needed. Breakfast was delicious. The staff was so very friendly and accommodating. A... More 

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Doylestown, Pennsylvania
Top Contributor
77 reviews 77 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 14, 2015

This is the fourth hotel we've stayed in while visiting our son at WVU. We didn't check in until 11PM and were treated with a friendly, fast check-in and a surprise fireplace in our large, clean room. We headed out to a great place based on the front desk person's recommendation. The bed was very comfortable. The helicopters were a... More 

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