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BEST WESTERN Mountaineer Inn

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366 Boyers Avenue, Morgantown, WV 26505-3046
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BEST WESTERN Mountaineer Inn
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BEST WESTERN Mountaineer Inn
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215 reviews from our community

Traveler rating
    54
    58
    30
    26
    47
See reviews for
92
42
16
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (215)
  • Mar-May only
    (60)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (43)
All months
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

I have stayed with the Best Western before and have been happy. However when you find pubic hairs with blood and other stains on the sheets on made beds, room 217 March 21st, it's makes everything tainted. Was switched into a new room right away, We came here for the pool, to find it was dug up and under construction... More 

Was this review helpful? Yes
Megan Z, Front Office Manager at BEST WESTERN Mountaineer Inn, responded to this review

Thank you for taking the time to provide feedback. I sincerely regret that you experienced any inconvenience during your stay with us at Best Western Mountaineer Inn. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you again for sharing. Sincerely, Megan Zebley... More 

1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel with friendly staff. Rooms were spacious. The bathroom was on the small side but clean. Breakfast was very good. The only issue is the actual area is congested. There is alternate seating to get away from it but it is crowded while serving

Review collected in partnership with Best Western

Was this review helpful? Yes
Megan Z, Front Office Manager at BEST WESTERN Mountaineer Inn, responded to this review

Thank you for your review and for choosing our hotel, as well as your kind words regarding the service you received from our staff! I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel in the future. I appreciate your positive feedback about our hotel. Sincerely, Megan Zebley Front... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel is a tragedy. The room was renovated but not cleaned well. The common areas are filthy and the breakfast room so dirty my wife would not eat there. At the entrances, we literally had to wade through a covering of cigarette butts. Pot holes in the driveway could eat your car.

Was this review helpful? Yes
Megan Z, Front Office Manager at BEST WESTERN Mountaineer Inn, responded to this review

Thank you for taking the time to provide feedback. I sincerely regret that you experienced any inconvenience during your stay with us at Best Western Mountaineer Inn. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you again for sharing. Sincerely, Megan Zebley... More 

Harrisville, West Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very reasonably priced, clean and safe. The staff were all very welcoming and seemed eager to help with any needs/requests. After a long day, it was nice to be welcomed with a smile. Our room was very clean and the location was very convenient to so much.

Was this review helpful? Yes 1
Megan Z, Front Office Manager at BEST WESTERN Mountaineer Inn, responded to this review

Thank you for your review and for choosing our hotel, as well as your kind words regarding the service you received from our staff! I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel in the future. I appreciate your positive feedback about our hotel. Sincerely, Megan Zebley Front... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Upon my check-in, the front desk manager Megan, was very professional and courteous! Very helpful! Hotel has been remodeled and looks amazing. Front desk and housekeeping ladies were very friendly and knowledgeable on the area. The gentleman that was working the front desk helped a lady find a nearby hotel because they were sold out upon her arrival to try... More 

Was this review helpful? Yes
Megan Z, Front Office Manager at BEST WESTERN Mountaineer Inn, responded to this review

Thank you for your review and for choosing our hotel, as well as your kind words regarding the service you received from our staff! I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel in the future. I appreciate your positive feedback about our hotel. Sincerely, Megan Zebley Front... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I had a great experience here. The check in was easy with the great staff, The room was clean and it was located right off the interstate, so it was easy to find. Thanks, will stay there again on my next trip!

Was this review helpful? Yes
Megan Z, Front Office Manager at BEST WESTERN Mountaineer Inn, responded to this review

Thank you for your review and for choosing our hotel, as well as your kind words regarding the service you received from our staff! I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel in the future. I appreciate your positive feedback about our hotel. Sincerely, Megan Zebley Front... More 

Middleton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel for a decent price. I would stay again. Pretty Quiet other than the mini fridge needed some WD-40. Its right across the road from Texas Roadhouse so you can get a good meal before you settle in for the night.

Review collected in partnership with Best Western

Was this review helpful? Yes
Megan Z, Front Office Manager at BEST WESTERN Mountaineer Inn, responded to this review

Thank you for your review and for choosing our hotel, as well as your kind words regarding the service you received from our staff! I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel in the future. I appreciate your positive feedback about our hotel. Sincerely, Megan Zebley Front... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

we have had to stay in Morgantown quite a few times and this hotel by far is our favorite it wasnt too pricey the staff was always excellent and very helpful we never had a bad experience here and the kids love it as well because of the pool of course i love it because it has the best rooms... More 

Was this review helpful? Yes
Megan Z, Front Office Manager at BEST WESTERN Mountaineer Inn, responded to this review

Thank you for your review and for choosing our hotel, as well as your kind words regarding the service you received from our staff! I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel in the future. I appreciate your positive feedback about our hotel. Sincerely, Megan Zebley Front... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

I was very disappointed and disgusted in this hotel which led to me checking out early. The beds are very uncomfortable and hard making it impossible to sleep. The housekeeping in the room was terrible, the room was dirty. The remote is sitting in a box advertised as being a clean disinfected remote however when I took it out the... More 

Was this review helpful? Yes
Megan Z, Front Office Manager at BEST WESTERN Mountaineer Inn, responded to this review

Thank you for taking the time to provide feedback. I sincerely regret that you experienced any inconvenience during your stay with us at Best Western Mountaineer Inn. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you again for sharing. Sincerely, Megan Zebley... More 

Toronto, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

Room was clean and quiet and the beds were extremely well made and quite comfortable. The breakfast was just ok but served the purpose. We would stay at this hotel again in the future and would recommend to others as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Megan Z, Front Office Manager at BEST WESTERN Mountaineer Inn, responded to this review

Dear Deborah C, I am so happy to hear that your experience at the Best Western Mountaineer Inn was top notch! We hope that the next time your are in the city we will see you again! Thank you for taking your time to write to us. Warm Wishes, Megan Zebley Best Western Mountaineer Inn Stay With People Who Care!® More 

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