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The Chestnut Boutique Hotel

Certificate of Excellence
345 Chestnut Street, Morgantown, WV 26505
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1 room 1 guest
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150 Reviews from our TripAdvisor Community

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Traveler rating
    88
    31
    22
    6
    3
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38
44
6
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (53)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (29)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Was pleasantly surprised to find a nicely updated stay as an alternative to the big boxes. Great price, love the darker rich, quirky look, safe elevator, clean smell and nice staff. Dined next door (dry entrance through parking deck) and was also pleased. Only reason for one less star is the desire for coffee in my room. I accept no... More 

Was this review helpful? Yes
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We are frequent flyers at this hotel and it is awesome!! Perfect location to downtown and WVU campus! This is our home away from home when our daughter is at college! Rooms are very nice and beds are comfy!! We wouldn't stay anywhere else in Morgantown!!

Was this review helpful? Yes
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this review

Dear Vickrand, We at The Chestnut Boutique Hotel love our "frequent flyers" and truly appreciate your business. We hope to see you soon! Let's GO Mountaineers! Kindly, Ashlee Boyd Director of Sales More 

Hershey, Pennsylvania
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had an overall satisfactory experience here. Wish I could give half stars because it should be a 3.5. My boyfriend & I (mid-20s) stayed there over the 4th of July weekend and while we had a good time, I would not recommend this for my parents. Although it is a "boutique" hotel, it had a bit of a club atmosphere.... More 

Was this review helpful? Yes
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this review

Dear jzyhsy08, Thank you for reviewing the hotel. We take each guests opinion and criticism very seriously. We hope to improve on each aspect of the hotel. Kindly, Ashlee Boyd Director of Sales & Marketing More 

Pittsburgh
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just returned from a stay at the Chestnut Boutique. Before leaving the hotel (while waiting for teenage daughter to get herself ready) I surfed through the reviews for the CB on here and was surprised to say the least by some of the negative reviews... For the price we paid, and especially compared to what you would get for... More 

Was this review helpful? Yes 2
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this review

Dear rr4444, We at The Chestnut Boutique Hotel truly appreciate your awesome review and kind words! The Chestnut Boutique Hotel welcomes you and your family back at any time. Kindly, Ashlee Boyd Director of Sales & Marketing More 

WOOSTER
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Chestnut "Boutique" Hotel is more of a good-old motel-inn. It's not quite as nice as a Hilton Garden Inn and with fewer amenities. As a niceish motel-inn it was perfectly fine. Two strong pluses are a great downtown location and very helpful, attentive staff. But it does lack everything I associate with "boutique hotel", such as a well-designed lobby... More 

Was this review helpful? Yes 1
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this review

Dear MTP427, Thank you kindly for reviewing the hotel. Although we aim to please each and every guest, we understand that at times it may be near impossible. Our featured amenities are from the William Roam Collection -finely crafted, distinct, and made in America. We take each guests review seriously, and will make the necessary changes needed to improve the... More 

Toronto
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 23, 2015

These rooms were oversized compared to regular sized 3-star hotel rooms and pleasantly surprised. Was here on tech show and other hotels were sold out and a lot pricier. Yes, other reviews are correct, helpful staff and really tight parking lol Wifi was sporadic though and they said they will be changing carriers Highly recommend this place for any business... More 

Was this review helpful? Yes 1
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this review

Dear drfeelgood99, Thank you for the kind review. We appreciate you taking the time to review The Chestnut Boutique Hotel. We hope to have you stay with us again! Kindly, Ashlee Boyd Director of Sales & Marketing More 

Fort Wayne, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 23, 2015

We stayed here in a suite last summer, and I was really excited from the reviews. However, it was not a good stay! Yes, they have 2 small pools on the rooftop deck, however, this is a bar area. THe first day my kids swam in them and there were plastic shot glasses at the bottom of the pools. These... More 

Was this review helpful? Yes 1
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this review

Dear 2006travels2015, We are sorry to hear that you did not enjoy your stay with us last year. The hotel was less than a year old, so the room may have had the "fresh paint" smell still. The pools are checked continuously by our maintenance worker and the county healthy department regularly and are not intended to represent a large... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 29, 2015

I prefer staying in boutique hotels. Often hip and modern, always unique. This one felt very quirky--in a good way--from funky graffiti art in the garage stairway to a nicely appointed lounge. Elevator felt new and modern as well. That feeling ended as soon as I entered the room, however. Had a king sized room on the third floor. The... More 

Was this review helpful? Yes 3
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this review

Dear Jason J, Thank you for taking the time to review the hotel. We enjoy reading reviews and the constructive comments our guests leave. Hopefully you will venture to stay with us in the future. Kindly, Ashlee Boyd Director of Sales & Marketing More 

Shepherdstown, West Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 28, 2015

I'm giving this hotel one more star than I might have because the staff was so helpful and because I had a good conversation with the manager after a nightmare experience with Reservation Desk ( aka Reservation Counter, Hotel Reservation, etc.). Like many others, I thought I was calling the desk at the hotel I wanted when I was actually... More 

Was this review helpful? Yes 2
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this review

Dear Driveshesaid, Thank you for taking the time to review the hotel. We appreciate your positive criticism and constructive review. Kindly, Ashlee Boyd Director of Sales & Marketing More 

Yellow Spring, West Virginia, United States
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 19, 2015

Hotel nothing like I expected from all the hype about it. Parking is very difficult as it is in a very tight parking garage. Parking is for a small car or smart car but not a full size car or pickup as we had. Hotel was hard to find as the front of the hotel is on a one way... More 

Was this review helpful? Yes 2
ChestnutHotel, Director of Sales at The Chestnut Boutique Hotel, responded to this review

Dear Dean S, We appreciate you taking the time to leave a constructive review. We will do our best at improving our facilities one step at a time. Kindly, Ashlee Boyd Director of Sales & Marketing More 

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