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Suburban Extended Stay Hotel

2.0 of 5
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40 Sterling Drive, Morgantown, WV 26505
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Suburban Extended Stay Hotel
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Ranked #10 of 23 Hotels in Morgantown
A recent review
5 of 5 stars reviewed 3 weeks ago
Imelda M Chicago, Illinois
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30 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First thing the hotel needs to solve the issue of not appearing in the GPS system. Second, they need to install better street signage near the hotel. From the main road a driver could see the hotel but it is confusing as to what path to take to get to it. It took me and my friends three tries to... More 

Was this review helpful? Yes
Melanie F, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you so much for staying with us and for sharing information with others on your stay. Your feedback helps make us a better place for all to visit and we appreciate the insight and time you took to review our property. I hope you will visit us again as we strive to implement your suggestions! Safe Travels! More 

Lonaconing, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

This is the second time that I have stayed here. Once in January and now in July and both times that I have stayed I have enjoyed it. The rooms have little kitchens in them to accommodate for extended stays and are nice for just overnight stays as well. The staff were very friendly and helpful. I will definitely stay... More 

Was this review helpful? Yes
Melanie F, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you so much for staying with us and for sharing information with others on your visit. We strive to provide our guests the best possible experience and we are so glad that you found everything as it should be! Safe travels! More 

Madison, West Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This new hotel is in the Sabraton area of Morgantown close to the I-68 exit and all the eateries along WV Route 7. The lobby is bright, cheerful and features comfortable seating and computer access. Rooms have full size refrigerators, microwave, range, kitchen sinks, silverware and dishes. We stayed in a room with two queen size beds.

Was this review helpful? Yes 1
Melanie F, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you so much for staying with us and for sharing information with others. We are so pleased that you found everything as it should be. We strive to provide the best possible experience. We all look forward to your next visit to Morgantown and hope we will be given the pleasure of your company again! More 

Pinconning, Michigan
Level Contributor
310 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I wasn't sure what to expect when I arrived at this hotel. It was a somewhat lengthy drive to get to, but once there, I was pleasantly surprised. The front desk staff was friendly, the room was clean and comfortable, and the wifi worked well. I would stay there again if I were in Morgantown.

Was this review helpful? Yes
Melanie F, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you so much for staying with us and for sharing information on your visit with others. I know we can be a bit difficult to locate but we are so pleased you found us and that everything was at it should be during visit. Our staff takes pride in their everyday tasks and even more in serving our guests.... More 

Level Contributor
12 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

Traveled with our dog to see the university. Staff friendly and hotel very dog friendly. Rooms nice with little kitchens. Will return when with my dog. Little bit far out but we had a car so that was not an issue.

Was this review helpful? Yes
Melanie F, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you so much for staying with us and for bringing your furry guest along! We really appreciate your taking the time to share information with others on your visit and hope that we have the pleasure of seeing both of you again! More 

Angleton, Texas
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed May 22, 2015

I can believe they are a platinum Choice Hotels winner. With a kitchenette and great staff, we stayed during graduation. They had the best price for a good quality stay. We were very well pleased, and will be back!

Was this review helpful? Yes
Melanie F, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you so much for staying with us and for your high praise! We really appreciate that you've shared your experience with others and are so thankful that you will visit again! Safe travels:) More 

Wiehle, VA
Level Contributor
274 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed May 4, 2015

First, this place is a bear to get to and to find. But, it’s worth it. Neither the hotel nor its street were in my GPS, so I had call the hotel to get an address to put in it. Then, I had to call again to find the hotel because the sign is among a stack of signs next... More 

Was this review helpful? Yes 1
Melanie F, General Manager at Suburban Extended Stay Hotel, responded to this review

Thank you so much for staying with us and for sharing information on your stay with others. We are so sorry you had difficulty finding us, but are so glad you did and that you enjoyed the service of the staff. We really hope you visit us again! More 

1 review
3 of 5 stars Reviewed February 24, 2015

We loved the rooms. It's great price wise and the rooms are so perfect for traveling workers and they're families.however the staff is stuck up and I thought they're not only rude but make you do everything. Grannit I've talked to two who are kind but they watch u struggle with all your things and kids and don't ask to... More 

Was this review helpful? Yes
Melanie F, General Manager at Suburban Extended Stay Hotel, responded to this review

I am so sorry that you found our staff service to be lacking in any way. We pride ourselves on providing the best possible experience we can and it would seem that we have failed you. I appreciate you staying with us and for taking the time to share information with us on your stay. I will be sharing your... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

The rooms have wifi and a flatscreen. It even has a little kitchen area with a stove top, microwave, full refrigerator and a dishwasher. It also has a few dishes in the cabinets. Very clean but the maids only clean your room once a week during your stay. Which is ok with me. The hotel has a small workout center,... More 

Was this review helpful? Yes 1
Melanie F, Manager at Suburban Extended Stay Hotel, responded to this review

Leedranick, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Athens, Ohio
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed February 3, 2015

Normally I avoid cheap hotels because I'm more adverse to dirt than most. However, I lived in Morgantown 2 years ago when this place was being built. I knew it couldn't be that bad being so new. I stayed in room 324 on January 31 and paid just over $70 with tax. Positives: -Extremely clean room -Plates, silverware, laundry basket,... More 

Was this review helpful? Yes
Melanie F, Manager at Suburban Extended Stay Hotel, responded to this review

Dear mgoudy85, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

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